Is part of the call going over analog or tdm circuit (pri) or dsp resources
used?
I’ve heard of digitized (robotic) voice across the above and sometimes
physical hard phones with dsp issues mostly.
On Mon, Jul 13, 2020 at 11:49 AM Jason Aarons wrote:
> What codec is in use in capture of bad
What codec is in use in capture of bad call? Diagnostic CDRs aka Severely
Concealed Seconds (SCCR) shows what? How are users connected? Packetloss or
high delay usually causes poor audio. I don't like G729 as in packet loss
sounds worse, wish CUBE had OPUS (coming).
That and what the regional bandwidth/codec lists are set to
Perhaps some calls are using g729 or something which would sound pretty gross
on a PC headset in comparison to opus or even g711
From: cisco-voip On Behalf Of Anthony
Holloway
Sent: Monday, July 13, 2020 11:08 AM
To: Scott Voll
Who is hearing the poor audio, the jabber user? the person the jabber user
is speaking to? is this jabber to jabber only? is this over wlan or lan?
One idea for why audio sucks but audio+video doesn't is that your priority
queue is dropping packets and when video is added both audio and video
All--
we are using Jabber 12.8 with CM 12.5 in a voice only mode. we have users
reporting digitized voice call quality. has anyone else been dealing with
this?
we have had multiple users say if they add Video to the call it makes it
better. Anyone else seeing that? Any ideas why that would
