Re: [OSL | CCIE_Voice] IPCCx 7.x
Gent's, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said non Cisco hardware install will now stop T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja _ From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello Visha, when i did it as you described. when sccp phone call sip phone on the cme, i get a reorder tone when sip phone on the cme calls the sccp phone on the hq, it disconnects when hwq phone is picked and the sip phone continues to ring How can this be fixed On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja vpree...@cisco.com wrote: Hi, While making a call from the UCM to CME Sip phone ( because you have G711ulaw configured in the voice register pool), if you are getting disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk and also make sure that you don't have MTP listed above transcoder. If there is MTP configured above transcoder, it will be allocated when transcoder is requested and the call will fail. Thanks and regards, Vishal Preenja. Hi Jeff, Would you please tell us more about the call flow and the end to end codec requirements for this call. If doing g.729 over the wan, and your sip phone is using g.711 you should transcode at br2, Please let us know, Thanks, On Thu, Mar 11, 2010 at 8:29 PM, Jeff Cotter jcot...@voxns.com wrote: Can anybody tell me if a PVDM2-32 can be used as a hardware transcoder on UCM. Can?t seem to get a call from Call Manager to CME sip phone working. I can call from CME to UCM but not the other way around. Rings but disconnects when answered. Transcoder shows registered in Call manager. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com http://www.ipexpert.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] IPCCx 7.x
Hi Thomas, Are ladies also allowed to reply? :-) Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cr s/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja _ From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent's, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said non Cisco hardware install will now stop T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja _ From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello Visha, when i did it as you described. when sccp phone call sip phone on the cme, i get a reorder tone when sip phone on the cme calls the sccp phone on the hq, it disconnects when hwq phone is picked and the sip phone continues to ring How can this be fixed On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja vpree...@cisco.com wrote: Hi, While making a call from the UCM to CME Sip phone ( because you have G711ulaw configured in the voice register pool), if you are getting disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk and also make sure that you don't have MTP listed above transcoder. If there is MTP configured above transcoder, it will be allocated when transcoder is requested and the call will fail. Thanks and regards, Vishal Preenja. Hi Jeff, Would you please tell us more about the call flow and the end to end codec requirements for this call. If doing g.729 over the wan, and your sip phone is using g.711 you should transcode at br2, Please let us know, Thanks, On Thu, Mar 11, 2010 at 8:29 PM, Jeff Cotter jcot...@voxns.com wrote: Can anybody tell me if a PVDM2-32 can be used as a hardware transcoder on UCM. Can?t seem to get a call from Call Manager to CME sip phone working. I can call from CME to UCM but not the other way around. Rings but disconnects when answered. Transcoder shows registered in Call manager. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com http://www.ipexpert.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] IPCCx 7.x
Thomas, I can't verify this will work for you (and I certainly wouldn't do this for a production machine) however, you can apply the following registry hack (which on a plain windows install, will allow UCCX to install). If it works, let me know. Cheers, Tanner Ezell On Fri, Mar 12, 2010 at 2:39 PM, Vishal Preenja vpree...@cisco.com wrote: Hi Thomas, Are ladies also allowed to reply? J Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent’s, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said “non Cisco hardware” install will now stop” T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello Visha, when i did it as you described. when sccp phone call sip phone on the cme, i get a reorder tone when sip phone on the cme calls the sccp phone on the hq, it disconnects when hwq phone is picked and the sip phone continues to ring How can this be fixed On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja vpree...@cisco.com wrote: Hi, While making a call from the UCM to CME Sip phone ( because you have G711ulaw configured in the voice register pool), if you are getting disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk and also make sure that you don't have MTP listed above transcoder. If there is MTP configured above transcoder, it will be allocated when transcoder is requested and the call will fail. Thanks and regards, Vishal Preenja. Hi Jeff, Would you please tell us more about the call flow and the end to end codec requirements for this call. If doing g.729 over the wan, and your sip phone is using g.711 you should transcode at br2, Please let us know, Thanks, On Thu, Mar 11, 2010 at 8:29 PM, Jeff Cotter jcot...@voxns.com wrote: Can anybody tell me if a PVDM2-32 can be used as a hardware transcoder on UCM. Can?t seem to get a call from Call Manager to CME sip phone working. I can call from CME to UCM but not the other way around. Rings but disconnects when answered. Transcoder shows registered in Call manager. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- Regards, Tanner Ezell win2k3-reg-cisco.reg Description: Binary data ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] IPCCx 7.x
