Re: [cisco-voip] CUBE SIP behind NAT Router

2014-04-15 Thread Andreas Sikkema
Euan, The SIP messages are showing the local private IP address of the LAN (see below) gi0/0 address which the SP is rejecting. I have tried to bind the SIP messages to a loopback with the public address and it is now showing the correct address in the invites etc. but I am not seeing any

[cisco-voip] CTI CCM SDL Trace Question

2014-04-15 Thread Daniel Pagan
Folks: I'm hoping someone can tell me the purpose of the SDL event CtiCallParkNotify sent from CallPark to CTIHandler. During a call park event from a JTAPI client, I'm seeing the standard SDL event CtiLineCallParkReq from CTIDeviceLineMgr to StationD and the proper response CtiLineCallParkRes

Re: [cisco-voip] Adding Service URL for One Button Login ?

2014-04-15 Thread Jason Aarons (AM)
After hitting send I noticed the Cisco Desktop Browser and IP Phone Agent Service and a lot of other services were Shutdown. Perhaps I didn’t give the service enough time after the CCX Service Engine restarted from setup via AppAdmin. The 7965 phone is using

Re: [cisco-voip] Adding Service URL for One Button Login ?

2014-04-15 Thread Erick Wellnitz
I would think that error would be expected because you are not passing the parameters for the login. On Tue, Apr 15, 2014 at 11:49 AM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: After hitting send I noticed the Cisco Desktop Browser and IP Phone Agent Service and a lot of other

Re: [cisco-voip] Enabling Finesse on CCX?

2014-04-15 Thread Abhiram Kramadhati (akramadh)
Hi Mattew, You can enable it by running the command utils uccx finesse activate. You can find more information about running the Finesse service here: https://supportforums.cisco.com/blog/12049551/community-tech-talk-cisco-unified-contact-center-express-uccx-version-100-upgrade Regards, Abhiram

Re: [cisco-voip] CTI CCM SDL Trace Question

2014-04-15 Thread Daniel Pagan
Excellent - I'll check out CTI Manager traces covering the registration of the JTAPI client. I'm guessing I'll see new instances of CTIHandler created for each registration. Thanks again - Daniel From: Wes Sisk (wsisk) [mailto:ws...@cisco.com] Sent: Tuesday, April 15, 2014 1:07 PM To: Daniel