Re: [cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi
So basically, you can’t “log in” via extension mobility, but the logged out 
profile is the one you end up using when you sign in?

Interesting.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 18, 2019, at 6:20 PM, Scott Voll 
mailto:svoll.v...@gmail.com>> wrote:

OK, my counter part had an open ticket with TAC on using Jabber in an extension 
mobility environment, and gave us this work around.  Seems to be working for us:
* Response *
As we discussed, for Jabber side possibly the requirement is that the phone 
device is not assigned with an extension, which makes the issue with the UCC.

As tested in lab, I was able to assign an extension mobility profile the same 
way we can for a deskphone. Here below are the steps I took. Please let me know 
if you have any questions!

1. Created a new EM profile:
CUCM >> Device >> Device Settings >> Device Profile >> Add New 
>> Device Profile Type: Cisco Unified Client Services Framework >> I used all 
default settings with the exception of the Login User ID – my test user ID 
“kivanov5”

2. Created a new CSF using default settings. Did not assign a line. I only 
assigned the test user for it as owner and selected the EM profile:
[cid:]

[cid:]

[cid:]

3. In the End User page I just selected the EM Profile

[cid:]

Using these settings above I was able to sign in Jabber with my test user and 
the softphone was just working. From End User perspective, I don’t think there 
would be a noticeable difference. When dialing another test user the caller ID 
was showing the extension of the Extension Mobility profile.

Try it and let me know if that may be working for you!
Kind regards,

On Fri, Oct 18, 2019 at 3:09 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
We’ve been using multi-line on Jabber for a bit. Actually, multi-shared-line 
(as a secondary dn). Works great as far as I can tell. Still no experience with 
UCCx though.

I suspect, agent DN as primary, personal as secondary, vm configured for 
personal mailbox, would work great.

Of course, we’re using shred agent logins. Not sure how well that will work.

Lelio

P. S. One thing with shared multi line on Jabber... if someone puts a call on 
hold on the shared line, it appears on Jabber. On everyone’s Jabber. As far as 
I can tell. Need to do more investigation.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 18, 2019, at 5:56 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:

Is anyone doing multi line on Jabber yet?

I’ve always thought dedicated UCCX line is best?
Just have one on phone, different one on Jabber
Login to wherever you want to answer calls
It’s unlikely to be desk and softphone at same time (and if it is then use CTI 
instead)

Dedicated line then gets rid of all the other UCCX line restrictions, and it 
doesn’t matter what this DN number is.

Give them a personal DN if required.
If it’s just a dedicated contact centre they may not even need a personal DN

Get Outlook for iOS<https://aka.ms/o0ukef>

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
on behalf of Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Sent: Saturday, October 19, 2019 6:49:42 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Johnson, Tim 
mailto:johns...@cmich.edu>>; voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] UCCx and Jabber - compatible or not?

Correct. CSF/TAB/TCT is to use Jabber as a softphone not deskphone control.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: 
www.heliontechnologies.com<https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Ctim.smith%40enject.com.au%7C36164efad6d943b6ccb208d754045e4a%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637070250054076356=Z9FpQyNSJyY1mX6s9OfRMru87dbcNy7N%2B7%2FxituiIHM%3D=0>
|  e: 
mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion 
Tech

Re: [cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi
We’ve been using multi-line on Jabber for a bit. Actually, multi-shared-line 
(as a secondary dn). Works great as far as I can tell. Still no experience with 
UCCx though.

I suspect, agent DN as primary, personal as secondary, vm configured for 
personal mailbox, would work great.

Of course, we’re using shred agent logins. Not sure how well that will work.

Lelio

P. S. One thing with shared multi line on Jabber... if someone puts a call on 
hold on the shared line, it appears on Jabber. On everyone’s Jabber. As far as 
I can tell. Need to do more investigation.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 18, 2019, at 5:56 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:

Is anyone doing multi line on Jabber yet?

I’ve always thought dedicated UCCX line is best?
Just have one on phone, different one on Jabber
Login to wherever you want to answer calls
It’s unlikely to be desk and softphone at same time (and if it is then use CTI 
instead)

Dedicated line then gets rid of all the other UCCX line restrictions, and it 
doesn’t matter what this DN number is.

Give them a personal DN if required.
If it’s just a dedicated contact centre they may not even need a personal DN

Get Outlook for iOS<https://aka.ms/o0ukef>

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
on behalf of Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Sent: Saturday, October 19, 2019 6:49:42 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Johnson, Tim 
mailto:johns...@cmich.edu>>; voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] UCCx and Jabber - compatible or not?

Correct. CSF/TAB/TCT is to use Jabber as a softphone not deskphone control.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: 
www.heliontechnologies.com<https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Ctim.smith%40enject.com.au%7C36164efad6d943b6ccb208d754045e4a%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637070250054076356=Z9FpQyNSJyY1mX6s9OfRMru87dbcNy7N%2B7%2FxituiIHM%3D=0>
|  e: 
mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion 
Technologies]<https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Ctim.smith%40enject.com.au%7C36164efad6d943b6ccb208d754045e4a%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637070250054076356=Z9FpQyNSJyY1mX6s9OfRMru87dbcNy7N%2B7%2FxituiIHM%3D=0>
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From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, October 18, 2019 3:36 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>; 
Johnson, Tim mailto:johns...@cmich.edu>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

Ok, now you’re really freaking me out.

You don’t need a CSF device to log in with Jabber?


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7Ctim.smith%40enject.com.au%7C36164efad6d943b6ccb208d754045e4a%7Ce676c09ff1b242488a361f228b8620f8%7C0%7C0%7C637070250054106341=PhcXFnBrp298T0iw9JGAG

Re: [cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi
Ok, now you’re really freaking me out.

You don’t need a CSF device to log in with Jabber?


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
Sent: Friday, October 18, 2019 3:32 PM
To: Johnson, Tim ; Lelio Fulgenzi ; voyp 
list, cisco-voip (cisco-voip@puck.nether.net) 
Subject: RE: UCCx and Jabber - compatible or not?

Yeah just don’t create one if you don’t like having them blank. You don’t need 
a CSF for deskphone control.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: Johnson, Tim mailto:johns...@cmich.edu>>
Sent: Friday, October 18, 2019 3:30 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Matthew 
Loraditch 
mailto:mloradi...@heliontechnologies.com>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

Yeah, just don’t have a CSF device assigned to that user. Or, if you do have a 
CSF device for that user, make sure their IPCC extension is not assigned to it.


From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, October 18, 2019 3:30 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] UCCx and Jabber - compatible or not?

Interesting. Devices without DNs just freak me out!

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7Cjohns10t%40cmich.edu%7Cd3e8f45235534840a33b08d754018c39%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070237946738905=%2Bf6iMhaBq6Y4gQDKqIqJ40n%2FygaCScpxwNMdHgWN52E%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Sent: Friday, October 18, 2019 3:28 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

Correct. If you have agents who want to  use Jabber and have a hardphone DO NOT 
put their agent DN on any other device. If you search the DN in CUCM you need 
to see that DN associated to only a single device




Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: 
www.heliontechnologies.com<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Cjohns10t%40cmich.edu%7Cd3e8f45235534840a33b08d754018c39%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070237946738905=hBMWnYkDJen08sR5XCDSOHoUho9EjgnQPEeSBBt5LeE%3D=0>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion 
Technologies]<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Cjohns10t%40cmich.edu%7Cd3e8f45235534840a33b08d754018c39%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070237946748896=yFsxx7OVW18TRDrq7qcNMj5BclqfMUvhn%2B4hOtP5wLY%3D=0>
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Re: [cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi
Interesting. Devices without DNs just freak me out!

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
Sent: Friday, October 18, 2019 3:28 PM
To: Lelio Fulgenzi ; voyp list, cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: RE: UCCx and Jabber - compatible or not?

Correct. If you have agents who want to  use Jabber and have a hardphone DO NOT 
put their agent DN on any other device. If you search the DN in CUCM you need 
to see that DN associated to only a single device




Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, October 18, 2019 3:26 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

Yes jabber in deskphone control mode is ok. Jabber is not operating as a 
softphone in that mode and breaks no UCCX “rules”

In this case, do I have to make sure not to program a DN on Jabber?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Sent: Friday, October 18, 2019 3:24 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

LOL

Yes Historically you were good with the hardphone and CIPC b/c you can use ext. 
mobility on both to get you extension and from a UCCX perspective said 
extension was only on one device in CUCM.

Yes jabber in deskphone control mode is ok. Jabber is not operating as a 
softphone in that mode and breaks no UCCX “rules”




Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, October 18, 2019 3:17 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

Oh yeah – I remember that session. It was great. But not as good as the session 
where I raised my hand and asked when they were gonna get rid of that final 
cable from the room kit to the touch 10. 

But, I digress.

So, historically, are you saying then, that one could have a hardphone with an 
agent extension and use CIPC with extension mobility and activate that same 
agent extension on CIPC and things would work and it was supported?

From your last statement, “Jabber CTI control is kosher and has no bearing on 
this issue.” , are you implying I could install Jabber and modify the call 
settings to use the hard phone and it _would_ work?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Sent: Friday, October 18, 2019 3:07 PM
T

Re: [cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi
Yes jabber in deskphone control mode is ok. Jabber is not operating as a 
softphone in that mode and breaks no UCCX “rules”

In this case, do I have to make sure not to program a DN on Jabber?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
Sent: Friday, October 18, 2019 3:24 PM
To: Lelio Fulgenzi ; voyp list, cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: RE: UCCx and Jabber - compatible or not?

LOL

Yes Historically you were good with the hardphone and CIPC b/c you can use ext. 
mobility on both to get you extension and from a UCCX perspective said 
extension was only on one device in CUCM.

Yes jabber in deskphone control mode is ok. Jabber is not operating as a 
softphone in that mode and breaks no UCCX “rules”




Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, October 18, 2019 3:17 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

Oh yeah – I remember that session. It was great. But not as good as the session 
where I raised my hand and asked when they were gonna get rid of that final 
cable from the room kit to the touch 10. 

But, I digress.

So, historically, are you saying then, that one could have a hardphone with an 
agent extension and use CIPC with extension mobility and activate that same 
agent extension on CIPC and things would work and it was supported?

From your last statement, “Jabber CTI control is kosher and has no bearing on 
this issue.” , are you implying I could install Jabber and modify the call 
settings to use the hard phone and it _would_ work?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Sent: Friday, October 18, 2019 3:07 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: UCCx and Jabber - compatible or not?

The problem is workers who have a deskphone and also need to use a softphone 
occasionally or vice-versa.

An agent extension can only be programmed on one device in all of CUCM.

Previously the above situation could be handled by CIPC as extension mobility 
is supported.

Jabber does not and will not support extension mobility as a softphone.

UCCX says that supporting an agent extension on multiple devices is extremely 
difficult to fix

I can’t remember if you were in those sessions at Cisco Live with me or not but 
it was a fun little it’s not my problem scenario from the two BUs in some of 
the sessions asking how they were going to fix this.

Jabber CTI control is kosher and has no bearing on this issue.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, October 18, 2019 2:55 PM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] UCCx and Jabber - compatible or not?


I’ve heard all the rumblings with UCCx and Jabber. But I’m hoping someone can 
explain to me what exactly 

Re: [cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi
Ah – that really helps. Thanks for that.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Johnson, Tim 
Sent: Friday, October 18, 2019 3:12 PM
To: Matthew Loraditch ; Lelio Fulgenzi 
; voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: RE: UCCx and Jabber - compatible or not?

Right, so you can have Jabber configured for an agent, but that’s the only 
thing they’ll be able to use otherwise you’re in an unsupported configuration.

[cid:image007.png@01D585C7.AFE479F0]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Friday, October 18, 2019 3:07 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] UCCx and Jabber - compatible or not?

The problem is workers who have a deskphone and also need to use a softphone 
occasionally or vice-versa.

An agent extension can only be programmed on one device in all of CUCM.

Previously the above situation could be handled by CIPC as extension mobility 
is supported.

Jabber does not and will not support extension mobility as a softphone.

UCCX says that supporting an agent extension on multiple devices is extremely 
difficult to fix

I can’t remember if you were in those sessions at Cisco Live with me or not but 
it was a fun little it’s not my problem scenario from the two BUs in some of 
the sessions asking how they were going to fix this.

Jabber CTI control is kosher and has no bearing on this issue.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: 
www.heliontechnologies.com<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Cjohns10t%40cmich.edu%7C160b6266eaac4aaefaac08d753fe7536%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070224669639652=1gSk5GtJmhZZJOJ7svbbqzvwsTLjCdBCuZE7X7Voouw%3D=0>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion 
Technologies]<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Cjohns10t%40cmich.edu%7C160b6266eaac4aaefaac08d753fe7536%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070224669649644=oTN42%2BUWKIoiwwXwZSfU69c2x47AkZy3OpJekQz5MeU%3D=0>
[Facebook]<https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffacebook.com%2Fheliontech=02%7C01%7Cjohns10t%40cmich.edu%7C160b6266eaac4aaefaac08d753fe7536%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070224669649644=FGmPVSgPtx8ZMJ6MYrYmyYak72debrStPIdW2bvaC2s%3D=0>
[Twitter]<https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fheliontech=02%7C01%7Cjohns10t%40cmich.edu%7C160b6266eaac4aaefaac08d753fe7536%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070224669659640=BE19Zo1NcMXTq8mJVrrKlzjRA%2FGoTd1rvYhO9Ioahhw%3D=0>
[LinkedIn]<https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhelion-technologies=02%7C01%7Cjohns10t%40cmich.edu%7C160b6266eaac4aaefaac08d753fe7536%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637070224669659640=vY35OXHmw3HjU3WIp2oqPXO30yTgc6fBv1mtrKg%2FXuU%3D=0>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, October 18, 2019 2:55 PM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] UCCx and Jabber - compatible or not?


I’ve heard all the rumblings with UCCx and Jabber. But I’m hoping someone can 
explain to me what exactly the problem is. From what I understand, there is not 
an actual incompatibility with UCCx and Jabber, just with some deployment 
methods and some restrictions UCCx places on things.

So, in simplest terms, if you have a desktop agent, with Jabber (4Win) running 
and only one (agent) extension and no other device has that extension, things 
work.

I believe it’s when you try to do anything else other than this simple 
deployment that things go awry. Say, have both Jabber and a hard phone and log 
into your queue using a phone agent on the hard phone but want to use Jabber to 
answer. Or you want Jabber to control your hard phone. Etc.

Can I get some ideas as to whether this is true and where people have seen 
trouble? And what is actually supported?

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition

Re: [cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi
Oh yeah – I remember that session. It was great. But not as good as the session 
where I raised my hand and asked when they were gonna get rid of that final 
cable from the room kit to the touch 10. 

But, I digress.

So, historically, are you saying then, that one could have a hardphone with an 
agent extension and use CIPC with extension mobility and activate that same 
agent extension on CIPC and things would work and it was supported?

From your last statement, “Jabber CTI control is kosher and has no bearing on 
this issue.” , are you implying I could install Jabber and modify the call 
settings to use the hard phone and it _would_ work?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Matthew Loraditch 
Sent: Friday, October 18, 2019 3:07 PM
To: Lelio Fulgenzi ; voyp list, cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: RE: UCCx and Jabber - compatible or not?

The problem is workers who have a deskphone and also need to use a softphone 
occasionally or vice-versa.

An agent extension can only be programmed on one device in all of CUCM.

Previously the above situation could be handled by CIPC as extension mobility 
is supported.

Jabber does not and will not support extension mobility as a softphone.

UCCX says that supporting an agent extension on multiple devices is extremely 
difficult to fix

I can’t remember if you were in those sessions at Cisco Live with me or not but 
it was a fun little it’s not my problem scenario from the two BUs in some of 
the sessions asking how they were going to fix this.

Jabber CTI control is kosher and has no bearing on this issue.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, October 18, 2019 2:55 PM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] UCCx and Jabber - compatible or not?


I’ve heard all the rumblings with UCCx and Jabber. But I’m hoping someone can 
explain to me what exactly the problem is. From what I understand, there is not 
an actual incompatibility with UCCx and Jabber, just with some deployment 
methods and some restrictions UCCx places on things.

So, in simplest terms, if you have a desktop agent, with Jabber (4Win) running 
and only one (agent) extension and no other device has that extension, things 
work.

I believe it’s when you try to do anything else other than this simple 
deployment that things go awry. Say, have both Jabber and a hard phone and log 
into your queue using a phone agent on the hard phone but want to use Jabber to 
answer. Or you want Jabber to control your hard phone. Etc.

Can I get some ideas as to whether this is true and where people have seen 
trouble? And what is actually supported?

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


[cisco-voip] UCCx and Jabber - compatible or not?

2019-10-18 Thread Lelio Fulgenzi

I've heard all the rumblings with UCCx and Jabber. But I'm hoping someone can 
explain to me what exactly the problem is. From what I understand, there is not 
an actual incompatibility with UCCx and Jabber, just with some deployment 
methods and some restrictions UCCx places on things.

So, in simplest terms, if you have a desktop agent, with Jabber (4Win) running 
and only one (agent) extension and no other device has that extension, things 
work.

I believe it's when you try to do anything else other than this simple 
deployment that things go awry. Say, have both Jabber and a hard phone and log 
into your queue using a phone agent on the hard phone but want to use Jabber to 
answer. Or you want Jabber to control your hard phone. Etc.

Can I get some ideas as to whether this is true and where people have seen 
trouble? And what is actually supported?

Lelio
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

<>___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

2019-10-17 Thread Lelio Fulgenzi
Sweet. Thanks again.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook



-Original Message-
From: Hunter Fuller  
Sent: Thursday, October 17, 2019 12:10 PM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

Yes, in my case because it's debian, I would use 'wsl sudo apt install ...' to 
install stuff.

Actually this is probably the easiest way to run Python on Windows now, in my 
opinion, especially if the rest of your environment is Linux (like mine). The 
scripts Just Work(tm).

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Thu, Oct 17, 2019 at 11:05 AM Lelio Fulgenzi  wrote:
>
> Interesting. How are the packages updated? Via wsl or whatever package 
> updater tool exists on the linux host?
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph Room 037 
> Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> -Original Message-
> From: Hunter Fuller 
> Sent: Thursday, October 17, 2019 11:45 AM
> To: Lelio Fulgenzi 
> Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 
> 
> Subject: Re: [cisco-voip] tools to parse CDR quickly on Windows 
> (windows grep?)
>
> You basically just get a Linux system (mine is Debian) that you can install 
> whatever you want into. Then from Windows, you would run 'wsl ' and 
> it runs it inside the Linux environment.
>
> Example:
> PS C:\Users\hf0002> wsl grep --version grep (GNU grep) 2.27
>
> --
> Hunter Fuller
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville Network Engineering
>
> On Thu, Oct 17, 2019 at 10:40 AM Lelio Fulgenzi  wrote:
> >
> > Oh... that might work. Will have to see how big of a footprint it leaves 
> > and if my scripts work without editing.
> >
> > Does it install things like ksh, sed, awk, etc?
> >
> > ---
> > Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications 
> > Services | University of Guelph Room 037 Animal Science & Nutrition 
> > Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> > 519-824-4120 Ext. 56354 | le...@uoguelph.ca
> >
> > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
> >
> >
> >
> > -Original Message-
> > From: Hunter Fuller 
> > Sent: Thursday, October 17, 2019 11:33 AM
> > To: Lelio Fulgenzi 
> > Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 
> > 
> > Subject: Re: [cisco-voip] tools to parse CDR quickly on Windows 
> > (windows grep?)
> >
> > If you're just trying to run your script on Windows, try the Windows 
> > Subsystem for Linux. You could even make it output a spreadsheet or 
> > something with some Python-fu. WSL is very low-touch in my experience, not 
> > a bear to support or anything.
> >
> > --
> > Hunter Fuller
> > Router Jockey
> > VBH Annex B-5
> > +1 256 824 5331
> >
> > Office of Information Technology
> > The University of Alabama in Huntsville Network Engineering
> >
> > On Thu, Oct 17, 2019 at 8:55 AM Lelio Fulgenzi  wrote:
> > >
> > >
> > > What tools have others used to parse CDRs for reports for 
> > > users/departments?
> > >
> > > I've written a script, but would like to be able to Windows-a-fy this so 
> > > others can do this easily.
> > >
> > > Is there a good windows grep out there or something else?
> > >
> > > Lelio
> > >
> > > ---
> > > Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications 
> > > Services | University of Guelph Room 037 Animal Science & 
> > > Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> > > 519-824-4120 Ext. 56354 |
> > > le...@uoguelph.ca<mailto:le...@uoguelph.ca>
> > >
> > > www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on 
> > > Instagram, Twitter and Facebook
> > >
> > > [University of Guelph Cornerstone with Improve Life tagline]
> > >
> > > ___
> > > cisco-voip mailing list
> > > cisco-voip@puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

2019-10-17 Thread Lelio Fulgenzi
Interesting. How are the packages updated? Via wsl or whatever package updater 
tool exists on the linux host?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook



-Original Message-
From: Hunter Fuller  
Sent: Thursday, October 17, 2019 11:45 AM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

You basically just get a Linux system (mine is Debian) that you can install 
whatever you want into. Then from Windows, you would run 'wsl ' and it 
runs it inside the Linux environment.

Example:
PS C:\Users\hf0002> wsl grep --version
grep (GNU grep) 2.27

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Thu, Oct 17, 2019 at 10:40 AM Lelio Fulgenzi  wrote:
>
> Oh... that might work. Will have to see how big of a footprint it leaves and 
> if my scripts work without editing.
>
> Does it install things like ksh, sed, awk, etc?
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph Room 037 
> Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> -Original Message-
> From: Hunter Fuller 
> Sent: Thursday, October 17, 2019 11:33 AM
> To: Lelio Fulgenzi 
> Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 
> 
> Subject: Re: [cisco-voip] tools to parse CDR quickly on Windows 
> (windows grep?)
>
> If you're just trying to run your script on Windows, try the Windows 
> Subsystem for Linux. You could even make it output a spreadsheet or something 
> with some Python-fu. WSL is very low-touch in my experience, not a bear to 
> support or anything.
>
> --
> Hunter Fuller
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville Network Engineering
>
> On Thu, Oct 17, 2019 at 8:55 AM Lelio Fulgenzi  wrote:
> >
> >
> > What tools have others used to parse CDRs for reports for users/departments?
> >
> > I've written a script, but would like to be able to Windows-a-fy this so 
> > others can do this easily.
> >
> > Is there a good windows grep out there or something else?
> >
> > Lelio
> >
> > ---
> > Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications 
> > Services | University of Guelph Room 037 Animal Science & Nutrition 
> > Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> > 519-824-4120 Ext. 56354 | 
> > le...@uoguelph.ca<mailto:le...@uoguelph.ca>
> >
> > www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on 
> > Instagram, Twitter and Facebook
> >
> > [University of Guelph Cornerstone with Improve Life tagline]
> >
> > ___
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net
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Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

2019-10-17 Thread Lelio Fulgenzi
Oh... that might work. Will have to see how big of a footprint it leaves and if 
my scripts work without editing.

