Re: [cisco-voip] valid sku for cuwl license

2019-10-10 Thread Matthew Loraditch
I believe that’s correct ordering sku but not the actual sku that issues the 
license. However if you want 1250 demo licenses Id involve your partner or your 
am and pss if you’re a partner. That’s quite a lot and will probably need some 
justification

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of naresh 
rathore 
Sent: Thursday, October 10, 2019 6:23:13 PM
To: cisco-voip@puck.nether.net 
Subject: [cisco-voip] valid sku for cuwl license

hi,


I contacted licensing team to get demo license for cuwl license (1250 Qty) but 
she mentioned that sku is not correct. i sent her following



CUWL-11X-K9

 NEW-UWL-11X-STD (QTY 1250)

is this sku not correct?


Regards


Naray
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[cisco-voip] CME 11 GUI Files

2019-10-03 Thread Matthew Loraditch
If anyone has access to CME-11.0.0.0-GUI.tar and can unicast it to me, I would 
be much obliged.

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
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Re: [cisco-voip] Is Your CCIE Status on Your Cisco.com Profile?

2019-09-24 Thread Matthew Loraditch
Outside of the Collab VT, I’d say if you are involved in post sales you get 
better and more timely info in the CCP about future stuff and planning than you 
do as a partner.

The stuff Srini knows and I do to some extent is about ordering and BOMs, etc 
etc. and not really useful to post sales scenarios usually.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Tuesday, September 24, 2019 12:59 PM
To: UC Penguin 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] Is Your CCIE Status on Your Cisco.com Profile?

I was just kidding around anyway.

For what it's worth, I've been at a Partner for the majority of my career (~10 
out of ~13 years), and I can honestly say that, from a post-sales engineering 
role I serve, there's very little of benefit to me on the partner side.  I 
derive almost all of my value from public documentation, the non-partner 
support forums, this mailing list, and good old fashion "let's try it and see 
what it does."

I find the partner support forum area to be quite dead, and when questions are 
asked, it's public information that could have benefited a google searcher 
looking for that answer.

Perhaps some partners will chime in here and share with me some nugget of 
information, and I'll realize, once again, I've been missing out on something 
for all these years.  SMH

I can see how though, for a pre-sales engineer, that would be quite different.  
I see Srini<https://community.cisco.com/t5/user/viewprofilepage/user-id/322131> 
over in the partner forums just crushing it, basically doing Cisco's job for 
them, helping all kinds of partners out.  Competitors to his own company no 
less.

On Tue, Sep 24, 2019 at 11:49 AM UC Penguin 
mailto:gen...@ucpenguin.com>> wrote:
It wasn’t intended to be mean.

Just an observation.

Would be nice if CCIEs (that aren’t associated with a partner), are given more 
access similar to what is available to partners.

I can’t count the number of times going through support forums something links 
to a partner only link.

I’m probably in the minority, but just a different view point.

On Sep 24, 2019, at 10:08, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Low blow Mt Penguin, low blow.  I'm not saying you get developers on the case 
with you.  I think it's more of a backbone TAC (if available) versus the 
outsourced TAC.  I admittedly haven't opened a TAC case since fixing my status, 
so the benefit has yet to be seen by me.  I did notice I can select Sev 2 
online, however, Sev 1 was still disabled as an option when I took a cursory 
look.

On Tue, Sep 24, 2019 at 9:32 AM UC Penguin 
mailto:gen...@ucpenguin.com>> wrote:
Mine was associated, though I haven’t seen any noticeable TAC improvements.

On Sep 24, 2019, at 09:27, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
I’ve forwarded this note to a couple of my colleagues. I’m pretty sure they had 
a similar experience in thinking CCIE treatment was automatic. I’ll have to 
follow up with them.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook



From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Tuesday, September 24, 2019 10:22 AM
To: Peter Slow mailto:peter.s...@gmail.com>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Is Your CCIE Status on Your 
Cisco.com<http://Cisco.com> Profile?

Thank you so much for the congratulations and appreciation!  So far no one has 
mentioned that it helped them get associated, or if they already were, so I'm 
not too sure if this was a valuable guide or not.  I'm afraid I might be the 
only knucklehead who earned his CCIE, promptly set it on a shelf, and didn't 
put it to work for me.

On Mon, Sep 23, 2019 at 6:38 PM Peter Slow 
mailto:peter.s...@gmail.com>> wrote:
Anthony,
Congratulations  on your fifth IE anniversary! It’s very nice of you to 
create and provide this guide to everyone. Thanks for creating this!

-Pete

On Tue, Sep 17, 2019 at 12:27 Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
Ok, so this is kind of big news for me, so I thought I'd share it with all of 
you; current and future CCIEs.

