Re: [cisco-voip] BLF Pickup button

2015-11-16 Thread Michael T. Voity 

Neal,

Thanks for the response,That thought did cross my mind,  the users 
didn't want it that feature.


-Mike

Michael T. Voity
Network Engineer
University of Vermont


On 11/16/2015 10:19, Haas, Neal wrote:


Why don’t you configure it as a Line if you want to pick it up?

Thank you,

Neal Haas

*From:*cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On 
Behalf Of *Michael T. Voity

*Sent:* Monday, November 16, 2015 5:42 AM
*To:* voip puck
*Subject:* [cisco-voip] BFL Pickup button

Hello,

My system is CUCM 10.5.2.12900-14

I have 1 7962 (67522)  that has 2 BLF buttons on it for 2 other 
phones, 7962 & 7942 phones,  (67520 and 67521).   The BLF works fine 
for when i see them off hook and when I press the button to call them.


In the BLF config I clicked "Call Pickup"

On my 7962 (67522)  the amber light flashes when  the other phone is 
ringing .I press the flashing amber button (67520)  and I get a 
fast busy and on the bottom it says"Key is not active"


I have made sure the lines and phones subscribe-css is correct in all 
the right places.   I am scratching my head


I have stalked around google and the cisco forums and can not figure 
it out


I did see a post out there that mentions that I need to configure a 
"Call Pickup Group"When that is done, I loose my extensions. 
unless I'm doing it wrong?


Ideas?

Thanks,

-Mike

--
Michael T. Voity
Network Engineer
University of Vermont


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Re: [cisco-voip] CUCM Upgrade failure...

2015-11-16 Thread Anthony Holloway 
Looks like you're all good now, but as a heads up to everyone else, don't
stop at checking NTP with "utils ntp status".  You will fail to upgrade if
your NTP configuration has an FQHN for the NTP server which begins with a
digit.

E.g., 0.pool.ntp.org

You will not see the hostname in the output of "utils ntp status", as it
will only show you the resolved IP address.  So, you will also need to
issue a "utils ntp config" to see what value was entered by the
administrator.

This is the only defect reference I found, though my upgrade I hit it on
was an 8.6 to 10.5 Refresh Upgrade (RU) (Not PCD).

https://tools.cisco.com/bugsearch/bug/CSCtj07817

On Sun, Nov 15, 2015 at 10:43 PM, Jonathan Charles 
wrote:

