[cisco-voip] UCCX CET Tool

2022-05-17 Thread Andy Carse
Has anyone had any dealings with uccx CET Tool? I've got a case open for an issue and the TAC Guys are struggling with installing the CET Tool as it looks like the passwords don't match even though they have been changed. Anyone have any ideas I/We could try? Rgds Andy

[cisco-voip] On-premise UCCX with Cisco Collaboration Platform

2022-04-14 Thread Andy Carse
documentation on the Cisco Website for this Is there any issues around support from Cisco and is it an additional license cost. We have Premium licenses for the agents. TIA Rgds Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https

[cisco-voip] Old expressway

2021-05-25 Thread Andy Carse
upgraded as "it just seemed to work"until it doesn't I'll take a stab at saying even if it is rebuilt the licensing will be the next issue and then they will be forced into upgrading it. Rgds Andy ___ cisco-voip mailing list

Re: [cisco-voip] [External] Re: CUCM 12.5 issue with restore

2021-02-23 Thread Andy Carse
seem that create a new directory and copy the backup files to it and the restore wizard should work. Andy On Tue, 23 Feb 2021 at 20:58, Hunter Fuller wrote: > Surely "try again with an empty directory" defeats the purpose if the > goal is to restore a backup, no? > >

Re: [cisco-voip] CUCM 12.5 issue with restore

2021-02-23 Thread Andy Carse
didn’t notice this as much with the core apps as I did with the express > apps, like CUE. IT drove me nuts for weeks. > > > > So, yes, I too have “try a new, empty directory” on my list of things to > try (in my head which I forget all the time). > > > > > > > &

Re: [cisco-voip] CUCM 12.5 issue with restore

2021-02-23 Thread Andy Carse
it to our list of things to check in the future. Case closed On Sun, 21 Feb 2021 at 14:21, Andy Carse wrote: > So, > I configured a new location for the backups to be stored (a subdirectory > on the original) > did a few backups to it from the cluster no problems as usual. > ran the

Re: [cisco-voip] CUCM 12.5 issue with restore

2021-02-21 Thread Andy Carse
that don't take it for granted that if you can backup your cluster that you will be able to restore should you need to, you need to test it periodically. Any how I'll update with the outcome. Rgds Andy On Sat, 20 Feb 2021 at 14:19, Wes Sisk (wsisk) wrote: > Andy, sounds like a good st

Re: [cisco-voip] CUCM 12.5 issue with restore

2021-02-19 Thread Andy Carse
anything to say so. I’m going to change the file path tomorrow and see what happens with that. Andy On Fri, 19 Feb 2021 at 19:16, Wes Sisk (wsisk) wrote: > What is the exact error? What do DRS logs show? > > I see one report that after re-install dbreplication is not established

[cisco-voip] CUCM 12.5 issue with restore

2021-02-19 Thread Andy Carse
grateful Rgds Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] Integrating UCCX with CUCM

2020-12-22 Thread Andy Carse
bly going to build a blank ccx machine and see if its something in the config from the old cluster next. Rgds Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] UCCX upgrade versions

2020-05-23 Thread Andy Carse
Matthew/Anthony, Thanks for the info, I think :-) Looks like it's a lot more complicated than I thought. Time to get my thinking cap on & do some more research. Rgds Andy On Fri, 22 May 2020 at 17:30, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > If 12.0 is conside

[cisco-voip] UCCX upgrade versions

2020-05-22 Thread Andy Carse
I can see from Google searches, unless WFO comes into the mix. We have a max of 20 agents logged in at any one time. Any pointers for the path to tread would be appreciated. Rgds Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.

[cisco-voip] WFO Call Recording issue.

