Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Lelio Fulgenzi 

I think it has to do with “privacy” and expectations. It’s all great when the 
recorded name and greeting is such that you (think you) know who you’re leaving 
a message for.  But if I call Joe, and Joe has forwarded his phone to Max and 
Max’s voicemail picks up and all I hear is “Leave a message”, I _think_ I’m 
leaving a message for Joe. That’s who I called.

That’s the argument I’ve heard. I’m sort of on board. ☹

Then of course, there’s the licensing argument.

If you let the final mail box answer calls, you can have 10 people (or more) 
sharing a mailbox. They didn’t’ like that. 

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
Sent: Friday, July 26, 2019 8:41 PM
To: Jason Aarons (Americas) ; Lelio Fulgenzi 
; cisco-voip (cisco-voip@puck.nether.net) 

Subject: RE: Unity Connection Mailbox

It’s funny we ALWAYS use last redirecting.

I (and my team) find first redirecting confusing as heck. Last redirecting 
ensures the VM goes to where we want it. We are most concerned with hunt groups 
and such and we use CTI route points at the end of any call flow that is 
intended for VM. In theory we may end up with more hunt lists and such as some 
items may need to be duplicated, but it’s much easier IMO to manage and 
troubleshoot.

And if individuals are CFwdAlling it’s because they aren’t available so 
shouldn’t the VM go to the person who is in the office and can handle it?






Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com
 |
e: mloradi...@heliontechnologies.com
[Helion Technologies]
[Facebook]
[Twitter]
[LinkedIn]
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 8:29 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; cisco-voip 
(cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

We implemented that CXN Service Parameter “Last Redirecting Number” and it’s 
working.

Just which something there was a per user solution in CUCM etc.



From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, July 26, 2019 1:20 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Jason Aarons 
(Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: Unity Connection Mailbox


Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To:

Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Lelio Fulgenzi 
If there was a per user option, who’s preference would take precedence? I think 
that’s the issue and why it has to be system wide.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Jason Aarons (Americas) 
Sent: Friday, July 26, 2019 8:29 PM
To: Lelio Fulgenzi ; cisco-voip (cisco-voip@puck.nether.net) 

Subject: RE: Unity Connection Mailbox

We implemented that CXN Service Parameter “Last Redirecting Number” and it’s 
working.

Just which something there was a per user solution in CUCM etc.



From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, July 26, 2019 1:20 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Jason Aarons 
(Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: Unity Connection Mailbox


Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Unity Connection Mailbox


Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie’s voicemail and not Diane’s?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?





This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer;


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Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Matthew Loraditch 
It’s funny we ALWAYS use last redirecting.

I (and my team) find first redirecting confusing as heck. Last redirecting 
ensures the VM goes to where we want it. We are most concerned with hunt groups 
and such and we use CTI route points at the end of any call flow that is 
intended for VM. In theory we may end up with more hunt lists and such as some 
items may need to be duplicated, but it’s much easier IMO to manage and 
troubleshoot.

And if individuals are CFwdAlling it’s because they aren’t available so 
shouldn’t the VM go to the person who is in the office and can handle it?






Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Jason Aarons 
(Americas)
Sent: Friday, July 26, 2019 8:29 PM
To: Lelio Fulgenzi ; cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] Unity Connection Mailbox

We implemented that CXN Service Parameter “Last Redirecting Number” and it’s 
working.

Just which something there was a per user solution in CUCM etc.



From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, July 26, 2019 1:20 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Jason Aarons 
(Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: Unity Connection Mailbox


Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Unity Connection Mailbox


Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie’s voicemail and not Diane’s?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?





This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer;


itevomcid
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Jason Aarons (Americas) 
We implemented that CXN Service Parameter “Last Redirecting Number” and it’s 
working.

Just which something there was a per user solution in CUCM etc.



From: Lelio Fulgenzi 
Sent: Friday, July 26, 2019 1:20 PM
To: Lelio Fulgenzi ; Jason Aarons (Americas) 
; cisco-voip (cisco-voip@puck.nether.net) 

Subject: RE: Unity Connection Mailbox


Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Unity Connection Mailbox


Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie’s voicemail and not Diane’s?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?





This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer;


itevomcid
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Lelio Fulgenzi 
Yes Global change. It will affect everyone. And possibly other things. It might 
be possible to create routing rules to fix things (either way).


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Evgeny Izetov 
Sent: Friday, July 26, 2019 1:34 PM
To: Lelio Fulgenzi 
Cc: Jason Aarons (Americas) ; cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: Re: [cisco-voip] Unity Connection Mailbox

That parameter would work but it's global and can break other things. You could 
maybe apply a LUA script on the SIP trunk that has the logic for that exact 
forwarding scenario...

On Fri, Jul 26, 2019 at 1:20 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Unity Connection Mailbox


Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie’s voicemail and not Diane’s?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?