> OK, a reboot of CPCD got it passed that error...
>
>
> Jonathan
>
> On Sun, Nov 15, 2015 at 9:40 PM, Jonathan Charles 
> wrote:
>
>> Yeah, the error I am getting is:
>>
>> 1 nodes(s) in Export task action ID #1127... on the Publisher...
>>
>> I will try rebooting everything...
>>
>>
>>
>> Jonathan
>>
>> On Sun, Nov 15, 2015 at 9:35 PM, Ryan Huff  wrote:
>>
>>> Looks healthy ...
>>>
>>> I recall trying PCD once and I hit really strange issues too. For that
>>> upgrade, I ultimately abandoned PCD and built new VMs with the Answer File
>>> Generator then a DRS backup/restore.
>>>
>>> Not sure where you are in your timeline or if it is that important but
>>> it is definitely something I would consider. Sometimes you can spend more
>>> time trying to get the silly tools to work, than to just do the work
>>> yourself.
>>>
>>> Google is littered with PCD weirdness; great idea of an application,
>>> just not there yet IMO.
>>>
>>> -Ryan
>>>
>>>
>>>
>>> Sent from my iPad
>>> On Nov 15, 2015, at 10:19 PM, Jonathan Charles 
>>> wrote:
>>>
>>> Everything looks good
>>>
>>>
>>> admin:utils ntp status
>>> ntpd (pid 19674) is running...
>>>
>>>  remote   refid  st t when poll reach   delay   offset
>>>  jitter
>>>
>>> ==
>>>  127.127.1.0 .LOCL.  10 l   21   64  3770.0000.000
>>> 0.001
>>>  10.0.31.2   10.0.31.33 u  175 1024  3770.635   -5.771
>>> 2.042
>>> *10.0.31.3   129.6.15.29  2 u  970 1024  3770.510  -11.340
>>> 0.449
>>>  10.1.31.2   10.0.31.33 u  490 1024  3770.850   -9.114
>>> 4.881
>>> +10.1.31.3   129.6.15.29  2 u  184 1024  3770.817   -4.085
>>> 5.355
>>>
>>>
>>> synchronised to NTP server (10.0.31.3) at stratum 3
>>>time correct to within 68 ms
>>>polling server every 1024 s
>>>
>>> Current time in UTC is : Mon Nov 16 03:16:14 UTC 2015
>>> Current time in America/Chicago is : Sun Nov 15 21:16:14 CST 2015
>>> admin:
>>>
>>> admin:utils diagnose module validate_network
>>>
>>> Log file: platform/log/diag1.log
>>>
>>> Starting diagnostic test(s)
>>> ===
>>> test - validate_network: Passed
>>>
>>> Diagnostics Completed
>>>
>>> admin:#
>>>
>>> admin:utils dbreplication runtimestate
>>>
>>> DB and Replication Services: ALL RUNNING
>>>
>>> Cluster Replication State: Replication repair command started at:
>>> 2014-06-20-23-22
>>>  Replication repair command COMPLETED 541 tables processed out of 541
>>>  Errors or Mismatches Were Found:
>>>
>>>  Use 'file view activelog
>>> cm/trace/dbl/sdi/ReplicationRepair.2014_06_20_23_22_51.out' to see the
>>> details
>>>
>>> DB Version: ccm8_6_2_2_2
>>> Number of replicated tables: 541
>>>
>>> Cluster Detailed View from PUB (5 Servers):
>>>
>>> PINGREPLICATION REPL.
>>> DBver&  REPL.   REPLICATION SETUP
>>> SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE
>>> TABLES  LOOP?   (RTMT) & details
>>> --- --  --- -
>>> --- -   -
>>> IPTCMS02  10.0.126.12 0.196   Yes Connected   0   match
>>>   Yes (2) Setup Completed
>>> IPTCMS01  10.0.126.11 0.151   Yes Connected   0   match
>>>   Yes (2) Setup Completed
>>> IPTCMP10.0.126.10 0.065   Yes Connected   0   match
>>>   Yes (2) PUB Setup Completed
>>> IPTCMS03  10.1.126.13 0.545   Yes Connected   0   match
>>>   Yes (2) Setup Completed
>>> IPTCMS04  10.1.126.14 0.527   Yes Connected   0   match
>>>   Yes (2) Setup Completed
>>>
>>> admin:
>>>
>>> On Sun, Nov 15, 2015 at 9:14 PM, Ryan Huff  wrote:
>>>
 Also worth noting that if CCM NTP is synchronized to a Windows server
 (even if it shows Stratum 3 or better); that is a problem you'll need to
 correct as SNTP can play hell with UCOS and do some pretty weird stuff.

 Thanks,

 Ryan

 On Nov 15, 2015, at 10:06 PM, Ryan Huff  wrote:

Re: [cisco-voip] BLF Pickup button

2015-11-16 Thread Haas, Neal 
Take a look at this DOC. Search for “Configure BLF Call Pickup”

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_0111.html


Thank you,
Neal Haas


From: Michael T. Voity [mailto:mvo...@uvm.edu]
Sent: Monday, November 16, 2015 7:40 AM
To: Haas, Neal; 'voip puck'
Subject: Re: [cisco-voip] BLF Pickup button

Neal,

Thanks for the response,That thought did cross my mind,  the users didn't 
want it that feature.

-Mike



Michael T. Voity

Network Engineer

University of Vermont




On 11/16/2015 10:19, Haas, Neal wrote:
Why don’t you configure it as a Line if you want to pick it up?

Thank you,
Neal Haas


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Michael T. Voity
Sent: Monday, November 16, 2015 5:42 AM
To: voip puck
Subject: [cisco-voip] BFL Pickup button

Hello,

My system is CUCM 10.5.2.12900-14

I have 1 7962 (67522)  that has 2 BLF buttons on it for 2 other phones, 7962 & 
7942 phones,  (67520 and 67521).   The BLF works fine for when i see them off 
hook and when I press the button to call them.

In the BLF config I clicked "Call Pickup"

On my 7962 (67522)  the amber light flashes when  the other phone is ringing .  
  I press the flashing amber button (67520)  and I get a fast busy and on the 
bottom it says"Key is not active"

I have made sure the lines and phones subscribe-css is correct in all the right 
places.   I am scratching my head

I have stalked around google and the cisco forums and can not figure it out

I did see a post out there that mentions that I need to configure a "Call 
Pickup Group"When that is done, I loose my extensions. unless I'm doing it 
wrong?