Does it install things like ksh, sed, awk, etc?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook



-Original Message-
From: Hunter Fuller  
Sent: Thursday, October 17, 2019 11:33 AM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

If you're just trying to run your script on Windows, try the Windows Subsystem 
for Linux. You could even make it output a spreadsheet or something with some 
Python-fu. WSL is very low-touch in my experience, not a bear to support or 
anything.

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Thu, Oct 17, 2019 at 8:55 AM Lelio Fulgenzi  wrote:
>
>
> What tools have others used to parse CDRs for reports for users/departments?
>
> I've written a script, but would like to be able to Windows-a-fy this so 
> others can do this easily.
>
> Is there a good windows grep out there or something else?
>
> Lelio
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph Room 037 
> Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>
>
> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on 
> Instagram, Twitter and Facebook
>
> [University of Guelph Cornerstone with Improve Life tagline]
>
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Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

2019-10-17 Thread Lelio Fulgenzi
Yeah, I want to be able to input a few extensions with say two or three years’ 
worth of CDR data that has been exported to CSV files (simplified columns, just 
a few) and get output. I’d rather not give them raw data, so I’d probably 
import that into an excel.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Thursday, October 17, 2019 11:31 AM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

The what now?

You want a GUI based app for end users to be able to view CDR reports?  So 
like, CAR? ... But better?

On Thu, Oct 17, 2019 at 8:55 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

What tools have others used to parse CDRs for reports for users/departments?

I've written a script, but would like to be able to Windows-a-fy this so others 
can do this easily.

Is there a good windows grep out there or something else?

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca><mailto:le...@uoguelph.ca<mailto:le...@uoguelph.ca>>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><http://www.uoguelph.ca/ccs> | 
@UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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[cisco-voip] tools to parse CDR quickly on Windows (windows grep?)

2019-10-17 Thread Lelio Fulgenzi

What tools have others used to parse CDRs for reports for users/departments?

I've written a script, but would like to be able to Windows-a-fy this so others 
can do this easily.

Is there a good windows grep out there or something else?

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Super Duper Improved Jabber on it's way to you...

2019-10-11 Thread Lelio Fulgenzi
Thanks Brian.

I’m pretty sure that Jabber trying to launch webex meetings was there before 
12.7 – I experienced it a few times. Not sure about that config parameter 
though – will have to investigate. Last time I checked it was a _bit_ too 
draconian.

Also, reverting the “old” style, isn’t really the old style. It just separates 
out the “chat/video” window. I say this, because all the other changes still 
exist. Like the line number selection has moved all the way to the bottom! Yuck.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade 
Sent: Friday, October 11, 2019 10:22 AM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] Super Duper Improved Jabber on it's way to you...

Heads up, major issue is having Jabber 12.7 and Webex Meetings app installed.

By default, Jabber 12.7 tries to launch Webex meetings in Jabber as a SIP 
client which obviously isn't the full Webex experience.

Users can change if they join with Webex Meetings app or Jabber app in dropdown 
on meeting reminder or in the dropdown at the bottom of the Meetings tab.

You can change this in the jabber-config.xml under Options section with a 
parameter called ConfMediaType- 
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_7/cjab_b_parameter-reference-guide-jabber-127/cjab_b_parameter-reference-guide-jabber-127_chapter_0100.html#CJAB_RF_C2BEDA3A_00

You can also change the default layout back to the old style via the UXModel 
parameter- 
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_7/cjab_b_parameter-reference-guide-jabber-127/cjab_b_parameter-reference-guide-jabber-127_chapter_011.html#reference_B422E797A575DD26F869FE1DAFD0CB96





On Fri, Oct 11, 2019 at 9:36 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Are you excited? Cisco sure is For Jabber 12.7 !

At my Cisco Live recap, I talked about how Jabber would be seeing a major 
cosmetic overhaul to match it's other collaboration clients *cough* Webex Teams 
*cough* was Spark *cough*. It was released mid-September, and aside from the 
visual changes, I haven't heard anything bad about it. There will be a dot one 
version released in the next month or so, which we will likely use as the roll 
out version, so we want to get some experience with 12.7 as soon as possible.

I'll be testing on my machine today and if there's nothing glaring, I'll be 
pushing it out to the rest of the team as well.

Let me know if you have any issues.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca><mailto:le...@uoguelph.ca<mailto:le...@uoguelph.ca>>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><http://www.uoguelph.ca/ccs> | 
@UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Super Duper Improved Jabber on it's way to you...

2019-10-11 Thread Lelio Fulgenzi
Sorry guys, this was meant for my team. Ops.

Please do not call me with Jabber 12.7 issues! hahahahhah

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Lelio Fulgenzi
Sent: Friday, October 11, 2019 9:36 AM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Super Duper Improved Jabber on it's way to you...


Are you excited? Cisco sure is For Jabber 12.7 !

At my Cisco Live recap, I talked about how Jabber would be seeing a major 
cosmetic overhaul to match it's other collaboration clients *cough* Webex Teams 
*cough* was Spark *cough*. It was released mid-September, and aside from the 
visual changes, I haven't heard anything bad about it. There will be a dot one 
version released in the next month or so, which we will likely use as the roll 
out version, so we want to get some experience with 12.7 as soon as possible.

I'll be testing on my machine today and if there's nothing glaring, I'll be 
pushing it out to the rest of the team as well.

Let me know if you have any issues.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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[cisco-voip] Super Duper Improved Jabber on it's way to you...

2019-10-11 Thread Lelio Fulgenzi

Are you excited? Cisco sure is For Jabber 12.7 !

At my Cisco Live recap, I talked about how Jabber would be seeing a major 
cosmetic overhaul to match it's other collaboration clients *cough* Webex Teams 
*cough* was Spark *cough*. It was released mid-September, and aside from the 
visual changes, I haven't heard anything bad about it. There will be a dot one 
version released in the next month or so, which we will likely use as the roll 
out version, so we want to get some experience with 12.7 as soon as possible.

I'll be testing on my machine today and if there's nothing glaring, I'll be 
pushing it out to the rest of the team as well.

Let me know if you have any issues.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
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Re: [cisco-voip] Jabber Softphone over WiFi

2019-10-11 Thread Lelio Fulgenzi
Cucm 11.5(1)SU6

Using the support field.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 11:01 PM, NateCCIE 
mailto:natec...@gmail.com>> wrote:

Cucm 12.5 jabber config xml per user?

Sent from my iPhone

On Oct 10, 2019, at 8:32 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



Thanks for that info. I had read about custom tabs for speed dials.

I was hoping for the same set of speed dials but at least it’s an option.

Thing is, I’d have to enable that custom tab for those who wanted it.

I’m thinking of an advanced.feature.config.xml and configure only the handful 
of clients that need the feature set like hunt group, speed dial, etc.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 9:45 PM, Loren Hillukka 
mailto:lchillu...@hotmail.com>> wrote:

Lots to plan out carefully if going that way indeed. Regarding speed dials one 
customer settled on using Jabber with a custom tab that loaded a file on their 
computer with speed dials in it. The user controlled the file and updated it as 
they needed.

Loren

On Oct 10, 2019, at 6:19 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:


Actually good reminder to get some of the new Cisco headsets and give those a 
good run

I’ve had issues with support on the other big vendors of headsets
That was only on a few headsets, it would have been a problem on a bigger 
deployment

I like the idea of end to end Cisco here

From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, 11 October 2019 10:15 AM
To: Tim Smith mailto:tim.sm...@enject.com.au>>
Cc: Scott Voll mailto:svoll.v...@gmail.com>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi


And speaking to that... test them out. And ask people around you.

A headset with audio leak is fine for an office, but not for cubicle land.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 6:59 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:
Picking good headsets is important too…
Much more hassle troubleshooting some rubbish USB headset
Or even an expensive USB headset with rubbish support

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Scott Voll
Sent: Friday, 11 October 2019 9:55 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi

We have started migrating our Telecommuters over to Jabber from the old IP 
communicator.  So we are getting the "can I use this in the office"  "do you 
have to leave the phone on the desk?"  I think eventually we will have a lot of 
people over on Jabber.  The question is, does everyone move...   I think we 
will have some people that really want physical phones.   and for emergencies 
you will still want a physical phone available.  then lets start the 
conversation about E911.  Then what happens if they are not in the office?  or 
they are running jabber for iphone / Droid???  how does that work?  Lots of 
things to work through.  Can it be done?  yes, but plan ahead.

Scott

On Thu, Oct 10, 2019 at 11:04 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I get contacts…. But for me (and many others I imagine) a speed dial is a 
button. One click.

But again… its just different ways of doing things.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | G

Re: [cisco-voip] Jabber Softphone over WiFi

2019-10-10 Thread Lelio Fulgenzi

Thanks for that info. I had read about custom tabs for speed dials.

I was hoping for the same set of speed dials but at least it’s an option.

Thing is, I’d have to enable that custom tab for those who wanted it.

I’m thinking of an advanced.feature.config.xml and configure only the handful 
of clients that need the feature set like hunt group, speed dial, etc.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 9:45 PM, Loren Hillukka 
mailto:lchillu...@hotmail.com>> wrote:

Lots to plan out carefully if going that way indeed. Regarding speed dials one 
customer settled on using Jabber with a custom tab that loaded a file on their 
computer with speed dials in it. The user controlled the file and updated it as 
they needed.

Loren

On Oct 10, 2019, at 6:19 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:


Actually good reminder to get some of the new Cisco headsets and give those a 
good run

I’ve had issues with support on the other big vendors of headsets
That was only on a few headsets, it would have been a problem on a bigger 
deployment

I like the idea of end to end Cisco here

From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, 11 October 2019 10:15 AM
To: Tim Smith mailto:tim.sm...@enject.com.au>>
Cc: Scott Voll mailto:svoll.v...@gmail.com>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi


And speaking to that... test them out. And ask people around you.

A headset with audio leak is fine for an office, but not for cubicle land.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 6:59 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:
Picking good headsets is important too…
Much more hassle troubleshooting some rubbish USB headset
Or even an expensive USB headset with rubbish support

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Scott Voll
Sent: Friday, 11 October 2019 9:55 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi

We have started migrating our Telecommuters over to Jabber from the old IP 
communicator.  So we are getting the "can I use this in the office"  "do you 
have to leave the phone on the desk?"  I think eventually we will have a lot of 
people over on Jabber.  The question is, does everyone move...   I think we 
will have some people that really want physical phones.   and for emergencies 
you will still want a physical phone available.  then lets start the 
conversation about E911.  Then what happens if they are not in the office?  or 
they are running jabber for iphone / Droid???  how does that work?  Lots of 
things to work through.  Can it be done?  yes, but plan ahead.

Scott

On Thu, Oct 10, 2019 at 11:04 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I get contacts…. But for me (and many others I imagine) a speed dial is a 
button. One click.

But again… its just different ways of doing things.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: Pawlowski, Adam mailto:aj...@buffalo.edu>>
Sent: Thursday, October 10, 2019 2:03 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Casper, 
Steven mailto:scas...@mtb.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: Jabber Softphone over WiFi

Call Park should hopefully be there pretty eventually. It is there on mobile 
today. Speed dials sure those would be your contacts, or “pizza 

Re: [cisco-voip] Jabber Softphone over WiFi

2019-10-10 Thread Lelio Fulgenzi

And speaking to that... test them out. And ask people around you.

A headset with audio leak is fine for an office, but not for cubicle land.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 6:59 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:

Picking good headsets is important too…
Much more hassle troubleshooting some rubbish USB headset
Or even an expensive USB headset with rubbish support

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Scott Voll
Sent: Friday, 11 October 2019 9:55 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi

We have started migrating our Telecommuters over to Jabber from the old IP 
communicator.  So we are getting the "can I use this in the office"  "do you 
have to leave the phone on the desk?"  I think eventually we will have a lot of 
people over on Jabber.  The question is, does everyone move...   I think we 
will have some people that really want physical phones.   and for emergencies 
you will still want a physical phone available.  then lets start the 
conversation about E911.  Then what happens if they are not in the office?  or 
they are running jabber for iphone / Droid???  how does that work?  Lots of 
things to work through.  Can it be done?  yes, but plan ahead.

Scott

On Thu, Oct 10, 2019 at 11:04 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I get contacts…. But for me (and many others I imagine) a speed dial is a 
button. One click.

But again… its just different ways of doing things.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: Pawlowski, Adam mailto:aj...@buffalo.edu>>
Sent: Thursday, October 10, 2019 2:03 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Casper, 
Steven mailto:scas...@mtb.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: Jabber Softphone over WiFi

Call Park should hopefully be there pretty eventually. It is there on mobile 
today. Speed dials sure those would be your contacts, or “pizza guys”.

I would not deploy an office on it as the only/primary phone without knowing if 
my wireless network was bulletproof. Jabber works fairly well and it is not a 
huge hog on the medium but wireless being what it is, ymmv.

Adam

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 10, 2019 1:55 PM
To: Casper, Steven mailto:scas...@mtb.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi


As long as you have all the components in place, Jabber as a desktop 
replacement is doable. The issue comes down to … do you have all the components 
in place and/or are you ready to live without the feature a missing component 
gives you?

Some components are not an option, say, split view DNS and Expressway for 
on-prem and off-prem delivery. There’s no way I’ve found to do that without 
split view DNS. We ended up having to deploy a set of delegated DNS servers for 
a specific discovery domain in order to deliver the off-premise and on-premise 
functionality.

Some components are ok to put aside… i.e. quality of service.

The other issue is features and functionality. Jabber is close, but not 100% 
feature parity. For example, no park on Jabber for Windows. I also just 
noticed, is there a way to deploy speed dials on Jabber? I’m not sure.

Just some general thoughts about that.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>

Re: [cisco-voip] Jabber Softphone over WiFi

2019-10-10 Thread Lelio Fulgenzi
I get contacts But for me (and many others I imagine) a speed dial is a 
button. One click.

But again... its just different ways of doing things.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Pawlowski, Adam 
Sent: Thursday, October 10, 2019 2:03 PM
To: Lelio Fulgenzi ; Casper, Steven 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: RE: Jabber Softphone over WiFi

Call Park should hopefully be there pretty eventually. It is there on mobile 
today. Speed dials sure those would be your contacts, or "pizza guys".

I would not deploy an office on it as the only/primary phone without knowing if 
my wireless network was bulletproof. Jabber works fairly well and it is not a 
huge hog on the medium but wireless being what it is, ymmv.

Adam

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 10, 2019 1:55 PM
To: Casper, Steven mailto:scas...@mtb.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi


As long as you have all the components in place, Jabber as a desktop 
replacement is doable. The issue comes down to ... do you have all the 
components in place and/or are you ready to live without the feature a missing 
component gives you?

Some components are not an option, say, split view DNS and Expressway for 
on-prem and off-prem delivery. There's no way I've found to do that without 
split view DNS. We ended up having to deploy a set of delegated DNS servers for 
a specific discovery domain in order to deliver the off-premise and on-premise 
functionality.

Some components are ok to put aside... i.e. quality of service.

The other issue is features and functionality. Jabber is close, but not 100% 
feature parity. For example, no park on Jabber for Windows. I also just 
noticed, is there a way to deploy speed dials on Jabber? I'm not sure.

Just some general thoughts about that.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Casper, Steven via cisco-voip
Sent: Thursday, October 10, 2019 12:55 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Jabber Softphone over WiFi

Has anybody tried this as an IP phone replacement strategy for a large office 
location?

Thanks,
Steve



This email may contain privileged and/or confidential information that is 
intended solely for the use of the addressee. If you are not the intended 
recipient or entity, you are strictly prohibited from disclosing, copying, 
distributing or using any of the information contained in the transmission. If 
you received this communication in error, please contact the sender immediately 
and destroy the material in its entirety, whether electronic or hard copy. This 
communication may contain nonpublic personal information about consumers 
subject to the restrictions of the Gramm-Leach-Bliley Act and the 
Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such 
information for any purpose other than to provide the services for which you 
are receiving the information. There are risks associated with the use of 
electronic transmission. The sender of this information does not control the 
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Re: [cisco-voip] Jabber Softphone over WiFi

2019-10-10 Thread Lelio Fulgenzi

As long as you have all the components in place, Jabber as a desktop 
replacement is doable. The issue comes down to ... do you have all the 
components in place and/or are you ready to live without the feature a missing 
component gives you?

Some components are not an option, say, split view DNS and Expressway for 
on-prem and off-prem delivery. There's no way I've found to do that without 
split view DNS. We ended up having to deploy a set of delegated DNS servers for 
a specific discovery domain in order to deliver the off-premise and on-premise 
functionality.

Some components are ok to put aside... i.e. quality of service.

The other issue is features and functionality. Jabber is close, but not 100% 
feature parity. For example, no park on Jabber for Windows. I also just 
noticed, is there a way to deploy speed dials on Jabber? I'm not sure.

Just some general thoughts about that.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Casper, 
Steven via cisco-voip
Sent: Thursday, October 10, 2019 12:55 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Jabber Softphone over WiFi

Has anybody tried this as an IP phone replacement strategy for a large office 
location?

Thanks,
Steve



This email may contain privileged and/or confidential information that is 
intended solely for the use of the addressee. If you are not the intended 
recipient or entity, you are strictly prohibited from disclosing, copying, 
distributing or using any of the information contained in the transmission. If 
you received this communication in error, please contact the sender immediately 
and destroy the material in its entirety, whether electronic or hard copy. This 
communication may contain nonpublic personal information about consumers 
subject to the restrictions of the Gramm-Leach-Bliley Act and the 
Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such 
information for any purpose other than to provide the services for which you 
are receiving the information. There are risks associated with the use of 
electronic transmission. The sender of this information does not control the 
method of transmittal or service providers and assumes no duty or obligation 
for the security, receipt, or third party interception of this transmission.
<>___
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Re: [cisco-voip] Questions about in-room controls and macros

2019-10-08 Thread Lelio Fulgenzi
Cool. Thanks for the CiscoLive link…. I’ll take a look there after I do some 
more tutorials.

I did some experimenting to try and replicate what I saw on Github and think I 
understand the highlights a bit better now.

The fact that you can have multiple macros makes me wonder, which takes 
precedence if two macros are “waiting” for the same thing.

The other thing I can’t see is a way to manage things dynamically. It looks 
like you have to load things manually. If you update a macro, you have to 
reload it. On each device. Even if you have a hundred of them.

I can appreciate that there might be APIs for me to use to go and push out 
update to each device, but it still requires me to maintain an inventory. I was 
hoping for the system to say “check for updates on these macros and load them 
in if there are changes” or something like that.

OK. What I’m _really_ hoping for is that Control Hub to have templates to apply 
to devices. _That_ would be great.

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Tuesday, October 8, 2019 2:47 PM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] Questions about in-room controls and macros

I have never done this before, but according to:

Integrated, Automated Meetings Rooms with CE xAPI and Macros - 
DEVNET-2071<https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2019/pdf/DEVNET-2071.pdf>

Yes they run as soon as you enable them, and yes they can just do nothing until 
a certain triggering event occurs.

Yes you can load multiple macros on a system.  You can enable them individually 
too.  Just be sure to save it first, else you wont be able to enable it.  See 
below where I have two creatively named macros, doing amazing things, and one 
is enabled while the other is not.

[cid:image002.png@01D57DE8.9CBE9CC0]

On Tue, Oct 8, 2019 at 11:44 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

I'm going through the tutorials and unless I've missed something, like an 
introduction (which I'll look for again), I had a couple of questions...


  *   Are macros always "running" ? It seems like this is the case... but a 
Macro can run and listen without doing anything until a certain action happens
  *   Is there just one macro loaded per system or can you load multiple 
macros? The GUI seems a bit confusing

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca><mailto:le...@uoguelph.ca<mailto:le...@uoguelph.ca>>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><http://www.uoguelph.ca/ccs> | 
@UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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[cisco-voip] Questions about in-room controls and macros

2019-10-08 Thread Lelio Fulgenzi

I'm going through the tutorials and unless I've missed something, like an 
introduction (which I'll look for again), I had a couple of questions...


  *   Are macros always "running" ? It seems like this is the case... but a 
Macro can run and listen without doing anything until a certain action happens
  *   Is there just one macro loaded per system or can you load multiple 
macros? The GUI seems a bit confusing

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] SIP Domain substitution

2019-10-05 Thread Lelio Fulgenzi

Yeah. I hear ya. I’ll have to do more research. To see how much effort is 
actually required.

My biggest concern is enabling PSTN access and not opening up a security 
exposure.

I was at the collab techtorial where the presenter put the fear of Dog into us 
about spinning up a separate expressway cluster to ensure no pstn abuse.

I’ll try with Macros first. If I can get extension dialing easy enough, it buys 
me s proof of concept that can get me more support.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 5, 2019, at 9:36 AM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

Webex Hybrid Calling definitely sounds like a good fit for you then; it’ll also 
give your cloud registered devices a way to dial the on-prem extensions.

Basically, when the cloud registered device is setup, you select Hybrid calling 
as the PSTN service (assuming Hybrid calling has already been setup) and then 
it sends signaling to CUCM via Expressway-C > CUCM. The effective media path is 
device <> cloud.

If you have Expressway B2B, you can also leverage that to allow your cloud 
devices to make B2B SIP calls via Cloud > Expressway-C > CUCM > Expressway-C > 
Expressway-E > Internet. The idea was to make Hybrid Calling for cloud devices 
“transparent” to the user over cloud calling in terms of PSTN capabilities, 
with the added feature of interacting with on-prem extensions as if the device 
was registered on-prem.

There are more than a few scenarios where Webex Hybrid calling will trombone 
the call, and it’s by design and due to the nature of the scenario. Under the 
hood, the call legs and SIP messages can get hairy from a troubleshooting 
perspective (TranslatorX is a beast for this), and Cisco has had more than a 
few complaints about it, but it is what it is.

Sent from my iPhone

On Oct 4, 2019, at 23:40, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



I’m trying to do a bit of everything, really.

In our case, I’d like to have a few cloud registered WebEx room devices still 
be able to call our extensions. It’s the one thing we loose vs. on-prem reg 
WebEx room devices.

I still have to get it working (I’m guessing there are IP address ranges I have 
to permit) but a cloud registered device can call @myphone.acme.com

If I can create a macro on cloud registered devices like you can on CE devices, 
then it gives me that functionality.

We don’t have Webex Teams deployed. We don’t have Webex pstn / calling enabled.

So it’s either a hybrid call setup or a macro.

