Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Ryan Huff
Jonathan, Have you applied any other cop or engineering special files besides the version 3 keys? Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted) Can you list out the specific

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Kevin Przybylowski
Check your NTP server’s status ‘utils ntp status’ – if any are inaccessible, remove them. Also ‘utils diagnose test’ is good to run as well. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Tuesday, March 10, 2015 1:06 AM To: Andrew Grech Cc:

[cisco-voip] 7841 SIP Phone audio issues on some calls

2015-03-10 Thread Erick Bergquist
Anyone noticing problems on 7841 SIP phones when calling outbound with a SIP provider? When we call Microsoft Conference bridge it connects but we can't hear the bridge. It works fine from a SCCP phone on same Call Manager and same SIP trunk. All other calls work on the 7841 outbound. CUCM

Re: [cisco-voip] 7841 SIP Phone audio issues on some calls

2015-03-10 Thread Ryan Huff
is the MCB onnet or offnet? Thanks, Ryan Date: Tue, 10 Mar 2015 08:20:16 -0500 From: erick...@gmail.com To: cisco-voip@puck.nether.net Subject: [cisco-voip] 7841 SIP Phone audio issues on some calls Anyone noticing problems on 7841 SIP phones when calling outbound with a SIP provider?

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
Could you tell me what version of CCM you are dealing with? If you go under Call Routing - Translation Pattern and click Add New, do you see Route Next Hop By Calling Party Number? Thanks, Ryan From: norm.nichol...@kitchener.ca To: cisco-voip@puck.nether.net Date: Tue, 10 Mar 2015 12:43:04

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
Great info and one more question Can we do this on specific CCX pilot # s ( they are DID's ) verses every call this number makes to our call manager?. Thanks From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10, 2015 9:26 AM To: Norm Nicholson;

[cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX- I want that caller to go to a specific mailbox. Is this possible ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

[cisco-voip] CUE 8.6.5 notification to gmail...

2015-03-10 Thread Jonathan Charles
We loaded the gmail settings and we keep getting... Test Result: Could not connect to SMTP host: smtp.gmail.com, port: 465 We can ping GMAIL from the CUE: se-192-168-124-2# ping smtp.gmail.com PING gmail-smtp-msa.l.google.com (74.125.193.109) 56(84) bytes of data. 64 bytes from 74.125.193.109:

Re: [cisco-voip] vMotion w/o Shared Storage

2015-03-10 Thread Daniel Pagan
Thanks - that’s what I figured and just tested with no issues. Seems the non-shared storage caveat for vMotion is a non-issue in ESXi 5.1 and higher. http://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.vsphere.vcenterhost.doc%2FGUID-9F1D4A3B-3392-46A3-8720-73CBFA000A3C.html I was

Re: [cisco-voip] vMotion w/o Shared Storage

2015-03-10 Thread Daniel Pagan
Thanks Dave. I also came across these details, but it too states shared storage: “A Virtual Machine (VM) file on network/shared storage can be booted on any physical server hosting ESXi that has access to that network shared storage.” But perhaps my confusion was vMotion vs cold migration. My

Re: [cisco-voip] 7841 SIP Phone audio issues on some calls

2015-03-10 Thread Daniel Pagan
I would be interested in detailed CCM traces to answer a few questions... of the top of my head: Is an MTP being introduced into this call? Do you have bi-direction comm with this MTP? I know you said other outbound calls are working but if the destination/dialed party is on the same provider

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
TO be honest, I have never gotten an upgrade to 10 to work... I always end up doing an export, modifying the CSVs and importing to a clean 10.5 box... it is kinda cool this doesn't work... made me learn a lot about Excel... Jonathan On Tue, Mar 10, 2015 at 11:32 AM, Martin Schmuker

Re: [cisco-voip] installing v9 collab software on 7845H2 equivalent

2015-03-10 Thread Jonathan Charles
I am pretty sure v8.6 is as far as you can go on a G5... just an FYI, version 10 has no bare-metal installation... Jonathan On Tue, Mar 10, 2015 at 10:09 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: OK, grasping at straws here, I know. I'm just trying to buy some (more) time before we dive

