[cisco-voip] RESOLVED RE: CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

2015-02-02 Thread Jason Aarons (AM)
DNA was good, in CCM Traces I wasn't spotting the problem.

Once I restarted Connection Conversation Manager (Unity Connection 
Serviceability) the calls were answered immediately without even hearing a ring.


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason 
Aarons (AM)
Sent: Monday, February 2, 2015 12:53 PM
To: cisco-voip (cisco-voip@puck.nether.net)
Subject: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 
before answer


Customer states that it’s taking too long for Unity Connection to answer when 
he presses the Messages button.  It’s SCCP integrated.  The Hunt Pilot looks 
good, no duplicate or unassigned DNs, no overlapping number range.  Been in 
production and was working fine previously.

I did notice the checkbox in the Hunt List “For Voice Mail Usage” is unchecked. 
  After hours we can check that.


CUCMC 10.5.1.1-7

CXN 10.5.1.11900-13

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile




itevomcid
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[cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

2015-02-02 Thread Jason Aarons (AM)
Customer states that it's taking too long for Unity Connection to answer when 
he presses the Messages button.  It's SCCP integrated.  The Hunt Pilot looks 
good, no duplicate or unassigned DNs, no overlapping number range.  Been in 
production and was working fine previously.

I did notice the checkbox in the Hunt List For Voice Mail Usage is unchecked. 
  After hours we can check that.


CUCMC 10.5.1.1-7

CXN 10.5.1.11900-13

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile




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[cisco-voip] Cucm 10.5.2 firmware

2015-02-02 Thread Leslie Meade
Can anyone tell me if there are firmware updates in this release ?
I looked at the release notes and I can not see it.



Sent from my iPad

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Re: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

2015-02-02 Thread Haas, Neal
Check CPU usage on the VM, we just encountered a bug were CPU is at 100%, had 
to go to failover and everything is working fine now. This really hit OWA, but 
response time for everything was really slow.


Neal Haas

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason 
Aarons (AM)
Sent: Monday, February 02, 2015 9:53 AM
To: cisco-voip (cisco-voip@puck.nether.net)
Subject: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 
before answer

Customer states that it's taking too long for Unity Connection to answer when 
he presses the Messages button.  It's SCCP integrated.  The Hunt Pilot looks 
good, no duplicate or unassigned DNs, no overlapping number range.  Been in 
production and was working fine previously.

I did notice the checkbox in the Hunt List For Voice Mail Usage is unchecked. 
  After hours we can check that.


CUCMC 10.5.1.1-7

CXN 10.5.1.11900-13

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile


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Re: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

2015-02-02 Thread Ryan Huff
Is it one phone or all phones?

It sounds like an interdigit timeout or extended hunt; I know you said there 
are no overlaps though. Could be on the connections side too if it is system 
wide.

Anything change with the CSS/Partion of the ports? Distribution algorithm of 
the line group change? I assume all the SCCP ports are still registered.

What does RTMT say about connection's health, CPU spike?

Thanks,

Ryan

From: jason.aar...@dimensiondata.com
To: cisco-voip@puck.nether.net
Date: Mon, 2 Feb 2015 17:52:56 +
Subject: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4
before answer









Customer states that it’s taking too long for Unity Connection to answer when 
he presses the Messages button.  It’s SCCP integrated.  The Hunt Pilot looks 
good, no duplicate or unassigned DNs, no overlapping number range.  Been in 
production
 and was working fine previously.
 
I did notice the checkbox in the Hunt List “For Voice Mail Usage” is unchecked. 
  After hours we can check that.
 
 
CUCMC 10.5.1.1-7
 
CXN 10.5.1.11900-13
 
Jason Aarons 
Consultant
Dimension Data
904-338-3245 mobile
 
 






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