I was stuck on using JRE 1.7 because of the historical reliance by Cisco on
that specific version. After installing JRE 1.8, adding the security exception
in Java, and restoring security prompts in Java, I was able to reconnect to CCX
12.5 using the RTR utility you’re asking about. The specifi
Is anyone using UCCX 12.5 SU1 ES01, and able to use the Real Time Reporting
Tool (not RTMT)? I find it to be handy in troubleshooting on rare occasions,
but as soon as I upgraded to 12.5 from 12.0 back in August, it stopped working
for me on multiple clients. It launches, but whenever you attemp
You can change the Timer Register Expires in the SIP profile to make it a bit
longer, but the max you can do is 1 hour. I also changed the Timer Subscribe
Delta (seconds), for 5 to 15. Both changes helped (the profile has to be
applied and phone reset). But we have a number of people that routi
I am running into a similar issue... did you find a solution?
On Tue, Oct 26, 2021 at 7:50 AM Matthew Huff wrote:
> We are just starting to roll out our Cisco 8800 series phones via MRA, and
> have run into a small problem. As is common with residential ISPs when they
> do a firmware update, net
I will note that I am seeing EXTREMELY long registration and
re-registration times for the MRA phones... like 10 minutes+
It appears to cycle between downloading TFTP and VPN Not Configured and
then eventually registers...
No errors, just takes forever.
Jonathan
On Wed, Nov 17, 2021 at 5:00 PM