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Ryan Huff
Martin, In your case, it may also be worth checking, have you installed the refresh upgrade COP file (http://www.cisco.com/web/software/282204704/18582/ciscocm.refresh_upgrade_v1.5.pdf)? Thanks, Ryan From: ryanh...@outlook.com To: m...@bilobit.com; jonv...@gmail.com Date: Tue, 10 Mar 2015

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
HAH! Slick and cool... Two things I'm far, far from :) Unfortunately it took my email below a full hour to be posted! That's tricky if the desired behavior is to dial a UCCX trigger and, if the ANI contains area code 519, only then should CUCM route the call to a specific voicemail box. If

Re: [cisco-voip] installing v9 collab software on 7845H2 equivalent

2015-03-10 Thread Lelio Fulgenzi
The G5 / H2 combo are listed as supported for version 9. We got it working on others. As it turns out, it is the firmware version. I found a lower rev card, put it in, and it upgraded it fine. Trying to get a plan to downgrade the one we have from 7.24 to 7.21 or lower. And yes, painfully

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Ryan Huff
Martin, I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and it went off without a hitch. Thanks, Ryan From: m...@bilobit.com To: jonv...@gmail.com; ryanh...@outlook.com CC: cisco-voip@puck.nether.net Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... Date: Tue,

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be the way to go... let me try it... see what it does... J On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff ryanh...@outlook.com wrote: Martin, I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and it

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
Doc on ANI-based call routing in UCCX: http://www.scribd.com/doc/197424933/Cisco-UCCX-ANI-Based-Call-Routing#scribd Norm can use this as a starting point assuming the call is routing into UCCX already. But use the call redirect step instead of the set step specified in the article. Use call

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
Daniel, There you go trying to make things slick and cool, lol! I like that approach! So, it seems his need is that if only 1 particular DNIS dialed one particular DN (a uccx trigger from my understanding) in ccm, that it then route the call to a specific VM account; but that it would also

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Martin Schmuker
At the moment i have the same problem with a jump upgrade from 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. The same: Removed all subs, all network etc. is ok, NTP reachable and synchronized and so on. *arghl* Von: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] Im

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
Agreed. CCM ANI call based routing is fantastic, works flawlessly once setup and then you go a month and forget it was setup (because it works so flawlessly) and you make an arbitrary change and BLAMO no ingress in the cluster. Long story short, the CCM approach is great if you're

[cisco-voip] SBC/SIP Trunk Design queries

2015-03-10 Thread Terry Cheema
Hi List, I am working on to finalize the SBC vendor for one of our environments. I have a couple of queries related to the SIP Trunk design and SBC vendor choices(basically CUBE vs Acme Packet). I would really appreciate if anyone with SIP Trunking/SBC expertise (Cisco/Acme Packet) can provide

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
It is a jump upgrade (we are moving from a pizza box to vmware), I am doing the upgrade offbox to then import data to a 10.5.1 BE6K... I have rebooted it dozens of times... there is just one server (I have removed the other subs)... Jonathan On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
I'm not sure I correctly understand your question. Are you asking if instead of routing the calling number directly to a VM account, route to a UCCX queue trigger? Thanks, Ryan From: norm.nichol...@kitchener.ca To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip]

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
Yes you can do that, but it gets a bit more tricky, and since your dealing with a CCX trigger, you could probably script something in uccx just as easy. If you want to do this in CCM though, put on a hard hat and lets get to it ... Assuming you've already read and deployed the previous

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
Thanks Ryan I have not done anything yet as the caller we want to route to the message is a taxpayer so we need to get some approvals before we can implement. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10, 2015 11:29 AM To: Norm Nicholson;

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Ryan Huff
In your email below it seemed you were trying an update from 10.0.1 to 10.5.1 If you are coming FROM 9.1.2, you may be hitting this bug https://tools.cisco.com/bugsearch/bug/CSCup45923 On page 3 of the 9.1.2 SU2 release notes

