Re: [cisco-voip] CM 11.5 hunt group longest idle

2018-08-06 Thread Bill Talley
Try this from the CUCM CLI:

run sql select lg.name as LineGroup,n.dnorpattern,dhd.hlog from linegroup
as lg inner join linegroupnumplanmap as lgmap on lgmap.fklinegroup=lg.pkid
inner join numplan as n on lgmap.fknumplan = n.pkid inner join
devicenumplanmap as dmap on dmap.fknumplan = n.pkid inner join device as d
on dmap.fkdevice=d.pkid inner join devicehlogdynamic as dhd on
dhd.fkdevice=d.pkid order by lg.name

That should show you the current login status of each phone to at least
tell you which are logged in to the line group.

On Mon, Aug 6, 2018 at 10:55 AM, Scott Voll  wrote:

> Anyone getting reports in CM 11.5 of Hunt groups not working correctly?
> We have the hunt group set to longest idle but one person seems to be
> getting all the calls.
>
> How do you trouble shoot this?  it's not like UCCx reports.
>
> is there a way to see who is logged into the hunt group?  and How long?
>
> TIA
>
> Scott
>
>
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[cisco-voip] CM 11.5 hunt group longest idle

2018-08-06 Thread Scott Voll
Anyone getting reports in CM 11.5 of Hunt groups not working correctly?  We
have the hunt group set to longest idle but one person seems to be getting
all the calls.

How do you trouble shoot this?  it's not like UCCx reports.

is there a way to see who is logged into the hunt group?  and How long?

TIA

Scott
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