Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Lelio Fulgenzi]

FYI - As an aside, I’ve got a case open with TAC to see why forwarded invites 
are not showing up on room device.

In this case, Joe @ Acme-Inc sends off a webex invite to Jane, Jack, Jill @ 
Widget-Co.

Jane forwards the invite to Room007@widget-co so they can meet together in the 
room and use the room kit in that room. Roomkit is associated with room email 
address.

Room007 is setup with auto-accept of forwarded messages and to include all 
details in calendar entry.

Original scheduler receives the acceptance from the room. [ apparently, this 
part is very important. ]




Still, meeting does not appear in list on device.

I’m hoping we can get it working. All signs point to this supposed to work.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Aug 9, 2019, at 5:24 PM, Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:

OK, this looks good to share the mailbox between device and room... thanks!


Jonathan

On Fri, Aug 9, 2019 at 3:29 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
AH. Sorry – I see what you were saying now. All the room device does is monitor 
the mailbox, not checking for conflicts. It’s let’s the mailbox itself do the 
checking, accepting, etc.

Gotcha. I read what you said incorrectly.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook



From: Brian Meade mailto:bmead...@vt.edu>>
Sent: Friday, August 9, 2019 2:43 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Jonathan Charles mailto:jonv...@gmail.com>>; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

So that still makes sense though.  The room resource still has to accept the 
meeting before it is on the calendar that the endpoint is monitoring.

On Fri, Aug 9, 2019 at 2:36 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Yup – cloud registered device. Associated to a place. Place being the 
pre-existing room resource.

If you want to know the exact scenario:

I was all excited to show my boss how easy the meeting list display and one 
button to push was.

I invited the room, clicked send, then walked over and said … “WATCH THIS!”

And nothing happened.

A

He laughed. Great.

So, yeah, the list will not be updated and obtp will not be available until the 
actual room resource itself accepts the meeting.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook



From: Brian Meade mailto:bmead...@vt.edu>>
Sent: Friday, August 9, 2019 2:21 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Jonathan Charles mailto:jonv...@gmail.com>>; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Was this with cloud-registered RoomKit?  I don't think it does any checking 
itself that I'm aware of but maybe I've never tested that scenario.

On Fri, Aug 9, 2019 at 2:15 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ok – I’m gonna say that might be wrong (shudders behind corner)

In my test, if the room was already in a meeting and I sent an invite, the 
invite was not accepted automatically and the meeting did not show.

Pretty sure the room kit does some checking.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook



From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Brian Meade
Sent: Friday, August 9, 2019 2:09 PM
To: Jonathan Charles mailto:jonv...@gmail.com>>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Jonathan,

The Room Kit doesn't really care about that piece.  It just monitors the 
mailbox for any meetings and displays them on the Touch10.  It's 

Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Jonathan Charles]

OK, this looks good to share the mailbox between device and room... thanks!


Jonathan

On Fri, Aug 9, 2019 at 3:29 PM Lelio Fulgenzi  wrote:

