Re: [cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Dana Tong
Sorry my bad. It’s okay now. The translation rule was pushing it into another partition. The Trunk CSS didn’t have access to it. Had a brain fart moment. Sorry all. From: Ryan Huff Sent: Monday, 14 October 2019 12:25 PM To: Kent Roberts Cc: Dana Tong ; cisco-voip@puck.nether.net Subject: Re:

Re: [cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Ryan Huff
Could be that the UCCX trigger’s partition isn’t in the SIP trunk’s inbound CSS. I assume the trigger’s css can reach the partition of the CTI ports as that doesn’t seem like something that would have been changed in a scenario like this. Sent from my iPhone On Oct 13, 2019, at 22:20, Kent Rob

Re: [cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Kent Roberts
Ryan, that’s what I was thinking, but when Dana said to a station works fine, I started thinking a bit like some of the fun and weird messages that show up with codecs, etc. (basically codec mismatch and a bounce off to another number/pattern and that failed it…. Might need a few logs to see

Re: [cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Ryan Huff
*** Regional issues would NOT cause a 404 response generally. Sent from my iPhone On Oct 13, 2019, at 22:15, Ryan Huff wrote:  Sort of sounds like you may have a Class of Service (CSS/Partition) issue with the SIP trunk between CUBE and CUCM, since that is most likely the most significant co

Re: [cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Ryan Huff
Sort of sounds like you may have a Class of Service (CSS/Partition) issue with the SIP trunk between CUBE and CUCM, since that is most likely the most significant configuration change/add since moving to SIP, that could generate 404 responses. Could also be an issue with the device pool on the

Re: [cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Kent Roberts
Are you using early offer in from the gateway? How about best effort MTP option?(Sorry don’t remember exact verbage) Might need CUCM logs, to see what CUCM is doing with it. > On Oct 13, 2019, at 7:58 PM, Dana Tong wrote: > > Hi all, > > Customer recently changed from ISDN gateways (H323

Re: [cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Kent Roberts
404 not found means just that. If this is an inbound leg check the Calling search space for the sip gateway. > On Oct 13, 2019, at 7:58 PM, Dana Tong wrote: > > Hi all, > > Customer recently changed from ISDN gateways (H323 registered) to centralised > SIP and now the UCCX IVR isn’t worki

[cisco-voip] UCCX not working after change to SIP

2019-10-13 Thread Dana Tong
Hi all, Customer recently changed from ISDN gateways (H323 registered) to centralised SIP and now the UCCX IVR isn't working. The SIP trunk is set to use the 64K region and I did also try setting the CODEC to both G.711alaw and ulaw on the dial-peers on the SIP CUBE router. It's weird. The deb