I'm confused as to what you are asking for Ryan. Is this a duplicate
question of the one you asked earlier, just worded differently?
On Tue Jan 13 2015 at 8:38:06 PM Ryan Huff ryanh...@outlook.com wrote:
I'm trying a scenario where I have a variable with text content
No need to activate SWSS. It is UCSS and ESW combined with all the behaviors
and attributes of Smartnet/ESW. I can't recall trying PUT with an ECMU yet, but
if it doesn't work you can submit a manual case and also ask why it's not
working for you.
Matthew G. Loraditch - CCNP-V, CCNA-RS, CCDA
The best practices is to open a Pre-Migration request for any CUWL customers.
The BU team will do additional research and can work with the partner and
customer to reconcile the CUWL licensing before actual migration.
Following is a link to recently updated Partner Quick Tips:
I set this up in a lab and it looks like the issue can be recreated in CUCM
10.x as well...
1. Enable and setup SNR for a user
2. Configure the Remote Destination to an invalid number - force DA for
SNRD to fail.
3. Configure the Remote Destination for User Control
and grab Cisco Unified Contact Center Express Script Repository 9.0(2)
We recently renewed our UCSS, although it came through as SWSS (ECMU). I added
the contract numbers to our account, which appear in some places (SAMT), but
not in ours (CCO account, CSCC). I'm trying to use the PUT, but when I enter
the ECMU contract number, I get 105 - This Service
On 9 Jan 2015, at 15:19, Ryan Burtch rburt...@gmail.com wrote:
According to Jabra, the only soft phones supported w/ call-ctrl are Avaya,
IBM, and Skype. Any other takers?
I’ve been nagging our SE and various product managers about this for years now.
Cisco *still* haven’t included the
Capture the packets via Wireshark/network.
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan
Sent: Tuesday, January 13, 2015 9:19 AM
To: george.hend...@l-3com.com; email@example.com
Subject: Re: [cisco-voip] CUCILYNC Voicemail login issues
Another thing to look at / consider is client DNS issues (if the client is
trying to resolve the directory server by hostname). Which, should be evident
in the p-caps.
To: ryanh...@outlook.com; george.hend...@l-3com.com;
I'm seeing an issue where I am getting invalid username or password when
trying to authenticate in CUCILYNC for Voicemail, but I don't get an error for
the Directory services. However, I can login to the Cisco PCA page just fine
with my credentials. Nothing has changed with the
Clif was a tremendous help here. He was able to escalate to one of the teams
who was able to pull all of the customers entitlement for the past 8 years from
the archives. The outcome was that the duty manager was able to authorize the
customers CUWL licenses.
It was really quite amazing
You can have it either way (depending on your configuration), whatever is being
advertised to your client for directory auth is what your client is trying to
contact. I would fire up wireshark as suggested and see what is going on in
packet land, could just be a silly network issue.
That's fantastic news Dana. I'm sure you are glad to have this behind you.
We cannot reasonably expect Cliff to come rescue all of us. So Cliff, what
wisdom can you share with us all, that will make our license migrations a
little quicker, and a little smoother? Please address Dana's scenario
We are currently at Call Manager version 8.6 (upgrading this week to 10.5).
Our Public Safety department has 24 hour dispatch and they would like to make
their dispatchers jobs hands free. They currently manage calls on Cisco VoIP,
Centrex and Radio.
Does anyone know of any software that
Never used it, but remember this from about 5 years ago:
I know that there are other companies,
Cisco has Cisco IPICS
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