hi all,
i am currently testing web chat in my office server but soon i have to deploy
it at customer end. i have some queries regarding design.
1. only web server (with build in uccx chat webform) needs to communicate
with social miner or the customer who is using website also should be
We've built them as individual pairs (Edge/Core) and then use DNS to
control which one goes where. Without the cluster, we know that Edge1 will
always talk to Core1.
I get the feeling that clustering was always meant to be in the same DC,
and for redundancy purposes in the same DC.
If you have
How does no. 2 actually solve the problem of having to log back in?
Is this a supported/suggested deployment method?
It’s been a while since I first looked at things and don’t recall things
mentioning using the cluster name in the SRV records.
I’m intrigued. And interested!
-sent from
1.) It used to be in previous versions that all cluster nodes could technically
be active at any time and SRV weights and priorities could influence the path
selection but not guarantee it end-to-end when all cluster nodes are up and
running.
I believe this behavior has changed/improved and I
I could be wrong here, but from what was explained to me...
You may be able to control the initial connection from off-prem device to the E
of your choosing, but you cannot control which C that E talks to. And
vice-versa.
So, you could point people to Ea, but they could easily be sent to Cs.
We have two pairs of Expressway clusters (C/E) at two different locations
(primary and DR)...
The cluster is up, however, we want to make sure that we are in
Active/Standby.
Currently, we have one of our SRV records for collab-edge set at 5 (the
backup is at 10) with the same weight.
The
I mean, you could probably contain it all in a single app script and by
inspecting the triggering events/data, figure out which phase you're on.
E.g., If trigger is HTTP Trigger then Phase 1; If Trigger is JTAPI
extension 1000, then Phase 3, else Phase 2
There's probably something to be
Is there somewhere I can set the default values I'd like to see for "Multiple
Call/Call Waiting Settings on Device" and "Forwarded Call Information Display
on Device" when I go and add a DN to a device?
The use case here is me clicking on "Add a new DN" in the right hand side of
listed DNs on
After an hour down the rabbit hole:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk45630/?rfs=iqvred
Hopefully this helps someone else out!
Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip On
So we have a couple of the Cisco headsets and noticed they have never reported
to the inventory function.
Figured out that they connect over ssl and are validating my tomcat cert. Cert
is signed by my internal CA. Phones don't trust that CA. What trust does it
need to go in and how do I ensure
Bingo bango bongo.
From: Matthew Loraditch
Sent: Tuesday, January 28, 2020 10:40 AM
To: Anthony Holloway ; Johnson, Tim
Cc: Cisco VoIP Group
Subject: RE: [cisco-voip] HTTP Response for HTTP Triggered Script
So basically I need 3 separate applications. The HTTP Trigger to take the input
then
This is normal and expected behavior. Use the HTTP trigger app to catch the
request, use Trigger Application step, and sessions to pass success
failure, then end the http trigged app. That'll do the request. Good luck
On Tue, Jan 28, 2020 at 6:15 AM Johnson, Tim wrote:
> As far as my
Tim is correct: this is normal from my experience too.
I feel partly responsible for your woes, since I think you found that
solution from me pointing out the script repository online.
Thinking about it some more, I think I would have the HTTP Triggered
Application use the Trigger Application
As far as my experience, this is “normal” for UCCX. Yes, I believe the request
stays open until the script ends. I believe we opened up a TAC case about it a
year or two ago but I don’t believe it went anywhere.
From: cisco-voip On Behalf Of Matthew
Loraditch
Sent: Tuesday, January 28, 2020
Got the following comment from the developer who is writing an app that will
queue a call via http trigger:
It seems like the MobileApp integration is accepting my request, spits back
some HTML, but the HTTP request remains open until the queued call is answered.
Ideally, that HTTP request
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