This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer;
___
cisco-voip mailing list
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https://puck.nether.net/mailman/listinfo/cisco-voip
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Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Evgeny Izetov 
That parameter would work but it's global and can break other things. You
could maybe apply a LUA script on the SIP trunk that has the logic for that
exact forwarding scenario...

On Fri, Jul 26, 2019 at 1:20 PM Lelio Fulgenzi  wrote:

> Ok – I’m _*pretty*_ sure this is what helps:
>
>
>
>- Connection Admin > Advanced > Conversations
>- Use Last (Rather than First) Redirecting Number for Routing Incoming
>Call [ ]
>
>
>
> “When this check box is checked, Unity Connection uses the last
> redirecting number for routing incoming calls.”
>
>
>
> I have not (ever) had a chance to test this.
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip  *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Friday, July 26, 2019 1:10 PM
> *To:* Jason Aarons (Americas) ;
> cisco-voip (cisco-voip@puck.nether.net) 
> *Subject:* Re: [cisco-voip] Unity Connection Mailbox
>
>
>
> There used to be a system wide settings on Unity Connection where you
> could decide to either send it to the originating mailbox. Not sure if it
> was available in the admin GUI or it needed a cisco unity monkey tool to do
> it.
>
>
>
> Will spend a few minutes looking…
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip  *On Behalf Of *Jason
> Aarons (Americas)
> *Sent:* Friday, July 26, 2019 12:43 PM
> *To:* cisco-voip (cisco-voip@puck.nether.net) 
> *Subject:* [cisco-voip] Unity Connection Mailbox
>
>
>
>
>
> Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002
>
>
>
> If Jack calls Diane and Diane has call forward all to Bobbie, is there a
> way for Jack to hear Bobbie’s voicemail and not Diane’s?
>
>
>
> TAC said no.  Ask the expert at Cisco Live said no.  is the answer really
> no?
>
>
>
>
>
>
>
>
>
> This email and all contents are subject to the following disclaimer:
> "http://www.dimensiondata.com/emaildisclaimer;
> 
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Lelio Fulgenzi 
Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) ; cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Unity Connection Mailbox


Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie’s voicemail and not Diane’s?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?





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Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Lelio Fulgenzi 
There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Jason Aarons 
(Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net) 
Subject: [cisco-voip] Unity Connection Mailbox


Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie’s voicemail and not Diane’s?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?





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"http://www.dimensiondata.com/emaildisclaimer;
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Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Charles Goldsmith 
Not that I'm aware of, but there is a sloppy work around.

Go into CUC and change Diane's mailbox to a dummy number, 40019 and then
add x4001 as an alternate on Bobbie's mailbox.

Once the forward is removed, you have to manually go undo it in CUC.

I warned you, sloppy :)


On Fri, Jul 26, 2019 at 11:43 AM Jason Aarons (Americas) <
jason.aar...@dimensiondata.com> wrote:

>
>
> Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002
>
>
>
> If Jack calls Diane and Diane has call forward all to Bobbie, is there a
> way for Jack to hear Bobbie’s voicemail and not Diane’s?
>
>
>
> TAC said no.  Ask the expert at Cisco Live said no.  is the answer really
> no?
>
>
>
>
>
>
>
>
> This email and all contents are subject to the following disclaimer:
> "http://www.dimensiondata.com/emaildisclaimer;
> 
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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[cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Jason Aarons (Americas) 
   Jack on PSTN  >   Diane ext 4001  >>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie's voicemail and not Diane's?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?

This email and all contents are subject to the following disclaimer:

"http://www.dimensiondata.com/emaildisclaimer;
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Re: [cisco-voip] is directory server (for control hub) down for others?

2019-07-26 Thread Lelio Fulgenzi 
It was resolved (not really) earlier this morning only to be re-posted again 
around 12pm est.

Oh gosh.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, July 26, 2019 12:24 AM
To: Matthew Loraditch ; voyp list, 
cisco-voip (cisco-voip@puck.nether.net) 
Subject: Re: [cisco-voip] is directory server (for control hub) down for others?

They’ve put it up on the incident board.

http://status.webex.com


-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jul 25, 2019, at 9:04 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ok. Thanks.

I’ve got a migration planned this weekend. Let’s hope it doesn’t take 24 hours 
to fix.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook



From: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Sent: Thursday, July 25, 2019 8:55 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] is directory server (for control hub) down for others?

Mine is also down. I presumed it was my server but maybe not this time. I guess 
if it comes up on its own before I login and check tomorrow Ill know!

Get Outlook for iOS


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com
 |
e: mloradi...@heliontechnologies.com





From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
on behalf of Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Thursday, July 25, 2019 8:49 PM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net)
Subject: [cisco-voip] is directory server (for control hub) down for others?


I’ve got two sets of directory connector (connecting to two different control 
hub orgs) down. status.webex.com shows control hub 
login issues but they’re resolved and being monitored. I suspect it’s more than 
just that.

Would like to hear from others…

Lelio



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook



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