I’ll have to investigate further.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7Cb16503f6614e48ab04dc08d74945d472%7C84df9e7fe9f640afb435%7C1%7C0%7C637058436587224475=K8Hkz7W%2F3ijLyQTh0Nc6ZgnMbiXTurUDovMLe%2FjqT6k%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 11:25 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

Wait, I thought this was for other businesses to call you.  Are you saying that 
to call within your own cloud you have to dial that giant URI?  Is there no 
directory, or extension dialing?  Clearly, I have not done a single Webex 
calling deployment yet.

On Fri, Oct 4, 2019 at 10:06 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Ok. Looking at it from the other way around, could I create a macro(?) on the 
cloud registered devices that ask for a 5 digit extension and then add the 
appropriate SIP domain to the extension to place the call?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7Cb16503f6614e48ab04dc08d74945d472%7C84df9e7fe9f640afb435%7C1%7C0%7C637058436587234480=hP1iUi1T8p7kIR8cnYIG6z3JKod80gGGYp47f1seNCA%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On

Re: [cisco-voip] SIP Domain substitution

2019-10-04 Thread Lelio Fulgenzi

I’m trying to do a bit of everything, really.

In our case, I’d like to have a few cloud registered WebEx room devices still 
be able to call our extensions. It’s the one thing we loose vs. on-prem reg 
WebEx room devices.

I still have to get it working (I’m guessing there are IP address ranges I have 
to permit) but a cloud registered device can call @myphone.acme.com

If I can create a macro on cloud registered devices like you can on CE devices, 
then it gives me that functionality.

We don’t have Webex Teams deployed. We don’t have Webex pstn / calling enabled.

So it’s either a hybrid call setup or a macro.

I’ll have to investigate further.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 11:25 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

Wait, I thought this was for other businesses to call you.  Are you saying that 
to call within your own cloud you have to dial that giant URI?  Is there no 
directory, or extension dialing?  Clearly, I have not done a single Webex 
calling deployment yet.

On Fri, Oct 4, 2019 at 10:06 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Ok. Looking at it from the other way around, could I create a macro(?) on the 
cloud registered devices that ask for a 5 digit extension and then add the 
appropriate SIP domain to the extension to place the call?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 10:32 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

Webex Hybrid Calling (with Expressway B2B), could in theory, help accomplish 
this. The codec is still cloud registered, though Hybrid calling would allow 
for an on-prem URI to be associated with the Webex remote destination of the 
codec.

The call would come into the on-prem URI via B2B like normal, and assuming the 
Hybrid integration was setup correctly, ring the Webex remote destination which 
rings the cloud registered codec.

It’s a little bit of an ugly trombone, but it does work..

Sent from my iPhone

On Oct 4, 2019, at 22:09, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



Darn. Double darn.

Let’s hope webex offers up custom domain registration for devices soon.

‘Cause room...@acme.rooms.webex.com<mailto:room...@acme.rooms.webex.com> is a 
bit much.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C91eb00070c1b45238c9d08d749390724%7C84df9e7fe9f640afb435%7C1%7C0%7C637058381594062845=NZ1r%2BfF%2FekCgt%2FARyjJ3rxBVHLHQXVdDERhMIM4sISE%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 9:05 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

What it sounds like you are trying to do to me, is allow the call to ultimately 
setup with a URI different than the URI that was dialed, without the calling 
party being the wiser.

DNS won’t be able to do anything with regards to that I don’t think, because it 
really sounds like you’re trying to manipulate/transform the called URI, and 
you’ll need something to interact with the SIP message stack for that I’d think.

You can create a round robin A record, that resolves to multiple IP addresses, 
so when the client looks up the DNS SRV, it receives multiple targets to try 
before considering the SRV target “unreachable” (SRV weights and priorities 
determine the ordering of the target addresses resolved for the client). 
However, this won’t have the ability to change the called URI, which is 
ultimately what I think you’re attempting in the scenario (DNS and SIP messages 
are on different networking layers).

As Dave mentioned below, Expressway or a LUA script (sip normalization) in CUCM 
seems to be uniquely qualified for what you’re wanting to do.

Sent from my iPhone

On Oct 4, 2019, at 20:40, Lelio Fulgenzi

Re: [cisco-voip] SIP Domain substitution

2019-10-04 Thread Lelio Fulgenzi

Ok. Looking at it from the other way around, could I create a macro(?) on the 
cloud registered devices that ask for a 5 digit extension and then add the 
appropriate SIP domain to the extension to place the call?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 10:32 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

Webex Hybrid Calling (with Expressway B2B), could in theory, help accomplish 
this. The codec is still cloud registered, though Hybrid calling would allow 
for an on-prem URI to be associated with the Webex remote destination of the 
codec.

The call would come into the on-prem URI via B2B like normal, and assuming the 
Hybrid integration was setup correctly, ring the Webex remote destination which 
rings the cloud registered codec.

It’s a little bit of an ugly trombone, but it does work..

Sent from my iPhone

On Oct 4, 2019, at 22:09, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



Darn. Double darn.

Let’s hope webex offers up custom domain registration for devices soon.

‘Cause room...@acme.rooms.webex.com<mailto:room...@acme.rooms.webex.com> is a 
bit much.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C91eb00070c1b45238c9d08d749390724%7C84df9e7fe9f640afb435%7C1%7C0%7C637058381594062845=NZ1r%2BfF%2FekCgt%2FARyjJ3rxBVHLHQXVdDERhMIM4sISE%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 9:05 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

What it sounds like you are trying to do to me, is allow the call to ultimately 
setup with a URI different than the URI that was dialed, without the calling 
party being the wiser.

DNS won’t be able to do anything with regards to that I don’t think, because it 
really sounds like you’re trying to manipulate/transform the called URI, and 
you’ll need something to interact with the SIP message stack for that I’d think.

You can create a round robin A record, that resolves to multiple IP addresses, 
so when the client looks up the DNS SRV, it receives multiple targets to try 
before considering the SRV target “unreachable” (SRV weights and priorities 
determine the ordering of the target addresses resolved for the client). 
However, this won’t have the ability to change the called URI, which is 
ultimately what I think you’re attempting in the scenario (DNS and SIP messages 
are on different networking layers).

As Dave mentioned below, Expressway or a LUA script (sip normalization) in CUCM 
seems to be uniquely qualified for what you’re wanting to do.

Sent from my iPhone

On Oct 4, 2019, at 20:40, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



I’ve seen some references to Cisco SIP proxy server.

Would that help?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C91eb00070c1b45238c9d08d749390724%7C84df9e7fe9f640afb435%7C1%7C0%7C637058381594072853=LEFEOBUPvVtGUiBc8mGoRoSp1EOwAw%2FzWr1y4QRrkj0%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 7:46 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

According to RFC 2782 
(https://www.ietf.org/rfc/rfc2782.txt<https://eur04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ietf.org%2Frfc%2Frfc2782.txt=02%7C01%7C%7C91eb00070c1b45238c9d08d749390724%7C84df9e7fe9f640afb435%7C1%7C0%7C637058381594072853=%2FzjXq6A407ULW1tL6YQHpLhkShhif1%2FacmD9VUNKLNE%3D=0>),
 it does not, under the “Target Definition”; “there must be one or more address 
records for this name, the name must not be an alias”.

However, I can tell you that I have used a CNAME in the SRV target field 
before, and it appeared to work at the time. Still, depending on the 
application, doing so could potentially cause some weird issue with

Re: [cisco-voip] SIP Domain substitution

2019-10-04 Thread Lelio Fulgenzi

Interesting. I’ll have to look into that.  Thx.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 10:32 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

Webex Hybrid Calling (with Expressway B2B), could in theory, help accomplish 
this. The codec is still cloud registered, though Hybrid calling would allow 
for an on-prem URI to be associated with the Webex remote destination of the 
codec.

The call would come into the on-prem URI via B2B like normal, and assuming the 
Hybrid integration was setup correctly, ring the Webex remote destination which 
rings the cloud registered codec.

It’s a little bit of an ugly trombone, but it does work..

Sent from my iPhone

On Oct 4, 2019, at 22:09, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



Darn. Double darn.

Let’s hope webex offers up custom domain registration for devices soon.

‘Cause room...@acme.rooms.webex.com<mailto:room...@acme.rooms.webex.com> is a 
bit much.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C91eb00070c1b45238c9d08d749390724%7C84df9e7fe9f640afb435%7C1%7C0%7C637058381594062845=NZ1r%2BfF%2FekCgt%2FARyjJ3rxBVHLHQXVdDERhMIM4sISE%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 9:05 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

What it sounds like you are trying to do to me, is allow the call to ultimately 
setup with a URI different than the URI that was dialed, without the calling 
party being the wiser.

DNS won’t be able to do anything with regards to that I don’t think, because it 
really sounds like you’re trying to manipulate/transform the called URI, and 
you’ll need something to interact with the SIP message stack for that I’d think.

You can create a round robin A record, that resolves to multiple IP addresses, 
so when the client looks up the DNS SRV, it receives multiple targets to try 
before considering the SRV target “unreachable” (SRV weights and priorities 
determine the ordering of the target addresses resolved for the client). 
However, this won’t have the ability to change the called URI, which is 
ultimately what I think you’re attempting in the scenario (DNS and SIP messages 
are on different networking layers).

As Dave mentioned below, Expressway or a LUA script (sip normalization) in CUCM 
seems to be uniquely qualified for what you’re wanting to do.

Sent from my iPhone

On Oct 4, 2019, at 20:40, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



I’ve seen some references to Cisco SIP proxy server.

Would that help?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C91eb00070c1b45238c9d08d749390724%7C84df9e7fe9f640afb435%7C1%7C0%7C637058381594072853=LEFEOBUPvVtGUiBc8mGoRoSp1EOwAw%2FzWr1y4QRrkj0%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 7:46 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

According to RFC 2782 
(https://www.ietf.org/rfc/rfc2782.txt<https://eur04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ietf.org%2Frfc%2Frfc2782.txt=02%7C01%7C%7C91eb00070c1b45238c9d08d749390724%7C84df9e7fe9f640afb435%7C1%7C0%7C637058381594072853=%2FzjXq6A407ULW1tL6YQHpLhkShhif1%2FacmD9VUNKLNE%3D=0>),
 it does not, under the “Target Definition”; “there must be one or more address 
records for this name, the name must not be an alias”.

However, I can tell you that I have used a CNAME in the SRV target field 
before, and it appeared to work at the time. Still, depending on the 
application, doing so could potentially cause some weird issue with regards to 
PTR or something.

Sent from my iPhone

On Oct 4, 2019, at 19:10, Brian Meade mailto:bmead...@vt.edu>> 
wrote:


I don't think DNS SRV records suppor

Re: [cisco-voip] SIP Domain substitution

2019-10-04 Thread Lelio Fulgenzi

Darn. Double darn.

Let’s hope webex offers up custom domain registration for devices soon.

‘Cause room...@acme.rooms.webex.com<mailto:room...@acme.rooms.webex.com> is a 
bit much.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 9:05 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

What it sounds like you are trying to do to me, is allow the call to ultimately 
setup with a URI different than the URI that was dialed, without the calling 
party being the wiser.

DNS won’t be able to do anything with regards to that I don’t think, because it 
really sounds like you’re trying to manipulate/transform the called URI, and 
you’ll need something to interact with the SIP message stack for that I’d think.

You can create a round robin A record, that resolves to multiple IP addresses, 
so when the client looks up the DNS SRV, it receives multiple targets to try 
before considering the SRV target “unreachable” (SRV weights and priorities 
determine the ordering of the target addresses resolved for the client). 
However, this won’t have the ability to change the called URI, which is 
ultimately what I think you’re attempting in the scenario (DNS and SIP messages 
are on different networking layers).

As Dave mentioned below, Expressway or a LUA script (sip normalization) in CUCM 
seems to be uniquely qualified for what you’re wanting to do.

Sent from my iPhone

On Oct 4, 2019, at 20:40, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



I’ve seen some references to Cisco SIP proxy server.

Would that help?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C8d67c4a26a104ee8d3e808d7492c8ff2%7C84df9e7fe9f640afb435%7C1%7C0%7C637058328048077710=S%2BefDShYlkhoUCv8UWev6bGzWjLDFK0zeR8D6AybCCk%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 7:46 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

According to RFC 2782 
(https://www.ietf.org/rfc/rfc2782.txt<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ietf.org%2Frfc%2Frfc2782.txt=02%7C01%7C%7C8d67c4a26a104ee8d3e808d7492c8ff2%7C84df9e7fe9f640afb435%7C1%7C0%7C637058328048087715=IuzbX7iIL%2B701WKSoqOVA8jUKD2xWXx5ACgHIlyxvsI%3D=0>),
 it does not, under the “Target Definition”; “there must be one or more address 
records for this name, the name must not be an alias”.

However, I can tell you that I have used a CNAME in the SRV target field 
before, and it appeared to work at the time. Still, depending on the 
application, doing so could potentially cause some weird issue with regards to 
PTR or something.

Sent from my iPhone

On Oct 4, 2019, at 19:10, Brian Meade mailto:bmead...@vt.edu>> 
wrote:


I don't think DNS SRV records support CNAME.  Even then, it would only change 
where it was sent to and not the SIP headers.

On Fri, Oct 4, 2019 at 12:26 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Yeah – I’d want this to happen all within DNS. But of course, in a supported 
fashion. I’m not interested in spending time modifying infrastructure at this 
time.

I’ve done some searching, and there’s talk of RR records, but we haven’t found 
much documentation.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C8d67c4a26a104ee8d3e808d7492c8ff2%7C84df9e7fe9f640afb435%7C1%7C0%7C637058328048097726=nq9QNHJ9%2F0%2Fx6MWj0warAw6sAdZy120eZOYLfOmLtYw%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook



From: Dave Goodwin mailto:dave.good...@december.net>>
Sent: Friday, October 4, 2019 12:09 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] SIP Domain substitution

Are you wanting this to all happen within DNS instead of happening within a SIP 
UA? As far as I unders

Re: [cisco-voip] SIP Domain substitution

2019-10-04 Thread Lelio Fulgenzi

I’ve seen some references to Cisco SIP proxy server.

Would that help?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 4, 2019, at 7:46 PM, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:

According to RFC 2782 (https://www.ietf.org/rfc/rfc2782.txt), it does not, 
under the “Target Definition”; “there must be one or more address records for 
this name, the name must not be an alias”.

However, I can tell you that I have used a CNAME in the SRV target field 
before, and it appeared to work at the time. Still, depending on the 
application, doing so could potentially cause some weird issue with regards to 
PTR or something.

Sent from my iPhone

On Oct 4, 2019, at 19:10, Brian Meade mailto:bmead...@vt.edu>> 
wrote:


I don't think DNS SRV records support CNAME.  Even then, it would only change 
where it was sent to and not the SIP headers.

On Fri, Oct 4, 2019 at 12:26 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Yeah – I’d want this to happen all within DNS. But of course, in a supported 
fashion. I’m not interested in spending time modifying infrastructure at this 
time.

I’ve done some searching, and there’s talk of RR records, but we haven’t found 
much documentation.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C8490bfb695e94274db6d08d7491ffa5a%7C84df9e7fe9f640afb435%7C1%7C0%7C637058274001777004=fJmvYYvsCfltrkYHNlnHpEd8QNGDI%2BZpiDqnHY0p5uU%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook



From: Dave Goodwin mailto:dave.good...@december.net>>
Sent: Friday, October 4, 2019 12:09 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] SIP Domain substitution

Are you wanting this to all happen within DNS instead of happening within a SIP 
UA? As far as I understand, if DNS redirected somewhere (SRV or CNAME record 
for example) it would not change the destination URI the originator is trying 
to reach. The SIP protocol has redirection codes (such as 301 or 302) but 
whether or how you might be able to use them depends on the SIP UAs being used.

You might also be able to use something like a SIP normalization script (CUCM), 
SIP profiles (CUBE), or maybe search pattern replacements (Expressway) to just 
translate the domain as calls flow in/out. I'm guessing what might be feasible 
without knowing more of the picture.

On Fri, Oct 4, 2019 at 11:10 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Does SIP allow for domain name substitution?

By this I mean, instead of advertising or dialing 
coy...@phones.america.acmemanufacturing.com<mailto:coy...@phones.america.acmemanufacturing.com>
 I want to use coy...@zing.com<mailto:coy...@zing.com>

But I don’t want to have to reorganize and reprogram anything.

I just want the DNS to say, “hey, use this domain instead and try again.”
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C8490bfb695e94274db6d08d7491ffa5a%7C84df9e7fe9f640afb435%7C1%7C0%7C637058274001777004=fJmvYYvsCfltrkYHNlnHpEd8QNGDI%2BZpiDqnHY0p5uU%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook

___
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip=02%7C01%7C%7C8490bfb695e94274db6d08d7491ffa5a%7C84df9e7fe9f640afb435%7C1%7C0%7C637058274001787008=IvTMp0YNTOBVGnPIDc4xqaCNTWr5%2BY0x%2FJxkhIjeiJU%3D=0>
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cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip<https://eur03.safelinks.protection.out

Re: [cisco-voip] SIP Domain substitution

2019-10-04 Thread Lelio Fulgenzi
Yeah – I’d want this to happen all within DNS. But of course, in a supported 
fashion. I’m not interested in spending time modifying infrastructure at this 
time.

I’ve done some searching, and there’s talk of RR records, but we haven’t found 
much documentation.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Dave Goodwin 
Sent: Friday, October 4, 2019 12:09 PM
To: Lelio Fulgenzi 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] SIP Domain substitution

Are you wanting this to all happen within DNS instead of happening within a SIP 
UA? As far as I understand, if DNS redirected somewhere (SRV or CNAME record 
for example) it would not change the destination URI the originator is trying 
to reach. The SIP protocol has redirection codes (such as 301 or 302) but 
whether or how you might be able to use them depends on the SIP UAs being used.

You might also be able to use something like a SIP normalization script (CUCM), 
SIP profiles (CUBE), or maybe search pattern replacements (Expressway) to just 
translate the domain as calls flow in/out. I'm guessing what might be feasible 
without knowing more of the picture.

On Fri, Oct 4, 2019 at 11:10 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Does SIP allow for domain name substitution?

By this I mean, instead of advertising or dialing 
coy...@phones.america.acmemanufacturing.com<mailto:coy...@phones.america.acmemanufacturing.com>
 I want to use coy...@zing.com<mailto:coy...@zing.com>

But I don’t want to have to reorganize and reprogram anything.

I just want the DNS to say, “hey, use this domain instead and try again.”
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

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[cisco-voip] SIP Domain substitution

2019-10-04 Thread Lelio Fulgenzi

Does SIP allow for domain name substitution?

By this I mean, instead of advertising or dialing 
coy...@phones.america.acmemanufacturing.com<mailto:coy...@phones.america.acmemanufacturing.com>
 I want to use coy...@zing.com<mailto:coy...@zing.com>

But I don’t want to have to reorganize and reprogram anything.

I just want the DNS to say, “hey, use this domain instead and try again.”

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] uccx point to a different cluster

2019-10-03 Thread Lelio Fulgenzi
No. In our case, our lab CUCM is a different IP address.


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


From: naresh rathore 
Sent: Thursday, October 3, 2019 8:55 PM
To: Lelio Fulgenzi ; cisco-voip@puck.nether.net 

Subject: Re: [cisco-voip] uccx point to a different cluster

hi


in your setup the ip address of you lab cucm cluster was same as your office 
cluster?


Regards

Naresh Rathore


From: Lelio Fulgenzi 
Sent: Thursday, October 3, 2019 5:14 PM
To: naresh rathore 
Cc: cisco-voip@puck.nether.net 
Subject: Re: [cisco-voip] uccx point to a different cluster


This is the conclusion we came to when we wanted to be able to flip registering 
our lab uccx server from production to lab cucm.

It’s unfortunate.


-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst

Computing and Communications Services | University of Guelph

Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1

519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>



www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



[University of Guelph Cornerstone with Improve Life tagline]

On Oct 3, 2019, at 3:44 AM, naresh rathore 
mailto:nare...@hotmail.com>> wrote:

hi


I have cucm pub/sub1 and sub 2 installed (version 11.5), i also have uccx 
(11.6) integrated with it.


now i have to shutdown existing cucm cluster and install new fesh cucm cluster 
(12.0) with same IP addresses and integrate with existing uccx 11.6 cluster. is 
it possible to point existing uccx cluster to new cucm cluster?  based on 
following documentation, it seems like it is not possible.


https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/maintain_and_operate/guide/uccx_b_uccx-admin-and-operations-guide-120/uccx_b_uccx-admin-and-operations-guide-120_chapter_0101.html


Regards


Naresh Rathore
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Re: [cisco-voip] How are you all dealing with Jabber and 911????

2019-10-03 Thread Lelio Fulgenzi
Right now, we tell them to not use Jabber to dial 911. Use a cell phone or a 
land line. I honestly do not see people raising their headsets to their head 
and dialing 911 from Jabber. So I don’t see there being a lot of this.

That being said, I’ve spun up a few extra DIDs and listed them as mobile 
devices and mask 911 calls from Jabber with these numbers. (Through my PSALI 
subscription).

I’m hoping to work with a company like you suggest to build out a better 
solution at some point.

I think the company you were referring to was a Canadian company bought out by 
West and had their own PSAP. It was quite the ingenious solution.

https://www.west.com/en_ca/safety-services/

There’s also RedSky.

You can further expand this request to on-campus location services. I find it 
interesting that there still isn’t a good way to find location using 
triangulation of APs or using the GPS (if available) of the device.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Scott Voll
Sent: Thursday, October 3, 2019 2:14 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] How are you all dealing with Jabber and 911

CER / CM 12.5

See attached PDF of for the diagram.  Starting at the bottom left you see all 
our Jabber stuff internally goes to CM and CER and works as needed.

Moving our way up the diagram you will see a line from the working condition 
going up to remote users.  corporate laptops that are connected via the VPN. 
(problem number 1)

Down from that, is non corp, home users that are using jabber in the office via 
there RDP connection over the VPN. (problem number 2)

then at the top is the jabber clients that have internet access coming in via 
Expressways (problem number 3).

what are others doing about routing 911?  we currently use desk phones in the 
office, but we may be moving to jabber and ditching the desk phones.  we really 
need to come up with a way for 911 to work, no matter the connectivity.

Back, back in the day, I remember that a very large aircraft company used a 
third party (can't remember who they used) with IP communicator that asked for 
a address and routed 911 out the local 911 call center via a SIP trunk.  This 
is the only way I can think to fix this problem, IF that e911 provider is still 
around, and IF they work with Jabber.  Do you guys have any other options?

TIA

Scott

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Re: [cisco-voip] what's that support page for support help?

2019-10-03 Thread Lelio Fulgenzi
I half have a mind to … wait… nevermind.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Thursday, October 3, 2019 11:37 AM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] what's that support page for support help?

Bone Apple Tea!