Ideas?

Thanks,

-Mike



--

Michael T. Voity

Network Engineer

University of Vermont

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Re: [cisco-voip] BFL Pickup button

2015-11-16 Thread Ryan Huff 
This doc is a bit dated but describes BLF configuration in relevant detail:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612/cucmbe-rel_note-612_2.html#wp308676


When you press the BLF button in the alerting state (flashing amber), and you 
hear the reorder tone, it is because it is not associate with any pickup 
groups. In essence, it is trying to pickup a call but can't find a call to 
pickup.


Thanks,


Ryan


From: cisco-voip  on behalf of Haas, Neal 

Sent: Monday, November 16, 2015 10:19 AM
To: 'Michael T. Voity'; 'voip puck'
Subject: Re: [cisco-voip] BFL Pickup button


Why don't you configure it as a Line if you want to pick it up?



Thank you,

Neal Haas





From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Michael T. Voity
Sent: Monday, November 16, 2015 5:42 AM
To: voip puck
Subject: [cisco-voip] BFL Pickup button



Hello,

My system is CUCM 10.5.2.12900-14

I have 1 7962 (67522)  that has 2 BLF buttons on it for 2 other phones, 7962 & 
7942 phones,  (67520 and 67521).   The BLF works fine for when i see them off 
hook and when I press the button to call them.

In the BLF config I clicked "Call Pickup"

On my 7962 (67522)  the amber light flashes when  the other phone is ringing .  
  I press the flashing amber button (67520)  and I get a fast busy and on the 
bottom it says"Key is not active"

I have made sure the lines and phones subscribe-css is correct in all the right 
places.   I am scratching my head

I have stalked around google and the cisco forums and can not figure it out

I did see a post out there that mentions that I need to configure a "Call 
Pickup Group"When that is done, I loose my extensions. unless I'm doing it 
wrong?

Ideas?

Thanks,

-Mike


--

Michael T. Voity

Network Engineer

University of Vermont
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[cisco-voip] BFL Pickup button

2015-11-16 Thread Michael T. Voity 

Hello,

My system is CUCM 10.5.2.12900-14

I have 1 7962 (67522)  that has 2 BLF buttons on it for 2 other phones, 
7962 & 7942 phones,  (67520 and 67521).   The BLF works fine for when i 
see them off hook and when I press the button to call them.


In the BLF config I clicked "Call Pickup"

On my 7962 (67522)  the amber light flashes when  the other phone is 
ringing .I press the flashing amber button (67520)  and I get a fast 
busy and on the bottom it says"Key is not active"


I have made sure the lines and phones subscribe-css is correct in all 
the right places.   I am scratching my head


I have stalked around google and the cisco forums and can not figure it out

I did see a post out there that mentions that I need to configure a 
"Call Pickup Group"When that is done, I loose my extensions. unless 
I'm doing it wrong?


Ideas?

Thanks,

-Mike

--
Michael T. Voity
Network Engineer
University of Vermont

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cisco-voip@puck.nether.net
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Re: [cisco-voip] CUCM Upgrade failure...

2015-11-16 Thread Daniel Pagan 
On the topic of NTP and upgrades/migrations, I would advise to also watch out 
for CSCur94973.

https://tools.cisco.com/bugsearch/bug/CSCur94973

- Dan
-

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Monday, November 16, 2015 11:20 AM
To: Jonathan Charles 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM Upgrade failure...

Looks like you're all good now, but as a heads up to everyone else, don't stop 
at checking NTP with "utils ntp status".  You will fail to upgrade if your NTP 
configuration has an FQHN for the NTP server which begins with a digit.

E.g., 0.pool.ntp.org

You will not see the hostname in the output of "utils ntp status", as it will 
only show you the resolved IP address.  So, you will also need to issue a 
"utils ntp config" to see what value was entered by the administrator.

This is the only defect reference I found, though my upgrade I hit it on was an 
8.6 to 10.5 Refresh Upgrade (RU) (Not PCD).

https://tools.cisco.com/bugsearch/bug/CSCtj07817

On Sun, Nov 15, 2015 at 10:43 PM, Jonathan Charles 
> wrote:
OK, a reboot of CPCD got it passed that error...


Jonathan

On Sun, Nov 15, 2015 at 9:40 PM, Jonathan Charles 
> wrote:
Yeah, the error I am getting is:

1 nodes(s) in Export task action ID #1127... on the Publisher...

