Hey guys just trying to make sure I have the logic right for some CCX grouping
So lets say that we have two queues, English, and Spanish, both of which are
configured for Most Skilled, each tied to a competency value of minimum 1 in
their respective groups.
I then have 5 agents:
A - Eng (5) Spa
I knew the answer because when every I add IM users my license was not
increasing. I have suspected that was the case but I have asked my cisco Rep
but he told me I need license. That is the reseason I sent this email out for
clarification.
thanks
hamu
From
I'm pretty sure I know the answer but when setting this up, at this point,
Jabber no longer has an "IM Only" mode that it figures out based on service
profiles or availability right?
You have to use the jabber-config.xml and set that disable telephony/voicemail
to avoid errors in the client?
I
Hi Everyone,
I need help with this configuration for 911 only.
back ground history, our company bought another company few years back. After
about 6 months, the deal fail apart. Within that 6 months employees moved
around to different building mixed. When separation started, leaders negotiate
You may want to look at this paging adapter. We are using them to interface
with our analog system for hallway speakers but they may work for you.
http://www.cyberdata.net/voip/011280/
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian
Meade
Sent: July 20, 2017
Looks good! Valcom said their VIP-201 and 204 will do this but limited to
one multicast address so I'll need a 201 per zone.
On Thu, Jul 20, 2017 at 12:15 PM, Ryan Huff wrote:
> Brian,
>
> Check out their 8301 paging adapter:
>
> http://www.algosolutions.com/products/audible-and-visual-alerting
Brian,
Check out their 8301 paging adapter:
http://www.algosolutions.com/products/audible-and-visual-alerting.html
Sent from my iPhone
On Jul 20, 2017, at 12:11 PM, Brian Meade
mailto:bmead...@vt.edu>> wrote:
Anyone know of a device that will register with CUCM via SIP or support a SIP
trunk
Anyone know of a device that will register with CUCM via SIP or support a
SIP trunk from CUCM, answer a call, and send the audio out over multicast?
Got a client with a lot of IP Speakers that only support listening to a
multicast address. InformaCast can’t do a multicast address per recipient
Just throwing this out as something to try before a cluster reboot "utils
diagnose test" see if the ntp or reverse DNS test modules hiccup.
Sent from my iPhone
On Jul 20, 2017, at 11:46 AM, Wes Sisk (wsisk)
mailto:ws...@cisco.com>> wrote:
From Syslog, we can see lot of "DBLException" wit
Looks like the ultimate root cause for many was:
CSCtb70375SNMP needs to alert user of DNS connectivity issues
Symptom:
If DNS is not configured or misconfigured the SNMP walk/get operation on that
server will fail with time out.
When an application queries CUCM via SNMP and DNS is not co
From Syslog, we can see lot of "DBLException" with reason code 746 (on Pub and
Sub)
From knowledge database, similar cases of "DBException with reason code 746"
have been solved by cluster reboot or Subscriber re-build.
try ‘risdb query…’ commands from CLI on cucm. restart ccm process, or ide
We are getting a genErr all of a sudden when trying to do phone refreshes.
String is correct and tried using SNMPv3 also.
Have restarted InformaCast and restarted SNMP Agent on UCM.
Anything else shy of a reboot followed by a possible TAC Case?
Capture shows this:
[cid:image001.png@01D3014A.371
If you roll them out as IM-only, they don’t consume licenses as you don’t
configure CSFs. Just enable the user for presence and have them log into
jabber. They will use the jabber-config of your global config, and you won’t be
able to set group setups.
If they need phone capabilities, then you
Hello Everyone,
I need help understanding how IM license work. We have about 3700 license all
together and most of the people use CSF and some of them use IP communicator
and hard phone. We havr about 700 available right now.
Our company just made major acquisition with over 1000 employee. And
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