[cisco-voip] no Ringback on 7940-SCCP when calls are going over SIP

Anyone come across anything like 7940's not playing Ringback to the user when an external call is made out externally over a SIP trunk. CUCM is V10. Firmware on the 7940's is as up to date as possible. Calls proceeded normally on CUCM 8.5 normally. Only noticed this on the move to V10. Thanks

Re: [cisco-voip] no Ringback on 7940-SCCP when calls are going over SIP

...@puck.nether.net javascript:_e(%7B%7D,'cvml','cisco-voip-boun...@puck.nether.net');] *On Behalf Of *Nathan Reeves *Sent:* Wednesday, September 17, 2014 4:15 AM *To:* cisco-voip@puck.nether.net javascript:_e(%7B%7D,'cvml','cisco-voip@puck.nether.net'); *Subject:* [cisco-voip] no Ringback on 7940-SCCP

Re: [cisco-voip] 79X0 and Plus Dialing

Just been through this exact scenario. Basically the phones will show the + symbol in the calling lists and on the display on inbound calls, but if you try and dial the +E164 stored number it will drop the + and dial the remaining digits. Basically we just had to setup a TP to allow calling E164

Re: [cisco-voip] Issues with UCCX Sample Callback Script in ScriptRepository

you more time. Which application reported the TOO_LONG_IN_QUEUE alarm? I'm not sure what the reason for the other call control group would be. On Tue, Feb 17, 2015 at 12:44 AM, Nathan Reeves nathan.a.ree...@gmail.com wrote: We've taken the callback scripts from the UCCX Script Repository

[cisco-voip] Issues with UCCX Sample Callback Script in ScriptRepository

We've taken the callback scripts from the UCCX Script Repository sample pack and included it as part of a larger application. I've been seeing issues with the script failing the callback process reporting '%MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE' which appears to be a value of 5000 s. In the

[cisco-voip] SRST Manager

Interested to know if anyone out there is actively and successfully using SRST Manager to manage their SRST Routers. Specifically interested to know your experience with SIP Phones. Having spent a week with it so far, my experience hasn't been favourable. Hit alot of issues in the way it deploys

[cisco-voip] CTI Service Restarts

Doing some risk analysis on changes made in a CUCM 9 environment and I'm trying to identify those activities which would cause the restart of the CTI Manager Service. Outside of a crash/restart or a manual restart of the CTI Manager service, anyone got any examples where a restart would occur as

[cisco-voip] UCCX 10.6(1)SU1 - RTMT Issues

Anyone running 10.6(1)SU1 UCCX yet? Having issues using RTMT to access the 'View Real time Data' menu option. when the window appears to select the node you want to connect to, I get no nodes listed. This was an a fresh install of 10.6(1) upgraded to SU1. I've found but CSCun02558 but this was

Re: [cisco-voip] UCCX 10.6(1)SU1 - RTMT Issues

ick...@gmail.com> wrote: > Have you tried to run RTMT as administrator? > > Haven't tried RTMT on UCCX 10.6(1) SU1 yet. > > On Thu, Oct 22, 2015 at 12:43 AM, Nathan Reeves > <nathan.a.ree...@gmail.com> wrote: > > Anyone running 10.6(1)SU1 UCCX yet? > > > > Having

Re: [cisco-voip] UCCX 10.6(1)SU1 - RTMT Issues

icking the hosts file and going into its properties. > > > HTH > > Gurpreet > > On Wed, Oct 21, 2015 at 10:43 PM, Nathan Reeves <nathan.a.ree...@gmail.com > > wrote: > >> Anyone running 10.6(1)SU1 UCCX yet? >> >> Having issues using RTMT to access the

Re: [cisco-voip] 3rd Party backup tools

We've always had DRS backups in place given thats the officially supported path for restore. Do keep some Veeam backups in place but tend to run them infrequently when we're looking to do work on the cluster and want a quick fallback position. I would tend to power down and backup to ensure

Re: [cisco-voip] UCCX - Need help with SQL CLI command to gather some system info about the UCCX system.

