Re: [cisco-voip] Agents Selectively Answer Queues

Thanks everyone for all the ideas. API is definitely out of my ballpark but an idea to have my programmer look into.. We don’t want stuff going into other queues, so it seems my option is the only one that will work. Inelegant as it may be.. Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA

Re: [cisco-voip] Inactive Load Failure

It's probably not possible to downgrade from 10.3 to 10.1(1)SR1 directly. On Fri, Sep 4, 2015 at 1:16 PM, Jason Aarons (AM) < jason.aar...@dimensiondata.com> wrote: > Any idea why the 7841 phone loads would quit working? CallManager 10.5.1 > > > > > > Phones come up and function normally, but

[cisco-voip] Inactive Load Failure

Any idea why the 7841 phone loads would quit working? CallManager 10.5.1 [cid:image002.png@01D0E6F8.C17DCF30] Phones come up and function normally, but the last twenty or so have this status. ___ cisco-voip mailing list cisco-voip@puck.nether.net

Re: [cisco-voip] Inactive Load Failure

Check the version ID of the phones that won’t downgrade. Hardware Updates The Cisco IP Phone 7821, 7841 and 7861 has hardware updates. The new phone version IDs are: <>Cisco IP Phone 7821: V03 <>Cisco IP Phone 7841: V04 <>Cisco IP Phone 7861: V03 Phones manufactured with the new version