On Thu, Oct 3, 2019 at 10:32 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ugh. Have the stuff is gone.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Thursday, October 3, 2019 11:29 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; voyp list, 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: what's that support page for support help?

Found it!

At top right of page, after logging in to CCO, there’s a myCisco link.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 3, 2019 11:22 AM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] what's that support page for support help?


There used to be a page that you could use to open up a support ticket which 
would, in turn, allow you to open up support tickets for new contracts and 
devices. Basically to update contract access and also fix things like, say, not 
all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can’t seem to find it.

Will try the old CSCC page … not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] what's that support page for support help?

2019-10-03 Thread Lelio Fulgenzi
Ugh. Have the stuff is gone.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Lelio Fulgenzi 
Sent: Thursday, October 3, 2019 11:29 AM
To: Lelio Fulgenzi ; voyp list, cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: RE: what's that support page for support help?

Found it!

At top right of page, after logging in to CCO, there's a myCisco link.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 3, 2019 11:22 AM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] what's that support page for support help?


There used to be a page that you could use to open up a support ticket which 
would, in turn, allow you to open up support tickets for new contracts and 
devices. Basically to update contract access and also fix things like, say, not 
all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can't seem to find it.

Will try the old CSCC page ... not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] what's that support page for support help?

2019-10-03 Thread Lelio Fulgenzi
Found it!

At top right of page, after logging in to CCO, there's a myCisco link.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, October 3, 2019 11:22 AM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: [cisco-voip] what's that support page for support help?


There used to be a page that you could use to open up a support ticket which 
would, in turn, allow you to open up support tickets for new contracts and 
devices. Basically to update contract access and also fix things like, say, not 
all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can't seem to find it.

Will try the old CSCC page ... not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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[cisco-voip] what's that support page for support help?

2019-10-03 Thread Lelio Fulgenzi

There used to be a page that you could use to open up a support ticket which 
would, in turn, allow you to open up support tickets for new contracts and 
devices. Basically to update contract access and also fix things like, say, not 
all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can't seem to find it.

Will try the old CSCC page ... not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] uccx point to a different cluster

2019-10-03 Thread Lelio Fulgenzi

This is the conclusion we came to when we wanted to be able to flip registering 
our lab uccx server from production to lab cucm.

It’s unfortunate.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 3, 2019, at 3:44 AM, naresh rathore 
mailto:nare...@hotmail.com>> wrote:

hi


I have cucm pub/sub1 and sub 2 installed (version 11.5), i also have uccx 
(11.6) integrated with it.


now i have to shutdown existing cucm cluster and install new fesh cucm cluster 
(12.0) with same IP addresses and integrate with existing uccx 11.6 cluster. is 
it possible to point existing uccx cluster to new cucm cluster?  based on 
following documentation, it seems like it is not possible.


https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/maintain_and_operate/guide/uccx_b_uccx-admin-and-operations-guide-120/uccx_b_uccx-admin-and-operations-guide-120_chapter_0101.html


Regards


Naresh Rathore
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Re: [cisco-voip] Separate cluster for third party SIP clients with SIP/ICT trunk to production

2019-10-02 Thread Lelio Fulgenzi
Not hijacking at all… very good points.

I was thinking about the HA availability (HAA?) on these third party SIP 
devices as well. From what I recall, they only have one spot to enter the 
registrar.

I too, would think about the Expressway as the registrar – but I have much less 
experience with Expressway’s dial plan than CUCM’s dial plan.

The other benefit with sticking with a CUCM cluster is, I’m hoping, that it 
would be easier to route calls from Webex Calling registered devices (via a 
border xyZ?).

You also talk about network restrictions – that’s a possibility too. It would, 
however, require a new TPS (third party SIP device) VLAN for every switch stack 
we have out there. Quite a bit of work, and it doesn’t allow for “instant” 
access when they buy the devices without asking us. 

Again – not a hijack, good thread addition.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Pawlowski, Adam 
Sent: Wednesday, October 2, 2019 10:24 AM
To: Lelio Fulgenzi ; Anthony Holloway 

Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Separate cluster for third party SIP clients with 
SIP/ICT trunk to production

Good info, we’re actually looking at having to do this ourselves to maintain 
support for an application that doesn’t support TAPI/API past where we are on 
11.5, so that we can move the rest of the customers off to 12.5+.

I am also looking at third party SIP device support here but because of the 
above and a prior incident with a low-security third party device, I’m looking 
to tackle this a bit differently. Currently working on a service agreement type 
thing with my customers, which would also restrict the networks these devices 
can be placed on so they are not on public networks, etc.

I’m stuck on HA capabilities for these third party clients, as a lot of them 
only support a single proxy/registrar address. Will the UCM accept registration 
to any of the nodes in the pool to be able to use a DNS round robin? Has anyone 
looked at SIP registration proxy with an Expressway cluster for this? The 
interworking may be better, but, you’re still having to set up routing rules 
and that on the Expressway – and I think this is a different license class for 
“room systems” unless it doesn’t count when you proxy through Expressway, but I 
am pretty sure you can do DNS RR on an Expressway C cluster and it would work 
fine there.

Sorry to hijack this thread, just a point of interest.

Adam


From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Wednesday, October 2, 2019 10:07 AM
To: Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Separate cluster for third party SIP clients with 
SIP/ICT trunk to production

Thanks for this great information Anthony. Back to work after a few days off…


As for my harping on the CSS mapping feature, you know, it could have just been 
me making that up in my mind. Although, when I think of it, it could be a PBX 
feature that exists (ROLM -> HICOM) over digital trunks that I asked about 15 
years ago and faintly recall that it was a feature that would be available. 
Maybe just wishful thinking. Darn.

I really like your solution for CSS mapping though, using translations. I think 
with a little bit of thought, that could be easily implemented in our scenario.

I was also thinking of extending the solution on the remote cluster such that 
there are two partitions, TPS_Dialable_PT and TPS_NonDialable_PT, and the 
community has the decision to have their third party endpoints be dialable or 
not.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>>
Sent: Sunday, September 29, 2019 4:17 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Kent Roberts mailto:k...@fredf.org>>; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Separate cluster for third party SIP clients with 
SIP/ICT trunk to production

What is this pass and map CSS info thing you've mentioned twice now?  That's 
not something I've ever heard of.  Have you see

Re: [cisco-voip] Separate cluster for third party SIP clients with SIP/ICT trunk to production

2019-10-02 Thread Lelio Fulgenzi
Thanks for this great information Anthony. Back to work after a few days off…


As for my harping on the CSS mapping feature, you know, it could have just been 
me making that up in my mind. Although, when I think of it, it could be a PBX 
feature that exists (ROLM -> HICOM) over digital trunks that I asked about 15 
years ago and faintly recall that it was a feature that would be available. 
Maybe just wishful thinking. Darn.

I really like your solution for CSS mapping though, using translations. I think 
with a little bit of thought, that could be easily implemented in our scenario.

I was also thinking of extending the solution on the remote cluster such that 
there are two partitions, TPS_Dialable_PT and TPS_NonDialable_PT, and the 
community has the decision to have their third party endpoints be dialable or 
not.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Sunday, September 29, 2019 4:17 PM
To: Lelio Fulgenzi 
Cc: Kent Roberts ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Separate cluster for third party SIP clients with 
SIP/ICT trunk to production

What is this pass and map CSS info thing you've mentioned twice now?  That's 
not something I've ever heard of.  Have you seen that done before, or maybe 
read it somewhere?  I know here are times where more data can be transmitted 
over a SIP/ICT trunk; like in GeoLocation or Anti Tromboning, but I've just 
never heard of this with CSS/Partitions.

Let's just say it's not possible for sake of argument.  Then, you could pass a 
prefix to the called number, and using translation patterns on the terminating 
cluster, you could switch the CSS.

E.g., On Net Remote Cluster

Originating Cluster
Phone CSS is Whatever
Phone dials On Net Pattern e.g., 4000
On Net Pattern prefixes *#*00 and routes to SIP trunk (*#*004000)

Terminating Cluster
CSS on SIP trunk matches *#*00.! xlate
Xlate strips *#*00 and sets CSS to On Net (4000)
Correct pattern now gets matched as if phone was local to this cluster

E.g., Local

Originating Cluster
Phone CSS is Local
Phone dials Local Pattern e.g., \+16125551212
Local Pattern strips + and prefixes *#*01 and routes to SIP trunk 
(*#*0116125551212)

Terminating Cluster
CSS on SIP trunk matches *#*01.! xlate
Xlate strips *#*01, adds plus, and sets CSS to Local (+16125551212)
Correct pattern now gets matched as if phone was local to this cluster

E.g., National

Originating Cluster
Phone CSS is National
Phone dials National Pattern e.g., \+1301212
National Pattern strips + prefixes *#*02 and routes to SIP trunk 
(*#*1301212)

Terminating Cluster
CSS on SIP trunk matches *#*02.! xlate
Xlate strips *#*02, adds plus, and sets CSS to National (+1301212)
Correct pattern now gets matched as if phone was local to this cluster

And I think that illustrates the point, barring any typos I might have made.

You would then be able to support 100 CSS mappings with this model.. Choose a 
prefix which makes sense for you, but if the SIP CSS on the terminating Cluster 
only can access prefixed patterns, then it could literally be anything you want.

On the topic of the BE6K, just like others have stated, it's the same level of 
effort as "normal" CUCM...because it is a normal CUCM.  A BE6KS is too, for 
what that's worth, however a BE4K is completely different and cloud managed 
like a meraki device.  You might find that the implementation of the BE6K is 
easier for two reasons: 1) Your expectations for it to perform for you are 
lower than your production cluster, 2) Managing the VMware side of it might be 
easier because it's more of an appliance, and less of a datacenter object. 
(E.g., no UCS manager, and no vCenter requirements).

On the topic of just looking at this as a "good idea" I do think that it is a 
good idea.  In fact, this idea is very similar to what UCCE deployments are 
typically like, where the entire UCCE environment gets its own  CUCM cluster, 
separate from the non- Contact Center users and devices.  Or how you might have 
an entire VCS/Expressway cluster for registering your video devices.  Or heck, 
what's starting to become popular and cloud register all of your video devices, 
so you can get rid of on-premise telepresence all together.  I think this plan 
of yours falls right inline with those other scenarios.

On Sat, Sep 28, 2019 at 7:25 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

I don’t see it being needed in this case. Just two clusters. All off-perm 
resources (if required) would be routed through the main cluster. That being 
said, I’m not up t

Re: [cisco-voip] Separate cluster for third party SIP clients with SIP/ICT trunk to production

2019-09-28 Thread Lelio Fulgenzi

I don’t see it being needed in this case. Just two clusters. All off-perm 
resources (if required) would be routed through the main cluster. That being 
said, I’m not up to speed on what the session managers give you. But I’d like 
to avoid additional components.

I envision the simplest of configs. Two partitions. One CSS. (Maybe more if 
there’s a way to pass and map css information across trunks.) one route pattern 
for offnet calls. One route pattern for extensions on the main cluster.



-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 28, 2019, at 8:05 PM, Kent Roberts 
mailto:k...@fredf.org>> wrote:

So no session manager?  Or is that in the mix as well?


Kent

On Sep 28, 2019, at 16:50, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:



Yup. That’s the plan. I was just wondering if be6k was more “user friendly” 
with fewer configurable options. More like a key system or something.

It’s looking more and more like just another cluster. I may even consider 
recommending we “outsource” that.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 28, 2019, at 6:46 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:

What version are you running?
Should be able to just spin up a new cluster and point it at same ELM / PLM / 
Smart Licensing account I think?
Share/pool your licensing

Cheers,

Tim

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Sunday, 29 September 2019 8:07 AM
To: Jeremy Bresley mailto:b...@brezworks.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Separate cluster for third party SIP clients with 
SIP/ICT trunk to production


The primary goal for the separate cluster would be to remove all networking 
restrictions. SIP devices could (attempt to) register from any on-premise 
network.

Secondary goal would be to be ready for a cloud service migration.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 28, 2019, at 6:00 PM, Jeremy Bresley 
mailto:b...@brezworks.com>> wrote:
BE6K is exactly the same software, just a different way to buy bundled hardware 
and Cisco/Vmware licensing.  You have the opportunity when you buy the hardware 
to get a discounted package of 35 UCL/CUWL standard/CUWL Meetings licenses.

Ordering guide has more information:
https://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/guide-c07-739442.html?dtid=osscdc000283

Is your goal of a separate cluster that it's going to be managed under a 
separate administrative domain, or to restrict calls to/from certain devices?
Jeremy
On 9/28/2019 5:46 PM, Lelio Fulgenzi wrote:

I was thinking about the possibility of spinning up a separate cluster for 
third party SIP device registration and then setting up a trunk (either SIP or 
ICT) to the production.

Is BE6000 any “simpler” than a full fledged CUCM install? Or is it the exact 
same?

Does ICT (still) allow for CSS mapping per device? So whatever CSS it had on 
one cluster, it will be mapped to the other?

I want to be able to offer up third party sip registration, but without having 
to open up access to the production cluster.

This would be namely devices used by other departments for security, etc.

Benefit of this second cluster would be if we do decide to migrate calling to 
the cloud, we’d maintain the small cluster and build a route path to the cloud 
via whatever option is available.

Thoughts?
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca

Re: [cisco-voip] Separate cluster for third party SIP clients with SIP/ICT trunk to production

2019-09-28 Thread Lelio Fulgenzi

Yup. That’s the plan. I was just wondering if be6k was more “user friendly” 
with fewer configurable options. More like a key system or something.

It’s looking more and more like just another cluster. I may even consider 
recommending we “outsource” that.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 28, 2019, at 6:46 PM, Tim Smith 
mailto:tim.sm...@enject.com.au>> wrote:

What version are you running?
Should be able to just spin up a new cluster and point it at same ELM / PLM / 
Smart Licensing account I think?
Share/pool your licensing

Cheers,

Tim

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Sunday, 29 September 2019 8:07 AM
To: Jeremy Bresley mailto:b...@brezworks.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Separate cluster for third party SIP clients with 
SIP/ICT trunk to production


The primary goal for the separate cluster would be to remove all networking 
restrictions. SIP devices could (attempt to) register from any on-premise 
network.

Secondary goal would be to be ready for a cloud service migration.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 28, 2019, at 6:00 PM, Jeremy Bresley 
mailto:b...@brezworks.com>> wrote:
BE6K is exactly the same software, just a different way to buy bundled hardware 
and Cisco/Vmware licensing.  You have the opportunity when you buy the hardware 
to get a discounted package of 35 UCL/CUWL standard/CUWL Meetings licenses.

Ordering guide has more information:
https://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/guide-c07-739442.html?dtid=osscdc000283

Is your goal of a separate cluster that it's going to be managed under a 
separate administrative domain, or to restrict calls to/from certain devices?
Jeremy
On 9/28/2019 5:46 PM, Lelio Fulgenzi wrote:

I was thinking about the possibility of spinning up a separate cluster for 
third party SIP device registration and then setting up a trunk (either SIP or 
ICT) to the production.

Is BE6000 any “simpler” than a full fledged CUCM install? Or is it the exact 
same?

Does ICT (still) allow for CSS mapping per device? So whatever CSS it had on 
one cluster, it will be mapped to the other?

I want to be able to offer up third party sip registration, but without having 
to open up access to the production cluster.

This would be namely devices used by other departments for security, etc.

Benefit of this second cluster would be if we do decide to migrate calling to 
the cloud, we’d maintain the small cluster and build a route path to the cloud 
via whatever option is available.

Thoughts?
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University  of Guelph Cornerstone with Improve Life tagline]



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Re: [cisco-voip] Separate cluster for third party SIP clients with SIP/ICT trunk to production

2019-09-28 Thread Lelio Fulgenzi

The primary goal for the separate cluster would be to remove all networking 
restrictions. SIP devices could (attempt to) register from any on-premise 
network.

Secondary goal would be to be ready for a cloud service migration.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 28, 2019, at 6:00 PM, Jeremy Bresley 
mailto:b...@brezworks.com>> wrote:

BE6K is exactly the same software, just a different way to buy bundled hardware 
and Cisco/Vmware licensing.  You have the opportunity when you buy the hardware 
to get a discounted package of 35 UCL/CUWL standard/CUWL Meetings licenses.

Ordering guide has more information:
https://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/guide-c07-739442.html?dtid=osscdc000283

Is your goal of a separate cluster that it's going to be managed under a 
separate administrative domain, or to restrict calls to/from certain devices?

Jeremy

On 9/28/2019 5:46 PM, Lelio Fulgenzi wrote:

I was thinking about the possibility of spinning up a separate cluster for 
third party SIP device registration and then setting up a trunk (either SIP or 
ICT) to the production.

Is BE6000 any “simpler” than a full fledged CUCM install? Or is it the exact 
same?

Does ICT (still) allow for CSS mapping per device? So whatever CSS it had on 
one cluster, it will be mapped to the other?

I want to be able to offer up third party sip registration, but without having 
to open up access to the production cluster.

This would be namely devices used by other departments for security, etc.

Benefit of this second cluster would be if we do decide to migrate calling to 
the cloud, we’d maintain the small cluster and build a route path to the cloud 
via whatever option is available.

Thoughts?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University  of Guelph Cornerstone with Improve Life tagline]



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[cisco-voip] Separate cluster for third party SIP clients with SIP/ICT trunk to production

2019-09-28 Thread Lelio Fulgenzi

I was thinking about the possibility of spinning up a separate cluster for 
third party SIP device registration and then setting up a trunk (either SIP or 
ICT) to the production.

Is BE6000 any “simpler” than a full fledged CUCM install? Or is it the exact 
same?

Does ICT (still) allow for CSS mapping per device? So whatever CSS it had on 
one cluster, it will be mapped to the other?

I want to be able to offer up third party sip registration, but without having 
to open up access to the production cluster.

This would be namely devices used by other departments for security, etc.

Benefit of this second cluster would be if we do decide to migrate calling to 
the cloud, we’d maintain the small cluster and build a route path to the cloud 
via whatever option is available.

Thoughts?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] line key vs. not really a line key

2019-09-26 Thread Lelio Fulgenzi
The biggest thing I don't like is the "Simplified New Call UI" - will have to 
figure out a way to disable that by default.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Pawlowski, Adam 
Sent: Thursday, September 26, 2019 11:13 AM
To: Lelio Fulgenzi ; voyp list, cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: RE: line key vs. not really a line key

The 7841 does , yes . It doesn't support session line mode but has four lines 
in sort of a "grid" on the screen.

The UX on these is not the best coming from the 7900 but I will give it that 
the keys are straight forward.



From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Thursday, September 26, 2019 11:06 AM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] line key vs. not really a line key


I want to avoid the surprise of getting a phone with what looks like a line key 
but really isn't a line key. Case in point, the 8800s that really only have 5 
line keys, but another 5 programmable keys, that, yes, you can use as line 
keys, but have to set the phone to some mode that has a huge set of caveats.

I can't seem to get the parlance straight there.

Do the 7800s have 4 actual line keys like, without special mode in the phone?



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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[cisco-voip] line key vs. not really a line key

2019-09-26 Thread Lelio Fulgenzi

I want to avoid the surprise of getting a phone with what looks like a line key 
but really isn't a line key. Case in point, the 8800s that really only have 5 
line keys, but another 5 programmable keys, that, yes, you can use as line 
keys, but have to set the phone to some mode that has a huge set of caveats.

I can't seem to get the parlance straight there.

Do the 7800s have 4 actual line keys like, without special mode in the phone?



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Webex Meetings Application

2019-09-26 Thread Lelio Fulgenzi
I think the only way to avoid this is to use the browser version.

The only way I've found that the browser version is consistently used is to go 
to the host site webpage, e.g. acme.webex.com and put in the information and 
then say "always use browser"

Not sure how good that is saved across sessions.

[cid:image001.png@01D5745A.21B5AA10]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Pawlowski, 
Adam
Sent: Thursday, September 26, 2019 10:56 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Webex Meetings Application

Hello all,

Is anyone aware of a way to suppress the Webex Meetings application installing 
and opening itself on a workstation after joining a meeting? It seems to do 
this when launching a meeting join from Jabber, opening yet another thing on 
the station that connects to Webex or appears on the desktop. I'm fine with 
that happening for persons who join a meeting directly as that's on them to 
choose to do so, but, for my Jabber users I would prefer it not to be launching 
another end-around application or running something else at startup on the 
computer just because they'd dared to join a meeting.

It looks like the only way to avoid this, is to install the Webex Meetings 
application centrally and suppress it popping up in the installer arguments. If 
you don't it just rudely presumes you want it on your computer.

Anyone find a way to stop this?

Adam
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Re: [cisco-voip] [EXTERNAL]how to get MRA listings from expressway?

2019-09-24 Thread Lelio Fulgenzi
Thanks! I’ll try that out in the morning.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 24, 2019, at 4:38 PM, Mergenthal, Chase 
mailto:chase.mergent...@bestbuy.com>> wrote:

In Expressway-C:
Click: “Status” -> “Unified Communications Status” -> “View sessions authorized 
by user credential”


--
Chase Mergenthal

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Tuesday, September 24, 2019 3:02 PM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [EXTERNAL]how to get MRA listings from expressway?


This message is from an external sender.
If you suspect this message is malicious, please click on the "Phish Reporter" 
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please do NOT open any attachments or click on any links.


OK – for the life of me, I can’t remember how to find the MRA sessions from 
expressway.

I’m sure it was an easy thing, but now I can’t even remember if I look on C or 
E.

Ack!

---
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Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
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[cisco-voip] how to get MRA listings from expressway?

2019-09-24 Thread Lelio Fulgenzi

OK - for the life of me, I can't remember how to find the MRA sessions from 
expressway.

I'm sure it was an easy thing, but now I can't even remember if I look on C or 
E.

Ack!

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

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Re: [cisco-voip] Jabber MRA with Cisco Umbrella

2019-09-24 Thread Lelio Fulgenzi
Which deployment model have you chosen? What features are you using on the 
endpoint?

I’m _pretty_ sure we’ve using Umbrella, but we’ve basically pointed our on-prem 
DNS servers to them. And that’s it. No endpoint configuration yet.

I’ve asked the team to make sure they do tests accordingly before any other 
configuration changes to ensure Jabber on/off-premise detection works.

It’s a shame the BUs can’t co-ordinate. I mentioned Jabber on/off-prem 
detection and I don’t think any of the Umbrella folks knew what I was talking 
about. If they did, they hid it pretty well.

Hmmm, maybe this is what that Solutions Support option is all about?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Brian Meade
Sent: Tuesday, September 24, 2019 2:37 PM
To: cisco-voip voyp list 
Subject: [cisco-voip] Jabber MRA with Cisco Umbrella

Has anyone been able to get this to work?

Umbrella always finds the _collab-edge SRV record even when internally.  I 
imagine if we made the voice services domain a local domain we would have the 
reverse issue of always seeing _cisco-uds even when external.