2018-04-16 Thread Andy Carse
Extension I have Forwarded Call info Caller Name and Dialed Number ticked On the CTI Rout Point I have Forwarded Call info Caller Name and Dialed Number ticked On the CTI Port I have Forwarded Call info Caller Name and Dialed Number ticked Any pointers welcomed. Rgds Andy

Re: [cisco-voip] CUE on SRE module

2017-01-07 Thread Andy Carse
, Andy Carse <andy.ca...@gmail.com> wrote: > Hi, > I'm trying to setup cue on an sre module for my lab, but I'm having some > issues which is a tad frustrating. > > so I have > 2911 running 152-4.M2 IOS > > SM-SRE-900-K9 > > > it had some app already ins

[cisco-voip] CUE on SRE module

2017-01-06 Thread Andy Carse
. -- Rgds Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] UCCX Workforce Optimization

2016-06-20 Thread Andy
on….. Is there a base server config that needs to be installed first. Andy andy.ca...@gmail.com > On 15 Jun 2016, at 19:00, Anthony Holloway <avholloway+cisco-v...@gmail.com> > wrote: > > Maybe you didn't see the installation guides on the WFO support page? I'll &g

[cisco-voip] Upgrading from CUCM v9 to 10 on new hardware issue.

2016-05-17 Thread Andy Carse
. Is there a different way to achieve this consolidation process? I'm using a Cisco support community doc but its for v8 ok its old but I wouldn't have thought that it would be too far out. For the upgrade I have kept the server names the same and just changed the ip addressing. TIA -- Rgds Andy

Re: [cisco-voip] CUCM Upgrade woes

2016-03-03 Thread Andy
it. Andy andy.ca...@gmail.com > On 2 Mar 2016, at 21:52, Ryan Ratliff (rratliff) <rratl...@cisco.com> wrote: > > You’ll notice the vmtools upgrade will fail if you upgrade ESXi to a version > that includes the 10240 build (https://packages.vmware.com/tools/versions > <htt

Re: [cisco-voip] CUCM Upgrade woes

2016-03-02 Thread Andy Carse
S Security back to enforcing mode only if you are absolutely sure > that you are Updating VMware Tools to a version below 10.0. For reference > look at this VMware tools version mapping doc to correlate your ESXi Host > builds to bundled vmtools versions. > > > On 3/2/2016 11:12 AM

Re: [cisco-voip] CUCM Upgrade woes

2016-03-02 Thread Andy Carse
B.A. > Senior Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 > le...@uoguelph.ca > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1 > > --

Re: [cisco-voip] CUCM Upgrade woes

2016-03-02 Thread Andy Carse
correctly > resolvable. This will prevent A Cisco DB from starting as well as GUI > authentication > > > > - do not have an absurd clock sync on the nodes (Stratum 3 or better) > > > > Thanks, > > > > Ryan > > > >> On Mar 2, 2016, at 12:13

[cisco-voip] CUCM Upgrade woes

2016-03-02 Thread Andy Carse
alone or Cores cluster" I can't even web to ccmadmin on the pub and I forgot to carry out the "Golden Rule" of taking a backup soon after the upgrade. If I try to RTM that also fails.. Is it time for a start from scratch moment? -- Rgds Andy _

Re: [cisco-voip] 503 service unavailable

2016-02-26 Thread Andy Carse
connected. Regards Andy > On 26 Feb 2016, at 16:14, Brian Meade <bmead...@vt.edu> wrote: > > So it doesn't show up in the search history on VCS at all? > > What is the 503 Service Unavailable in response to? The Invite sent to VCS > and 503 is sent by VCS? If so, what does

[cisco-voip] 503 service unavailable

2016-02-26 Thread Andy Carse
in advance Regards Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] Upgrade issue with Dial Plan

2016-01-29 Thread Andy Carse
to see if that would fix the issue, but they are on the production server not on the new hardware. One of the files is no longer available for download but its installed on the publisher. Hence the question. -- Rgds Andy ___ cisco-voip mailing list cisco-voip

[cisco-voip] UCS Disk Partition for C series

2016-01-08 Thread Andy
practice in whats required for disk spaces etc. I’m guessing that the 2 partition, 1 for ESXi and 1 for the VM machines Andy andy.ca...@gmail.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] UCS Disk Partition for C series

2016-01-08 Thread Andy
Ryan, Thanks for the info, I’ll get my reading head on :-) Andy andy.ca...@gmail.com > On 8 Jan 2016, at 14:01, Ryan Huff <ryanh...@outlook.com> wrote: > > This is also a good resource for the M3 240 > http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw

Re: [cisco-voip] Expressways / Video endpoints

2015-12-17 Thread Andy Carse
I think you will find that the end points register to callmanager with the expressways just acting as a firewall transition pipe. The tms servers are just used for scheduling conferences. Regards Andy > On 18 Dec 2015, at 02:38, Lelio Fulgenzi <le...@uoguelph.ca> wrote: > >

[cisco-voip] VCS destination outbound issue

2015-12-09 Thread Andy Carse
Dst-alias="sip:1234...@xxx.xxx.xxx.xxx:5060" If I can do it at my end how would I achieve it? TIA -- Rgds Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Wallboard config for UCCX HA

2015-07-18 Thread Andy
Ok, I’ve found the info, as we are on a pre version 10 system, there doesn’t seem to be an automagical process. Which isn’t too big a deal as we will be upgrading to 10.5 later in the year. Andy andy.ca...@gmail.com On 17 Jul 2015, at 22:25, Andy andy.ca...@gmail.com wrote: Hi, I’m

[cisco-voip] Wallboard config for UCCX HA

2015-07-17 Thread Andy
Hi, I’m trying to find out how to config the DSN (or other bits that need configuring) for an HA pair of UCCX servers, does anyone have any pointers? Currently the system is configured for 1 server and it fails to show any data when the master fails over. TIA Andy andy.ca...@gmail.com

[cisco-voip] inbound h.323 calls fail to Expressway

2015-05-27 Thread Andy
with no route to host. Do I need to have a separate Traversal Zone for h.323 and SIP to achieve this? Looking at the Basic setup for Expressway its not clear. On the e i have On the c I have Andy andy.ca...@gmail.com ___ cisco-voip mailing list

Re: [cisco-voip] Missing Call History

2015-04-29 Thread Andy
I have seen this with ITL issues before on v8.5 and 9 After an upgrade some phones got in a mess, they still worked as phones but wouldn’t take any changes, a factory reset solved the issue Andy andy.ca...@gmail.com On 29 Apr 2015, at 16:08, Lisa Notarianni lisa.notaria...@scranton.edu

Re: [cisco-voip] Rehost CUCM 9 licenses...

2015-03-05 Thread Andy
Isn’t it done via license manager? Andy andy.ca...@gmail.com On 5 Mar 2015, at 19:32, Jonathan Charles jonv...@gmail.com wrote: Where on CUCM 9 are the license files stored (File list...) so I can send them to TAC with a new request ... Jonathan

Re: [cisco-voip] 7942 wants V 9.3

2015-02-24 Thread Andy
defaults, you might want to take a note of the old version, just so you don’t have a mass upgrade if a bunch of handsets reboot. I must admit I hard code the firmware I want to use in the device config, then it doesn’t matter what the device defaults are. Andy andy.ca...@gmail.com On 24 Feb

Re: [cisco-voip] 7942 wants V 9.3

2015-02-24 Thread Andy
I must remember to read the emails before sending. is a tuft server” should read “is a TFTP Server Andy andy.ca...@gmail.com On 24 Feb 2015, at 15:30, Andy andy.ca...@gmail.com wrote: Its the firmware version, It doesn’t matter which version of CCM you are using. You need

Re: [cisco-voip] DX series endpoints registered with cucm

2015-02-06 Thread Andy
It’s looking like a bug Bug ID CSCum92449 Its not an exact match but using an mx300 G2 as the 3rd party it looks the same Andy andy.ca...@gmail.com On 4 Feb 2015, at 16:13, Andy andy.ca...@gmail.com wrote: Hi Brian, Yes the MCU is in the same Device Pool I’ll pull some new logs

Re: [cisco-voip] DX series endpoints registered with cucm

2015-02-04 Thread Andy
Hi Brian, Yes the MCU is in the same Device Pool I’ll pull some new logs and have a look through them again Andy andy.ca...@gmail.com On 4 Feb 2015, at 16:08, Brian Meade bmead...@vt.edu wrote: Might want to pull CallManager traces and see what happens when it tries to allocate

Re: [cisco-voip] Device pack installation methodology question

2015-01-06 Thread Andy
to. It makes migrations easier to manage and gives you better control day to day, without having to remember that you might need to change the Pub config back to a previous version if you don’t want it globally role out. Andy andy.ca...@gmail.com On 3 Jan 2015, at 20:31, Ryan Huff ryanh...@outlook.com

[cisco-voip] Broadcast Hunt Group query

2014-11-06 Thread Andy
somewhere that you can only use a handfull of devices in a broadcast hunt group, so I’m looking for some divine inspiration should anyone have any to spare. obviously if it can’t be easily achieved then I do have the option to say no. Andy andy.ca...@gmail.com

Re: [cisco-voip] Broadcast Hunt Group query

2014-11-06 Thread Andy
Just to put another nail in the coffin would be we have 5 sites :) I guess it will have to be the tried and tested email scatter gun. Andy andy.ca...@gmail.com On 6 Nov 2014, at 14:00, Justin Steinberg jsteinb...@gmail.com wrote: you will probably crash the system if you put 4,000 phones

Re: [cisco-voip] CUCM LDAP Authentication to multiple AD Forests

2014-06-17 Thread Andy
with Callmanger and the wide use of Extension Mobility for these users. Regards Andy On 17/06/2014 18:45, Brian Meade wrote: Better link- https://supportforums.cisco.com/document/63136/how-configure-unified-communication-manager-directory-integration-multi-forest

Re: [cisco-voip] Phone directory search match

2014-05-28 Thread Andy
George, From a google search https://supportforums.cisco.com/discussion/10979171/corporate-directory-wildcard-search haven't had chance to test it though. Regards Andy On 28/05/2014 13:53, george.hend...@l-3com.com wrote: Guys, Any ideas about this? Would appreciate input/ideas of why

Re: [cisco-voip] Phone directory search match

2014-05-28 Thread Andy
or enterprise parameters that would help either. Regards Andy On 28/05/2014 15:39, Jason Aarons (AM) wrote: This suggests using a the Corporate Directory SDK which I’ve done in the past running on IIS/2008R2. His question is about where is the change from 8.5 to 9.1 documented and can you put

Re: [cisco-voip] [QUARANTINE] Re: Hookflash Transfer on 6901

2014-05-02 Thread Andy
My mistake Regards Andy On 01/05/2014 21:29, Adam Blomfield wrote: The 6901 is not EOS... the rest of the 6900 series (i.e. 6911, 6921, 694x, and 6961) had a replacement in the 7800 line. There is no 6801 and the 6901 is still a current model with no end of life announced. On Thu, May 1

Re: [cisco-voip] [QUARANTINE] Re: Hookflash Transfer on 6901

2014-05-01 Thread Andy
its end of life Regards Andy On 01/05/2014 15:49, Matthew Loraditch wrote: Yes I read the directions, it's the timing of the hookflash press that is messing us up, quickly isn't exactly a number of seconds. All I know is there a reason I never sell this model! :) Matthew G. Loraditch

[cisco-voip] CME with 78XX handsets

2014-03-19 Thread Andy
username user1 password cisco codec g711ulaw ! I feel a TAC Case in the offing! -- Regards Andy ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] WebEx Meetings Server 2.0 OVA

2014-02-26 Thread Andy
Erik, Its like a .iso file so you would need to mount it with an application such as ImgBurn or just extract it using winrar or 7-zip. It might be quite big as the 1.5.1.6 was 10Gb in size Regards Andy On 25/02/2014 18:12, Eric Pedersen wrote: Signature I ordered WebEx Meeting Server 2.0

Re: [cisco-voip] what happened to UCCx documentation... it's like it disappeared?

2014-02-14 Thread Andy
Lelio, There is some info in the Admin Guide http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf Chapter 15 Page 413 Regards Andy On 14/02/2014 18:35, Lelio Fulgenzi wrote: Just wondering what has happened