[cisco-voip] E1 CAS card in Mexico not getting enough digits
I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
Ahh, missed the part about CAS, sorry. So is the provider doing something on their side with the MAC of the E1 on your side? If the provider is sending 3 digits (regardless if it works on the other router) then it should be their issue. You have the plan and type set according to what the provider expects? Are you getting 3 digits for the calling or called party? From: jason.aar...@dimensiondata.com To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Sun, 16 Nov 2014 19:56:50 + CAS no q931 Debug shows on bad router we receive 3 digits from provider, move circuit to another router we receive 4 digits from provider. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Sunday, November 16, 2014 8:52 AM To: Jason Aarons (AM); cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
If you move circuit to another router and it works, then its hard to blame the carrier! CAS stinks. Sent from my Verizon Wireless 4G LTE Smartphone Original message From: Ryan Huff Date:11/16/2014 15:45 (GMT-05:00) To: Jason Aarons (AM) , cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Ahh, missed the part about CAS, sorry. So is the provider doing something on their side with the MAC of the E1 on your side? If the provider is sending 3 digits (regardless if it works on the other router) then it should be their issue. You have the plan and type set according to what the provider expects? Are you getting 3 digits for the calling or called party? From: jason.aar...@dimensiondata.com To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Sun, 16 Nov 2014 19:56:50 + CAS no q931 Debug shows on bad router we receive 3 digits from provider, move circuit to another router we receive 4 digits from provider. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Sunday, November 16, 2014 8:52 AM To: Jason Aarons (AM); cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
