[cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Matthew Collins
Hi All,

CUCM 10.5

Just trying to get some conformation, When LDAP Synchronization and 
authentication is enabled this is performed by the DirSync process that only 
runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
reason it would seem that the Authentication also fails due to the single point 
of failure of DirSync. Should LDAP authentication still work if the CUCM 
Publisher is still down.

So for LDAP users this would stop them signing in to Jabber clients and UCCX 
agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
know is SSO is resilient on the CUCM publisher or would SSO still work in a 
Publisher outage.

Regards

Matthew Collins

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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Lelio Fulgenzi

This has been our experience as well. Glad you started this thread. It's seems 
like a huge single point of failure to me for such an integral part of the 
process. I suspect hunt group login would also be affected. 

Sent from my iPhone

 On Jul 6, 2015, at 5:02 AM, Matthew Collins mcoll...@block.co.uk wrote:
 
 Hi All,
  
 CUCM 10.5
  
 Just trying to get some conformation, When LDAP Synchronization and 
 authentication is enabled this is performed by the DirSync process that only 
 runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
 reason it would seem that the Authentication also fails due to the single 
 point of failure of DirSync. Should LDAP authentication still work if the 
 CUCM Publisher is still down.
  
 So for LDAP users this would stop them signing in to Jabber clients and UCCX 
 agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
 know is SSO is resilient on the CUCM publisher or would SSO still work in a 
 Publisher outage.
  
 Regards
  
 Matthew Collins
  
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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Ryan Huff
You are correct about LDAP Authentication, needs the publisher to be up.

I think SAML SSO is just CUCM and CUIMP and it rides on top of LDAP 
syncronization but I could be wrong brcause I don't play with SAML SSO that 
often.

Thanks,

Ryan

 Original Message 
From: Matthew Collins mcoll...@block.co.uk
Sent: Monday, July 6, 2015 05:03 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] LDAP Authentication when CUCM publisher is down.

Hi All,

CUCM 10.5

Just trying to get some conformation, When LDAP Synchronization and 
authentication is enabled this is performed by the DirSync process that only 
runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
reason it would seem that the Authentication also fails due to the single 
point of failure of DirSync. Should LDAP authentication still work if the CUCM 
Publisher is still down.

So for LDAP users this would stop them signing in to Jabber clients and UCCX 
agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
know is SSO is resilient on the CUCM publisher or would SSO still work in a 
Publisher outage.

Regards

Matthew Collins


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[cisco-voip] Hosted WebEx and ADFS

2015-07-06 Thread Dahl, Keith
We have been running WebEx hosted in the cloud for years and doing SSO using 
ADFS.  We are needing to front end our ADFS environment with a Proxy and when 
we enable the Proxy our WebEx environment no longer can authenticate our users. 
 Has anyone successfully configured your WebEx environment using a Proxy with 
ADFS and if so what changes or configuration did you have to make with the 
WebEx site to get it functioning properly?



Keith Dahl

Director Network Technologies

Colorado Community College System

1059 Alton Way – Bldg 758

Denver, CO 80230

(720) 858-2856

keith.d...@cccs.edumailto:keith.d...@cccs.edu
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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Ryan Huff
My suspicion is it has to do with controlling the number of queries being 
issued and from where or perhaps and more specifically,  tracking the failover 
itself.  

Once the failover occurred, the identity of the cucm-side ldap sync would 
change and AD servers might not handle that gracefully. I don't see why not but 
in a trusted-cert/LDAPS scenario it might have issues?

Still seems like there could be a stateful token or something that could be 
passed around to whatever the active ldap sync node happens to be.

Thanks,

Ryan

 Original Message 
From: Lelio Fulgenzi le...@uoguelph.ca
Sent: Monday, July 6, 2015 09:16 AM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


This has been our experience as well. Glad you started this thread. It's seems 
like a huge single point of failure to me for such an integral part of the 
process. I suspect hunt group login would also be affected. 

Sent from my iPhone

 On Jul 6, 2015, at 5:02 AM, Matthew Collins mcoll...@block.co.uk wrote:
 
 Hi All,
  
 CUCM 10.5
  
 Just trying to get some conformation, When LDAP Synchronization and 
 authentication is enabled this is performed by the DirSync process that only 
 runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
 reason it would seem that the Authentication also fails due to the single 
 point of failure of DirSync. Should LDAP authentication still work if the 
 CUCM Publisher is still down.
  
 So for LDAP users this would stop them signing in to Jabber clients and UCCX 
 agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
 know is SSO is resilient on the CUCM publisher or would SSO still work in a 
 Publisher outage.
  
