...@puck.nether.net] On Behalf Of
Michele Russo (AM)
Sent: Monday, March 30, 2015 10:55 AM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Cc: Jeremy Rogers (AM)
Subject: [cisco-voip] UCCX and CUIC
All,
Question – hopefully an easy one. We just did an upgrade from UCCX 8.5 to UCCX
10.5, HA
@puck.nether.net
Cc: Jeremy Rogers (AM)
Subject: [cisco-voip] UCCX and CUIC
All,
Question – hopefully an easy one. We just did an upgrade from UCCX 8.5 to UCCX
10.5, HA, with Premium licensing. When I try to add a user to the Historical
Reporting Capability View I get the below pop up message. Also
...@cisco.commailto:akram...@cisco.com, Michele Russo
(AM)
michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com,
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX and CUIC
Doesn't the Create CSQ
Michele,
If you haven't gotten this far already, check this bug:
https://tools.cisco.com/bugsearch/bug/CSCuq61371
Dennis Powell
SUNYAB
On 3/31/2015 12:36 PM, Michele Russo (AM) wrote:
All,
After upgrading from UCCX 8.5 to UCCX 10.5.1 I noticed, in real time
reporting tool, two of this
All,
After upgrading from UCCX 8.5 to UCCX 10.5.1 I noticed, in real time reporting
tool, two of this customer's CSQ's are showing their call statistics as
cumulative numbers, meaning they are not resetting at midnight like the rest of
the queue's.
Any thoughts??
Michele Russo Harttree
@puck.nether.net
Cc: Jeremy Rogers (AM)
Subject: [cisco-voip] UCCX and CUIC
All,
Question - hopefully an easy one. We just did an upgrade from UCCX 8.5 to UCCX
10.5, HA, with Premium licensing. When I try to add a user to the Historical
Reporting Capability View I get the below pop up message
All,
Question - hopefully an easy one. We just did an upgrade from UCCX 8.5 to UCCX
10.5, HA, with Premium licensing. When I try to add a user to the Historical
Reporting Capability View I get the below pop up message. Also in CUIC I can
log in with the System User that was created during
Anyone run into an issue with a specific Stock Value List entry before?
The entry:
UCCX_VoiceOrEmail_CSQ_Names
UCCX
[Online]
STOCK
Value List for voice or Email CSQ Names. Chat CSQs not included in this list
The symptoms were that 3 reports (below) were not populating the CSQ names in
the
