Hi Robert,
This kind of configuration is new to me and need guidance. I am just wondering
how do I sent the call to unity for Schedule and Holiday?
thanks
Hamu
From: Wykoff, Robert
Sent: Friday, August 4, 2017 12:40 PM
To: Matthew Loraditch; Hamu Ebiso; ci
Thank you Very much Matt for your imput. I know there will not be any Skill
group CUCM but wondering guidance how configure other functionality in CUCM and
unity server.
thanks
Hamu
From: Matthew Loraditch
Sent: Friday, August 4, 2017 12:33 PM
To: Hamu Ebiso
Correct send the calls to unity for holiday, and then us caller input to send
the call to separate hunt groups in Call Manager based on skill sets should
work.
[CCIE_Collaboration_75px]
Robert Wykoff
Western Region Team Lead, Collaboration, Security, R/S, Support Services
CCIE Voice/Collaborati
Unity Connection has holiday scheduling.
Here is the 9.x guide, albeit nothing has really changed:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag100.pdf
You can run your Hunt group through there via an auto attendant and probably
get someth
I will be moving payroll group from Avaya phone system to Cisco CUCM. These
users are accustomed to features that is not available in CUCM. I am just
wondering if you can help how to replicate what those user have in Avaya to
Cisco CUCM.
They have Holiday recording in Avaya and wondering how t