I will try rebooting everything...



Jonathan

On Sun, Nov 15, 2015 at 9:35 PM, Ryan Huff 
> wrote:
Looks healthy ...

I recall trying PCD once and I hit really strange issues too. For that upgrade, 
I ultimately abandoned PCD and built new VMs with the Answer File Generator 
then a DRS backup/restore.

Not sure where you are in your timeline or if it is that important but it is 
definitely something I would consider. Sometimes you can spend more time trying 
to get the silly tools to work, than to just do the work yourself.

Google is littered with PCD weirdness; great idea of an application, just not 
there yet IMO.

-Ryan



Sent from my iPad
On Nov 15, 2015, at 10:19 PM, Jonathan Charles 
> wrote:
Everything looks good


admin:utils ntp status
ntpd (pid 19674) is running...

 remote   refid  st t when poll reach   delay   offset  jitter
==
 127.127.1.0 .LOCL.  10 l   21   64  3770.0000.000   0.001
 10.0.31.2   10.0.31.33 u  175 1024  3770.635   -5.771   2.042
*10.0.31.3   129.6.15.29  2 u  970 1024  3770.510  -11.340   0.449
 10.1.31.2   10.0.31.33 u  490 1024  3770.850   -9.114   4.881
+10.1.31.3   129.6.15.29  2 u  184 1024  3770.817   -4.085   5.355


synchronised to NTP server (10.0.31.3) at stratum 3
   time correct to within 68 ms
   polling server every 1024 s

Current time in UTC is : Mon Nov 16 03:16:14 UTC 2015
Current time in America/Chicago is : Sun Nov 15 21:16:14 CST 2015
admin:

admin:utils diagnose module validate_network

Log file: platform/log/diag1.log

Starting diagnostic test(s)
===
test - validate_network: Passed

Diagnostics Completed

admin:#

admin:utils dbreplication runtimestate

DB and Replication Services: ALL RUNNING

Cluster Replication State: Replication repair command started at: 
2014-06-20-23-22
 Replication repair command COMPLETED 541 tables processed out of 541
 Errors or Mismatches Were Found:

 Use 'file view activelog 
cm/trace/dbl/sdi/ReplicationRepair.2014_06_20_23_22_51.out' to see the details

DB Version: ccm8_6_2_2_2
Number of replicated tables: 541

Cluster Detailed View from PUB (5 Servers):

PINGREPLICATION REPL.   DBver&  
REPL.   REPLICATION SETUP
SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE   TABLES  
LOOP?   (RTMT) & details
--- --  --- -   --- 
-   -
IPTCMS02  10.0.126.12 0.196   Yes Connected   0   match   Yes   
  (2) Setup Completed
IPTCMS01  10.0.126.11 0.151   Yes Connected   0   match   Yes   
  (2) Setup Completed
IPTCMP10.0.126.10 0.065   Yes Connected   0   match   Yes   
  (2) PUB Setup Completed
IPTCMS03  10.1.126.13 0.545   Yes Connected   0   match   Yes   
  (2) Setup Completed
IPTCMS04  10.1.126.14 0.527   Yes Connected   0   match   Yes   
  (2) Setup Completed

admin:

On Sun, Nov 15, 2015 at 9:14 PM, Ryan Huff 
> wrote:
Also worth noting that if CCM NTP is synchronized to a Windows server (even if 
it shows Stratum 3 or better); that is a problem you'll need to correct as

Re: [cisco-voip] CUCM Upgrade failure...

2015-11-16 Thread Ryan Huff 
Dan: Good reference  Been awhile since I've seen a VM cluster trying to 
sync with the host

Anthony: Very good point []


I think the best way to stay in the good graces of UCOS NTP, IMO, is to use an 
IOS device, synced to an S1 or S2 server via IP . everything else either 
isn't supported or has bugs seems like. That or Cisco starts selling cesium 
clocks.



From: cisco-voip  on behalf of Daniel Pagan 

Sent: Monday, November 16, 2015 12:05 PM
To: Anthony Holloway; Jonathan Charles
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM Upgrade failure...


On the topic of NTP and upgrades/migrations, I would advise to also watch out 
for CSCur94973.



https://tools.cisco.com/bugsearch/bug/CSCur94973



- Dan

-



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Monday, November 16, 2015 11:20 AM
To: Jonathan Charles 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM Upgrade failure...