Yes.of course Thanks. Thomas J Koch Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Vishal Preenja [mailto:vpree...@cisco.com] Sent: Friday, March 12, 2010 1:39 PM To: 'Thomas Koch'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Hi Thomas, Are ladies also allowed to reply? J Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cr s/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja _ From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent's, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said non Cisco hardware install will now stop T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja _ From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello Visha, when i did it as you described. when sccp phone call sip phone on the cme, i get a reorder tone when sip phone on the cme calls the sccp phone on the hq, it disconnects when hwq phone is picked and the sip phone continues to ring How can this be fixed On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja vpree...@cisco.com wrote: Hi, While making a call from the UCM to CME Sip phone ( because you have G711ulaw configured in the voice register pool), if you are getting disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk and also make sure that you don't have MTP listed above transcoder. If there is MTP configured above transcoder, it will be allocated when transcoder is requested and the call will fail. Thanks and regards, Vishal Preenja. Hi Jeff, Would you please tell us more about the call flow and the end to end codec requirements for this call. If doing g.729 over the wan, and your sip phone is using g.711 you should transcode at br2, Please let us know, Thanks, On Thu, Mar 11, 2010 at 8:29 PM, Jeff Cotter jcot...@voxns.com wrote: Can anybody tell me if a PVDM2-32 can be used as a hardware transcoder on UCM. Can?t seem to get a call from Call Manager to CME sip phone working. I can call from CME to UCM but not the other way around. Rings but disconnects when answered. Transcoder shows registered in Call manager. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com http://www.ipexpert.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] IPCCx 7.x
Hi All, I tried installing it on a VMWare 2k3 Server, but never succeeded so far, if anyone has done it, please could you do me a favor by sharing your secret? Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Thomas Koch Sent: Friday, March 12, 2010 2:49 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Yes...of course Thanks... Thomas J Koch Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Vishal Preenja [mailto:vpree...@cisco.com] Sent: Friday, March 12, 2010 1:39 PM To: 'Thomas Koch'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Hi Thomas, Are ladies also allowed to reply? :) Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent's, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said non Cisco hardware install will now stop T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.commailto:vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.commailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello Visha, when i did it as you described. when sccp phone call sip phone on the cme, i get a reorder tone when sip phone on the cme calls the sccp phone on the hq, it disconnects when hwq phone is picked and the sip phone continues to ring How can this be fixed On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja vpree...@cisco.commailto:vpree...@cisco.com wrote: Hi, While making a call from the UCM to CME Sip phone ( because you have G711ulaw configured in the voice register pool), if you are getting disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk and also make sure that you don't have MTP listed above transcoder. If there is MTP configured above transcoder, it will be allocated when transcoder is requested and the call will fail. Thanks and regards, Vishal Preenja. Hi Jeff, Would you please tell us more about the call flow and the end to end codec requirements for this call. If doing g.729 over the wan, and your sip phone is using g.711 you should transcode at br2, Please let us know, Thanks, On Thu, Mar 11, 2010 at 8:29 PM, Jeff Cotter jcot...@voxns.commailto:jcot...@voxns.com wrote: Can anybody tell me if a PVDM2-32 can be used as a hardware transcoder on UCM. Can?t seem to get a call from Call Manager to CME sip phone working. I can call from CME to UCM but not the other way around. Rings but disconnects when answered. Transcoder shows registered in Call manager. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] IPCCx 7.x
Do you have the OS ISOs? I created a VM with 2 nics (one left disabled), 1 proc, 2G RAM, 80G IDE Drive, and optical drive. I used the HP OS 1.3a disc. After the OS is loaded and rebooted it will start the add new hardware wizard. Don't click that. Just run the install VM Ware tools. After the tools are installed the drivers get updated and the wizard goes away. Then reboot again. Assign an IP to one NIC. Leave the second NIC disabled. Install the UCCX IP IVR disc. That's it... You could install VNC if you want instead of managing from the VMWare console. I'm sure other VM settings combos might work but this has always worked for me. From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of wilson.sam...@usc-bt.com Sent: Friday, March 12, 2010 12:41 PM To: koch1...@comcast.net; vpree...@cisco.com; adefilabi...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Hi All, I tried installing it on a VMWare 2k3 Server, but never succeeded so far, if anyone has done it, please could you do me a favor by sharing your secret? Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Thomas Koch Sent: Friday, March 12, 2010 2:49 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Yes...of course Thanks... Thomas J Koch Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Vishal Preenja [mailto:vpree...@cisco.com] Sent: Friday, March 12, 2010 1:39 PM To: 'Thomas Koch'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Hi Thomas, Are ladies also allowed to reply? :) Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent's, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said non Cisco hardware install will now stop T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.commailto:vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.commailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello Visha, when i did it as you described. when sccp phone call sip phone on the cme, i get a reorder tone when sip phone on the cme calls the sccp phone on the hq, it disconnects when hwq phone is picked and the sip phone continues to ring How can this be fixed On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja vpree...@cisco.commailto:vpree...@cisco.com wrote: Hi, While making a call from the UCM to CME Sip phone ( because you have G711ulaw configured in the voice register pool), if you are getting disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk and also make sure that you don't have MTP listed above transcoder. If there is MTP configured above transcoder, it will be allocated when transcoder is requested and the call will fail. Thanks and regards, Vishal Preenja. Hi Jeff, Would you please tell us more about the call flow and the end to end codec requirements for this call. If doing g.729 over the wan, and your sip phone is using g.711 you
Re: [OSL | CCIE_Voice] IPCCx 7.x
No.Just WIN2k3 enterprise. Thomas J Koch Unified Communicatons Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Jason Granat [mailto:j...@slash128.com] Sent: Friday, March 12, 2010 3:05 PM To: wilson.sam...@usc-bt.com; koch1...@comcast.net; vpree...@cisco.com; adefilabi...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Do you have the OS ISOs? I created a VM with 2 nics (one left disabled), 1 proc, 2G RAM, 80G IDE Drive, and optical drive. I used the HP OS 1.3a disc. After the OS is loaded and rebooted it will start the add new hardware wizard. Don't click that. Just run the install VM Ware tools. After the tools are installed the drivers get updated and the wizard goes away. Then reboot again. Assign an IP to one NIC. Leave the second NIC disabled. Install the UCCX IP IVR disc. That's it. You could install VNC if you want instead of managing from the VMWare console. I'm sure other VM settings combos might work but this has always worked for me. From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of wilson.sam...@usc-bt.com Sent: Friday, March 12, 2010 12:41 PM To: koch1...@comcast.net; vpree...@cisco.com; adefilabi...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Hi All, I tried installing it on a VMWare 2k3 Server, but never succeeded so far, if anyone has done it, please could you do me a favor by sharing your secret? Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Thomas Koch Sent: Friday, March 12, 2010 2:49 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Yes.of course Thanks. Thomas J Koch Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Vishal Preenja [mailto:vpree...@cisco.com] Sent: Friday, March 12, 2010 1:39 PM To: 'Thomas Koch'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Hi Thomas, Are ladies also allowed to reply? J Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cr s/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja _ From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent's, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said non Cisco hardware install will now stop T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja _ From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello Visha, when i did it as you described. when sccp phone call sip phone on the cme, i get a reorder tone when sip phone on the cme calls the sccp phone on the hq, it disconnects when hwq phone is picked and the sip phone continues to ring How can this be fixed On Fri, Mar 12, 2010 at 4:57 PM, Vishal Preenja vpree...@cisco.com wrote: Hi, While making a call from the UCM to CME Sip phone ( because you have G711ulaw configured in the voice register pool), if you are getting disconnect then you will need transcoder in the MRGL of Sip trunk/ GK trunk and also make sure that you don't have
Re: [OSL | CCIE_Voice] IPCCx 7.x
I haven't tried that route. If you get the NFR kit it comes with the OS discs. Sent while mobile. On Mar 12, 2010, at 13:22, Thomas Koch koch1...@comcast.netmailto:koch1...@comcast.net wrote: No…Just WIN2k3 enterprise… Thomas J Koch Unified Communicatons Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Jason Granat [mailto:j...@slash128.com] Sent: Friday, March 12, 2010 3:05 PM To: wilson.sam...@usc-bt.commailto:wilson.sam...@usc-bt.com; koch1...@comcast.netmailto:koch1...@comcast.net; vpree...@cisco.commailto:vpree...@cisco.com; mailto:adefilabi...@gmail.com adefilabi...@gmail.commailto:adefilabi...@gmail.com Cc: mailto:ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Do you have the OS ISOs? I created a VM with 2 nics (one left disabled), 1 proc, 2G RAM, 80G IDE Drive, and optical drive. I used the HP OS 1.3a disc. After the OS is loaded and rebooted it will start the add new hardware wizard. Don’t click that. Just run the install VM Ware tools. After the tools are installed the drivers get updated and the wizard goes away. Then reboot again. Assign an IP to one NIC. Leave the second NIC disabled. Install the UCCX IP IVR disc. That’s it… You could install VNC if you want instead of managing from the VMWare console. I’m sure other VM settings combos might work but this has always worked for me. From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of wilson.sam...