Any Umbrella features that could help here?

Thanks,
Brian Meade
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Re: [cisco-voip] Is Your CCIE Status on Your Cisco.com Profile?

2019-09-24 Thread Lelio Fulgenzi
I prefer Mt. Penguin.

As does Benadark Cumberband.

https://www.youtube.com/watch?v=9GHPNKUMf70=3m18s

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Tuesday, September 24, 2019 11:26 AM
To: Dave, Pavan 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] Is Your CCIE Status on Your Cisco.com Profile?

Thanks for the insight!

Correction to my previous post, I meant to type Mr. Penguin, and not Mt. 
Penguin.

On Tue, Sep 24, 2019 at 10:18 AM Dave, Pavan 
mailto:pd...@presidio.com>> wrote:
It’s been a while since my TAC days but CCIE meant you went straight to 
Backbone TAC.  They were considering phasing this out at some point, not sure 
where that went because TAC does key word based routing.

There is/was some thinking with customers that backbone = best, but the way 
keywords are distributed this may often times be a disservice to getting a 
speedy resolution. You may have a more skilled engineer, but they may not see 
that type of problem often and it will take them much longer to reach a 
resolution.



From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Tuesday, September 24, 2019 10:09 AM
To: UC Penguin mailto:gen...@ucpenguin.com>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Is Your CCIE Status on Your Cisco.com Profile?

EXTERNAL EMAIL


Low blow Mt Penguin, low blow.  I'm not saying you get developers on the case 
with you.  I think it's more of a backbone TAC (if available) versus the 
outsourced TAC.  I admittedly haven't opened a TAC case since fixing my status, 
so the benefit has yet to be seen by me.  I did notice I can select Sev 2 
online, however, Sev 1 was still disabled as an option when I took a cursory 
look.

On Tue, Sep 24, 2019 at 9:32 AM UC Penguin 
mailto:gen...@ucpenguin.com>> wrote:
Mine was associated, though I haven’t seen any noticeable TAC improvements.


Pavan Dave | Senior Engineer, Contact Center
Presidio (NASDAQ: PSDO) | presidio.com<http://presidio.com>
7701 Las Colinas Ridge #600, Irving, TX 75063
D: 469.464.1283 | C: 832.860.5465 | 
pd...@presidio.com<mailto:pd...@presidio.com>

On Sep 24, 2019, at 09:27, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I’ve forwarded this note to a couple of my colleagues. I’m pretty sure they had 
a similar experience in thinking CCIE treatment was automatic. I’ll have to 
follow up with them.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Tuesday, September 24, 2019 10:22 AM
To: Peter Slow mailto:peter.s...@gmail.com>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Is Your CCIE Status on Your 
Cisco.com<http://Cisco.com> Profile?

Thank you so much for the congratulations and appreciation!  So far no one has 
mentioned that it helped them get associated, or if they already were, so I'm 
not too sure if this was a valuable guide or not.  I'm afraid I might be the 
only knucklehead who earned his CCIE, promptly set it on a shelf, and didn't 
put it to work for me.

On Mon, Sep 23, 2019 at 6:38 PM Peter Slow 
mailto:peter.s...@gmail.com>> wrote:
Anthony,
Congratulations  on your fifth IE anniversary! It’s very nice of you to 
create and provide this guide to everyone. Thanks for creating this!

-Pete

On Tue, Sep 17, 2019 at 12:27 Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
Ok, so this is kind of big news for me, so I thought I'd share it with all of 
you; current and future CCIEs.

I got my CCIE Collaboration (45633) five years ago, and had always been told 
that I would receive preferred treatment when opening TAC cases.

Now, I didn't know how to verify that statement, so I just assumed it was 
happening.  Its not unreasonable to assume this was an automatic association.  
Come to find out, I was wrong, and for five years, I have been missing out on 
this benefit.

First up, just check if your CCO profile reflects your CCIE status, because it 
might.

Head on over to your Cisco.com<http://Cisco.com> Profile Account Management 
page:
ht

[cisco-voip] smartnet vs solutions support

2019-09-20 Thread Lelio Fulgenzi

Has anyone seen benefit from solutions support vs smartnet?

We're renewing a few items that were purchased with a year's worth of solution 
support and now's the time to save a few bucks if we can.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

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Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Lelio Fulgenzi
Where do we see this description? Source/Reference? (if you can share)

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Nimloth
Sent: Tuesday, September 17, 2019 4:13 PM
To: Anthony Holloway 
Cc: Tucci, Ben via cisco-voip ; Norton, Mike 

Subject: Re: [cisco-voip] what's the NC model of phones?

NC = "Non-China COO" where COO is Country of origin ;)
Case solved
W dniu 17 wrz 2019, o 22:09, użytkownik Nimloth 
mailto:niml...@nimloth.pl>> napisał:
Not sure. I would guess not manufactured in China
W dniu 17 wrz 2019, o 22:07, użytkownik Anthony Holloway < 
avholloway+cisco-v...@gmail.com<mailto:avholloway+cisco-v...@gmail.com>> 
napisał:
So what is that, like it can't be imported and used inside of China?  Or that 
it wasn't manufactured in China?

On Tue, Sep 17, 2019 at 3:06 PM Nimloth < 
niml...@nimloth.pl<mailto:niml...@nimloth.pl>> wrote:
Non-China to be more accurate
W dniu 17 wrz 2019, o 22:05, użytkownik Nimloth < 
niml...@nimloth.pl<mailto:niml...@nimloth.pl>> napisał:
NC = No China
W dniu 17 wrz 2019, o 22:02, użytkownik Anthony Holloway < 
avholloway+cisco-v...@gmail.com<mailto:avholloway+cisco-v...@gmail.com>> 
napisał:
I think everyone is just guessing what NC stands for.  I'd like to think it's 
because it's Not Complete, and you have to build it yourself like a piece of 
Ikea furniture.

On Tue, Sep 17, 2019 at 2:59 PM James Buchanan < 
james.buchan...@gmail.com<mailto:james.buchan...@gmail.com>> wrote:
Hello,

With much searching, this site: https://itprice.com/cisco/cp-8845-nc-k9=.html 
indicates that the "NC" phone is "Non-China" Country of Origin. I don't know 
that for sure, but I thought it was an interesting, undocumented 
interpretation. At least it would explain why it's more expensive.

Thanks,

James

On Tue, Sep 17, 2019 at 8:47 PM Pawlowski, Adam < 
aj...@buffalo.edu<mailto:aj...@buffalo.edu>> wrote:
Slightly bigger screen, and no USB port.

I still don’t know why you’d want that unless you need Bluetooth are still 
security minded (?), or you use the wall mount kit and want the same appearance 
everywhere?

Also I assume it can receive video so it can be used in a lobby or sensitive 
area if you do enough video calling and have something to see.

The camera feels like you can snap it off pretty easily anyways.

Adam


From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Tuesday, September 17, 2019 3:44 PM
To: Hunter Fuller mailto:hf0...@uah.edu>>
Cc: Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

In actuality, the 8845 includes: Integrated Bluetooth + Intelligent Proximity 
over what an 8841 has.

From the brochure:

https://www.cisco.com/c/dam/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7940g/prod_brochure0900aecd800f6d4a.pdf

Probably more.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


From: Hunter Fuller mailto:hf0...@uah.edu>>
Sent: Tuesday, September 17, 2019 3:35 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Charles Goldsmith mailto:wo...@justfamily.org>>; 
Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>; voyp 
list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

But isn't an 8845 without a camera basically an 8841? ... The use case for such 
a device would have to be unbelievably slim, surely...

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering


On Tue, Sep 17, 2019 at 2:30 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Hmmm, no camera would make sense.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le.

Re: [cisco-voip] Jabber with CCX , over MRA

2019-09-17 Thread Lelio Fulgenzi

Interesting… that 2ring looks neat.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Tuesday, September 17, 2019 3:56 PM
To: Lelio Fulgenzi 
Cc: Pawlowski, Adam ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Jabber with CCX , over MRA

As in, load FIPPA in a custom tab?  I haven't tried this, but in theory it 
should not work, because the FIPPA source code is formatted specifically for IP 
Phones to understand and not your average web browser.

You could however just roll your own FIPPA client for a custom tab in jabber.  
Or just purchase 2ring Compact Agent.

On Tue, Sep 17, 2019 at 12:36 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

I’m eager to find out if Jabber supports the phone agent….

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Tuesday, September 17, 2019 1:32 PM
To: Pawlowski, Adam mailto:aj...@buffalo.edu>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Jabber with CCX , over MRA

The UCCX 12.x SRND is telling us that an end point (like CSF or 8851) 
registered via MRA is supported as an Agent device.

It also tells us that the Agent's access to Finesse for sign-in/state changes 
is only available over VPN or direct internet access to Finesse.

However, if VPN is all you got, then Jabber over MRA is not necessary.  
Therefore, expose your Finesse to the internet (port usage guide) and have your 
cake and eat it too.

On Tue, Sep 17, 2019 at 11:57 AM Pawlowski, Adam 
mailto:aj...@buffalo.edu>> wrote:
Good afternoon all,

Just trying to get my notes together on the subject of using Jabber as an agent 
softphone, with UCCX (12) , over MRA. Recently saw some commentary that it is 
not supported, but, it’s not explicitly called out that I can tell.

The CCX SRND mentions that Expressway is supported “as an endpoint”, Jabber can 
be used, but doesn’t call any specific limitation to the two. This guide does 
say that Multiline is not supported which seemed to be new.

As far as I can tell it is working just fine to use with Finesse over MRA, the 
only thing I haven’t done yet is looked at traffic to see if it/CTI works 
because it can reach the UCM directly.

Anyone have any experience with trying to implement that, or, if they know for 
sure it is problematic or … not ?

Adam
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Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Lelio Fulgenzi
In actuality, the 8845 includes: Integrated Bluetooth + Intelligent Proximity 
over what an 8841 has.

From the brochure:

https://www.cisco.com/c/dam/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7940g/prod_brochure0900aecd800f6d4a.pdf

Probably more.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Hunter Fuller 
Sent: Tuesday, September 17, 2019 3:35 PM
To: Lelio Fulgenzi 
Cc: Charles Goldsmith ; Norton, Mike 
; voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] what's the NC model of phones?

But isn't an 8845 without a camera basically an 8841? ... The use case for such 
a device would have to be unbelievably slim, surely...

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering


On Tue, Sep 17, 2019 at 2:30 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Hmmm, no camera would make sense.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Charles Goldsmith mailto:wo...@justfamily.org>>
Sent: Tuesday, September 17, 2019 3:14 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

More and more odd, when I searched for that part number, I couldn't find it.

Could it be a No Camera option, since it seems to only be coming up on phones 
that normally have a camera?

The 8865 has a -nc but the 8851 does not

On Tue, Sep 17, 2019 at 2:05 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I see it in ccw. The description is a little different. IP phone vs UC Phone.

[cid:image002.png@01D56D6E.C4C7DB80]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Charles Goldsmith
Sent: Tuesday, September 17, 2019 2:57 PM
To: Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

Well, I was way off...

I can't find that part number in CCW at all, and I was thinking of the NR 
version, which is no radio anyway.

Lelio, where did you see CP-8845-NC-K9?

On Tue, Sep 17, 2019 at 1:34 PM Norton, Mike 
mailto:mikenor...@pwsd76.ab.ca>> wrote:
But I thought K9 means "strong crypto"? So NC-K9 is "no crypto *and* strong 
crypto"

-mn


-Original Message-
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Charles Goldsmith
Sent: September 13, 2019 3:30 PM
To: Myron Young mailto:mdavid_yo...@hotmail.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

Export purposes

> On Sep 13, 2019, at 4:24 PM, Myron Young 
> mailto:mdavid_yo...@hotmail.com>> wrote:
>
> Maybe this is a silly question, but why would anyone want a no crypto phone?
>
>> On Sep 13, 2019, at 4:09 PM, Lelio Fulgenzi 
>> mailto:le...@uoguelph.ca>> wrote:
>>
>> AH. Gotcha.
>>
>> ---
>> Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
>> Services | University of Guelph Room 037 Animal Science & Nutrition
>> Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>
>>
>> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instag

Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Lelio Fulgenzi
And you’re paying more!

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Hunter Fuller 
Sent: Tuesday, September 17, 2019 3:35 PM
To: Lelio Fulgenzi 
Cc: Charles Goldsmith ; Norton, Mike 
; voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] what's the NC model of phones?

But isn't an 8845 without a camera basically an 8841? ... The use case for such 
a device would have to be unbelievably slim, surely...

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering


On Tue, Sep 17, 2019 at 2:30 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Hmmm, no camera would make sense.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Charles Goldsmith mailto:wo...@justfamily.org>>
Sent: Tuesday, September 17, 2019 3:14 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>; 
voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

More and more odd, when I searched for that part number, I couldn't find it.

Could it be a No Camera option, since it seems to only be coming up on phones 
that normally have a camera?

The 8865 has a -nc but the 8851 does not

On Tue, Sep 17, 2019 at 2:05 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I see it in ccw. The description is a little different. IP phone vs UC Phone.

[cid:image002.png@01D56D6E.75D01920]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Charles Goldsmith
Sent: Tuesday, September 17, 2019 2:57 PM
To: Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

Well, I was way off...

I can't find that part number in CCW at all, and I was thinking of the NR 
version, which is no radio anyway.

Lelio, where did you see CP-8845-NC-K9?

On Tue, Sep 17, 2019 at 1:34 PM Norton, Mike 
mailto:mikenor...@pwsd76.ab.ca>> wrote:
But I thought K9 means "strong crypto"? So NC-K9 is "no crypto *and* strong 
crypto"

-mn


-Original Message-
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Charles Goldsmith
Sent: September 13, 2019 3:30 PM
To: Myron Young mailto:mdavid_yo...@hotmail.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

Export purposes

> On Sep 13, 2019, at 4:24 PM, Myron Young 
> mailto:mdavid_yo...@hotmail.com>> wrote:
>
> Maybe this is a silly question, but why would anyone want a no crypto phone?
>
>> On Sep 13, 2019, at 4:09 PM, Lelio Fulgenzi 
>> mailto:le...@uoguelph.ca>> wrote:
>>
>> AH. Gotcha.
>>
>> ---
>> Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
>> Services | University of Guelph Room 037 Animal Science & Nutrition
>> Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>
>>
>> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
>> Twitter and Facebook
>>
>>
>>
>> -Original Message-
>> From: Charles Goldsmith mailto:wo...@justfamily.org>>
>> Sent: Friday, September 13, 2019 4:05 PM
>> To: Lelio Ful

Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Lelio Fulgenzi
Hmmm, no camera would make sense.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Charles Goldsmith 
Sent: Tuesday, September 17, 2019 3:14 PM
To: Lelio Fulgenzi 
Cc: Norton, Mike ; voyp list, cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: Re: [cisco-voip] what's the NC model of phones?

More and more odd, when I searched for that part number, I couldn't find it.

Could it be a No Camera option, since it seems to only be coming up on phones 
that normally have a camera?

The 8865 has a -nc but the 8851 does not

On Tue, Sep 17, 2019 at 2:05 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I see it in ccw. The description is a little different. IP phone vs UC Phone.

[cid:image002.png@01D56D6C.D7BB4E90]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Charles Goldsmith
Sent: Tuesday, September 17, 2019 2:57 PM
To: Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

Well, I was way off...

I can't find that part number in CCW at all, and I was thinking of the NR 
version, which is no radio anyway.

Lelio, where did you see CP-8845-NC-K9?

On Tue, Sep 17, 2019 at 1:34 PM Norton, Mike 
mailto:mikenor...@pwsd76.ab.ca>> wrote:
But I thought K9 means "strong crypto"? So NC-K9 is "no crypto *and* strong 
crypto"

-mn


-Original Message-
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Charles Goldsmith
Sent: September 13, 2019 3:30 PM
To: Myron Young mailto:mdavid_yo...@hotmail.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

Export purposes

> On Sep 13, 2019, at 4:24 PM, Myron Young 
> mailto:mdavid_yo...@hotmail.com>> wrote:
>
> Maybe this is a silly question, but why would anyone want a no crypto phone?
>
>> On Sep 13, 2019, at 4:09 PM, Lelio Fulgenzi 
>> mailto:le...@uoguelph.ca>> wrote:
>>
>> AH. Gotcha.
>>
>> ---
>> Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
>> Services | University of Guelph Room 037 Animal Science & Nutrition
>> Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>
>>
>> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
>> Twitter and Facebook
>>
>>
>>
>> -Original Message-
>> From: Charles Goldsmith mailto:wo...@justfamily.org>>
>> Sent: Friday, September 13, 2019 4:05 PM
>> To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
>> Cc: voyp list, cisco-voip 
>> (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>)
>> mailto:cisco-voip@puck.nether.net>>
>> Subject: Re: [cisco-voip] what's the NC model of phones?
>>
>> No crypto
>>
>>> On Sep 13, 2019, at 3:02 PM, Lelio Fulgenzi 
>>> mailto:le...@uoguelph.ca>> wrote:
>>>
>>>
>>> Anyone know what the NC model of phones are?
>>>
>>> There's the CP-8845-K9=, but also the CP-8845-NC-K9=. And the NC version is 
>>> more expensive with a longer lead time.
>>>
>>> Can't find any details on the datasheet or any google search.
>>>
>>>
>>> ---
>>> Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
>>> Services | University of Guelph Room 037 Animal Science & Nutrition
>>> Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
>>> 519-824-4120 Ext. 56354 |
>>> le...@uoguelph.ca<mailto:le...@uoguelph.ca><mailto:le...@uoguelph.ca<mailto:le...@uoguelph.ca>>
>>>
>>> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><ht

Re: [cisco-voip] what's the NC model of phones?

2019-09-17 Thread Lelio Fulgenzi
I see it in ccw. The description is a little different. IP phone vs UC Phone.

[cid:image001.png@01D56D69.5D957FD0]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Charles 
Goldsmith
Sent: Tuesday, September 17, 2019 2:57 PM
To: Norton, Mike 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] what's the NC model of phones?

Well, I was way off...

I can't find that part number in CCW at all, and I was thinking of the NR 
version, which is no radio anyway.

Lelio, where did you see CP-8845-NC-K9?

On Tue, Sep 17, 2019 at 1:34 PM Norton, Mike 
mailto:mikenor...@pwsd76.ab.ca>> wrote:
But I thought K9 means "strong crypto"? So NC-K9 is "no crypto *and* strong 
crypto"

-mn


-Original Message-
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Charles Goldsmith
Sent: September 13, 2019 3:30 PM
To: Myron Young mailto:mdavid_yo...@hotmail.com>>
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] what's the NC model of phones?

Export purposes

> On Sep 13, 2019, at 4:24 PM, Myron Young 
> mailto:mdavid_yo...@hotmail.com>> wrote:
>
> Maybe this is a silly question, but why would anyone want a no crypto phone?
>
>> On Sep 13, 2019, at 4:09 PM, Lelio Fulgenzi 
>> mailto:le...@uoguelph.ca>> wrote:
>>
>> AH. Gotcha.
>>
>> ---
>> Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
>> Services | University of Guelph Room 037 Animal Science & Nutrition
>> Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>
>>
>> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
>> Twitter and Facebook
>>
>>
>>
>> -Original Message-
>> From: Charles Goldsmith mailto:wo...@justfamily.org>>
>> Sent: Friday, September 13, 2019 4:05 PM
>> To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
>> Cc: voyp list, cisco-voip 
>> (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>)
>> mailto:cisco-voip@puck.nether.net>>
>> Subject: Re: [cisco-voip] what's the NC model of phones?
>>
>> No crypto
>>
>>> On Sep 13, 2019, at 3:02 PM, Lelio Fulgenzi 
>>> mailto:le...@uoguelph.ca>> wrote:
>>>
>>>
>>> Anyone know what the NC model of phones are?
>>>
>>> There's the CP-8845-K9=, but also the CP-8845-NC-K9=. And the NC version is 
>>> more expensive with a longer lead time.
>>>
>>> Can't find any details on the datasheet or any google search.
>>>
>>>
>>> ---
>>> Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
>>> Services | University of Guelph Room 037 Animal Science & Nutrition
>>> Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
>>> 519-824-4120 Ext. 56354 |
>>> le...@uoguelph.ca<mailto:le...@uoguelph.ca><mailto:le...@uoguelph.ca<mailto:le...@uoguelph.ca>>
>>>
>>> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><http://www.uoguelph.ca/ccs> 
>>> | @UofGCCS on
>>> Instagram, Twitter and Facebook
>>>
>>> [University of Guelph Cornerstone with Improve Life tagline]
>>>
>>> 
>>> ___
>>> cisco-voip mailing list
>>> cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
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Re: [cisco-voip] Jabber with CCX , over MRA

2019-09-17 Thread Lelio Fulgenzi

I’m eager to find out if Jabber supports the phone agent….

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Tuesday, September 17, 2019 1:32 PM
To: Pawlowski, Adam 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Jabber with CCX , over MRA

The UCCX 12.x SRND is telling us that an end point (like CSF or 8851) 
registered via MRA is supported as an Agent device.

It also tells us that the Agent's access to Finesse for sign-in/state changes 
is only available over VPN or direct internet access to Finesse.

However, if VPN is all you got, then Jabber over MRA is not necessary.  
Therefore, expose your Finesse to the internet (port usage guide) and have your 
cake and eat it too.

On Tue, Sep 17, 2019 at 11:57 AM Pawlowski, Adam 
mailto:aj...@buffalo.edu>> wrote:
Good afternoon all,

Just trying to get my notes together on the subject of using Jabber as an agent 
softphone, with UCCX (12) , over MRA. Recently saw some commentary that it is 
not supported, but, it’s not explicitly called out that I can tell.

The CCX SRND mentions that Expressway is supported “as an endpoint”, Jabber can 
be used, but doesn’t call any specific limitation to the two. This guide does 
say that Multiline is not supported which seemed to be new.

As far as I can tell it is working just fine to use with Finesse over MRA, the 
only thing I haven’t done yet is looked at traffic to see if it/CTI works 
because it can reach the UCM directly.

Anyone have any experience with trying to implement that, or, if they know for 
sure it is problematic or … not ?

Adam
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Re: [cisco-voip] Jabber with CCX , over MRA

2019-09-17 Thread Lelio Fulgenzi
Ok. From what I recall, it's not that Jabber is not supported with CCX, but in 
fact, a common deployment model is not supported.

I believe it has to do with the same primary extension enabled on more than one 
device, with the primary extension being the agent extension.

In all my discussions, no one could tell me that if we were to choose to use 
Jabber on a desktop, on-prem, with multiple extensions (uccx primary, private 
secondary), that it wouldn't work.

The answer always came back, "but that's not how we want to use it".

I'm eager to find out more about Jabber and CCX (and MRA).