Looks like you're all good now, but as a heads up to everyone else, don't stop 
at checking NTP with "utils ntp status".  You will fail to upgrade if your NTP 
configuration has an FQHN for the NTP server which begins with a digit.



E.g., 0.pool.ntp.org



You will not see the hostname in the output of "utils ntp status", as it will 
only show you the resolved IP address.  So, you will also need to issue a 
"utils ntp config" to see what value was entered by the administrator.



This is the only defect reference I found, though my upgrade I hit it on was an 
8.6 to 10.5 Refresh Upgrade (RU) (Not PCD).



https://tools.cisco.com/bugsearch/bug/CSCtj07817



On Sun, Nov 15, 2015 at 10:43 PM, Jonathan Charles 
> wrote:

OK, a reboot of CPCD got it passed that error...





Jonathan



On Sun, Nov 15, 2015 at 9:40 PM, Jonathan Charles 
> wrote:

Yeah, the error I am getting is:



1 nodes(s) in Export task action ID #1127... on the Publisher...



I will try rebooting everything...







Jonathan



On Sun, Nov 15, 2015 at 9:35 PM, Ryan Huff 
> wrote:

Looks healthy ...



I recall trying PCD once and I hit really strange issues too. For that upgrade, 
I ultimately abandoned PCD and built new VMs with the Answer File Generator 
then a DRS backup/restore.



Not sure where you are in your timeline or if it is that important but it is 
definitely something I would consider. Sometimes you can spend more time trying 
to get the silly tools to work, than to just do the work yourself.



Google is littered with PCD weirdness; great idea of an application, just not 
there yet IMO.

-Ryan




Sent from my iPad

On Nov 15, 2015, at 10:19 PM, Jonathan Charles 
> wrote:

Everything looks good





admin:utils ntp status

ntpd (pid 19674) is running...



 remote   refid  st t when poll reach   delay   offset  jitter

==

 127.127.1.0 .LOCL.  10 l   21   64  3770.0000.000   0.001

 10.0.31.2   10.0.31.33 u  175 1024  3770.635   -5.771   2.042

*10.0.31.3   129.6.15.29  2 u  970 1024  3770.510  -11.340   0.449

 10.1.31.2   10.0.31.33 u  490 1024  3770.850   -9.114   4.881

+10.1.31.3   129.6.15.29  2 u  184 1024  3770.817   -4.085   5.355





synchronised to NTP server (10.0.31.3) at stratum 3

   time correct to within 68 ms

   polling server every 1024 s



Current time in UTC is : Mon Nov 16 03:16:14 UTC 2015

Current time in America/Chicago is : Sun Nov 15 21:16:14 CST 2015

admin:



admin:utils diagnose module validate_network



Log file: platform/log/diag1.log



Starting diagnostic test(s)

===

test - validate_network: Passed



Diagnostics Completed



admin:#



admin:utils dbreplication runtimestate



DB and Replication Services: ALL RUNNING



Cluster Replication State: Replication repair command started at: 
2014-06-20-23-22

 Replication repair command COMPLETED 541 tables processed out of 541

 Errors or Mismatches Were Found:



 Use 'file view activelog 
cm/trace/dbl/sdi/ReplicationRepair.2014_06_20_23_22_51.out' to see the details



DB Version: ccm8_6_2_2_2

Number of replicated tables: 541



Cluster Detailed View from PUB (5 Servers):



PINGREPLICATION REPL.   DBver&  
REPL.   REPLICATION SETUP

SERVER-NAME IP ADDRESS  (msec)  RPC?STATUS  QUEUE   TABLES  
LOOP?   (RTMT) & details

--- --  --- -   --- 
-   -

IPTCMS02  10.0.126.12 0.196

[cisco-voip] Video on PCM captures, Packet captures and DS0 Dumps on IOS routers

2015-11-16 Thread Sreekanth Narayanan (sreenara) 
Hey Guys!

I created a video on CSC for instructing customers on taking PCM captures, 
Packet captures and DS0 Dumps on the IOS routers.
Here's the link for this video. http://cs.co/6180BuNir

Please share this with people who can benefit from the video! These captures 
can be used in troubleshooting FXO Caller-ID/Disconnect issues as well as voice 
quality problems in customer environments.

The video will be uploaded on the CSC channel on Youtube as well in a day or 
two.

Thanks
Sreekanth
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