Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

2019-12-01 Thread daniele visaggio
Hi, Try to check if your trunk has access to moh resources. This means your trunk needs to be placed inside a device pool whose mrgl contains at least one mrg containing at least one moh server. Sip trunk > device pool > mrgl > mrg > moh server. Additional test: call some external party

Re: [cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

2019-12-01 Thread Dana Tong
Sorry forgot to mention that Supplementary services such as call forward all, transfer, hold/retrieve, and conferencing work fine. From: Dana Tong Sent: Monday, 2 December 2019 4:37 PM To: cisco-voip@puck.nether.net Subject: Native Call Queuing on UCM 12.5 with SIP Trunks Hi all, This being

[cisco-voip] Native Call Queuing on UCM 12.5 with SIP Trunks

2019-12-01 Thread Dana Tong
Hi all, This being back on the tools is doing my head in. I think I've been away too long. So I have configured native call queuing on UCM 12.5.x Internal calls queue fine. The initial announcement plays. Period announcements work and the MOH is fine in between. External calls hear the