[cisco-voip] DRF Local service stopping abruptly - 9.1.2.11900-12
This is happening on both Call Manager and Unity Connection 9.1.2.11900-12 occasionally. admin:show version active Active Master Version: 9.1.2.11900-12 Active Version Installed Software Options: cm-locale-fr_CA-9.1.2.1000-1.cop Here are DRF Local logs from a primary unity server where the DRF local service stopped when no backup job was running. This is on the primary (publisher) unity server so it is querying itself. 2014-08-08 07:06:33,994 DEBUG [Thread-11] - drfNetServerClient:drfQueryTruststore - Query truststore for every 20 hours 2014-08-08 08:56:26,488 ERROR [NetServerClient:KeepAlive.Run [unitypub]] - KeepAlive.run, network disconnect detected for host [unitypub] 2014-08-08 08:56:26,538 DEBUG [NetServerClient-unitypub] - drfNetServerClient.run, i/o exception from host: [unitypub], message: null 2014-08-08 08:56:26,792 DEBUG [NetServerClient-unitypub] - drfNetServerClient.sleepRandom: sleeping for: 17 seconds 2014-08-08 08:56:26,792 DEBUG [NetServerClient:KeepAlive.Run [unitypub]] - drfNetServerClient.closeSocket, closing connection to: [unitypub] 2014-08-08 08:56:26,792 DEBUG [NetServerClient:KeepAlive.Run [unitypub]] - drfNetServerClient.closeSocket: Caught exception java.net.SocketException: Socket is closed or output is shut down at com.rsa.sslj.x.aU.a(Unknown Source) at com.rsa.sslj.x.aU.a(Unknown Source) at com.rsa.sslj.x.aD.write(Unknown Source) at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65) at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123) at java.io.ObjectOutputStream$BlockDataOutputStream.flush(ObjectOutputStream.java:1806) at java.io.ObjectOutputStream.flush(ObjectOutputStream.java:700) at com.cisco.cpi.common.socket.drfNetServerClient.closeSocket(drfNetServerClient.java:655) at com.cisco.cpi.common.socket.drfNetServerClient.access$300(drfNetServerClient.java:41) at com.cisco.cpi.common.socket.drfNetServerClient$KeepAlive.run(drfNetServerClient.java:108) 2014-08-08 08:56:34,602 INFO [drfLocalRegMonitorThread] - drfLocalWorker.isLAConnected(): Unable to contact server. Master or Local Agent could be down...sleeping for 10 seconds 2014-08-08 08:56:44,024 DEBUG [NetServerClient-unitypub] - drfNetServerClient: Reconnect: Creating socket from Host: unitypub port: 4040 2014-08-08 08:56:44,024 DEBUG [NetServerClient-unitypub] - drfNetServerClient.Reconnect: detected isSecureMode is : true 2014-08-08 08:56:44,025 DEBUG [NetServerClient-unitypub] - drfNetSSLManager: createSSLSocketFactory: /usr/local/platform/.security/ipsec/trust-certs/ipsec-trust.keystore and /usr/local/platform/.security/ipsec/keys/ipsec-trust.passphrase files exists 2014-08-08 08:56:44,025 DEBUG [NetServerClient-unitypub] - drfNetSSLManager: retrievePassword: Retrieved password successfully ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUC 10.5 MWI
I have a new CUC 10.5 install. Using +E.164 extensions. I can leave a message and retrieve it through the phone. However, for any users it still says MWI status is Off. This would seem to be pretty simple, but not having any luck with it. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 [cid:image001.png@01CFB303.DB53F4E0]https://twitter.com/CollabSensei [cid:image002.png@01CFB303.DB53F4E0]xmpp:dennis.h...@wwt.com[cid:image003.png@01CFB303.DB53F4E0]tel:+13142121814[cid:image004.png@01CFB303.DB53F4E0]sip:dennis.h...@wwt.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 10.5 MWI
Is MWI actually working and the status is not? +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Friday, August 08, 2014 12:26 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CUC 10.5 MWI I have a new CUC 10.5 install. Using +E.164 extensions. I can leave a message and retrieve it through the phone. However, for any users it still says MWI status is Off. This would seem to be pretty simple, but not having any luck with it. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 10.5 MWI
Mwi status and functionality is not working. I logged into the web inbox and see the unread message is there. Sent from my iPhone On Aug 8, 2014, at 12:57 PM, Chris Ward (chrward) chrw...@cisco.commailto:chrw...@cisco.com wrote: Is MWI actually working and the status is not? +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Friday, August 08, 2014 12:26 PM To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] CUC 10.5 MWI I have a new CUC 10.5 install. Using +E.164 extensions. I can leave a message and retrieve it through the phone. However, for any users it still says MWI status is Off. This would seem to be pretty simple, but not having any luck with it. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 image001.pnghttps://twitter.com/CollabSensei image002.pngxmpp:dennis.h...@wwt.comimage003.pngtel:+13142121814image004.pngsip:dennis.h...@wwt.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of leslie.me...@lvs1.com Sent: Friday, August 08, 2014 12:45 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] Message when call forward all to vociemail I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