 Regards
  
 Matthew Collins
  
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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Daniel Pagan
LDAP authentication is used by Tomcat and isn’t just restricted to the 
Publisher server - Subscriber nodes handle this as well. DirSync is specific to 
synchronization of LDAP attributes and only runs on the Pub, so synchronization 
would definitely be affected if the Publisher is offline. I suggest to check 
out the Tomcat Security logs off CUCM for more info on user authentication 
against LDAP and your source of failure.

So to answer your question, LDAP authentication should still work when the 
Publisher is offline.

For the UCCX agent concern, authentication of agents occur over AXL to CUCM, so 
if the AXL server is the Publisher, and that’s offline or experiencing issue w/ 
Tomcat during an authentication attempt by the UCCX agent, then I would imagine 
seeing a failure. AXL and Tomcat Security logs off the UCM side should shed 
some light on that problem

As for SSO, I checked w/ my teammate and, in his experience, SSO can be handled 
by Subscriber nodes assuming the metadata was imported to those servers - 
authentication occurs against the IdP and not CUCM so this seems logical to me 
as well.

Hope this helps.

- Dan


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Monday, July 06, 2015 9:16 AM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


This has been our experience as well. Glad you started this thread. It's seems 
like a huge single point of failure to me for such an integral part of the 
process. I suspect hunt group login would also be affected.

Sent from my iPhone

On Jul 6, 2015, at 5:02 AM, Matthew Collins 
mcoll...@block.co.ukmailto:mcoll...@block.co.uk wrote:
Hi All,

CUCM 10.5

Just trying to get some conformation, When LDAP Synchronization and 
authentication is enabled this is performed by the DirSync process that only 
runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
reason it would seem that the Authentication also fails due to the single point 
of failure of DirSync. Should LDAP authentication still work if the CUCM 
Publisher is still down.

So for LDAP users this would stop them signing in to Jabber clients and UCCX 
agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
know is SSO is resilient on the CUCM publisher or would SSO still work in a 
Publisher outage.

Regards

Matthew Collins

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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Kenneth Hayes
So,

Would it make sense to run it on a sub as well since the DB replicates within 
the cluster? Just a thought.

I apologize for any typo's!
Sent from my iPhone

 On Jul 6, 2015, at 9:28 AM, Ryan Huff ryanh...@outlook.com wrote:
 
 My suspicion is it has to do with controlling the number of queries being 
 issued and from where or perhaps and more specifically,  tracking the 
 failover itself. 
 
 Once the failover occurred, the identity of the cucm-side ldap sync would 
 change and AD servers might not handle that gracefully. I don't see why not 
 but in a trusted-cert/LDAPS scenario it might have issues?
 
 Still seems like there could be a stateful token or something that could be 
 passed around to whatever the active ldap sync node happens to be.
 
 Thanks,
 
 Ryan
 
 
 
  Original Message 
 From: Lelio Fulgenzi le...@uoguelph.ca
 Sent: Monday, July 6, 2015 09:16 AM
 To: cisco-voip@puck.nether.net
 Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.
 
 
 This has been our experience as well. Glad you started this thread. It's 
 seems like a huge single point of failure to me for such an integral part of 
 the process. I suspect hunt group login would also be affected. 
 
 Sent from my iPhone
 
 On Jul 6, 2015, at 5:02 AM, Matthew Collins mcoll...@block.co.uk wrote:
 
 Hi All,
  
 CUCM 10.5
  
 Just trying to get some conformation, When LDAP Synchronization and 
 authentication is enabled this is performed by the DirSync process that only 
 runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
 reason it would seem that the Authentication also fails due to the single 
 point of failure of DirSync. Should LDAP authentication still work if the 
 CUCM Publisher is still down.
  
 So for LDAP users this would stop them signing in to Jabber clients and UCCX 
 agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
 know is SSO is resilient on the CUCM publisher or would SSO still work in a 
 Publisher outage.
  
 Regards
  
 Matthew Collins
  
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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Daniel Pagan
FYI - Just ran a quick test in a lab environment - LDAP user authentication 
against a Subscriber node while the Publisher’s network adapter is 
disconnected. Works as expected. Also running CUCM 10.5 but this (DirSync 
Synchronization vs. Tomcat Security authentication) also applies going back to 
7.x as far as I recall.

