Re: [cisco-voip] CUCM 11.0 Release Date?

2015-03-06 Thread Heim, Dennis
If past experience has anything to do... Cisco Live + 30-60 days NPH. That is what we have seen consistently year after year. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 Innovation happens on project squared --

Re: [cisco-voip] Finesse 10.5 Agents stuck in reserved

2015-03-06 Thread Anthony Holloway
I'm curious t know what his state looks like from within Finesse Supervisor or CUIC Live Data. On Fri, Mar 6, 2015 at 11:59 AM Jose Colon II jcolon...@gmail.com wrote: I have some agents that every so often get stuck in reserved state. They close the browser and reopen and it still says stuck

Re: [cisco-voip] DNIS Question

2015-03-06 Thread Daniel Pagan
But this doesn’t provide the logic required for the call acceptance rule of “accept only the first (regardless of ToD), reject all others, reset after 24 hours”. Aside from using some form of UCCX scripting or using a custom app integrated through the JTAPI or Routing Rules API, I too don’t see

[cisco-voip] possible cisco.com/go/tool idea?

2015-03-06 Thread Lelio Fulgenzi
I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in

Re: [cisco-voip] DNIS Question

2015-03-06 Thread Heim, Dennis
Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei

Re: [cisco-voip] DNIS Question

2015-03-06 Thread Ryan Huff
Not automatically, I agree. Thanks, Ryan Original Message From: Daniel Pagan dpa...@fidelus.com Sent: Friday, March 6, 2015 09:34 AM To: Ryan Huff ryanh...@outlook.com,dennis.h...@wwt.com,norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net Subject: RE: [cisco-voip] DNIS

Re: [cisco-voip] DNIS Question

2015-03-06 Thread Ryan Huff
If youre on a modern version of ccm you could use a combo of route to next hop with calling party I'd and hunts. That would be a fun one to play around with. Thanks, Ryan Original Message From: Heim, Dennis dennis.h...@wwt.com Sent: Friday, March 6, 2015 09:13 AM To:

[cisco-voip] DNIS Question

2015-03-06 Thread norm.nicholson
I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After

Re: [cisco-voip] possible cisco.com/go/tool idea?

2015-03-06 Thread Lelio Fulgenzi
Interesting. Thanks for this. I was hoping for a more manual process, believe it or not. To get this working, we'd likely have to open up quite a few ports, etc. But it might be worth a try. Something sending information back to the mother ship might unsettle a few people. Especially with

Re: [cisco-voip] possible cisco.com/go/tool idea?

2015-03-06 Thread Ben Story
Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From

Re: [cisco-voip] possible cisco.com/go/tool idea?

2015-03-06 Thread Lelio Fulgenzi
Is this thing supposed to work on private IP address ranges? It says my hosts are not reachable, but I can SSH directly from my workstation. We don't have HTTP(S) enabled, only telnet and ssh. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications

Re: [cisco-voip] possible cisco.com/go/tool idea?

2015-03-06 Thread Ben Story
Yes, it uses the PC you run it from to do the scanning. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa

Re: [cisco-voip] possible cisco.com/go/tool idea?

2015-03-06 Thread Lelio Fulgenzi
passwords stored in clear text in active-advisor log files. ayie --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca

Re: [cisco-voip] possible cisco.com/go/tool idea?

2015-03-06 Thread Lelio Fulgenzi
OK, thanks. I'm taking a look at the FAQ. There are a few things we will need to try to get things working. It seems there are a number of exceptions, but it seems there are also workarounds. Too bad it takes too long to get a proof of concept working. --- Lelio Fulgenzi, B.A. Senior

Re: [cisco-voip] CUCM 11.0 Release Date?

2015-03-06 Thread Daniel Pagan
Adding to Dennis's question below, is CUCM v11 going to be discussed at Cisco Live in June? I see no sessions or breakouts about this. There's a few sessions on CUC and UCCX roadmaps but nothing similar with regards to UCM. Thanks! - Dan -Original Message- From: cisco-voip

[cisco-voip] Finesse 10.5 Agents stuck in reserved

2015-03-06 Thread Jose Colon II
I have some agents that every so often get stuck in reserved state. They close the browser and reopen and it still says stuck in reserved. The browser does not allow them to log out just close the browser. I did a test I logged into his computer and logged into finesse with firefox and it