> AH. Sorry – I see what you were saying now. All the room device does is
> monitor the mailbox, not checking for conflicts. It’s let’s the mailbox
> itself do the checking, accepting, etc.
>
>
>
> Gotcha. I read what you said incorrectly.
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Brian Meade 
> *Sent:* Friday, August 9, 2019 2:43 PM
> *To:* Lelio Fulgenzi 
> *Cc:* Jonathan Charles ; cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> So that still makes sense though.  The room resource still has to accept
> the meeting before it is on the calendar that the endpoint is monitoring.
>
>
>
> On Fri, Aug 9, 2019 at 2:36 PM Lelio Fulgenzi  wrote:
>
> Yup – cloud registered device. Associated to a place. Place being the
> pre-existing room resource.
>
>
>
> If you want to know the exact scenario:
>
>
>
> I was all excited to show my boss how easy the meeting list display and
> one button to push was.
>
>
>
> I invited the room, clicked send, then walked over and said … “WATCH THIS!”
>
>
>
> And nothing happened.
>
>
>
> A
>
>
>
> He laughed. Great.
>
>
>
> So, yeah, the list will not be updated and obtp will not be available
> until the actual room resource itself accepts the meeting.
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Brian Meade 
> *Sent:* Friday, August 9, 2019 2:21 PM
> *To:* Lelio Fulgenzi 
> *Cc:* Jonathan Charles ; cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> Was this with cloud-registered RoomKit?  I don't think it does any
> checking itself that I'm aware of but maybe I've never tested that scenario.
>
>
>
> On Fri, Aug 9, 2019 at 2:15 PM Lelio Fulgenzi  wrote:
>
> Ok – I’m gonna say that might be wrong (shudders behind corner)
>
>
>
> In my test, if the room was already in a meeting and I sent an invite, the
> invite was not accepted automatically and the meeting did not show.
>
>
>
> Pretty sure the room kit does some checking.
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip  *On Behalf Of *Brian
> Meade
> *Sent:* Friday, August 9, 2019 2:09 PM
> *To:* Jonathan Charles 
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> Jonathan,
>
>
>
> The Room Kit doesn't really care about that piece.  It just monitors the
> mailbox for any meetings and displays them on the Touch10.  It's never
> doing any sort of checking.
>
>
>
>
>
> On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles  wrote:
>
> My fear is that the room will show as occupied and deny the request
> (i.e. the physical room accepts it and the room kit sees it as now in
> use...)
>
>
>
> On Fri, Aug 9, 2019 at 12:43 PM Brian Meade  wrote:
>
> Webex doesn't respond to the invites.  All it does is monitor the Room
> Resource mailbox.  So you can just use the same and it will look for any
> meetings on the calendar.  O365/Exchange should be the side setup to
> auto-respond to the invites.
>
>
>
> On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles  wrote:
>
> Customer asked a question and I am curious what best practices are...
>
>
>
> Customer has room resources in O365 and is adding video systems to those
> rooms...
>
>
>
> Should the video units get a separate calendar room room resource, or
> should it share the same room resource email ID in Webex Control Hub?
>
>
>
> My concern is the two entities (room and room kit) responding to the
> invite and causing some conflict.
>
>
>
> If we use two different room resource mailboxes, users would invite one
> and not the other...
>
>
>
> What are the best practices here?
>
>
>
>
>
>
>
> Jonathan
>
> _

Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Lelio Fulgenzi]

AH. Sorry – I see what you were saying now. All the room device does is monitor 
the mailbox, not checking for conflicts. It’s let’s the mailbox itself do the 
checking, accepting, etc.

Gotcha. I read what you said incorrectly.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade 
Sent: Friday, August 9, 2019 2:43 PM
To: Lelio Fulgenzi 
Cc: Jonathan Charles ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

So that still makes sense though.  The room resource still has to accept the 
meeting before it is on the calendar that the endpoint is monitoring.

On Fri, Aug 9, 2019 at 2:36 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Yup – cloud registered device. Associated to a place. Place being the 
pre-existing room resource.

If you want to know the exact scenario:

I was all excited to show my boss how easy the meeting list display and one 
button to push was.

I invited the room, clicked send, then walked over and said … “WATCH THIS!”

And nothing happened.

A

He laughed. Great.

So, yeah, the list will not be updated and obtp will not be available until the 
actual room resource itself accepts the meeting.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade mailto:bmead...@vt.edu>>
Sent: Friday, August 9, 2019 2:21 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Jonathan Charles mailto:jonv...@gmail.com>>; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Was this with cloud-registered RoomKit?  I don't think it does any checking 
itself that I'm aware of but maybe I've never tested that scenario.

On Fri, Aug 9, 2019 at 2:15 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ok – I’m gonna say that might be wrong (shudders behind corner)

In my test, if the room was already in a meeting and I sent an invite, the 
invite was not accepted automatically and the meeting did not show.

Pretty sure the room kit does some checking.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Brian Meade
Sent: Friday, August 9, 2019 2:09 PM
To: Jonathan Charles mailto:jonv...@gmail.com>>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Jonathan,

The Room Kit doesn't really care about that piece.  It just monitors the 
mailbox for any meetings and displays them on the Touch10.  It's never doing 
any sort of checking.


On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:
My fear is that the room will show as occupied and deny the request (i.e. 
the physical room accepts it and the room kit sees it as now in use...)

On Fri, Aug 9, 2019 at 12:43 PM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
Webex doesn't respond to the invites.  All it does is monitor the Room Resource 
mailbox.  So you can just use the same and it will look for any meetings on the 
calendar.  O365/Exchange should be the side setup to auto-respond to the 
invites.

On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:
Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those 
rooms...

Should the video units get a separate calendar room room resource, or should it 
share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and 
causing some conflict.

If we use two different room resource mailboxes, users would invite one and not 
the other...

What are the best practices here?



Jonathan
___
cisco-voip mailing list
cisco-voip@puck.nether.net

Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Brian Meade]

So that still makes sense though.  The room resource still has to accept
the meeting before it is on the calendar that the endpoint is monitoring.