Hope this helps

- Dan


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Daniel Pagan
Sent: Monday, July 06, 2015 9:45 AM
To: Lelio Fulgenzi; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

LDAP authentication is used by Tomcat and isn’t just restricted to the 
Publisher server - Subscriber nodes handle this as well. DirSync is specific to 
synchronization of LDAP attributes and only runs on the Pub, so synchronization 
would definitely be affected if the Publisher is offline. I suggest to check 
out the Tomcat Security logs off CUCM for more info on user authentication 
against LDAP and your source of failure.

So to answer your question, LDAP authentication should still work when the 
Publisher is offline.

For the UCCX agent concern, authentication of agents occur over AXL to CUCM, so 
if the AXL server is the Publisher, and that’s offline or experiencing issue w/ 
Tomcat during an authentication attempt by the UCCX agent, then I would imagine 
seeing a failure. AXL and Tomcat Security logs off the UCM side should shed 
some light on that problem

As for SSO, I checked w/ my teammate and, in his experience, SSO can be handled 
by Subscriber nodes assuming the metadata was imported to those servers - 
authentication occurs against the IdP and not CUCM so this seems logical to me 
as well.

Hope this helps.

- Dan


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Monday, July 06, 2015 9:16 AM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


This has been our experience as well. Glad you started this thread. It's seems 
like a huge single point of failure to me for such an integral part of the 
process. I suspect hunt group login would also be affected.

Sent from my iPhone

On Jul 6, 2015, at 5:02 AM, Matthew Collins 
mcoll...@block.co.ukmailto:mcoll...@block.co.uk wrote:
Hi All,

CUCM 10.5

Just trying to get some conformation, When LDAP Synchronization and 
authentication is enabled this is performed by the DirSync process that only 
runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
reason it would seem that the Authentication also fails due to the single point 
of failure of DirSync. Should LDAP authentication still work if the CUCM 
Publisher is still down.

So for LDAP users this would stop them signing in to Jabber clients and UCCX 
agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
know is SSO is resilient on the CUCM publisher or would SSO still work in a 
Publisher outage.

Regards

Matthew Collins

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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Jason Aarons (AM)
“LDAP authentication should still work when the Publisher is offline” This is 
not my experience.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Daniel Pagan
Sent: Monday, July 6, 2015 9:45 AM
To: Lelio Fulgenzi; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


LDAP authentication is used by Tomcat and isn’t just restricted to the 
Publisher server - Subscriber nodes handle this as well. DirSync is specific to 
synchronization of LDAP attributes and only runs on the Pub, so synchronization 
would definitely be affected if the Publisher is offline. I suggest to check 
out the Tomcat Security logs off CUCM for more info on user authentication 
against LDAP and your source of failure.

So to answer your question, LDAP authentication should still work when the 
Publisher is offline.

For the UCCX agent concern, authentication of agents occur over AXL to CUCM, so 
if the AXL server is the Publisher, and that’s offline or experiencing issue w/ 
Tomcat during an authentication attempt by the UCCX agent, then I would imagine 
seeing a failure. AXL and Tomcat Security logs off the UCM side should shed 
some light on that problem

As for SSO, I checked w/ my teammate and, in his experience, SSO can be handled 
by Subscriber nodes assuming the metadata was imported to those servers - 
authentication occurs against the IdP and not CUCM so this seems logical to me 
as well.

Hope this helps.

- Dan


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Monday, July 06, 2015 9:16 AM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


This has been our experience as well. Glad you started this thread. It's seems 
like a huge single point of failure to me for such an integral part of the 
process. I suspect hunt group login would also be affected.

Sent from my iPhone

On Jul 6, 2015, at 5:02 AM, Matthew Collins 
mcoll...@block.co.ukmailto:mcoll...@block.co.uk wrote:
Hi All,

CUCM 10.5

Just trying to get some conformation, When LDAP Synchronization and 
authentication is enabled this is performed by the DirSync process that only 
runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
reason it would seem that the Authentication also fails due to the single point 
of failure of DirSync. Should LDAP authentication still work if the CUCM 
Publisher is still down.

So for LDAP users this would stop them signing in to Jabber clients and UCCX 
agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
know is SSO is resilient on the CUCM publisher or would SSO still work in a 
Publisher outage.

Regards

Matthew Collins

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itevomcid
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[cisco-voip] Cisco 8841/51 not sending DTMF...

2015-07-06 Thread Jonathan Charles
We have a site with new Cisco 8841 and 51 phones (CUCM 10.5.2), running
10.2.2.16, and they are not sending DTMF externally... or internally to
voicemail.

An IP Communicator does send DTMF without issue.

Any known issues with these new phones?




Jonathan
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Re: [cisco-voip] Cisco 8841/51 not sending DTMF...

2015-07-06 Thread Ryan Huff
Are you sip to cuc ab d the pstn? If so, what is your dtmf support in your 
trunks?

Thanks,

Ryan

 Original Message 
From: Jonathan Charles jonv...@gmail.com
Sent: Monday, July 6, 2015 04:11 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Cisco 8841/51 not sending DTMF...

We have a site with new Cisco 8841 and 51 phones (CUCM 10.5.2), running
10.2.2.16, and they are not sending DTMF externally... or internally to
voicemail.

An IP Communicator does send DTMF without issue.

Any known issues with these new phones?




Jonathan

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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Ryan Huff
I'll be interested to hear your results if you try!

I'm not sure that an ACL would do the trick though, probably would just show up 
in the traces as a time out. You'd probably have to stop the tomcat service on 
the pub (something to tell the cluster not to try and use the PUB as a bind 
source), which is pretty destructive on the pub in a working production 
environment (disclaimer: I do not advocate you do that).

 
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.
From: le...@uoguelph.ca
Date: Mon, 6 Jul 2015 10:12:53 -0400
To: ryanh...@outlook.com
CC: dpa...@fidelus.com; cisco-voip@puck.nether.net

The worst case scenario, which we ran into, was a scenario where the pub is up 
and accepting auth requests but not able to process them. In our case the 
cluster was up for almost 300 days, and there were memory error alerts popping 
up. It would be nice for the system to understand this issue and go to the next 
node to try the auth process. 
Interesting note about LDAPS. We are using that. Not sure if that poses 
additional issues. 
Wish there was an easy way to test this out in production. Perhaps a quick ACL 
to block phone agent and desktop agent access to the pub and see what happens. 
And then another test where the ACL blocks access to the LDAP server 
temporarily. 

Sent from my iPhone
On Jul 6, 2015, at 10:04 AM, Ryan Huff ryanh...@outlook.com wrote:







Hi Dan!

Thanks for the clarification/correction  I just happen to have a few 3-node 
cluster hanging around and I just tried this 5 times in a mix of 9.1.1, 10.0 
and 10.5 and here is what I found:

3 times LDAP auth was a seamless failover to the sub
2 times LDAP auth did not work on the sub until I bounced the tomcat service on 
the sub, then it worked fine.

I'm wondering if that, on the times it doesn't work in a failover (because I 
have experienced it a few times) a simple service bounce is all that is needed?

I suppose another cause of LDAP auth failover NOT working (but not always 
intuitive) would be cluster over wan (nodes in the cluster are not all on the 
same segment) and the sub node that LDAP auth is trying to bind from can't talk 
to the AD server.

From: dpa...@fidelus.com
To: le...@uoguelph.ca; cisco-voip@puck.nether.net
Date: Mon, 6 Jul 2015 13:45:08 +
Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.









LDAP authentication is used by Tomcat and isn’t just restricted to the 
Publisher server - Subscriber nodes handle this as well. DirSync is specific to 
synchronization of LDAP attributes and only runs on the Pub,
 so synchronization would definitely be affected if the Publisher is offline. I 
suggest to check out the Tomcat Security logs off CUCM for more info on user 
authentication against LDAP and your source of failure.

 
So to answer your question, LDAP authentication should still work when the 
Publisher is offline.
 
For the UCCX agent concern, authentication of agents occur over AXL to CUCM, so 
if the AXL server is the Publisher, and that’s offline or experiencing issue w/ 
Tomcat during an authentication attempt by the UCCX
 agent, then I would imagine seeing a failure. AXL and Tomcat Security logs off 
the UCM side should shed some light on that problem
 
As for SSO, I checked w/ my teammate and, in his experience, SSO can be handled 
by Subscriber nodes assuming the metadata was imported to those servers - 
authentication occurs against the IdP and not CUCM so
 this seems logical to me as well.
 
Hope this helps.
 
- Dan
 
 


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]
On Behalf Of Lelio Fulgenzi

Sent: Monday, July 06, 2015 9:16 AM

To: cisco-voip@puck.nether.net

Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.


 

 


This has been our experience as well. Glad you started this thread. It's seems 
like a huge single point of failure to me for such an integral part of the 
process. I suspect hunt group login would also be affected. 



Sent from my iPhone




On Jul 6, 2015, at 5:02 AM, Matthew Collins mcoll...@block.co.uk wrote:



Hi All,
 
CUCM 10.5 
 
Just trying to get some conformation, When LDAP Synchronization and 
authentication is enabled this is performed by the DirSync process that only 
runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
reason it would seem
 that the Authentication also fails due to the single point of failure of 
DirSync. Should LDAP authentication still work if the CUCM Publisher is still 
down.
 