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Pawlowski, 
Adam
Sent: Tuesday, September 17, 2019 12:58 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Jabber with CCX , over MRA

Good afternoon all,

Just trying to get my notes together on the subject of using Jabber as an agent 
softphone, with UCCX (12) , over MRA. Recently saw some commentary that it is 
not supported, but, it's not explicitly called out that I can tell.

The CCX SRND mentions that Expressway is supported "as an endpoint", Jabber can 
be used, but doesn't call any specific limitation to the two. This guide does 
say that Multiline is not supported which seemed to be new.

As far as I can tell it is working just fine to use with Finesse over MRA, the 
only thing I haven't done yet is looked at traffic to see if it/CTI works 
because it can reach the UCM directly.

Anyone have any experience with trying to implement that, or, if they know for 
sure it is problematic or ... not ?

Adam
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[cisco-voip] what was that other cisco equipment/software tracking webesite

2019-09-17 Thread Lelio Fulgenzi

So I've seen the MyDevices option but there was another website/tool that Cisco 
launched recently to help track equipment and contracts.

Can anyone remember it?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] what's the NC model of phones?

2019-09-13 Thread Lelio Fulgenzi
AH. Gotcha. 

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook



-Original Message-
From: Charles Goldsmith  
Sent: Friday, September 13, 2019 4:05 PM
To: Lelio Fulgenzi 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] what's the NC model of phones?

No crypto

> On Sep 13, 2019, at 3:02 PM, Lelio Fulgenzi  wrote:
> 
> 
> Anyone know what the NC model of phones are?
> 
> There's the CP-8845-K9=, but also the CP-8845-NC-K9=. And the NC version is 
> more expensive with a longer lead time.
> 
> Can't find any details on the datasheet or any google search.
> 
> 
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph Room 037 
> Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>
> 
> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on 
> Instagram, Twitter and Facebook
> 
> [University of Guelph Cornerstone with Improve Life tagline]
> 
> 
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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[cisco-voip] what's the NC model of phones?

2019-09-13 Thread Lelio Fulgenzi

Anyone know what the NC model of phones are?

There's the CP-8845-K9=, but also the CP-8845-NC-K9=. And the NC version is 
more expensive with a longer lead time.

Can't find any details on the datasheet or any google search.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Jabber 12.7 - Create Voicemail

2019-09-13 Thread Lelio Fulgenzi
Thanks for this.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Pawlowski, 
Adam
Sent: Friday, September 13, 2019 3:08 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Jabber 12.7 - Create Voicemail

Good afternoon everyone!

As the Jabber 12.7 EFT has ended and the software is now out, I was updating my 
internal notes with the new release notes and something caught my eye you may 
want to look at.

In this version of Jabber you can create voicemail with a button to record a 
new message and send it. In some other versions you can use this forward 
voicemail but anyways.

This feature supports the ability to search the voicemail user catalog and 
includes distribution lists. Yes, you should not have bad names on your objects 
so users can't see them but I wanted to let people know that there is, by 
default, a system distribution list for both All Voicemail Users and All 
Voicemail Contacts.

You should review this document:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/10xcucsag060.html

and move that to a partition that users cant search or build an access list 
before someone figures out they can send voicemail to all the system users - if 
you have distribution lists enabled.

Have a great weekend.

Adam Pawlowski
SUNYAB
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Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi

Interesting. I must have simply read it incorrectly. I don’t think I would have 
picked any other formatting in retrospect.

What are others using?

Other than Anthony, who’s focused on fruits for some reason.

I’d like to be AVOCADO.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Charles Goldsmith 
Sent: Friday, September 13, 2019 1:47 PM
To: Lelio Fulgenzi 
Cc: Anthony Holloway ; cisco-voip voyp list 

Subject: Re: [cisco-voip] Bulk Admin and Jabber

It just has to be unique, the association comes from the End User device 
association as well as the Owner User ID.  Anthony has it correct.

On Fri, Sep 13, 2019 at 12:41 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ok. Hold on. Are you sure? I did mean userID. As a Cisco requirement. Not 
company standard.

I’m almost 100% positive I read in the deployment guide it needs to be the 
userID. And it was the Jabber deployment guide. Which, of course, I didn’t 
save. 

When asking about it, I was told, it was really the only way you could get a 
Jabber device to associate with a user after logon. How else would you?

I mean, there’s nothing else I think I’d really want to use, but, honestly, I 
believe(d) it’s a requirement.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Friday, September 13, 2019 12:40 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Brian Meade mailto:bmead...@vt.edu>>; cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

"... when we know the device name for the softphones needs to be the userID"

Just to be clear, it does not.  That was an old CUPC requirement, and the new 
requirements are as follows:

CSF = could be whatever you want, e.g., banana (unless you have QM call 
recording, then it needs to be all caps CSFSOMETHING for QM)
TCT = must be all caps TCTSOMETHING
BOT =  must be all caps BOTSOMETHING
TAB = must be all caps TABSOMETHING

None of them however, need the User ID in the name.  Could be TCTBANANA for 
example.

Maybe that's not what you meant.  Maybe you meant, for your company's standard 
build, but I thought I'd address that, since other people might have read that 
it needed to be that way.

On Fri, Sep 13, 2019 at 10:25 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
This looks like an interesting option. I’ll have to see how much effort it 
takes to get the templates set up in order for us to use this.

I didn’t like the fact that it’s asking me to fill in the device name, when we 
know the device name for the softphones needs to be the userID. So this is a 
step that could lead to errors and extra effort.

I know this sounds like _I_ don’t want to do this stuff, but when you’re 
preparing instructions for a group of people with varying skill sets, the less 
work required the better.

At least we have some options.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade mailto:bmead...@vt.edu>>
Sent: Friday, September 13, 2019 11:02 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>; 
cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

Have you tried using the Quick/User Phone Add?  That works pretty well.  Just 
assign device/line templates to user profiles and adding a 
CSF/TCT/RDP/Deskphone/TAB/BOT device for a user takes all of a minute at most.

On Fri, Sep 13, 2019 at 10:42 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I guess it’s a combo of built-in tools and tools people are familiar with.

I like the idea, but again, adding extra steps like that might not work. Now, 
that being said, I wonder if I can modify the orde

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
Ok. Hold on. Are you sure? I did mean userID. As a Cisco requirement. Not 
company standard.

I’m almost 100% positive I read in the deployment guide it needs to be the 
userID. And it was the Jabber deployment guide. Which, of course, I didn’t 
save. 

When asking about it, I was told, it was really the only way you could get a 
Jabber device to associate with a user after logon. How else would you?

I mean, there’s nothing else I think I’d really want to use, but, honestly, I 
believe(d) it’s a requirement.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Friday, September 13, 2019 12:40 PM
To: Lelio Fulgenzi 
Cc: Brian Meade ; cisco-voip voyp list 

Subject: Re: [cisco-voip] Bulk Admin and Jabber

"... when we know the device name for the softphones needs to be the userID"

Just to be clear, it does not.  That was an old CUPC requirement, and the new 
requirements are as follows:

CSF = could be whatever you want, e.g., banana (unless you have QM call 
recording, then it needs to be all caps CSFSOMETHING for QM)
TCT = must be all caps TCTSOMETHING
BOT =  must be all caps BOTSOMETHING
TAB = must be all caps TABSOMETHING

None of them however, need the User ID in the name.  Could be TCTBANANA for 
example.

Maybe that's not what you meant.  Maybe you meant, for your company's standard 
build, but I thought I'd address that, since other people might have read that 
it needed to be that way.

On Fri, Sep 13, 2019 at 10:25 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
This looks like an interesting option. I’ll have to see how much effort it 
takes to get the templates set up in order for us to use this.

I didn’t like the fact that it’s asking me to fill in the device name, when we 
know the device name for the softphones needs to be the userID. So this is a 
step that could lead to errors and extra effort.

I know this sounds like _I_ don’t want to do this stuff, but when you’re 
preparing instructions for a group of people with varying skill sets, the less 
work required the better.

At least we have some options.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade mailto:bmead...@vt.edu>>
Sent: Friday, September 13, 2019 11:02 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>; 
cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

Have you tried using the Quick/User Phone Add?  That works pretty well.  Just 
assign device/line templates to user profiles and adding a 
CSF/TCT/RDP/Deskphone/TAB/BOT device for a user takes all of a minute at most.

On Fri, Sep 13, 2019 at 10:42 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I guess it’s a combo of built-in tools and tools people are familiar with.

I like the idea, but again, adding extra steps like that might not work. Now, 
that being said, I wonder if I can modify the order in which the columns are 
presented to the import tool? If they allow headers, that should be ok, right?

I might be stuck with looking for green columns for the first round. ☹

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Friday, September 13, 2019 10:31 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

"...I need to use the built-in tools..."

So, Excel + BAT is built-in, and Python + AXL is not?

I kid, I kid.  I get that there's a common familiarity with Excel and not one 
with Python.

I have a recommendation when working with BAT import files in Excel.  Insert a 
few input columns to the left of the actual data, and th

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
{thumbs up}

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Friday, September 13, 2019 12:41 PM
To: Brian Meade 
Cc: Lelio Fulgenzi ; cisco-voip voyp list 

Subject: Re: [cisco-voip] Bulk Admin and Jabber

I'd like to upvote this option.

On Fri, Sep 13, 2019 at 10:02 AM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
Have you tried using the Quick/User Phone Add?  That works pretty well.  Just 
assign device/line templates to user profiles and adding a 
CSF/TCT/RDP/Deskphone/TAB/BOT device for a user takes all of a minute at most.

On Fri, Sep 13, 2019 at 10:42 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I guess it’s a combo of built-in tools and tools people are familiar with.

I like the idea, but again, adding extra steps like that might not work. Now, 
that being said, I wonder if I can modify the order in which the columns are 
presented to the import tool? If they allow headers, that should be ok, right?

I might be stuck with looking for green columns for the first round. ☹

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Friday, September 13, 2019 10:31 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

"...I need to use the built-in tools..."

So, Excel + BAT is built-in, and Python + AXL is not?

I kid, I kid.  I get that there's a common familiarity with Excel and not one 
with Python.

I have a recommendation when working with BAT import files in Excel.  Insert a 
few input columns to the left of the actual data, and then drive your entire 
spreadsheet with formulas.  This will save you from having to constantly scroll 
left and right look for cells you need to fill in.  You will have to exclude 
them when you export/save as csv.  However, keeping the input columns together 
on the left should make this very easy.  You can duplicate the sheet and delete 
them, you can have two different files: XLSX and CSV, you can copy and paste 
into Notepad++ and CTRL+H replace tabs (\t) with commas (,).  There's a few 
options there.  Anyway, I find it much nicer to input the data this way.  I 
hope it helps you too.

Do this:

[image.png]

Not this:

[image.png]



On Thu, Sep 12, 2019 at 7:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
This looks like an interesting option. I’ll have to see how much effort it 
takes to get the templates set up in order for us to use this.

I didn’t like the fact that it’s asking me to fill in the device name, when we 
know the device name for the softphones needs to be the userID. So this is a 
step that could lead to errors and extra effort.

I know this sounds like _I_ don’t want to do this stuff, but when you’re 
preparing instructions for a group of people with varying skill sets, the less 
work required the better.

At least we have some options.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade 
Sent: Friday, September 13, 2019 11:02 AM
To: Lelio Fulgenzi 
Cc: Anthony Holloway ; cisco-voip voyp list 

Subject: Re: [cisco-voip] Bulk Admin and Jabber

Have you tried using the Quick/User Phone Add?  That works pretty well.  Just 
assign device/line templates to user profiles and adding a 
CSF/TCT/RDP/Deskphone/TAB/BOT device for a user takes all of a minute at most.

On Fri, Sep 13, 2019 at 10:42 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I guess it’s a combo of built-in tools and tools people are familiar with.

I like the idea, but again, adding extra steps like that might not work. Now, 
that being said, I wonder if I can modify the order in which the columns are 
presented to the import tool? If they allow headers, that should be ok, right?

I might be stuck with looking for green columns for the first round. ☹

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Friday, September 13, 2019 10:31 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

"...I need to use the built-in tools..."

So, Excel + BAT is built-in, and Python + AXL is not?

I kid, I kid.  I get that there's a common familiarity with Excel and not one 
with Python.

I have a recommendation when working with BAT import files in Excel.  Insert a 
few input columns to the left of the actual data, and then drive your entire 
spreadsheet with formulas.  This will save you from having to constantly scroll 
left and right look for cells you need to fill in.  You will have to exclude 
them when you export/save as csv.  However, keeping the input columns together 
on the left should make this very easy.  You can duplicate the sheet and delete 
them, you can have two different files: XLSX and CSV, you can copy and paste 
into Notepad++ and CTRL+H replace tabs (\t) with commas (,).  There's a few 
options there.  Anyway, I find it much nicer to input the data this way.  I 
hope it helps you too.

Do this:

[image.png]

Not this:

[image.png]



On Thu, Sep 12, 2019 at 7:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
dec

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
Will try this… thanks.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Brian Meade 
Sent: Friday, September 13, 2019 11:02 AM
To: Lelio Fulgenzi 
Cc: Anthony Holloway ; cisco-voip voyp list 

Subject: Re: [cisco-voip] Bulk Admin and Jabber

Have you tried using the Quick/User Phone Add?  That works pretty well.  Just 
assign device/line templates to user profiles and adding a 
CSF/TCT/RDP/Deskphone/TAB/BOT device for a user takes all of a minute at most.

On Fri, Sep 13, 2019 at 10:42 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I guess it’s a combo of built-in tools and tools people are familiar with.

I like the idea, but again, adding extra steps like that might not work. Now, 
that being said, I wonder if I can modify the order in which the columns are 
presented to the import tool? If they allow headers, that should be ok, right?

I might be stuck with looking for green columns for the first round. ☹

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Friday, September 13, 2019 10:31 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

"...I need to use the built-in tools..."

So, Excel + BAT is built-in, and Python + AXL is not?

I kid, I kid.  I get that there's a common familiarity with Excel and not one 
with Python.

I have a recommendation when working with BAT import files in Excel.  Insert a 
few input columns to the left of the actual data, and then drive your entire 
spreadsheet with formulas.  This will save you from having to constantly scroll 
left and right look for cells you need to fill in.  You will have to exclude 
them when you export/save as csv.  However, keeping the input columns together 
on the left should make this very easy.  You can duplicate the sheet and delete 
them, you can have two different files: XLSX and CSV, you can copy and paste 
into Notepad++ and CTRL+H replace tabs (\t) with commas (,).  There's a few 
options there.  Anyway, I find it much nicer to input the data this way.  I 
hope it helps you too.

Do this:

[image.png]

Not this:

[image.png]



On Thu, Sep 12, 2019 at 7:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on 

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
Ugh. That’s a drag.

I’ll also have to consider importing devices without DNs (if that’s possible). 
Because our DNs will have different classes of service, forwarding rules, etc. 
Or, seeing which columns are required, like Charles mentioned. If I can simply 
add a DN and it takes the settings from the existing DN, that would be great.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Friday, September 13, 2019 10:50 AM
To: Lelio Fulgenzi 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] Bulk Admin and Jabber

Nope!  I actually just did this a week ago with Hunt Pilots, Hunt Lists and 
Line Groups.  The import failed when I moved the columns around, and I had to 
revert the order.  It's safe to say that the column order matters in some 
instances.  Feel free to play with it though.

On Fri, Sep 13, 2019 at 9:42 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I guess it’s a combo of built-in tools and tools people are familiar with.

I like the idea, but again, adding extra steps like that might not work. Now, 
that being said, I wonder if I can modify the order in which the columns are 
presented to the import tool? If they allow headers, that should be ok, right?

I might be stuck with looking for green columns for the first round. ☹

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Friday, September 13, 2019 10:31 AM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bulk Admin and Jabber

"...I need to use the built-in tools..."

So, Excel + BAT is built-in, and Python + AXL is not?

I kid, I kid.  I get that there's a common familiarity with Excel and not one 
with Python.

I have a recommendation when working with BAT import files in Excel.  Insert a 
few input columns to the left of the actual data, and then drive your entire 
spreadsheet with formulas.  This will save you from having to constantly scroll 
left and right look for cells you need to fill in.  You will have to exclude 
them when you export/save as csv.  However, keeping the input columns together 
on the left should make this very easy.  You can duplicate the sheet and delete 
them, you can have two different files: XLSX and CSV, you can copy and paste 
into Notepad++ and CTRL+H replace tabs (\t) with commas (,).  There's a few 
options there.  Anyway, I find it much nicer to input the data this way.  I 
hope it helps you too.

Do this:

[image.png]

Not this:

[image.png]



On Thu, Sep 12, 2019 at 7:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
I guess it’s a combo of built-in tools and tools people are familiar with.

I like the idea, but again, adding extra steps like that might not work. Now, 
that being said, I wonder if I can modify the order in which the columns are 
presented to the import tool? If they allow headers, that should be ok, right?

I might be stuck with looking for green columns for the first round. ☹

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Friday, September 13, 2019 10:31 AM
To: Lelio Fulgenzi 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] Bulk Admin and Jabber

"...I need to use the built-in tools..."

So, Excel + BAT is built-in, and Python + AXL is not?

I kid, I kid.  I get that there's a common familiarity with Excel and not one 
with Python.

I have a recommendation when working with BAT import files in Excel.  Insert a 
few input columns to the left of the actual data, and then drive your entire 
spreadsheet with formulas.  This will save you from having to constantly scroll 
left and right look for cells you need to fill in.  You will have to exclude 
them when you export/save as csv.  However, keeping the input columns together 
on the left should make this very easy.  You can duplicate the sheet and delete 
them, you can have two different files: XLSX and CSV, you can copy and paste 
into Notepad++ and CTRL+H replace tabs (\t) with commas (,).  There's a few 
options there.  Anyway, I find it much nicer to input the data this way.  I 
hope it helps you too.

Do this:

[image.png]

Not this:

[image.png]



On Thu, Sep 12, 2019 at 7:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

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Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
Ok. So I tested exporting CSF and TCT phones. As I suspected, they’re 
different. There’s a whole bunch of extra columns for the available DNs for CSF.

If I want to import both CSF and TCT phones at the same time, I wonder what the 
strategy is here?

I’m fine with just leaving those columns blank, but will CUCM barf at seeing 
those extra commas for the TCT phones? There’s a validation process I believe – 
could try that too.

Lelio




---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Evgeny Izetov 
Sent: Thursday, September 12, 2019 10:33 PM
To: Lelio Fulgenzi 
Cc: Anthony Holloway ; cisco-voip voyp list 

Subject: Re: [cisco-voip] Bulk Admin and Jabber

You can use Import/Export configuration with all details. No need for template 
and can import different types of devices at the same time.

On Thu, Sep 12, 2019 at 8:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

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Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi

I’m good with that. We did something similar with Webex where we exported, then 
I highlighted the columns that needed data and then we exported to CSV and 
imported. I’m thinking the same thing will happen. The team was OK with that.

Just thinking though… there are a few steps we do before actually programming 
the devices, i.e. updating the user’s information to include the correct 
details.

I’m guessing we still do that manually. We could try bulk importing, but 
sometimes, a few manual steps is easier.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Charles Goldsmith 
Sent: Friday, September 13, 2019 9:38 AM
To: Lelio Fulgenzi 
Cc: Evgeny Izetov ; cisco-voip voyp list 

Subject: Re: [cisco-voip] Bulk Admin and Jabber

Yes sir, you'll find it's VERY large.

On Fri, Sep 13, 2019 at 8:27 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Thanks.

I’m wondering, can I do an export first as a starting point?

Will try it.

Thx.
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 10:33 PM, Evgeny Izetov 
mailto:eize...@gmail.com>> wrote:
You can use Import/Export configuration with all details. No need for template 
and can import different types of devices at the same time.

On Thu, Sep 12, 2019 at 8:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

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Re: [cisco-voip] Bulk Admin and Jabber

2019-09-13 Thread Lelio Fulgenzi
Thanks.

I’m wondering, can I do an export first as a starting point?

Will try it.

Thx.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 12, 2019, at 10:33 PM, Evgeny Izetov 
mailto:eize...@gmail.com>> wrote:

You can use Import/Export configuration with all details. No need for template 
and can import different types of devices at the same time.

On Thu, Sep 12, 2019 at 8:24 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] Bulk Admin and Jabber

2019-09-12 Thread Lelio Fulgenzi

We really need to start to minimize the amount of custom scripts / programming 
that we use, not increase it.

It’s a bit of a long story.

So I need to use the built-in tools.

:(

We might just stick with super copy if bulk admin doesn’t work out.

Lelio

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 12, 2019, at 7:48 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

Why not roll your own build tool in Python?  You can ask questions here, as 
lots of us have Python and AXL experience, and then more people get to benefit 
from the collaboration.

Just think how cool it would be to build your very own Jarvis:



On Thu, Sep 12, 2019 at 5:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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[cisco-voip] Bulk Admin and Jabber

2019-09-12 Thread Lelio Fulgenzi

It’s been a while since I’ve used Bulk Admin Tool.

Wondering how it might help with our Jabber deployment.

I’m thinking, since our requests will come in one at a time, the best approach 
would be to create a BAT file that has a line for each device type. We’ve 
decided to load all types so users can switch devices out/in as they wish.

Can you bulk load _without_ using a template?

What have others done with respect to Jabber bulk loads?

Lelio

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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[cisco-voip] Microsoft (?) adds skype link at top of Webex meetings?

2019-09-11 Thread Lelio Fulgenzi
Anyone out there see this strange behavior? We haven't been able to replicate 
it.

For some reason, this appointment had the skype link at the top of the meeting 
and people were clicking that!

[cid:image002.png@01D56883.C9E12E40]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]


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[cisco-voip] Enjoy a No-Compromise User Experience with Cisco Jabber 12.7 - Cisco Blog

2019-09-11 Thread Lelio Fulgenzi
12.7 has dropped.

https://blogs.cisco.com/collaboration/enjoy-a-no-compromise-user-experience-with-cisco-jabber-12-7


-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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[cisco-voip] No Park on Jabber for Windows?

2019-09-10 Thread Lelio Fulgenzi

OK – I thought I was missing something. Then I found:

Support for call-park for Jabber Windows

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCub29983/?rfs=iqvred


the parameters reference says Park is only for mobile clients… how is this 
possible!?

Omg. This is like forwarding secondary lines all over again. ☹

Tag @ed @scott ‘cause they like seeing my forehead vein pop.
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Your Associated Webex Sites

2019-09-09 Thread Lelio Fulgenzi
FYI - Default SCCM (msiexec) install behaviour for desktop app _is_ to ask for 
URL.

This is different from default stand alone install, where it asks for your 
email address.