[cisco-voip] installing v9 collab software on 7845H2 equivalent

2015-03-10 Thread Lelio Fulgenzi
OK, grasping at straws here, I know. I'm just trying to buy some (more) time before we dive into UC on UCS. I've got a pile of HP DL380G5s that I'm trying to retrofit into a 7845H2 swonly equivalent. All the parts are the same as far as I can tell, I only had to swap in two older XEON 5140

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
There is on NTP server and it is accessible. Everything passed on the utils diagnose test thing... (didn't run the modules that needed to be run directly) Jonathan On Tue, Mar 10, 2015 at 6:57 AM, Kevin Przybylowski kev...@advancedtsg.com wrote: Check your NTP server’s status ‘utils ntp

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
I applied the RSA cop file... the version from is 9.1.2.11900-12 I have tried going to: 10.0.1.11900-2 10.5.1.1-7 Same errors every time. All of them are the non-bootable ISO. Jonathan On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff ryanh...@outlook.com wrote: Jonathan, Have you applied

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
For routing based on ANI, Ryan Huff's suggestion will certainly help from the perspective of CUCM. You can use this alongside CUC routing rules - route calls from the 519 area code to a specific mailbox. If you know these callers from area code 519 are dialing the same DNIS, then routing by ANI

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
Sorry the incoming phone number we want to route to a voicemail box, but only when it calls in on a specific CCX pilot # . They should be allowed to call all other numbers and DID's within our Call Manager. Thanks From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10,

[cisco-voip] vMotion w/o Shared Storage

2015-03-10 Thread Daniel Pagan
Quick question... vMotion of a shut down UCM between two hosts without shared storage using vCenter. Is this supported? The virtualization document for UC platforms says vMotion is supported on shared storage, so I figured to ask. Is this migration method supported? - Dan

[cisco-voip] CUCM ver 8.x to 10.x licensing conversion

2015-03-10 Thread Countryman, Edward
We are in the process of planning our upgrade from 8.6 to 10.5 which means we need to plan for a conversion of our DLU’s to the new licensing model. Does anyone know if a CUWL user license has to have the same extension on all of their devices? ___

Re: [cisco-voip] CUCM ver 8.x to 10.x licensing conversion

2015-03-10 Thread Matthew Loraditch
A user being a CUWL user is based on the Owner User ID field alone. The user could have 10 extension on 10 different phones. As long as the user is the owner of all those phones you are legit. From a completely technical standpoint the system calculates only on that field and doesn’t care

[cisco-voip] VoIP system compliance with IRS Publication 1075

2015-03-10 Thread Hunt, Fred - DCF
Does anyone has experience with VoIP system compliance with IRS Publication 1075 (http://www.irs.gov/pub/irs-pdf/p1075.pdf)? Specifically, IRS requirements call for: When FTI is in transit across the network (either Internet or state agency's network), the VoIP traffic must be encrypted using

Re: [cisco-voip] CUCM ver 8.x to 10.x licensing conversion

2015-03-10 Thread Heim, Dennis
No they don’t. It is all determined based on owner id for the most part. Be prepared to find the Sales Order Numbers of your original order in order to provide what you are entitled to. Depending how long those orders were made determine how good of records Cisco has. Dennis Heim | Emerging

[cisco-voip] unsubcribe

2015-03-10 Thread Gary Lileikis
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Re: [cisco-voip] vMotion w/o Shared Storage

2015-03-10 Thread Ryan Huff
Shutdown, yes. Running, no. Thanks, Ryan Original Message From: Daniel Pagan dpa...@fidelus.com Sent: Tuesday, March 10, 2015 05:06 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] vMotion w/o Shared Storage Quick question... vMotion of a shut down UCM between two

Re: [cisco-voip] VoIP system compliance with IRS Publication 1075

2015-03-10 Thread Brian Meade
If it's just for internally between 2 IP Phones, it's not too complicated just putting the cluster into mixed-mode and pushing LSCs/using secure profiles. It gets much more complicated when you need encryption for all media resources/trunks/gateways. On Tue, Mar 10, 2015 at 4:30 PM, Hunt, Fred -