On Fri, Aug 9, 2019 at 2:36 PM Lelio Fulgenzi  wrote:

> Yup – cloud registered device. Associated to a place. Place being the
> pre-existing room resource.
>
>
>
> If you want to know the exact scenario:
>
>
>
> I was all excited to show my boss how easy the meeting list display and
> one button to push was.
>
>
>
> I invited the room, clicked send, then walked over and said … “WATCH THIS!”
>
>
>
> And nothing happened.
>
>
>
> A
>
>
>
> He laughed. Great.
>
>
>
> So, yeah, the list will not be updated and obtp will not be available
> until the actual room resource itself accepts the meeting.
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Brian Meade 
> *Sent:* Friday, August 9, 2019 2:21 PM
> *To:* Lelio Fulgenzi 
> *Cc:* Jonathan Charles ; cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> Was this with cloud-registered RoomKit?  I don't think it does any
> checking itself that I'm aware of but maybe I've never tested that scenario.
>
>
>
> On Fri, Aug 9, 2019 at 2:15 PM Lelio Fulgenzi  wrote:
>
> Ok – I’m gonna say that might be wrong (shudders behind corner)
>
>
>
> In my test, if the room was already in a meeting and I sent an invite, the
> invite was not accepted automatically and the meeting did not show.
>
>
>
> Pretty sure the room kit does some checking.
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip  *On Behalf Of *Brian
> Meade
> *Sent:* Friday, August 9, 2019 2:09 PM
> *To:* Jonathan Charles 
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> Jonathan,
>
>
>
> The Room Kit doesn't really care about that piece.  It just monitors the
> mailbox for any meetings and displays them on the Touch10.  It's never
> doing any sort of checking.
>
>
>
>
>
> On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles  wrote:
>
> My fear is that the room will show as occupied and deny the request
> (i.e. the physical room accepts it and the room kit sees it as now in
> use...)
>
>
>
> On Fri, Aug 9, 2019 at 12:43 PM Brian Meade  wrote:
>
> Webex doesn't respond to the invites.  All it does is monitor the Room
> Resource mailbox.  So you can just use the same and it will look for any
> meetings on the calendar.  O365/Exchange should be the side setup to
> auto-respond to the invites.
>
>
>
> On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles  wrote:
>
> Customer asked a question and I am curious what best practices are...
>
>
>
> Customer has room resources in O365 and is adding video systems to those
> rooms...
>
>
>
> Should the video units get a separate calendar room room resource, or
> should it share the same room resource email ID in Webex Control Hub?
>
>
>
> My concern is the two entities (room and room kit) responding to the
> invite and causing some conflict.
>
>
>
> If we use two different room resource mailboxes, users would invite one
> and not the other...
>
>
>
> What are the best practices here?
>
>
>
>
>
>
>
> Jonathan
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Lelio Fulgenzi]

Yup – cloud registered device. Associated to a place. Place being the 
pre-existing room resource.

If you want to know the exact scenario:

I was all excited to show my boss how easy the meeting list display and one 
button to push was.

I invited the room, clicked send, then walked over and said … “WATCH THIS!”

And nothing happened.

A

He laughed. Great.

So, yeah, the list will not be updated and obtp will not be available until the 
actual room resource itself accepts the meeting.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade 
Sent: Friday, August 9, 2019 2:21 PM
To: Lelio Fulgenzi 
Cc: Jonathan Charles ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Was this with cloud-registered RoomKit?  I don't think it does any checking 
itself that I'm aware of but maybe I've never tested that scenario.

On Fri, Aug 9, 2019 at 2:15 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ok – I’m gonna say that might be wrong (shudders behind corner)

In my test, if the room was already in a meeting and I sent an invite, the 
invite was not accepted automatically and the meeting did not show.

Pretty sure the room kit does some checking.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Brian Meade
Sent: Friday, August 9, 2019 2:09 PM
To: Jonathan Charles mailto:jonv...@gmail.com>>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Jonathan,

The Room Kit doesn't really care about that piece.  It just monitors the 
mailbox for any meetings and displays them on the Touch10.  It's never doing 
any sort of checking.


On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:
My fear is that the room will show as occupied and deny the request (i.e. 
the physical room accepts it and the room kit sees it as now in use...)

On Fri, Aug 9, 2019 at 12:43 PM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
Webex doesn't respond to the invites.  All it does is monitor the Room Resource 
mailbox.  So you can just use the same and it will look for any meetings on the 
calendar.  O365/Exchange should be the side setup to auto-respond to the 
invites.

