(ot) ColdFusion Builder serial number not being accepted.
Hi all, Sorry for the OT but I don't know who to contact. I have a student edition of ColdFusion Builder 2 and it was installed on my laptop, but that laptop died. Now when I try to install on my replacement laptop, it tells me the serial number is invalid when I try to install CF Builder 2. Does anyone know who I should contact about this? Thanks Steve ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:349773 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: (ot) ColdFusion Builder serial number not being accepted.
I'd start by making sure you have the right serial number. You can log into Adobe.com using the account you used to purchase/register CFB and you should find the serial number in your purchase history. If that doesn't work you can call Adobe's support line, but give yourself at least an hour (and maybe a Xanax) to deal with the call. -Cameron On Sat, Feb 4, 2012 at 2:47 PM, Steven Durette sdure...@prodigy.net wrote: Hi all, Sorry for the OT but I don't know who to contact. I have a student edition of ColdFusion Builder 2 and it was installed on my laptop, but that laptop died. Now when I try to install on my replacement laptop, it tells me the serial number is invalid when I try to install CF Builder 2. Does anyone know who I should contact about this? ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:349774 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
New computer set up
Thanks for the idea, but I am a student and this is a freeriatools.adobe.com installation (yes I am still a full time student). So no online account. I still have the original email from adobe that I installed it with before. I have the feeling it is one of those things that you have to remove the serial number from the old computer, but it completely died. No possibility of choosing to remove it from the old computer. I'd start by making sure you have the right serial number. You can log into Adobe.com using the account you used to purchase/register CFB and you should find the serial number in your purchase history. If that doesn't work you can call Adobe's support line, but give yourself at least an hour (and maybe a Xanax) to deal with the call. -Cameron ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:349775 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: New computer set up
Just email coldfusionbuil...@freeriatools.adobe.com and let them know what's happened. -- Shu Ha Ri: Agile and .NET blog http://www.bifrost.com.au/ On 5 February 2012 13:08, Steven Durette sdure...@prodigy.net wrote: Thanks for the idea, but I am a student and this is a freeriatools.adobe.com installation (yes I am still a full time student). So no online account. I still have the original email from adobe that I installed it with before. I have the feeling it is one of those things that you have to remove the serial number from the old computer, but it completely died. No possibility of choosing to remove it from the old computer. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:349776 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm