CF Times Out - Going Crazy!

2006-06-20 Thread Mark Leder
I am ready to scream about this. Some weeks a cfquery works great, other
times, it craps out with this statement:
 
The request has exceeded the allowable time limit Tag.
 
What could be some causes?  I've fought with this for several months off and
on - no one's made changes to the code.  It's a simple plain text email
sendout with 3,000 subscribers.  Email address are repeatedly verified
before putting into the queue.   Time out is set at 20 minutes.  Normally
the process only takes about 45-60 seconds.  Worked great last week, died
this week.  2GB ram on the dedicated box.  Plenty of horsepower. 
 
Thanks,
Mark
 



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Re: CF Times Out - Going Crazy!

2006-06-20 Thread Jochem van Dieten
Mark Leder wrote:
 I am ready to scream about this. Some weeks a cfquery works great, other
 times, it craps out with this statement:
  
 The request has exceeded the allowable time limit Tag.
  
 What could be some causes?  I've fought with this for several months off and
 on - no one's made changes to the code.  It's a simple plain text email
 sendout with 3,000 subscribers.  Email address are repeatedly verified
 before putting into the queue.   Time out is set at 20 minutes.  Normally
 the process only takes about 45-60 seconds.  Worked great last week, died
 this week.  2GB ram on the dedicated box.  Plenty of horsepower. 

With or without disk spooling? Can you see how responsive your DNS is?

Jochem

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RE: CF Times Out - Going Crazy!

2006-06-20 Thread Mark Leder
 With or without disk spooling? 
So how would I check that?  I'm using win2003, iis6. The outbound mail is
going into a spool.  I've experienced this problem with both the CFMail tag
and Coolfusion's CFX_iMSMail Tag.  I also just tried again to send out the
mail.  Worked fine this time (took about 37 seconds to push the mail out to
the spool).

 Can you see how responsive your DNS is? 
Is there a special method to do this?

Thanks,
Mark

-Original Message-
From: Jochem van Dieten [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 20, 2006 5:34 PM
To: CF-Talk
Subject: Re: CF Times Out - Going Crazy!

Mark Leder wrote:
 I am ready to scream about this. Some weeks a cfquery works great, 
 other times, it craps out with this statement:
  
 The request has exceeded the allowable time limit Tag.
  
 What could be some causes?  I've fought with this for several months 
 off and on - no one's made changes to the code.  It's a simple plain 
 text email sendout with 3,000 subscribers.  Email address are repeatedly
verified
 before putting into the queue.   Time out is set at 20 minutes.  Normally
 the process only takes about 45-60 seconds.  Worked great last week, 
 died this week.  2GB ram on the dedicated box.  Plenty of horsepower.

With or without disk spooling? Can you see how responsive your DNS is?

Jochem



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RE: CF Times Out - Going Crazy!

2006-06-20 Thread Mark Leder
 
 For the spooling, the setting in the CFAdministrator, I think, is what is
being spoke of (Disk or Memory).
I'll give that a try.

 Could it be the content of the emails by any chance?
I reran the exact email message again that that client had used, and the
second time it went out, no problem.  What I don't understand is why the
network would cause a problem during a CFMail or CFX_iMSMail tag call.  The
creating and queue up of the messages would all be done on the server.
That's why I can't figure out this intermittent timeout issue.  However,
come to think of it, wonder if there's a hangup between CF7 and MS-SQL where
the records are being pulled.

On the CFAdmin db page, I changed the login timeout from 30 sec to 60 sec.
In the general settings, I upped the timeout requests from 60 sec to 120
sec.

Yes, wrapping a try/catch block around a couple of processes would be a good
idea.

Thanks,
Mark

-Original Message-
From: Denny Valliant [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 20, 2006 10:15 PM
To: CF-Talk
Subject: Re: CF Times Out - Going Crazy!

On 6/20/06, Mark Leder [EMAIL PROTECTED] wrote:


  Can you see how responsive your DNS is?
 Is there a special method to do this?


traceroute?  Not sure, but I think that's it. On linux at least.
Maybe. Watch that first hop, I'd figure, but maybe all of it is important.
Maybe a ping, one with an IP, another with DNS?

For the spooling, the setting in the CFAdministrator, I think, is what is
being spoke of (Disk or Memory).

Could it be the content of the emails by any chance?
Network related is a good guess tho.  Any ways of wrapping it with a cftry
and capturing some more data? What was being sent out, how long a ping
(using DNS) took, etc.?

/me whistles a little




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