On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:
Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those 
rooms...

Should the video units get a separate calendar room room resource, or should it 
share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and 
causing some conflict.

If we use two different room resource mailboxes, users would invite one and not 
the other...

What are the best practices here?



Jonathan
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Brian Meade]

Was this with cloud-registered RoomKit?  I don't think it does any checking
itself that I'm aware of but maybe I've never tested that scenario.

On Fri, Aug 9, 2019 at 2:15 PM Lelio Fulgenzi  wrote:

> Ok – I’m gonna say that might be wrong (shudders behind corner)
>
>
>
> In my test, if the room was already in a meeting and I sent an invite, the
> invite was not accepted automatically and the meeting did not show.
>
>
>
> Pretty sure the room kit does some checking.
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip  *On Behalf Of *Brian
> Meade
> *Sent:* Friday, August 9, 2019 2:09 PM
> *To:* Jonathan Charles 
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes
>
>
>
> Jonathan,
>
>
>
> The Room Kit doesn't really care about that piece.  It just monitors the
> mailbox for any meetings and displays them on the Touch10.  It's never
> doing any sort of checking.
>
>
>
>
>
> On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles  wrote:
>
> My fear is that the room will show as occupied and deny the request
> (i.e. the physical room accepts it and the room kit sees it as now in
> use...)
>
>
>
> On Fri, Aug 9, 2019 at 12:43 PM Brian Meade  wrote:
>
> Webex doesn't respond to the invites.  All it does is monitor the Room
> Resource mailbox.  So you can just use the same and it will look for any
> meetings on the calendar.  O365/Exchange should be the side setup to
> auto-respond to the invites.
>
>
>
> On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles  wrote:
>
> Customer asked a question and I am curious what best practices are...
>
>
>
> Customer has room resources in O365 and is adding video systems to those
> rooms...
>
>
>
> Should the video units get a separate calendar room room resource, or
> should it share the same room resource email ID in Webex Control Hub?
>
>
>
> My concern is the two entities (room and room kit) responding to the
> invite and causing some conflict.
>
>
>
> If we use two different room resource mailboxes, users would invite one
> and not the other...
>
>
>
> What are the best practices here?
>
>
>
>
>
>
>
> Jonathan
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Lelio Fulgenzi]

Ok – I’m gonna say that might be wrong (shudders behind corner)

In my test, if the room was already in a meeting and I sent an invite, the 
invite was not accepted automatically and the meeting did not show.

Pretty sure the room kit does some checking.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Brian Meade
Sent: Friday, August 9, 2019 2:09 PM
To: Jonathan Charles 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Jonathan,

The Room Kit doesn't really care about that piece.  It just monitors the 
mailbox for any meetings and displays them on the Touch10.  It's never doing 
any sort of checking.


On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:
My fear is that the room will show as occupied and deny the request (i.e. 
the physical room accepts it and the room kit sees it as now in use...)

On Fri, Aug 9, 2019 at 12:43 PM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
Webex doesn't respond to the invites.  All it does is monitor the Room Resource 
mailbox.  So you can just use the same and it will look for any meetings on the 
calendar.  O365/Exchange should be the side setup to auto-respond to the 
invites.

On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:
Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those 
rooms...

Should the video units get a separate calendar room room resource, or should it 
share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and 
causing some conflict.

If we use two different room resource mailboxes, users would invite one and not 
the other...

What are the best practices here?



Jonathan
___
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cisco-voip@puck.nether.net
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Lelio Fulgenzi]

In fact, the room _has_ to accept the invite in order for the room device to 
show the meeting in upcoming meetings list.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Jonathan 
Charles
Sent: Friday, August 9, 2019 1:54 PM
To: Brian Meade 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

My fear is that the room will show as occupied and deny the request (i.e. 
the physical room accepts it and the room kit sees it as now in use...)

On Fri, Aug 9, 2019 at 12:43 PM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
Webex doesn't respond to the invites.  All it does is monitor the Room Resource 
mailbox.  So you can just use the same and it will look for any meetings on the 
calendar.  O365/Exchange should be the side setup to auto-respond to the 
invites.

On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles 
mailto:jonv...@gmail.com>> wrote:
Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those 
rooms...

Should the video units get a separate calendar room room resource, or should it 
share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and 
causing some conflict.

If we use two different room resource mailboxes, users would invite one and not 
the other...

What are the best practices here?



Jonathan
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Brian Meade]

Jonathan,

The Room Kit doesn't really care about that piece.  It just monitors the
mailbox for any meetings and displays them on the Touch10.  It's never
doing any sort of checking.