So for LDAP users this would stop them signing in to Jabber clients and UCCX 
agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
know is SSO is resilient on the CUCM publisher or would SSO still work in a 
Publisher
 outage. 
 
Regards
 
Matthew Collins

 




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Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Lelio Fulgenzi
The worst case scenario, which we ran into, was a scenario where the pub is up 
and accepting auth requests but not able to process them. In our case the 
cluster was up for almost 300 days, and there were memory error alerts popping 
up. It would be nice for the system to understand this issue and go to the next 
node to try the auth process. 

Interesting note about LDAPS. We are using that. Not sure if that poses 
additional issues. 

Wish there was an easy way to test this out in production. Perhaps a quick ACL 
to block phone agent and desktop agent access to the pub and see what happens. 
And then another test where the ACL blocks access to the LDAP server 
temporarily. 

Sent from my iPhone

 On Jul 6, 2015, at 10:04 AM, Ryan Huff ryanh...@outlook.com wrote:
 
 Hi Dan!
 
 Thanks for the clarification/correction  I just happen to have a few 
 3-node cluster hanging around and I just tried this 5 times in a mix of 
 9.1.1, 10.0 and 10.5 and here is what I found:
 
 3 times LDAP auth was a seamless failover to the sub
 2 times LDAP auth did not work on the sub until I bounced the tomcat service 
 on the sub, then it worked fine.
 
 I'm wondering if that, on the times it doesn't work in a failover (because I 
 have experienced it a few times) a simple service bounce is all that is 
 needed?
 
 I suppose another cause of LDAP auth failover NOT working (but not always 
 intuitive) would be cluster over wan (nodes in the cluster are not all on the 
 same segment) and the sub node that LDAP auth is trying to bind from can't 
 talk to the AD server.
 
 From: dpa...@fidelus.com
 To: le...@uoguelph.ca; cisco-voip@puck.nether.net
 Date: Mon, 6 Jul 2015 13:45:08 +
 Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.
 
 LDAP authentication is used by Tomcat and isn’t just restricted to the 
 Publisher server - Subscriber nodes handle this as well. DirSync is specific 
 to synchronization of LDAP attributes and only runs on the Pub, so 
 synchronization would definitely be affected if the Publisher is offline. I 
 suggest to check out the Tomcat Security logs off CUCM for more info on user 
 authentication against LDAP and your source of failure.
 
  
 
 So to answer your question, LDAP authentication should still work when the 
 Publisher is offline.
 
  
 
 For the UCCX agent concern, authentication of agents occur over AXL to CUCM, 
 so if the AXL server is the Publisher, and that’s offline or experiencing 
 issue w/ Tomcat during an authentication attempt by the UCCX agent, then I 
 would imagine seeing a failure. AXL and Tomcat Security logs off the UCM side 
 should shed some light on that problem
 
  
 
 As for SSO, I checked w/ my teammate and, in his experience, SSO can be 
 handled by Subscriber nodes assuming the metadata was imported to those 
 servers - authentication occurs against the IdP and not CUCM so this seems 
 logical to me as well.
 
  
 
 Hope this helps.
 
  
 
 - Dan
 
  
 
  
 
 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
 Lelio Fulgenzi
 Sent: Monday, July 06, 2015 9:16 AM
 To: cisco-voip@puck.nether.net
 Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.
 
  
 
  
 
 This has been our experience as well. Glad you started this thread. It's 
 seems like a huge single point of failure to me for such an integral part of 
 the process. I suspect hunt group login would also be affected. 
 
 Sent from my iPhone
 
 
 On Jul 6, 2015, at 5:02 AM, Matthew Collins mcoll...@block.co.uk wrote:
 
 Hi All,
 
  
 
 CUCM 10.5
 
  
 
 Just trying to get some conformation, When LDAP Synchronization and 
 authentication is enabled this is performed by the DirSync process that only 
 runs on the CUCM Publisher. So If we lose the CUCM Publisher for whatever 
 reason it would seem that the Authentication also fails due to the single 
 point of failure of DirSync. Should LDAP authentication still work if the 
 CUCM Publisher is still down.
 
  
 
 So for LDAP users this would stop them signing in to Jabber clients and UCCX 
 agents who are ldap’ed synced logging into the finesse webpages. Does anyone 
 know is SSO is resilient on the CUCM publisher or would SSO still work in a 
 Publisher outage.
 
  
 
 Regards
 
  
 
 Matthew Collins
 
  
 
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