Re: [cisco-voip] UCCX skill manager page

We had the same discovery as well. It’s no longer a separate page but functions are within Finesse webpage as an advanced capability to your supervisors, but the supervisors need to have appropriate permissions from CCX admin. Search under supervisor capability view and thats where the access

Re: [cisco-voip] UCCX skill manager page

Thank you James, Kind regards James Sent with BlackBerry Work (www.blackberry.com) From: James Buchanan mailto:james.buchan...@gmail.com>> Date: Saturday, 03 Jul 2021, 7:23 pm To: James Dust mailto:james.d...@charles-stanley.co.uk>> Cc: cisco-voip@puck.nether.net

Re: [cisco-voip] UCCX skill manager page

Mobile Skill Manager is gone: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/release/guide/uccx_b_uccx-solution-release-notes-125.pdf On Sat, Jul 3, 2021 at 6:31 PM James Dust wrote: > Afternoon all, > > > > We have recently moved our users on a

Re: [cisco-voip] UCCX skill manager page

What ES (if any) are you running? > On Jul 3, 2021, at 12:31, James Dust wrote: > >  > Afternoon all, > > We have recently moved our users on a version ‘’12.5.1’’ UCCX cluster, and > apparently our supervisors were able to access skill’s page on the previous > version via this link ‘’

[cisco-voip] UCCX skill manager page

Afternoon all, We have recently moved our users on a version ''12.5.1'' UCCX cluster, and apparently our supervisors were able to access skill's page on the previous version via this link '' https://hostname/mobileskillmanager/index.html'' As this no longer appears to be working, is this a