Re: [cisco-voip] Automated PSTN ingress call regression testing?

2018-03-07 Thread Anthony Holloway
Even if you do the Free IP PBX or Twilio API, you're only calling from one carrier. In the scenario you described, you mentioned: "Verizon wireless customers cannot call Sprint toll free numbers from area code 555" Which is very specific. Would you imagine that you would have owned a 555

Re: [cisco-voip] e911

2018-03-07 Thread Anthony Holloway
Oh I see. Yeah, government ignorance aside, I would say it is. So, Spark does support 911 calls today? If so, what's there to change? The law seems to be written such that, as long as the system is configured for direct 911 access, before being "installed," you're fine. The "installed" word

Re: [cisco-voip] e911

2018-03-07 Thread Ryan Huff
If this is to apply to multi line telephone systems at large, is the Spark Cloud not a MLTS? Sent from my iPhone On Mar 7, 2018, at 22:12, Anthony Holloway > wrote: Can you not call 911 from Spark? Or did I miss what

Re: [cisco-voip] e911

2018-03-07 Thread Ryan Huff
Legal language aside, I see this as a HUGE area for VARs to get into civil torts with customers. Ideally the end customer is the true owner and stakeholder of the MLTS however; when levied with a government fine (presumably how it would be handled), due to e911 malfeasance, who was the last

Re: [cisco-voip] e911

2018-03-07 Thread Anthony Holloway
I'd be cautious with this one. 1) You penalize actual emergency calls from connecting as quickly as possible. Do you really want to be the person responsible for that? 2) You penalize the entire cluster by changing a global parameter, for the occasional accidental 911 call. I think a better

Re: [cisco-voip] Automated PSTN ingress call regression testing?

2018-03-07 Thread Kent Roberts
I’d have to look but rtmt might be able to report if calls fall below x value If so that would be a really quick step while you look at options Kent > On Mar 7, 2018, at 12:56, Nick Barnett wrote: > > A client has a need for an off site solution that will make test

Re: [cisco-voip] e911

2018-03-07 Thread Tim Kenyon
That's pretty close to accurate Matt. When we first started working on Kari's Law, the main priority was to remove the necessity of dialing any trunk access code in order to get to 911. That all started due to the death of Kari Hunt in Texas when she was being stabbed by her soon to be ex

Re: [cisco-voip] e911

2018-03-07 Thread NateCCIE
This might be a good time to talk about my favorite way to enable 911. Set the interdigit timeout to a small value, like 3-5 seconds. Then create a 911 route pattern, and a 911! Pattern, that does not route to 911. If the user dials 911 and stops, the call connects. If they keep dialing

Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
It refers to just subsection a which is the part that requires Cisco and other manufacturers and resellers to not build or sell a system unless it’s preconfigured to allow this when setup properly. At least that’s how I read it. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w:

Re: [cisco-voip] e911

2018-03-07 Thread Bill Talley
Digging further, does this mean the law doesn't go into affect until Feb, 2020? (b) Effective Date.—The amendment made by subsection (a) shall apply with respect to a multi-line telephone system that is manufactured, imported, offered for first sale or lease, first sold or leased, or installed

Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
And with Number 2, I believe that to be effective immediately, it’s also written fairly broadly as to who is responsible. I’d imagine there will be a ramp up before actual enforcement, but we are going through and verifying all clients and changing immediately, if need be. Here’s the whole

Re: [cisco-voip] e911

2018-03-07 Thread Bill Talley
Seems like there's two key aspects we need to be concerned with. 1) As I think Matthew is pointing out, notifications are only required if notifications are a native feature available "without improvement", i.e. add-on components. 2) We now MUST configure direct 911 access without regard to

Re: [cisco-voip] e911

2018-03-07 Thread Brian Meade
That allows you to route calls using basic ELIN support but doesn't really do any notifications like CER/InformaCast do. On Wed, Mar 7, 2018 at 3:58 PM, NateCCIE wrote: > Um, I thought it did. > > > > https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-

Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
As far as I know that feature doesn’t notify anyone internally. The part of the law I’m referring to is this: “A person engaged in the business of installing, managing, or operating multi-line telephone systems shall, in installing, managing, or operating such a system for use in the United

Re: [cisco-voip] e911

2018-03-07 Thread NateCCIE
Um, I thought it did. https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html From: cisco-voip On Behalf Of Matthew Loraditch Sent: Wednesday,

Re: [cisco-voip] e911

2018-03-07 Thread Brian Meade
CER is still good for 911 notifications. IPCelerate IPSession is another big player in the emergency notification space. On Wed, Mar 7, 2018 at 3:35 PM, Matthew Loraditch < mloradi...@heliontechnologies.com> wrote: > To piggy back on this, while Cisco doesn’t have emergency notifications >

Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
To piggy back on this, while Cisco doesn’t have emergency notifications built in, as the law mentions, and thus they are not required, does anyone know of options beyond Singlewire that they are happy with? The installs would monitor up to 1000 or so handsets but the folks that would be

[cisco-voip] e911

2018-03-07 Thread Ryan Huff
I wonder how cloud-based phone system like Cisco spark will answer this? https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.net

[cisco-voip] Automated PSTN ingress call regression testing?

2018-03-07 Thread Nick Barnett
A client has a need for an off site solution that will make test calls to their numbers and report when there are issues. I understand that this is very vague, but they are interested in hearing about any and all solutions. They have several SIP carriers and a nationwide presence, but the SIP

[cisco-voip] who's using SparkHub and Directory connector with WebEx

2018-03-07 Thread Lelio Fulgenzi
Just reaching out to see who's using WebEx with the SparkHub/CCM(?) admin console integration as well as using Directory Connector to administer webex accounts. I'm hoping for some feedback as well as some time to review both apps with a screenshare to get my head around some conceptual