@usc-bt.commailto:wilson.sam...@usc-bt.com Sent: Friday, March 12, 2010 12:41 PM To: koch1...@comcast.net; vpree...@cisco.com; adefilabi...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Hi All, I tried installing it on a VMWare 2k3 Server, but never succeeded so far, if anyone has done it, please could you do me a favor by sharing your secret? Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Thomas Koch Sent: Friday, March 12, 2010 2:49 PM To: 'Vishal Preenja'; 'Omotayo' Cc: mailto:ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Yes…of course Thanks… Thomas J Koch Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Vishal Preenja [mailto:vpree...@cisco.com] Sent: Friday, March 12, 2010 1:39 PM To: 'Thomas Koch'; 'Omotayo' Cc: mailto:ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Hi Thomas, Are ladies also allowed to reply? ☺ Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: mailto:ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent’s, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said “non Cisco hardware” install will now stop” T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: mailto:ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: mailto:ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja mailto:vpree
Re: [OSL | CCIE_Voice] IPCCx 7.x
Jason, Thanks…I have our sales team trying get me a copy… Thomas J Koch Unified Communicatons Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Jason Granat [mailto:j...@slash128.com] Sent: Friday, March 12, 2010 3:31 PM To: Thomas Koch Cc: wilson.sam...@usc-bt.com; vpree...@cisco.com; adefilabi...@gmail.com; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x I haven't tried that route. If you get the NFR kit it comes with the OS discs. Sent while mobile. On Mar 12, 2010, at 13:22, Thomas Koch koch1...@comcast.net wrote: No…Just WIN2k3 enterprise… Thomas J Koch Unified Communicatons Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Jason Granat [mailto:j...@slash128.com] Sent: Friday, March 12, 2010 3:05 PM To: wilson.sam...@usc-bt.com; koch1...@comcast.net; vpree...@cisco.com; adefilabi...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Do you have the OS ISOs? I created a VM with 2 nics (one left disabled), 1 proc, 2G RAM, 80G IDE Drive, and optical drive. I used the HP OS 1.3a disc. After the OS is loaded and rebooted it will start the add new hardware wizard. Don’t click that. Just run the install VM Ware tools. After the tools are installed the drivers get updated and the wizard goes away. Then reboot again. Assign an IP to one NIC. Leave the second NIC disabled. Install the UCCX IP IVR disc. That’s it… You could install VNC if you want instead of managing from the VMWare console. I’m sure other VM settings combos might work but this has always worked for me. From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of wilson.sam...@usc-bt.com Sent: Friday, March 12, 2010 12:41 PM To: koch1...@comcast.net; vpree...@cisco.com; adefilabi...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Hi All, I tried installing it on a VMWare 2k3 Server, but never succeeded so far, if anyone has done it, please could you do me a favor by sharing your secret? Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Thomas Koch Sent: Friday, March 12, 2010 2:49 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] IPCCx 7.x Yes…of course Thanks… Thomas J Koch Consultant CCDA, CCNA, CCVP Cisco IPT Design Specalist CompuCom Cell: 630-808-4910 E-mail:thom.k...@compucom.com From: Vishal Preenja [mailto:vpree...@cisco.com] Sent: Friday, March 12, 2010 1:39 PM To: 'Thomas Koch'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Hi Thomas, Are ladies also allowed to reply? J Pls check the hardware compatibility matrix below: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf HP DL380 G3 is not supported with IPCC 7.x onwards. Thanks and Regards, Vishal Preenja _ From: Thomas Koch [mailto:koch1...@comcast.net] Sent: Friday, March 12, 2010 1:50 PM To: 'Vishal Preenja'; 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] IPCCx 7.x Gent’s, Has anyone had any issue loading IPCC express 7.x on non Cisco hardware..? I tried to load it on an HP DL380 G3 (MCS-7845 equivalent) and it said “non Cisco hardware” install will now stop” T E-mail:thomas.k...@compucom.com From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vishal Preenja Sent: Friday, March 12, 2010 12:46 PM To: 'Omotayo' Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Yes, I am referring to MRG that is there in the MRGL of the trunk. Just check that you should not have a MTP allocated for that call from CCM to CME. You can verify by making a call and then check in RTMT that whether Transcoder is being invoked or MTP. Thanks and Regards, Vishal Preenja From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 1:25 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 49, Issue 68 Hello, Also what do you mean by MTP above transcoder. Are you reffering to the MRGL? On Fri, Mar 12, 2010 at 7:09 PM, Vishal Preenja vpree...@cisco.com wrote: It will work as I described. Can you send me the detailed ccm traces from all servers in the clusters or get me access of your box. Thanks and Regards, Vishal Preenja _ From: Omotayo [mailto:adefilabi...@gmail.com] Sent: Friday, March 12, 2010 12:33 PM To: Vishal Preenja Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL
