[cisco-voip] CUWL 10.x licenses

2014-09-22 Thread Eric Pedersen
We upgraded to CUCX 10.5 from 9.1 on the weekend and the 9.x licenses installed on PLM need to be upgraded. Does anyone know how to get a PAK for this? I didn't receive any licenses in the upgrade e-delivery for CUCM and CUCX. Thanks, Eric The contents of this message may contain confidential

Re: [cisco-voip] CUWL 10.x licenses

2014-09-22 Thread Matthew Loraditch
You submit a manual case for all major upgrades now. Just like for 8 to 9. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

Re: [cisco-voip] CUWL 10.x licenses

2014-09-22 Thread Eric Pedersen
Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact The Product Manager whatever that means. Good thing I get 60 days to sort this out :) From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: 22 September 2014

Re: [cisco-voip] CUWL 10.x licenses

2014-09-22 Thread Ryan Huff
If you're talking about CUCM and CUC; in the 9.x branch Cisco introduced the ELM (Enterprise License Manager). When you move into the 10.x's you have to use the PLM (Prime License Manager). If your licensing is on the ELM and you want to goto the PLM (for 10.x) then you have to get fancy with

[cisco-voip] ANZ partner summit material from

2014-09-22 Thread Abhiram Kramadhati (akramadh)
Hi all, We recently completed a partner summit in the ANZ region. Here are the presentations from the same, hope it helps: https://communities.cisco.com/docs/DOC-54573 Regards, Abhiram Kramadhati CCIE Voice # 40065 Contact Center TAC Cisco Systems ___