You need to use the hidden/unpublished switch with SCCM installs:EMAILSIGNIN=1

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 9, 2019, at 11:00 AM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

This would be a big change most likely on the Webex side.  They can't 
authenticate until they know which site and manually entering site URL's is 
probably a no-go for end users.  A bit similar to Zoom's issue trying to focus 
more on faster join times/easier experience over security.

On Mon, Sep 9, 2019 at 10:01 AM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
Exactly!  Ok, so now you are seeing what I am seeing.  Just imagine if one were 
so inclined to use Fiddler to see what call the app was making to the cloud, 
and then use that knowledge in a python script to automate the scraping of this 
data.  Not that I did that.  Laughs in PSIRT.

On Mon, Sep 9, 2019 at 8:56 AM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
I just did some testing here.  I'm also seeing some Control Hub-only customers 
in my list.  I'm set as a partner admin only for those accounts.

On Mon, Sep 9, 2019 at 9:32 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Oh, Interesting. Everyone we have is on CI and Control Hub, so I don’t see 
other sites.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: Brian Meade mailto:bmead...@vt.edu>>
Sent: Monday, September 9, 2019 9:25 AM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>; 
Charles Goldsmith mailto:w...@woka.us>>; Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Your Associated Webex Sites

I think the issue he's talking about is when logging in to something such as 
the Webex Meetings App.  After entering your email address, you get a list of 
sites to choose from.  Technically you could enter anyone's email address and 
see what Webex sites they have an account on.

This mostly seems to be Site Admin sites since you can't have the same email in 
2 different control hub organizations.

On Mon, Sep 9, 2019 at 8:15 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
The only list I can think of is behind the sign in screen for webex admin and 
it only lists the accounts you have been given access to so I’m not sure how or 
why this would ever be a problem? It’s no different than looking at my deal 
list in CCW or say your accounting departments list of accounts? Unless I’m 
missing what you are thinking about?


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Monday, September 9, 2019 8:11 AM
To: Charles Goldsmith mailto:w...@woka.us>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Your Associated Webex Sites

Correct, mostly for Partners, since:

A) We have a higher quantity than end customers
B) The list of sites acts like a list of customers we do business with (past, 
current and future)
C) Lists off all end customer sites too (which, depending on how the site names 
are being used, could give insight into the business; E.g., divisions, project 
names, future name changes indicating: splits, mergers, re-branding, etc.

However, I would think it would apply to end customers themselves too.  Not 
only for option C above, but I can also see a situation where if two customer 
names were put side-by-side on the same list, t

Re: [cisco-voip] Your Associated Webex Sites

2019-09-09 Thread Lelio Fulgenzi
I think this is because in old site admin days, which still exist, your userID 
/ password combo is (can be) stored with the site itself. So, in reality, you 
can have multiple (different) passwords.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 9, 2019, at 1:03 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

I don't know Brian.  My work email is only associated to a single password, not 
multiple.  Ask me for my password, and then show me my list of sites.  Makes 
sense in my head.

On Mon, Sep 9, 2019 at 9:59 AM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
This would be a big change most likely on the Webex side.  They can't 
authenticate until they know which site and manually entering site URL's is 
probably a no-go for end users.  A bit similar to Zoom's issue trying to focus 
more on faster join times/easier experience over security.

On Mon, Sep 9, 2019 at 10:01 AM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
Exactly!  Ok, so now you are seeing what I am seeing.  Just imagine if one were 
so inclined to use Fiddler to see what call the app was making to the cloud, 
and then use that knowledge in a python script to automate the scraping of this 
data.  Not that I did that.  Laughs in PSIRT.

On Mon, Sep 9, 2019 at 8:56 AM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
I just did some testing here.  I'm also seeing some Control Hub-only customers 
in my list.  I'm set as a partner admin only for those accounts.

On Mon, Sep 9, 2019 at 9:32 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Oh, Interesting. Everyone we have is on CI and Control Hub, so I don’t see 
other sites.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: Brian Meade mailto:bmead...@vt.edu>>
Sent: Monday, September 9, 2019 9:25 AM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>; 
Charles Goldsmith mailto:w...@woka.us>>; Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Your Associated Webex Sites

I think the issue he's talking about is when logging in to something such as 
the Webex Meetings App.  After entering your email address, you get a list of 
sites to choose from.  Technically you could enter anyone's email address and 
see what Webex sites they have an account on.

This mostly seems to be Site Admin sites since you can't have the same email in 
2 different control hub organizations.

On Mon, Sep 9, 2019 at 8:15 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
The only list I can think of is behind the sign in screen for webex admin and 
it only lists the accounts you have been given access to so I’m not sure how or 
why this would ever be a problem? It’s no different than looking at my deal 
list in CCW or say your accounting departments list of accounts? Unless I’m 
missing what you are thinking about?


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Monday, September 9, 2019 8:11 AM
To: Charles Goldsmith mailto:w...@woka.us>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Your Associated Webex Sites

Correct, mostly for Partners, since:

A) We have a higher quantity than end customers
B) The list of sites acts like a list of customers we do business with (past, 
current and future)
C) Lists off all end customer sites too (which, depending on how the site names 
are being used, could give insight into the business; E.g., divisions, project 
names, future name changes indicating: splits, mergers, re-branding, etc.

However, I 

Re: [cisco-voip] Your Associated Webex Sites

2019-09-08 Thread Lelio Fulgenzi

I’m not quite sure I understand the question.

Are you asking about a public index of sites?

I know that configuration-wise, you can choose to list meetings on a site. 
We’ve chosen to not do that. So the worst that can happen is some gets to our 
WebEx landing page.

I’m not sure what hiding a site helps with. Or helps deter.

I mean, I’ve got our site listed on our service pages. They’re not restricted, 
so anyone can find it.

Logins are protected by SSO, so we’ve got that going too. Protection-wise, I 
mean.

Is there something I’m missing?

Are you gonna make me loose sleep now!??? :)

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 8, 2019, at 2:45 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

All,

I want to take the pulse on a topic here, relating to your list of associated 
Webex sites, and whether or not they are private to you, or if they should be 
public information.

I was talking with a colleague about this ever growing list of customers we 
work with being cataloged by Webex in the fact that we keep getting associated 
to more and more customers, and what potential issue this may cause if the site 
list were to be viewed by just anyone on the internet.

Would you want your site list (whether end customer or partner admin) protected 
from view of others, or is it not that big of a deal?

And I guess as a follow up, is this list protected today, or is there a means 
by which my list can be exposed to the public relatively easily?
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Re: [cisco-voip] vg310/320 or ISR4K with analog modules

2019-09-04 Thread Lelio Fulgenzi
Yeah - I’m a little confused about the new 4K line. There’s one model that you 
have to populate both slots or it won’t pass configuration. Not sure why.

I did some comparisons between 310/320 and 4K and I think the 310/320 came out 
ahead. I’d have to go back and check.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 4, 2019, at 4:33 AM, James Andrewartha 
mailto:jandrewar...@ccgs.wa.edu.au>> wrote:

Hi list,

I just got quoted for replacing our 2x 2921s and 3x VG224s with 2x 4431s and a 
VG310 with PVDM3-64. We only need 10 or so FXS ports now (faxing is almost 
dead, and just a few lift phones), should I be asking for a SM-X-16FXS/2FXO 
instead of the VG310? We're migrating from ISDN to SIP at the same time so 
presumably the 32 DSPs in the 4431 should suffice? Oh wait, the 4431 has no 
service module slots ... 3x NIM-4FXSP perhaps then.

Thanks,

--
James Andrewartha
Network & Projects Engineer
Christ Church Grammar School
Claremont, Western Australia
Ph. (08) 9442 1757
Mob. 0424 160 877

On 05/04/19 03:07, Lelio Fulgenzi wrote:
Just to get this back on track a bit – I tried configuring base ISR4431 w/ 
24FXS and ISR4451 w/72FXS and the per port cost is significantly more than the 
VG310/VG320 solution.

I’m going to reach out to my acct team to see if there’s anything on the 
horizon. Maybe something will be announced at Cisco live.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: cisco-voip 
<mailto:cisco-voip-boun...@puck.nether.net> 
On Behalf Of Lelio Fulgenzi
Sent: Wednesday, April 3, 2019 2:35 PM
To: voyp list, cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] vg310/320 or ISR4K with analog modules


I see the VG350 has pretty much been EOL’d (February 29, 2024) in favour of 
ISR4K with high density voice service modules or a VG450 (which is ISR4K based).

https://www.cisco.com/c/en/us/products/collateral/unified-communications/vg-series-gateways/eos-eol-notice-c51-741597.html

Anybody know if the VG310 and VG320 is going that path? It would be hard to 
assume so, since the VG400s are very low density and look like they’re 
replacing the VG202/VG204.

I can’t imagine having to fork out for a ISR4K for 24 or 48 analog ports.

Thoughts?


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook






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Re: [cisco-voip] automatic updates for Jabber - windows and mac

2019-08-23 Thread Lelio Fulgenzi
Ok. Gotcha. Read that warning too. Time to reach out to my web server guy.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Pawlowski, Adam 
Sent: Friday, August 23, 2019 12:33 PM
To: Lelio Fulgenzi 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] automatic updates for Jabber - windows and mac

Yes, there is or was a note somewhere that some web servers don't like the 
characters in the names. I just upload it to a TFTP node and serve it there.

My trouble is knowing which users have rights. If they don't they get prompted 
to install something that doesn't work , and it continues until we update them 
through some other means .

Adam

Get Outlook for iOS<https://aka.ms/o0ukef>


On Fri, Aug 23, 2019 at 12:24 PM -0400, "Lelio Fulgenzi" 
mailto:le...@uoguelph.ca>> wrote:
OK - the release notes include the information regarding long file name for MAC 
install.

[cid:image003.png@01D559BC.E6124B60]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Pawlowski, Adam mailto:aj...@buffalo.edu>>
Sent: Friday, August 23, 2019 12:07 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] automatic updates for Jabber - windows and mac

I have done both for Mac and Windows, though both have become useless in my 
environment due to administrator rights requirements.

Mac users apparently are prompted either for the SU password or to unlock a 
keychain, and they don't want to give that superuser password to Mac customers 
here now, though they will deploy through JAMF.

The MAC one requires that really long file name that often contains !'s and 
such in it, that is available for download.

For example:


   
269866
12.1.1


https://TFTPServer:6972/Jabber/Install_Cisco-Jabber-Mac-12.1.1.269866-76849656-MCwCFGTVpWwR0U2yaAR5Z6MT5T3sdE0HAhQ8luMs_vRUffZajT_h_0Q1ksjqzQ!!.ziphttps://TFTPServer:6972/Jabber/Install_Cisco-Jabber-Mac-12.1.1.269866-76849656-MCwCFGTVpWwR0U2yaAR5Z6MT5T3sdE0HAhQ8luMs_vRUffZajT_h_0Q1ksjqzQ!!.zip%3c/DownloadURL>>
   

It works though as well as it does.

Adam

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Re: [cisco-voip] automatic updates for Jabber - windows and mac

2019-08-23 Thread Lelio Fulgenzi
OK - the release notes include the information regarding long file name for MAC 
install.

[cid:image001.png@01D559AD.C08D2EF0]

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Pawlowski, Adam 
Sent: Friday, August 23, 2019 12:07 PM
To: Lelio Fulgenzi 
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] automatic updates for Jabber - windows and mac

I have done both for Mac and Windows, though both have become useless in my 
environment due to administrator rights requirements.

Mac users apparently are prompted either for the SU password or to unlock a 
keychain, and they don't want to give that superuser password to Mac customers 
here now, though they will deploy through JAMF.

The MAC one requires that really long file name that often contains !'s and 
such in it, that is available for download.

For example:


   
269866
12.1.1


https://TFTPServer:6972/Jabber/Install_Cisco-Jabber-Mac-12.1.1.269866-76849656-MCwCFGTVpWwR0U2yaAR5Z6MT5T3sdE0HAhQ8luMs_vRUffZajT_h_0Q1ksjqzQ!!.ziphttps://TFTPServer:6972/Jabber/Install_Cisco-Jabber-Mac-12.1.1.269866-76849656-MCwCFGTVpWwR0U2yaAR5Z6MT5T3sdE0HAhQ8luMs_vRUffZajT_h_0Q1ksjqzQ!!.zip%3c/DownloadURL>>
   

It works though as well as it does.

Adam

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Re: [cisco-voip] automatic updates for Jabber - windows and mac

2019-08-23 Thread Lelio Fulgenzi

Thanks Adam. I _suspect_ it's use will diminish over time here as well. My 
thought process is this:



  1.  Pilot the lastest version of Jabber, updated through auto-update-pilot / 
jabber XML files (only available to those with admin rights).
  2.  Update those workstations which are SCCM controlled (or equiv)
  3.  Update the global auto-update XML file to catch those remaining

It's not much extra effort to get going or to maintain, so I think I'm ok with 
it. Until, of course, they remove admin rights from those of us who have it.

I read about that "long file name version" elsewhere - but I can't seem to find 
it on CCO downloads. I only see two files available. The ZIP file doesn't have 
it either.

Do _we_ have to rename it?

Cisco Jabber for Mac (Automatic update installation file)
CiscoJabberMac-12.6.1.284405-AutoUpdate.zip
13-Jun-2019
102.25 MB
Cisco Jabber for Mac (Manual Installation file)
CiscoJabberMac-12.6.1.284405.pkg
13-Jun-2019
102.63 MB

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Pawlowski, Adam 
Sent: Friday, August 23, 2019 12:07 PM
To: Lelio Fulgenzi 
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] automatic updates for Jabber - windows and mac

I have done both for Mac and Windows, though both have become useless in my 
environment due to administrator rights requirements.

Mac users apparently are prompted either for the SU password or to unlock a 
keychain, and they don't want to give that superuser password to Mac customers 
here now, though they will deploy through JAMF.

The MAC one requires that really long file name that often contains !'s and 
such in it, that is available for download.

For example:


   
269866
12.1.1


https://TFTPServer:6972/Jabber/Install_Cisco-Jabber-Mac-12.1.1.269866-76849656-MCwCFGTVpWwR0U2yaAR5Z6MT5T3sdE0HAhQ8luMs_vRUffZajT_h_0Q1ksjqzQ!!.ziphttps://TFTPServer:6972/Jabber/Install_Cisco-Jabber-Mac-12.1.1.269866-76849656-MCwCFGTVpWwR0U2yaAR5Z6MT5T3sdE0HAhQ8luMs_vRUffZajT_h_0Q1ksjqzQ!!.zip%3c/DownloadURL>>
   

It works though as well as it does.

Adam

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Re: [cisco-voip] automatic updates for Jabber - windows and mac

2019-08-22 Thread Lelio Fulgenzi
Ok. Found the documentation quicker than I thought I would. Interestingly 
enough, I’ve not been using AppName in my update file for windows and it’s been 
working.  ¯\_(ツ)_/¯

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_on-prem-deployment-cisco-jabber_12-6.pdf

I’d still be interested in hearing from folks who’ve done auto updates for MAC 
if there were any issues.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, August 22, 2019 4:15 PM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: [cisco-voip] automatic updates for Jabber - windows and mac


I plan on going down the rabbit hole of documentation tomorrow, but I’m just 
wondering if anyone has gotten automatic updates for both Windows and MAC 
working?

Last I checked, the update XML file didn’t seem to have the differentiation of 
O/S. Just windows.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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[cisco-voip] automatic updates for Jabber - windows and mac

2019-08-22 Thread Lelio Fulgenzi

I plan on going down the rabbit hole of documentation tomorrow, but I'm just 
wondering if anyone has gotten automatic updates for both Windows and MAC 
working?

Last I checked, the update XML file didn't seem to have the differentiation of 
O/S. Just windows.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] CUCM SU release cycle

2019-08-21 Thread Lelio Fulgenzi

I guess I’m speaking about something like an v11.0 to v12.5 upgrade.

V11.0 only supports: 5.0 U1, 5.1, 5.5, and 6.0
V12.5 only supports: 6.5, 6.7

V11.0 is not that old, and, yes, while they should be on 11.5, they’re not.

An upgrade to 12.5 will be a challenge. Hopefully “bridge” upgrades are 
supported.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Chester Rieman 
Sent: Wednesday, August 21, 2019 12:18 PM
To: Lelio Fulgenzi 
Cc: cisco-voip (cisco-voip@puck.nether.net) ; 
Charles Goldsmith 
Subject: Re: [cisco-voip] CUCM SU release cycle

Hi Lelio,
 Checked that here:
Compatibility:
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-unified-communications-manager.html

[cid:image002.png@01D5582B.D75EF420]

I Believe a large part of it was to implement workaround for specter/meltdown

Banner message when upgrading:

Warning: The following phone models are deprecated and no longer supported:

12 S, 12 SP, 12 SP+
30 SP+, 30 VIP
7902, 7905, 7910 (including 7910 SW)
7912, 7920, 7921
7935, 7970, 7971

After you upgrade and switch over, these unsupported phone models can no longer 
register with Cisco Unified Communications Manager. Please power down and 
remove these phones so they do not continue registration attempts. Keeping 
these phones on your network creates unnecessary network traffic and load on 
the UCM service.

This is a Refresh Upgrade. Refresh Upgrades require an extended service outage 
and multiple reboots. Please refer to the Software Upgrades section of the 
Cisco Unified Communication Operating System Administration Guide for more 
information.

If there exists any weak ciphers (like 1DES,null_encryption, blowfish448, 
rijndael, md5 ) in IPSEC policies then they will be converted, 1DES as 
encryption cipher will be converted to AES128 ,
MD5 as hash will be converted to SHA256 and null_encryption,blowfish448, 
rijndael  as ESP to AES128.

In order to use Certificate-based authentication with IPsec both sides of the 
connection must use certificates signed by the same root CA in the trust chain. 
Self-signed IPsec certificates are
no longer supported and IPSec connections using self-signed certificates will 
fail.

https://www.cisco.com/web/software/286319236/146815/cucm-readme-1251su1-Rev2.pdf

Enjoy…..



On Aug 21, 2019, at 12:04 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Let’s just hope there’s not a compatibility mismatch with respect to the CUCM 
version you’re running and the target ESXi version.

A lot of us (have to) wait for a few versions to pass before committing to CUCM 
upgrades. Sounds like step/bridge upgrades are in our future once again. 

Let’s hope the move to CentOS wasn’t _just_ an accounting decision. Maybe with 
direct access to modify the kernel and underlying libraries, we can see a bit 
more of a long term solution without having to update too frequently.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: Chester Rieman mailto:crie...@gmail.com>>
Sent: Wednesday, August 21, 2019 11:45 AM
To: cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Cc: Charles Goldsmith mailto:w...@woka.us>>; Lelio Fulgenzi 
mailto:le...@uoguelph.ca>>
Subject: Re: [cisco-voip] CUCM SU release cycle

Just to Chime in here….

From what I have seen upgrading in the lab upgrading to 12.5.1.11900-x 
(12.5(1)SU1) from almost anything (even from 12.5.1.1-22) should be 
considered a major upgrade,
Similar to 8.6 where CUCM went to SELINUX with a new OS install.(especially 
true when coming from 11.x since that OS is still redhat)

https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2018/pdf/BRKUCC-2011.pdf

VMware shows CentOS7 is supported on ESXi 6.0.0 but Cisco says you need 6.5/6.7 
(which is true)

11.x is RHEL6, 12.0 is CentOS6, 12.5 is CentOS7 and may involve an ESXi upgrade 
prior to upgrading.

Bottom line, upgrade ESXi to 6.5/6.7 prior to attempting UCOS upgrade to 
12.5(1)SU1 and you cannot do a fresh install of 12.5SU1 but you can upgrade 
from  base 12.5.1:



-Chester




On Aug 15, 2019, at 1:57 PM, Lelio Fulgenzi 
mailto

Re: [cisco-voip] CUCM SU release cycle

2019-08-21 Thread Lelio Fulgenzi
Let’s just hope there’s not a compatibility mismatch with respect to the CUCM 
version you’re running and the target ESXi version.

A lot of us (have to) wait for a few versions to pass before committing to CUCM 
upgrades. Sounds like step/bridge upgrades are in our future once again. 

Let’s hope the move to CentOS wasn’t _just_ an accounting decision. Maybe with 
direct access to modify the kernel and underlying libraries, we can see a bit 
more of a long term solution without having to update too frequently.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Chester Rieman 
Sent: Wednesday, August 21, 2019 11:45 AM
To: cisco-voip (cisco-voip@puck.nether.net) 
Cc: Charles Goldsmith ; Lelio Fulgenzi 
Subject: Re: [cisco-voip] CUCM SU release cycle

Just to Chime in here….

From what I have seen upgrading in the lab upgrading to 12.5.1.11900-x 
(12.5(1)SU1) from almost anything (even from 12.5.1.1-22) should be 
considered a major upgrade,
Similar to 8.6 where CUCM went to SELINUX with a new OS install.(especially 
true when coming from 11.x since that OS is still redhat)

https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2018/pdf/BRKUCC-2011.pdf

VMware shows CentOS7 is supported on ESXi 6.0.0 but Cisco says you need 6.5/6.7 
(which is true)

11.x is RHEL6, 12.0 is CentOS6, 12.5 is CentOS7 and may involve an ESXi upgrade 
prior to upgrading.

Bottom line, upgrade ESXi to 6.5/6.7 prior to attempting UCOS upgrade to 
12.5(1)SU1 and you cannot do a fresh install of 12.5SU1 but you can upgrade 
from  base 12.5.1:

[cid:image002.png@01D55817.030CCBC0]

-Chester



On Aug 15, 2019, at 1:57 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

I’m hoping that Webex calling will come out with a “video mesh node” 
equivalent, so when your WAN link goes down, you have nodes on-premise to 
service your phones.

That being said, chances are, that won’t happen. Cisco is going to expect you 
to have a “Cloud Ready” network with multiple paths, QoS and peering set up.

I’m guessing may providers will soon have a backup 5G/6G cellular data option 
available so if that squirrel finally gets through chewing the fibre, you can 
prioritize voice traffic over the wireless backup link.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: Charles Goldsmith mailto:w...@woka.us>>
Sent: Thursday, August 15, 2019 1:46 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Ryan Huff mailto:ryanh...@outlook.com>>; Anthony 
Holloway 
mailto:avholloway+cisco-v...@gmail.com>>; 
cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

Cloud is good for some things, IMHO, but not a once size fit all.  As we saw 
from last year, the cloud is not immune to outages.  Unless you are big enough 
to get a dedicated circuit, you have QoS issues.

I have yet to see WxTeams work seamlessly on my mobile, the bug is back where 
it continues to ring after I answer on elsewhere.

My cloud connected home phone is rock solid (8865 to WxTeams), aside from the 
occasional QoS hiccup, but I would get that with any provider, not just Webex.

Would I advise my bigger customers to switch?  Not yet.  Hybrid calling is good 
for now and a properly built UCM cluster just can't be beat if you have a well 
built network, etc.