10.6 would also give you alot of the information you want via the XML provisioning API. Took a quick look on a box here and you'd dump the current application list (including the script name) via ' https://x.x.x.x/adminapi/application' and triggers via ' https://x.x.x.x/adminapi/trigger'. The

Re: [cisco-voip] Trouble Getting 8831 to register

Do you have a number assigned to a line on the phone? Nathan On Monday, June 27, 2016, Thomas Theisen wrote: > > I have been working with TAC trying to get our first 8831 phone to > register with our 10.0.1.11900-2 CUCM but we have had no success. The > strange thing is

[cisco-voip] 8865 Phones and UCCX 9 Agent Endpoints

Wondering if anyone out there has deployed 8865 phones as UCCX Agent endpoints. I can see they don't get listed specifically until UCCX 11 in the compatibility matrices. Given they run common code across the 88XX fleet, the 88's first show in the matrix on CCX9.0.2SU2, is it safe to assume that

Re: [cisco-voip] Time of day routing on UCCX 10.6

I've done something similar by encapsulating the time logic in XML and then using XPath queries in UCCX to pull the info and make decisions based on the results. In our case it's an oncall shift schedule system that UCCX pulls XML from. the call flow portion of the XML looks something like: Dr

Re: [cisco-voip] Cluster setup with 2 Subs - Sub 2 did not pick up the load.

Which Servers are included in the Server Group which is selected in the Device Pool assigned to the Phones? When you mention 'TFTP Server lists', I'm assuming you mean the IP Addresses included in DHCP Option 150? This is seperate to the CUCM Servers that are pushed to the phones. But assuming

[cisco-voip] CUCM 8.5.1.14059-1 ISO for DRS Restore

Have a backup which appears to have been taken from a system running an ES of 8.5.1. While I wait for TAC to let me know if they can get me a copy, nobody happens to have ever been issued this version and have it handy so I can actually start my DRS Restore? Thanks Nathan

Re: [cisco-voip] CCX 9.0.2 Cant upload scripts

Was the error message when you were trying to save from within the CCX Editor or was it from the web page? On Wed, Feb 15, 2017 at 1:11 AM, Dan Mason wrote: > Im seeing a generic error saying I cant upload scripts. I saw a bug for > 8.x but rezipping the file or rebuilding

[cisco-voip] CUC Locales - Version Dependancies

Looking to do an upgrade of a V8.5 System to V11.5 in the near future. Taking a look at the Locales available on CCO and it appears nothing's been released for 11.5(1)SU2 yet, only 11.5(1)SU1. I see that the Upgrade docs previously noted that the locale version needed to match the release

Re: [cisco-voip] CCX 11.5 Upgrade Issues

I saw something similar with a fresh install / upgrade (from 11.0 to 11.5 - didn't have a bootable 11.5 ISO) I attempted last week. Found that the upgrade via GUI wouldn't successfully complete. It would get to the section that mentions releasing the upgrade lock but never actually does so. I

[cisco-voip] UDS Searches not sanitizing the Plus Symbol

Taking a look around at what options we have to drive additional directories for our IP phones and decided to take a quick look at using UDS as the data source, accessing it via the published API. One thing I'm finding (which I can't see any bug report on), is that number searches, where the

Re: [cisco-voip] UDS Searches not sanitizing the Plus Symbol

o be %2B. > > So, your submitted UDS request would actually look like: > > https://172.20.2.21:8443/cucm-uds/users?number=%2B6140011 > > Finally, this is not a function of UDS at all, and something you'll need > to know, now that you are explorely RESTful APIs which rely on URL >

Re: [cisco-voip] 9971 settings menu - Administrator settings option missing

As a start, check to see whether Enterprise Phone Parameters, or the Device itself has the Device Specific Option 'Settings Access' set to anything but Enabled. I know configuring that option with disabled will remove the option completely from the device menu's. Nathan On Thu, Apr 20, 2017 at

[cisco-voip] UCCX 8.5(1)SU2 Restore Woes

THrowing this out in case someone's seen anything similar. Will be lodging a TAC case in the morning. Have a UCCX HA Cluster Setup running 8.5(1)SU2. Currently trying to restore the backup into an isolated network but keep hitting an issue with the CCXCOMPONENT restore failing at 25%. Running

[cisco-voip] CTI Sample Source Code

I've been looking around for an example source code package that was released at some point by Cisco for Contact Centre Express CTI. Not been able to locate it anywhere but it would have possibly been in a zip called 'CRSCTISAMPLE.zip'. Posted a question/request on the Cisco Express CTI Space in

Re: [cisco-voip] let's encrypt for local admin gui pages

I've been using it on Lab boxes without issue. The 90 day expiry is a pain but for lab acceptable atm. In terms of generating / renewing the certs, you can use the web server validation process outlined by Ryan, but you can also use DNS record validation (which is what I've been doing). Whether

Re: [cisco-voip] Changing CUC UM Account with API?

While people are possibly playing around with the CUC Provisioning API, let me know if you ever get the import of CUCM Local users to CUC working correctly. The last rollout I did I was trying to pull in local users but the api just didn't work. Had to use LDAP imports instead. Never looked too

Re: [cisco-voip] Changing CUC UM Account with API?

uld be the url of the CUC Server (eg ' http://172.20.2.25'). This should stop you receiving the 'domain not allowed' error message' Hope this assists. Nathan On Fri, Sep 29, 2017 at 7:56 AM, Nathan Reeves <nathan.a.ree...@gmail.com> wrote: > While people are possibly playing around

Re: [cisco-voip] CUCM 10.5 and Office 365

To be honest it was the best thing to happen. After inheriting a customer setup where they were using AA's on O365, with Cube acting as the SBC, we saw endless issues with calls being answered but no audio heard. Wouldn't work for a varied length of time only to just start working again.

Re: [cisco-voip] CUCM 10.5 and Office 365

mailboxes vs Checking the box in AD for Exchange. Nathan On Wed, Sep 27, 2017 at 2:47 PM, James Andrewartha < jandrewar...@ccgs.wa.edu.au> wrote: > On 27/09/17 13:12, Nathan Reeves wrote: > > To be honest it was the best thing to happen. After inheriting a > > customer setup where

[cisco-voip] Teradici Zero Client packet loss when connected through Phones

Interested to know if anyone's seen issues when connecting Teradici Zero Clients through the switchport on Cisco Phones. In this case 8845 and 7841 phones. Customer is moving to CUCM and has an established base of Zero Clients. They're starting to see packet loss reported on their clients only

[cisco-voip] UCCX / 7841 / Jabra Pro 9400 / Jabra EHS Cable

Running a new setup here with UCCX 11.6(1) with 7841 phones using Jabra Pro 9470 Headset units with the Jabra 14201-43 EHS Cable attached. Seeing issues with the EHS process not always picking up the handset, or not seeing the phone as off hook during a consult transfer. Generally the issue

Re: [cisco-voip] moving/upgrading Expressway VMs

Licensing on the expressway VM's is tied to the BIOS UUID (uuid.bios) and the Ethernet0 MAC Address (ethernet0.address) of the VM's. The Serial number (and subsequently generated Release Keys based on the Serial number) should remain the same across upgrades. Moving the VM between ESXi Hosts

[cisco-voip] Operating Phones with Logged out EM Profiles

Running through some ideas in my lab and just trying to see whether I could operate a setup with phones by default setup with a logged out EM Profile, essentially making the phone a permanent setup, but allowing the maintenance of a single record (the EM Profile). Things seem to work ok, but I'm

Re: [cisco-voip] Firmware question

Use the OS Administration page and there’s a file management screen which will allow you to search the tftp directories (also allowing you to upload file etc). Just do a partial match filename search with the appropriate search term for the firmware file you’re searching for. Hope this assists

Re: [cisco-voip] UCCX / 7841 / Jabra Pro 9400 / Jabra EHS Cable

with the older style and all agent's are finally working fine. I'll be steering clear of the newer cable from this point forward. Hope this assists others. Nathan On Wed, Dec 20, 2017 at 12:52 PM, Nathan Reeves <nathan.a.ree...@gmail.com> wrote: > Running a new setup here with UCCX 11.6(1)

Re: [cisco-voip] Lift phone not hanging up

I've seen something similar last week with an analogue intercom system (but connecting to a VG320). Ended up applying a couple of 'tone dialtone ..' commands to the dial-peer which is associated with the peer connected to the analogue endpoint: dial-peer voice pots no tone dialtone