That's the strange part there is nothing coming back in the route plat report or Extension report Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Friday, August 08, 2014 10:04 AM To: Leslie Meade; cisco-voip (cisco-voip@puck.nether.net) Subject: RE: Message when call forward all to vociemail This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of leslie.me...@lvs1.commailto:leslie.me...@lvs1.com Sent: Friday, August 08, 2014 12:45 PM To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [cisco-voip] Message when call forward all to vociemail I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 10.5 MWI
Unsolicited sip notify got me. Thanks, Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 [cid:image001.png@01CFB30A.755EB6A0]https://twitter.com/CollabSensei [cid:image002.png@01CFB30A.755EB6A0]xmpp:dennis.h...@wwt.com[cid:image003.png@01CFB30A.755EB6A0]tel:+13142121814[cid:image004.png@01CFB30A.755EB6A0]sip:dennis.h...@wwt.com From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Friday, August 08, 2014 1:03 PM To: Heim, Dennis Cc: cisco-voip@puck.nether.net Subject: RE: CUC 10.5 MWI Ok, So MWI is not working. Do you have E.164 extensions on the devices and in CUC? And just to clarify, the actual DN is an E.164 and not a shortened variant with an external mask and label? The inbound CSS on the Unity Connection SIP trunk can reach the phones? And this one gets me sometimes; on the CUC SIP Trunk Security profile, did you allow Unsolicited SIP Notify messages? +Chris TME - MediaSense and Unity Connection From: Heim, Dennis [mailto:dennis.h...@wwt.com] Sent: Friday, August 08, 2014 12:59 PM To: Chris Ward (chrward) Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: CUC 10.5 MWI Mwi status and functionality is not working. I logged into the web inbox and see the unread message is there. Sent from my iPhone On Aug 8, 2014, at 12:57 PM, Chris Ward (chrward) chrw...@cisco.commailto:chrw...@cisco.com wrote: Is MWI actually working and the status is not? +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Friday, August 08, 2014 12:26 PM To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] CUC 10.5 MWI I have a new CUC 10.5 install. Using +E.164 extensions. I can leave a message and retrieve it through the phone. However, for any users it still says MWI status is Off. This would seem to be pretty simple, but not having any luck with it. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 image001.pnghttps://twitter.com/CollabSensei image002.pngxmpp:dennis.h...@wwt.comimage003.pngtel:+13142121814image004.pngsip:dennis.h...@wwt.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
CallManager traces will probably show the source of the loop. On Fri, Aug 8, 2014 at 12:45 PM, Leslie Meade leslie.me...@lvs1.com wrote: I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
5000 doesn't show up at all? Not even once? What about 5XXX or 50XX or 500X? +Chris TME - MediaSense and Unity Connection From: leslie.me...@lvs1.com Sent: Friday, August 08, 2014 1:06 PM To: Chris Ward (chrward); cisco-voip (cisco-voip@puck.nether.net) Subject: RE: Message when call forward all to vociemail That's the strange part there is nothing coming back in the route plat report or Extension report Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Friday, August 08, 2014 10:04 AM To: Leslie Meade; cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: RE: Message when call forward all to vociemail This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of leslie.me...@lvs1.commailto:leslie.me...@lvs1.com Sent: Friday, August 08, 2014 12:45 PM To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [cisco-voip] Message when call forward all to vociemail I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] TVS Signed Certificates
If you used signed certificates by your enterprise CA for TVS, would that allow TVS to validate across multiple clusters if both clusters TVS certificates were signed by the same CA? I am trying to determine if there would ever be an advantage to doing a non-self signed certificate on the TVS. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 [cid:image001.png@01CFB345.755B5970]https://twitter.com/CollabSensei [cid:image002.png@01CFB345.755B5970]xmpp:dennis.h...@wwt.com[cid:image003.png@01CFB345.755B5970]tel:+13142121814[cid:image004.png@01CFB345.755B5970]sip:dennis.h...@wwt.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
