[cisco-voip] Nuance/UCCX 10.6

2016-10-10 Thread Aaron Banks
Has anyone ever used Nuance to deliver speech to text messages to an agent? The case is, a caller leaves a voicemail message, and then that message is delivered to an agent. I have never heard of this before and not even sure how it would work given that the voicemail message would reside in

[cisco-voip] OT(?) Facebook Workplace Launches

2016-10-10 Thread Lelio Fulgenzi
I've been following Facebook at Work (now Workplace) for a while, and today it officially launched. http://www.cbc.ca/beta/news/technology/facebook-workplace-launch-1.3799025 It will be interesting to see how this competes with Spark. Granted, it doesn't have device registration or PSTN access

Re: [cisco-voip] Activation Code for 8845

2016-10-10 Thread costas georgiou
Hi Ryan, This has now been sorted, the issue was related to the Voice Vlan missing from the switchport. unfortunately, this is managed by someone else. Thanks for getting back to me. Regards Cos From: Ryan Huff Sent: 10 October 2016 09:33 To: costas geo

Re: [cisco-voip] Activation Code for 8845

2016-10-10 Thread Ryan Huff
Costas, This usually would come about (as Stephen mentions) when the phone either does not get a TFTP definition from DHCP or, is not able to communicate to the TFTP definition that it did get. Sent from my iPhone On Oct 10, 2016, at 4:38 AM, costas georgiou mailto:ckos1...@hotmail.com>> wrot

Re: [cisco-voip] Activation Code for 8845

2016-10-10 Thread costas georgiou
Hi Stephen, Thanks for getting back to me. Its certainly an option, I will look into it. The site where the phones work ok, they have existing Cisco users. The new site don't. Regards Cos From: Stephen Welsh Sent: 10 October 2016 08:35 To: costas georgi

Re: [cisco-voip] Activation Code for 8845

2016-10-10 Thread Stephen Welsh
Sounds like the new Spark registration (aka Service Mode) is kicking in automatically. Is it possible there is no DHCP Option 150 set? Kind Regards Stephen Welsh CTO [cid:CBBF0493-235C-43D2-A874-9FB3D95AF598@b2.unifiedfx.com] On 10 Oct 2016, at 09:32, costas georgiou mailto:ckos1...@hotmail.

[cisco-voip] Activation Code for 8845

2016-10-10 Thread costas georgiou
Hi all, Has anyone come across this? I have some Cisco 8845 phones, when I connect them to the network at one site, the camera activates and asks me for an Activation code, either scan a QR code or enter one in manually. But when I am at another site, no issues at all, registers as it should