[cisco-voip] CUCM with Lync RCC

We are in the process of upgrading our Clients from Office Communicator to Lync. One of the things we've used with MOC is CUCILync, which works great and we can make calls on our desk phone in MOC. However, with Lync, this doesn't seem to work the same. I've installed a compatible version of

[cisco-voip] UnifiedFX Gurus

Reading the licensing model for unifiedfx and it says "Phone Estate"... what is that? Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]

Re: [cisco-voip] Finesse Team Data/queue data

Annnd thank you googles.. For posterity: http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118823-technote-uccx-00.html On Tue, Sep 29, 2015 at 11:16 AM, Ed Leatherman wrote: > Hello! > > We're getting ready to migrate our

Re: [cisco-voip] CUCM with Lync RCC

Translated “To work properly though, Microsoft wants to be the ingress for all your calls” MS wants you to ditch Cisco and go with their Phone system :> Thank you, Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matt Slaga (AM) Sent: Tuesday, September 29,

Re: [cisco-voip] UnifiedFX Gurus

For those of you looking at UnifiedFX I will add my experience. First it is limited experience as we have only been using the product for 6 months. So in saying that, the product is sound, is user friendly and so far has been a very good addition to our technology tool set. I do not think

Re: [cisco-voip] CUCM with Lync RCC

George, Microsoft has recently rebranded Lync to Skype for Business: https://support.office.com/en-us/article/Lync-is-now-Skype-for-Business-%E2%80%94-see-what-s-new-aba02d7e-c801-4a82-bccd-e7207240f612 They have the following help guide:

[cisco-voip] CUCM Failover - Softkey template issue?

We had a service interruption last night at one of our core buildings where a CUCM Subscriber is running. I've got a few reports from sites that primarily register to that Sub that their phones are missing things like the Park key that are part of their softkey template. When they reboot the

[cisco-voip] Finesse Team Data/queue data

Hello! We're getting ready to migrate our first team over to Finesse soon, one thing we've found in testing so far is that when a supervisor logs in, under manager team they can select the team they want to display under "Team performance", but in the Team Data/Queue Data tabs of the portal they

Re: [cisco-voip] UnifiedFX Gurus

Hi Dennis, What we mean by Phone Estate is the total number of phones within your environment across one or more clusters. Here is an example: Cluster 1 - 2000 Phones Cluster 2 - 1000 Phones Cluster 3 - 3000 Phones In order to license all phones across all 3 clusters you would need a ‘Phone

Re: [cisco-voip] Finesse Team Data/queue data

Yep – quick fix… Hopefully this is fixed/enhanced soon along with a built in gadget for call history for agent desktop. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ed Leatherman Sent: Tuesday, September 29, 2015 11:20 AM To: Cisco VOIP

Re: [cisco-voip] CUCM with Lync RCC

Skype for Business Call via Work may be a solution for you. It is Microsoft’s replacement for the antiquated RCC solution. To work properly though, Microsoft wants to be the ingress for all your calls. https://technet.microsoft.com/en-us/library/dn933908.aspx From: cisco-voip

Re: [cisco-voip] Phantom tomcat-trust cert

On 15/09/15 22:34, Brian Meade wrote: > Stop the certificate change notification service on all nodes and then > delete all the old tomcat-trust certs. You can then restart the service > and they shouldn't come back. This worked for most of them, but there's still one that is propagating from

Re: [cisco-voip] CUC 10.5(2)+ and ESXi 5.5+ Latency Sensitivity

After I sent this, I just found out how to do it in the vSphere client: http://blog.warcop.com/2015/05/04/cisco-uc-and-vmware-latency-sensitivity/ Still, I'd like to know if you've tried it or not, and what your experiences have been. Thanks. On Tue, Sep 29, 2015 at 1:38 PM, Anthony Holloway <

Re: [cisco-voip] Understanding a Defect's Affected Versions

it's up to the discretion of the bug author. <-- This means it’s accuracy varies greatly by product and even bug author. For UCM you should always assume you are vulnerable if the fixed-in version is higher than what you are currently running unless the bug description clearly

[cisco-voip] Understanding a Defect's Affected Versions

In reference to this defect: https://tools.cisco.com/bugsearch/bug/CSCuv45722 Can you help me understand what this means as far as all affected versions? On the surface, it would appear that it's only affecting 9.1(2). However, with a fixed in version being way out in 11.5, that would also

[cisco-voip] CUC 10.5(2)+ and ESXi 5.5+ Latency Sensitivity

Has anyone tried this out yet? What's been your experience? I'm running ESXi 5.5 and vSphere client 5.5 and CUC 11.0 and would like to try this out, but I cannot find the setting in the vSphere client. [image: Inline image 1] Researching the feature on vmware's website hints (or directly