Re: [cisco-voip] Adding area code to local calls and digit manipulation at route list/route pattern level

2021-05-21 Thread Michael Nickolich
We had an issue with one of our clusters where we were not sending the proper ELIN from CER to the ITSP, so the PSAP was receiving the incorrect information. Turns out that CER was modifying the ANI to the proper ELIN, but we had a Calling Party Transformation CSS setup on the SIP trunk for

Re: [cisco-voip] moving jabber client between clusters for support?

2021-04-28 Thread Michael Nickolich
Nick, This is what I have done to register between test and prod clusters for J4W. I reset my Jabber client and then kill off that process. Browse to C:\ProgramData\Cisco Systems\Cisco Jabber. Use Notepad++ or some other editor. Example Bootstrap You can modify the file, but each position is

Re: [cisco-voip] CUM 11.5 report question

2021-04-21 Thread Michael Nickolich
James, I'm not sure if this helps, but this gentleman has steps on getting the active load ID for all devices on your system. I think what you are wanting starts at step 7 and will require you to run it on each CCM node. Then sort the spreadsheet by device names TCT, CSF, and BOT.

Re: [cisco-voip] UCCX 11.6 HA LAN to WAN

2019-09-03 Thread Michael Nickolich
t;> should be pretty stable now. >>> >>> I've never tried to convert an existing subscriber from LAN to WAN. >>> There may indeed be some database references that don't get fully cleaned >>> up when deleting the subscriber from the publisher. You would proba

[cisco-voip] UCCX 11.6 HA LAN to WAN

2019-08-30 Thread Michael Nickolich
Hello all, We are looking to geographical separate our HA UCCX 11.6.1 nodes, which are currently in "data center 1". We will be installing the UCCX Sub at our other data center across campus, which is connected by 10Gb fiber. "Data Center 2" already has two UCM Subscribers and this is where the