Re: [cisco-voip] Need guidence to move Avaya users to cisco CUCM

Hi Robert, This kind of configuration is new to me and need guidance. I am just wondering how do I sent the call to unity for Schedule and Holiday? thanks Hamu From: Wykoff, Robert Sent: Friday, August 4, 2017 12:40 PM To: Matthew

Re: [cisco-voip] Need guidence to move Avaya users to cisco CUCM

Thank you Very much Matt for your imput. I know there will not be any Skill group CUCM but wondering guidance how configure other functionality in CUCM and unity server. thanks Hamu From: Matthew Loraditch Sent: Friday,

Re: [cisco-voip] Need guidence to move Avaya users to cisco CUCM

Correct send the calls to unity for holiday, and then us caller input to send the call to separate hunt groups in Call Manager based on skill sets should work. [CCIE_Collaboration_75px] Robert Wykoff Western Region Team Lead, Collaboration, Security, R/S, Support Services CCIE

Re: [cisco-voip] Need guidence to move Avaya users to cisco CUCM

Unity Connection has holiday scheduling. Here is the 9.x guide, albeit nothing has really changed: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag100.pdf You can run your Hunt group through there via an auto attendant and probably get

[cisco-voip] Need guidence to move Avaya users to cisco CUCM

I will be moving payroll group from Avaya phone system to Cisco CUCM. These users are accustomed to features that is not available in CUCM. I am just wondering if you can help how to replicate what those user have in Avaya to Cisco CUCM. They have Holiday recording in Avaya and wondering how