Re: [cisco-voip] UCCX Question...

2019-12-26 Thread Anthony Holloway
I should clarify, the example uses both a Session and ECC data to send HTML form data to the Agent. And technically you could do it with just the ECC, and the Session is just fluff. You would Place Call first, then with that new Contact generated in that Step, Set Enterprise Call Info with it,

Re: [cisco-voip] UCCX Question...

2019-12-26 Thread Anthony Holloway
Since you can only queue an inbound JTAPI contact, you would need to use the Place Call step in your HTTP triggered script to call a JTAPI trigger. This is essentially the webcallback.aef script from the script repo

[cisco-voip] UCCX Question...

2019-12-26 Thread Matthew Loraditch
Is it possible to have an HTTP Trigger go into a CSQ and on connected transfer the agent to an outside line? In my testing so far this seems to be impossible... My option appears to be to have the HTTP trigger application call into the queue via another application and pass variables I need