Re: [cisco-voip] multiple domain support for jabber (both internal and MRA)

2018-05-20 Thread Ryan Huff
Hi Naresh! There is a lot that could be unpacked here, in terms of a reply, because this area of Cisco UC can be a bit of a big "if then, do else" decision matrix if you're not familiar with all the underlying players. From a 10,000 foot view, multi domain support will work pretty much like

Re: [cisco-voip] CUCM 11.5 RIS DB shows None

2018-05-20 Thread Ryan Huff
Bounce the RIS DB Collector (Realtime Information Database Collector Service). This usually brings it backup, then logout / login of the admin GUI. If the issue keeps happening after restarting, dig a little deeper; DNS, NTP ... all the usual suspects. Outside of a bug, this can be the result

[cisco-voip] CUCM 11.5 RIS DB shows None

2018-05-20 Thread Jason Aarons (Americas)
I've got a 3 subscriber cluster 11.5.2SU2 with about 3,500 phones. I've got a handful of about 300 phones that are working, no problem. I can call them, they can call me. However under Device > Phone I see them not showing an IP address and show None. [cid:image001.png@01D3F012.7BE418A0]