On Fri, Aug 9, 2019 at 1:54 PM Jonathan Charles  wrote:

> My fear is that the room will show as occupied and deny the request
> (i.e. the physical room accepts it and the room kit sees it as now in
> use...)
>
> On Fri, Aug 9, 2019 at 12:43 PM Brian Meade  wrote:
>
>> Webex doesn't respond to the invites.  All it does is monitor the Room
>> Resource mailbox.  So you can just use the same and it will look for any
>> meetings on the calendar.  O365/Exchange should be the side setup to
>> auto-respond to the invites.
>>
>> On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles 
>> wrote:
>>
>>> Customer asked a question and I am curious what best practices are...
>>>
>>> Customer has room resources in O365 and is adding video systems to those
>>> rooms...
>>>
>>> Should the video units get a separate calendar room room resource, or
>>> should it share the same room resource email ID in Webex Control Hub?
>>>
>>> My concern is the two entities (room and room kit) responding to the
>>> invite and causing some conflict.
>>>
>>> If we use two different room resource mailboxes, users would invite one
>>> and not the other...
>>>
>>> What are the best practices here?
>>>
>>>
>>>
>>> Jonathan
>>> ___
>>> cisco-voip mailing list
>>> cisco-voip@puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Jonathan Charles]

My fear is that the room will show as occupied and deny the request
(i.e. the physical room accepts it and the room kit sees it as now in
use...)

On Fri, Aug 9, 2019 at 12:43 PM Brian Meade  wrote:

> Webex doesn't respond to the invites.  All it does is monitor the Room
> Resource mailbox.  So you can just use the same and it will look for any
> meetings on the calendar.  O365/Exchange should be the side setup to
> auto-respond to the invites.
>
> On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles  wrote:
>
>> Customer asked a question and I am curious what best practices are...
>>
>> Customer has room resources in O365 and is adding video systems to those
>> rooms...
>>
>> Should the video units get a separate calendar room room resource, or
>> should it share the same room resource email ID in Webex Control Hub?
>>
>> My concern is the two entities (room and room kit) responding to the
>> invite and causing some conflict.
>>
>> If we use two different room resource mailboxes, users would invite one
>> and not the other...
>>
>> What are the best practices here?
>>
>>
>>
>> Jonathan
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
___
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Brian Meade]

Webex doesn't respond to the invites.  All it does is monitor the Room
Resource mailbox.  So you can just use the same and it will look for any
meetings on the calendar.  O365/Exchange should be the side setup to
auto-respond to the invites.

On Fri, Aug 9, 2019 at 1:03 PM Jonathan Charles  wrote:

> Customer asked a question and I am curious what best practices are...
>
> Customer has room resources in O365 and is adding video systems to those
> rooms...
>
> Should the video units get a separate calendar room room resource, or
> should it share the same room resource email ID in Webex Control Hub?
>
> My concern is the two entities (room and room kit) responding to the
> invite and causing some conflict.
>
> If we use two different room resource mailboxes, users would invite one
> and not the other...
>
> What are the best practices here?
>
>
>
> Jonathan
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Matthew Loraditch]

We do it like Lelio.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, August 9, 2019 1:40 PM
To: Jonathan Charles ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

I have been thinking about this. My thought is this:


  *   If the room kit is at all portable, like on a cart, make them separate
  *   If the room kit is part of the room, use the same email address



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jonathan Charles
Sent: Friday, August 9, 2019 1:03 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those 
rooms...

Should the video units get a separate calendar room room resource, or should it 
share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and 
causing some conflict.

If we use two different room resource mailboxes, users would invite one and not 
the other...

What are the best practices here?



Jonathan
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Lelio Fulgenzi]

I have been thinking about this. My thought is this:


  *   If the room kit is at all portable, like on a cart, make them separate
  *   If the room kit is part of the room, use the same email address



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Jonathan 
Charles
Sent: Friday, August 9, 2019 1:03 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those 
rooms...

Should the video units get a separate calendar room room resource, or should it 
share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and 
causing some conflict.

If we use two different room resource mailboxes, users would invite one and not 
the other...

What are the best practices here?



Jonathan
___
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[cisco-voip] Webex Control Hub and Room Kit Mailboxes

[Jonathan Charles]

Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those
rooms...

Should the video units get a separate calendar room room resource, or
should it share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite
and causing some conflict.

If we use two different room resource mailboxes, users would invite one and
not the other...

What are the best practices here?



Jonathan
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