On Thu, Aug 15, 2019 at 12:38 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Cisco is paying for clients who get “Cloud or Bust” tattoos.

That’s a sign of good things to come.

I’m convinced.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

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Twitter and Facebook



From: Ryan Huff mailto:ryanh...@outlook.com>>
Sent: Thursday, August 15, 2019 1:31 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>; 
Charles Goldsmith mailto:w...@woka.us>>; cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

Let’s not get ah

Re: [cisco-voip] Bug Search Code Injection

2019-08-20 Thread Lelio Fulgenzi
Ah. Gotcha.

For some reason, I thought it was an example of a vulnerability on Cisco’s site 
that you could inject code into.

But it’s an example of a “malicious site” with code that would execute on your 
machine.

Plus, like you said, you don’t know the details of the bug!

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Tuesday, August 20, 2019 1:54 PM
To: Lelio Fulgenzi 
Cc: Norton, Mike ; Cisco VoIP Group 

Subject: Re: [cisco-voip] Bug Search Code Injection

Basically someone typed in some HTML code into the bug description, and when my 
browser received/rendered the page content, my browser saw this code as code it 
needed to execute, hence the  text box was rendered as opposed to the 
text "" just being shown on the page (like how it is in the title.

Now, while this page is not doing anything harmful at the moment, it's not 
impossible for the code to have been:

<a  rel="nofollow" href="https://myharmfulwebsite.com/code-you-dont-want.js">https://myharmfulwebsite.com/code-you-dont-want.js</a>

Then my browser would have downloaded and executed that.

I'm no hacker, but I know this can't be good.

Also, if nothing else, it ruins the value of the bug itself, because people 
like you don't know what the hell it's trying to tell you.  Know what I mean 
man?

On Tue, Aug 20, 2019 at 12:42 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ok – for those of us less knowledgeable, how exactly is this “code injection” ?



---
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Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Tuesday, August 20, 2019 1:38 PM
To: Norton, Mike mailto:mikenor...@pwsd76.ab.ca>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Bug Search Code Injection

Exactly.  Like there might be a feature disabled for preventing code injection 
on the site as a whole, and not all code injection displays something like 
that.  In fact, I'd wager an attack via code injection would go unnoticed by 
the user all together.

On Tue, Aug 20, 2019 at 12:08 PM Norton, Mike 
mailto:mikenor...@pwsd76.ab.ca>> wrote:
Used to be that reading documentation articles about “null” – e.g. null routes, 
Null 0 interface, etc. – would give some rather, uh, “interesting” results in 
the related community discussions box off to the side of the article. Agreed it 
is rather concerning. Basically every language has standard functions for 
properly sanitizing/escaping text so there is no excuse other than 
sloppiness... which makes one wonder what else they are sloppy with.

-mn
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: August 20, 2019 8:35 AM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Bug Search Code Injection

Looks like I stumbled across some code injection on the following defect page:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq27976

It's innocent enough, but concerning that it's even possible.

[image.png]
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Re: [cisco-voip] Bug Search Code Injection

2019-08-20 Thread Lelio Fulgenzi
Ok – for those of us less knowledgeable, how exactly is this “code injection” ?



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Tuesday, August 20, 2019 1:38 PM
To: Norton, Mike 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] Bug Search Code Injection

Exactly.  Like there might be a feature disabled for preventing code injection 
on the site as a whole, and not all code injection displays something like 
that.  In fact, I'd wager an attack via code injection would go unnoticed by 
the user all together.

On Tue, Aug 20, 2019 at 12:08 PM Norton, Mike 
mailto:mikenor...@pwsd76.ab.ca>> wrote:
Used to be that reading documentation articles about “null” – e.g. null routes, 
Null 0 interface, etc. – would give some rather, uh, “interesting” results in 
the related community discussions box off to the side of the article. Agreed it 
is rather concerning. Basically every language has standard functions for 
properly sanitizing/escaping text so there is no excuse other than 
sloppiness... which makes one wonder what else they are sloppy with.

-mn
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: August 20, 2019 8:35 AM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Bug Search Code Injection

Looks like I stumbled across some code injection on the following defect page:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq27976

It's innocent enough, but concerning that it's even possible.

[image.png]
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Re: [cisco-voip] CUCM SU release cycle

2019-08-19 Thread Lelio Fulgenzi
You've hit a few more nails right on the head.

I'll add this, just 'cause it's so much more fun.

On more than one occasion, people have come back from EDU conferences, where 
they meet someone who says their system has feature XYZ and their team said it 
was easy. So we're asked to implement and given strange looks when we say it's 
not as easy as it sounds and needs quite a bit of back end work.

We're very forthcoming in the effort involved in doing something, I'm guessing 
other places simply re-priortize and get things done and don't mention the 
impact. 



-Original Message-
From: Pawlowski, Adam  
Sent: Monday, August 19, 2019 8:25 AM
To: Lelio Fulgenzi 
Cc: cisco-voip@puck.nether.net
Subject: Re: CUCM SU release cycle 

I agree on several points you've made. As we continue to "run lean" (meaning, 
in some cases, on fumes) and our management and leadership are bombarded with 
firms offering to deliver everything we do as a managed service that just 
fountains in over the "cloud", the reality of it is that we're compared against 
these claims.

We've built here a responsible and flexible service, with which we can offer to 
any of our customers a robust set of features. That being said we see on 
average a 4% take on features such as SNR, Jabber, etc. We are not aggressive 
in our marketing, and at times I'd term it elusive even, so we could do better. 
But that means that 95% of people will probably deal with the basics.

That is somewhat what I am trying to prepare us for, not building rube Goldberg 
line forwarding and shared line arrangements, and insisting on each customer 
having their own extension. I feel like if we switch platforms, or delivery 
methods, this will make things easier. Even this has been painful to implement, 
and not always practical. 

Regarding upgrades, we've limited ourselves to major upgrade windows 
biannually, and quarterly for SUs, non-critical COPs, etc. Despite everything 
being rubber stamped "24x7" , in reality very few things are. We push our 
maintenance to run overnight, or Friday evening into Saturday, and we go from 
there. IIRC you were cloning or rebuilding VMs within VMWare and juggling their 
connections to try and minimize downtime, but, we've found that as long as 
security and physical plant can operate in some regard, no one else really 
cares.

Best,

Adam
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Re: [cisco-voip] CUCM SU release cycle

2019-08-16 Thread Lelio Fulgenzi

This may sound silly, but in reality, it's out of my hands. I can make 
recommendations, but it all depends on the strategic decision the organization 
takes. Right now, cloud migrations are at the forefront. For a number of 
reasons.

Our on-premise deployment has a budgetary lifecycle of peaks and valleys. 
They'd rather see that flatlined. That's one thing. The other thing is that it 
takes a lot of effort to upgrade systems right now. Not because we don't know 
what we're doing, but it simply requires effort and co-ordination.  I've had to 
argue for the last 25 years that telephone services need special attention. 
Case in point, a completely isolated VM infrastructure since that's the only 
way we can build those reservations. It's been hard. I think they're sick of 
hearing it. Well, they've said they're sick of hearing it.

So if there's a cloud service that gives us 10% of the CUCM feature set and 95% 
of what we need. It might be time.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Pawlowski, 
Adam
Sent: Friday, August 16, 2019 12:58 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM SU release cycle

Regarding the SU release cycle, I believe I have heard similar claims before 
about cadence and committal to move forward and not maintain old code but I'll 
believe it when I see it.

Regarding the cloud services, we're being asked to look too like many shops. 
I'm struggling to find the real advantage to doing so, other than for the sake 
of it. Most of our customers treat our service like a utility, and if we have 
issues we are on it right away. Some don't really care, and that number grows a 
bit year over year. No one plans for continuing operations if there are 
interruptions, and if we ride over the commercial internet and lose that 
service as well people will freak out being cut off.

I'm still trying to work an angle to shift us internally towards user 
centricity a bit better. Get accounts for everyone, assign and track resources, 
one mailbox, etc. In trying to eliminate the old square/key PBX feel we built 
12 years ago out of this system (to replace so many of those ancient key 
systems), I'm hoping I can set us up to go forward into telephony applications, 
user focused services like Teams, etc which will make the pain easier. That 
would also let us get a better grasp on the classes of service that are going 
to form between the mission-critical and the yeah-it-would-be-nice-but-I-don't 
really-care, which can steer what runs prem or with fallback, and what runs 
hosted/cloud/out-of-my-hands.

Only real scare with a lot of these services is the lack of interface and 
access for someone like myself who likes APIs, who likes to tinker and build 
solutions and systems, instead of operating products.

Adam Pawlowski
SUNYAB NCS
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Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Lelio Fulgenzi
I’m hoping that Webex calling will come out with a “video mesh node” 
equivalent, so when your WAN link goes down, you have nodes on-premise to 
service your phones.

That being said, chances are, that won’t happen. Cisco is going to expect you 
to have a “Cloud Ready” network with multiple paths, QoS and peering set up.

I’m guessing may providers will soon have a backup 5G/6G cellular data option 
available so if that squirrel finally gets through chewing the fibre, you can 
prioritize voice traffic over the wireless backup link.



---
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Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Charles Goldsmith 
Sent: Thursday, August 15, 2019 1:46 PM
To: Lelio Fulgenzi 
Cc: Ryan Huff ; Anthony Holloway 
; cisco-voip voyp list 

Subject: Re: [cisco-voip] CUCM SU release cycle

Cloud is good for some things, IMHO, but not a once size fit all.  As we saw 
from last year, the cloud is not immune to outages.  Unless you are big enough 
to get a dedicated circuit, you have QoS issues.

I have yet to see WxTeams work seamlessly on my mobile, the bug is back where 
it continues to ring after I answer on elsewhere.

My cloud connected home phone is rock solid (8865 to WxTeams), aside from the 
occasional QoS hiccup, but I would get that with any provider, not just Webex.

Would I advise my bigger customers to switch?  Not yet.  Hybrid calling is good 
for now and a properly built UCM cluster just can't be beat if you have a well 
built network, etc.

On Thu, Aug 15, 2019 at 12:38 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Cisco is paying for clients who get “Cloud or Bust” tattoos.

That’s a sign of good things to come.

I’m convinced.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

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Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Ryan Huff mailto:ryanh...@outlook.com>>
Sent: Thursday, August 15, 2019 1:31 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>; 
Charles Goldsmith mailto:w...@woka.us>>; cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

Let’s not get ahead of ourselves there ;). Just like war, usually (but not 
always) the people who want 100% cloud calling or think it’s a great idea are 
the people who’ve never experienced it.. lol
Sent from my iPhone

On Aug 15, 2019, at 13:22, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

You forgot how everyone will be migrating to Webex Calling before then. And 
your upgrade cycle will be out of control. Just like how Webex Teams has that 
green restart symbol every two weeks.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C22113f37d40644de57c608d721a523d2%7C84df9e7fe9f640afb435%7C1%7C0%7C637014865456429669=Pd10jsjcQBMgJXb1etRx7L0VkkiGRtg%2B06QmkUhomqY%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook



From: Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>>
Sent: Thursday, August 15, 2019 12:05 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Charles Goldsmith mailto:w...@woka.us>>; cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

So if I do the math...

No more minor versions
...punches some keys...

And 2 month SU cycles
...punches more keys

With an upper limit of 3 SUs
...punches even more keys...

That's a new major version every 6 months!

That means we'll see
..key punching intensifies...

CUCM 69 by mid-2046.  Just in time for me to retire!

On Thu, Aug 15, 2019 at 10:57 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Pretty sure I remember them saying there likely wouldn’t be that many SU’s 
either, three at most?

*sigh*

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 

Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Lelio Fulgenzi

Cisco is paying for clients who get “Cloud or Bust” tattoos.

That’s a sign of good things to come.

I’m convinced.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Ryan Huff 
Sent: Thursday, August 15, 2019 1:31 PM
To: Lelio Fulgenzi 
Cc: Anthony Holloway ; Charles Goldsmith 
; cisco-voip voyp list 
Subject: Re: [cisco-voip] CUCM SU release cycle

Let’s not get ahead of ourselves there ;). Just like war, usually (but not 
always) the people who want 100% cloud calling or think it’s a great idea are 
the people who’ve never experienced it.. lol
Sent from my iPhone


On Aug 15, 2019, at 13:22, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

You forgot how everyone will be migrating to Webex Calling before then. And 
your upgrade cycle will be out of control. Just like how Webex Teams has that 
green restart symbol every two weeks.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs=02%7C01%7C%7C22113f37d40644de57c608d721a523d2%7C84df9e7fe9f640afb435%7C1%7C0%7C637014865456429669=Pd10jsjcQBMgJXb1etRx7L0VkkiGRtg%2B06QmkUhomqY%3D=0>
 | @UofGCCS on Instagram, Twitter and Facebook



From: Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>>
Sent: Thursday, August 15, 2019 12:05 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Charles Goldsmith mailto:w...@woka.us>>; cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

So if I do the math...

No more minor versions
...punches some keys...

And 2 month SU cycles
...punches more keys

With an upper limit of 3 SUs
...punches even more keys...

That's a new major version every 6 months!

That means we'll see
..key punching intensifies...

CUCM 69 by mid-2046.  Just in time for me to retire!

On Thu, Aug 15, 2019 at 10:57 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Pretty sure I remember them saying there likely wouldn’t be that many SU’s 
either, three at most?

*sigh*

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

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 | @UofGCCS on Instagram, Twitter and Facebook



From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Thursday, August 15, 2019 11:50 AM
To: Charles Goldsmith mailto:w...@woka.us>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

Make it SU5 in memory of the .5 releases.

On Thu, Aug 15, 2019 at 9:18 AM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
I didn't see an announcement, was just told about the change, Cisco doesn't 
like us waiting for the .5 release to push out to customers.  We all know that 
the .0 releases have historically been more challenging.

So now, I plan to wait until at least su2 before upgrading :)


On Thu, Aug 15, 2019 at 9:15 AM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
Why not just all Major versions all the time?  Google Chrome is on version 76.

But seriously though, anyone got a reference to this announcement?  I didn't 
see it in the cisco live preso linked earlier.

If not, what's the reported reason for dropping minor release numbers?

On Thu, Aug 15, 2019 at 5:40 AM Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
After 12.5, no more “.5” releases, it’ll just be major versions (and the SUs in 
between). After 12.5 we skip 13 and go right to 14 (then presumably, 15 after 
that).
Sent from my iPhone

On Aug 15, 2019, at 02:05, Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:

What's going on with .5 releases?  I don't think I heard about that.

On Wed, Aug 14, 2019 at 11:16 PM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Yeah, I think with the move away from the .5 releases, we'll be getting more 
SU's and less 

Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Lelio Fulgenzi
You forgot how everyone will be migrating to Webex Calling before then. And 
your upgrade cycle will be out of control. Just like how Webex Teams has that 
green restart symbol every two weeks.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway 
Sent: Thursday, August 15, 2019 12:05 PM
To: Lelio Fulgenzi 
Cc: Charles Goldsmith ; cisco-voip voyp list 

Subject: Re: [cisco-voip] CUCM SU release cycle

So if I do the math...

No more minor versions
...punches some keys...

And 2 month SU cycles
...punches more keys

With an upper limit of 3 SUs
...punches even more keys...

That's a new major version every 6 months!

That means we'll see
..key punching intensifies...

CUCM 69 by mid-2046.  Just in time for me to retire!

On Thu, Aug 15, 2019 at 10:57 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Pretty sure I remember them saying there likely wouldn’t be that many SU’s 
either, three at most?

*sigh*

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Thursday, August 15, 2019 11:50 AM
To: Charles Goldsmith mailto:w...@woka.us>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

Make it SU5 in memory of the .5 releases.

On Thu, Aug 15, 2019 at 9:18 AM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
I didn't see an announcement, was just told about the change, Cisco doesn't 
like us waiting for the .5 release to push out to customers.  We all know that 
the .0 releases have historically been more challenging.

So now, I plan to wait until at least su2 before upgrading :)


On Thu, Aug 15, 2019 at 9:15 AM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
Why not just all Major versions all the time?  Google Chrome is on version 76.

But seriously though, anyone got a reference to this announcement?  I didn't 
see it in the cisco live preso linked earlier.

If not, what's the reported reason for dropping minor release numbers?

On Thu, Aug 15, 2019 at 5:40 AM Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
After 12.5, no more “.5” releases, it’ll just be major versions (and the SUs in 
between). After 12.5 we skip 13 and go right to 14 (then presumably, 15 after 
that).
Sent from my iPhone

On Aug 15, 2019, at 02:05, Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:

What's going on with .5 releases?  I don't think I heard about that.

On Wed, Aug 14, 2019 at 11:16 PM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Yeah, I think with the move away from the .5 releases, we'll be getting more 
SU's and less major releases.

On Wed, Aug 14, 2019 at 10:58 PM Ki Wi 
mailto:kiwi.vo...@gmail.com>> wrote:
Hi Group,
in the past , the SU release is every 6 months (usually longer than that, 
approximately twice a year maximum) but now Cisco is changing to every 2 months?

Reference : Page 20 of the link
https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2019/pdf/PSOCOL-1000.pdf<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ciscolive.com%2Fc%2Fdam%2Fr%2Fciscolive%2Fus%2Fdocs%2F2019%2Fpdf%2FPSOCOL-1000.pdf=02%7C01%7C%7C8f229ab7944c4083959608d72146906c%7C84df9e7fe9f640afb435%7C1%7C0%7C637014459258610309=NarczWk%2BTZBuID%2FEv3VbK%2FaimdV%2BVqiQMWCvAFw6zJU%3D=0>


--
Regards,
Ki Wi
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Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Lelio Fulgenzi
Pretty sure I remember them saying there likely wouldn’t be that many SU’s 
either, three at most?

*sigh*

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Thursday, August 15, 2019 11:50 AM
To: Charles Goldsmith 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] CUCM SU release cycle

Make it SU5 in memory of the .5 releases.

On Thu, Aug 15, 2019 at 9:18 AM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
I didn't see an announcement, was just told about the change, Cisco doesn't 
like us waiting for the .5 release to push out to customers.  We all know that 
the .0 releases have historically been more challenging.

So now, I plan to wait until at least su2 before upgrading :)


On Thu, Aug 15, 2019 at 9:15 AM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
Why not just all Major versions all the time?  Google Chrome is on version 76.

But seriously though, anyone got a reference to this announcement?  I didn't 
see it in the cisco live preso linked earlier.

If not, what's the reported reason for dropping minor release numbers?

On Thu, Aug 15, 2019 at 5:40 AM Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
After 12.5, no more “.5” releases, it’ll just be major versions (and the SUs in 
between). After 12.5 we skip 13 and go right to 14 (then presumably, 15 after 
that).
Sent from my iPhone


On Aug 15, 2019, at 02:05, Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:

What's going on with .5 releases?  I don't think I heard about that.

On Wed, Aug 14, 2019 at 11:16 PM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Yeah, I think with the move away from the .5 releases, we'll be getting more 
SU's and less major releases.

On Wed, Aug 14, 2019 at 10:58 PM Ki Wi 
mailto:kiwi.vo...@gmail.com>> wrote:
Hi Group,
in the past , the SU release is every 6 months (usually longer than that, 
approximately twice a year maximum) but now Cisco is changing to every 2 months?

Reference : Page 20 of the link
https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2019/pdf/PSOCOL-1000.pdf<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ciscolive.com%2Fc%2Fdam%2Fr%2Fciscolive%2Fus%2Fdocs%2F2019%2Fpdf%2FPSOCOL-1000.pdf=02%7C01%7C%7C8f229ab7944c4083959608d72146906c%7C84df9e7fe9f640afb435%7C1%7C0%7C637014459258610309=NarczWk%2BTZBuID%2FEv3VbK%2FaimdV%2BVqiQMWCvAFw6zJU%3D=0>


--
Regards,
Ki Wi
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[cisco-voip] looking for some help from Canadian EDU folk

2019-08-15 Thread Lelio Fulgenzi

Can anyone on the list who's from a Canadian EDU contact me?

I'm looking for some help troubleshooting CANARIE peering with Webex.

Right now, we're seeing all outbound traffic traverse our commercial links and 
inconsistent inbound traffic (sometimes CANARIE, sometimes commercial).

I'd be looking to get some output from your edge/gateway routers, namely "show 
ip route " and "show bgp ", along with a full trace route from 
your PC to webex.

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Lelio Fulgenzi

Yeah, this was the jist. No one liked “dot oh” releases.

It just means people are now going to make up their own upgrade cycle in their 
head based on what we hear. Waiting until SU2 maybe? Who knows.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip  On Behalf Of Matthew 
Loraditch
Sent: Thursday, August 15, 2019 10:20 AM
To: Anthony Holloway ; Ryan Huff 

Cc: Charles Goldsmith ; cisco-voip voyp list 

Subject: Re: [cisco-voip] CUCM SU release cycle

I heard this in a preso. Customers were not moving to .0 releases because they 
were perceived to be bad and waiting for .5 or .1 type releases. The defect 
rates though are not much if any different these days and they won’t want to be 
making releases that nobody uses.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Thursday, August 15, 2019 10:16 AM
To: Ryan Huff mailto:ryanh...@outlook.com>>
Cc: Charles Goldsmith mailto:w...@woka.us>>; cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CUCM SU release cycle

Why not just all Major versions all the time?  Google Chrome is on version 76.

But seriously though, anyone got a reference to this announcement?  I didn't 
see it in the cisco live preso linked earlier.

If not, what's the reported reason for dropping minor release numbers?

On Thu, Aug 15, 2019 at 5:40 AM Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
After 12.5, no more “.5” releases, it’ll just be major versions (and the SUs in 
between). After 12.5 we skip 13 and go right to 14 (then presumably, 15 after 
that).
Sent from my iPhone

On Aug 15, 2019, at 02:05, Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:

What's going on with .5 releases?  I don't think I heard about that.

On Wed, Aug 14, 2019 at 11:16 PM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Yeah, I think with the move away from the .5 releases, we'll be getting more 
SU's and less major releases.

On Wed, Aug 14, 2019 at 10:58 PM Ki Wi 
mailto:kiwi.vo...@gmail.com>> wrote:
Hi Group,
in the past , the SU release is every 6 months (usually longer than that, 
approximately twice a year maximum) but now Cisco is changing to every 2 months?

Reference : Page 20 of the link
https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2019/pdf/PSOCOL-1000.pdf<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ciscolive.com%2Fc%2Fdam%2Fr%2Fciscolive%2Fus%2Fdocs%2F2019%2Fpdf%2FPSOCOL-1000.pdf=02%7C01%7C%7C8f229ab7944c4083959608d72146906c%7C84df9e7fe9f640afb435%7C1%7C0%7C637014459258610309=NarczWk%2BTZBuID%2FEv3VbK%2FaimdV%2BVqiQMWCvAFw6zJU%3D=0>


--
Regards,
Ki Wi
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