I got my CCIE Collaboration (45633) five years ago, and had always been told 
that I would receive preferred treatment when opening TAC cases.

Now, I didn't know how to verify that statement, so I just assumed it was 
happening.  Its not unreasonable to assume this was an automatic association.  
Come to find out

Re: [cisco-voip] CCX Editor Step Properties

2019-09-24 Thread Matthew Loraditch
I’ve seen it editing scripts locally, in the repository, versions old and new.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Johnson, Tim
Sent: Tuesday, September 24, 2019 11:47 AM
To: Anthony Holloway 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CCX Editor Step Properties

Yeah, it’s still an issue in 12.0. Right now it’s opening properties for me in 
1-2 seconds, other times it’s 10.

Would be nice if they did a full makeover of the tool, but I don’t expect it.

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Tuesday, September 24, 2019 11:11 AM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CCX Editor Step Properties

I would like to know this too!  Seems to be different lengths of delay 
depending on a few factors, however, I have not nailed down what those factors 
are.  If it happened more often, I'd put some time into it, but since it's 
generally quick-ish, I ignore it.

I have one system I access exclusively via AnyConnect, and it's running 
11.6(2), and it's god awful slow.  Just clicking Add on the Set Enterprise Call 
Info step takes like 10-20 seconds for the dialog box to pop open.

On Tue, Sep 24, 2019 at 9:51 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Is there anyway on this earth to make this load faster???  Currently painfully 
going through a script and setting up new parameters and slowly dying of 
impatience as I click properties and wait a seeming eternity for the window to 
open.
This has been a pet peeve forever.

Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: 
www.heliontechnologies.com<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7Cjohns10t%40cmich.edu%7C61a72178d9d3491ccda708d741017d26%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C1%7C637049346964927011=O5AySPzP4XZUao9ZBeMCfXN5ewcNoHjJFI9W%2BDUXu9E%3D=0>
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[cisco-voip] CCX Editor Step Properties

2019-09-24 Thread Matthew Loraditch
Is there anyway on this earth to make this load faster???  Currently painfully 
going through a script and setting up new parameters and slowly dying of 
impatience as I click properties and wait a seeming eternity for the window to 
open.
This has been a pet peeve forever.

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] Your Associated Webex Sites

2019-09-09 Thread Matthew Loraditch
Oh, Interesting. Everyone we have is on CI and Control Hub, so I don’t see 
other sites.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Brian Meade 
Sent: Monday, September 9, 2019 9:25 AM
To: Matthew Loraditch 
Cc: Anthony Holloway ; Charles Goldsmith 
; Cisco VoIP Group 
Subject: Re: [cisco-voip] Your Associated Webex Sites

I think the issue he's talking about is when logging in to something such as 
the Webex Meetings App.  After entering your email address, you get a list of 
sites to choose from.  Technically you could enter anyone's email address and 
see what Webex sites they have an account on.

This mostly seems to be Site Admin sites since you can't have the same email in 
2 different control hub organizations.

On Mon, Sep 9, 2019 at 8:15 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
The only list I can think of is behind the sign in screen for webex admin and 
it only lists the accounts you have been given access to so I’m not sure how or 
why this would ever be a problem? It’s no different than looking at my deal 
list in CCW or say your accounting departments list of accounts? Unless I’m 
missing what you are thinking about?


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Monday, September 9, 2019 8:11 AM
To: Charles Goldsmith mailto:w...@woka.us>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Your Associated Webex Sites

Correct, mostly for Partners, since:

A) We have a higher quantity than end customers
B) The list of sites acts like a list of customers we do business with (past, 
current and future)
C) Lists off all end customer sites too (which, depending on how the site names 
are being used, could give insight into the business; E.g., divisions, project 
names, future name changes indicating: splits, mergers, re-branding, etc.

However, I would think it would apply to end customers themselves too.  Not 
only for option C above, but I can also see a situation where if two customer 
names were put side-by-side on the same list, that could cause an issue.

On Mon, Sep 9, 2019 at 1:04 AM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Lelio, I think this mainly applies to partners, since we can see our customer 
sites.

Anthony, I don't think there is a public listing of your sites, not that I've 
seen anyway.

On Mon, Sep 9, 2019 at 12:07 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

I’m not quite sure I understand the question.

Are you asking about a public index of sites?

I know that configuration-wise, you can choose to list meetings on a site. 
We’ve chosen to not do that. So the worst that can happen is some gets to our 
WebEx landing page.

I’m not sure what hiding a site helps with. Or helps deter.

I mean, I’ve got our site listed on our service pages. They’re not restricted, 
so anyone can find it.

Logins are protected by SSO, so we’ve got that going too. Protection-wise, I 
mean.

Is there something I’m missing?

Are you gonna make me loose sleep now!??? :)

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 8, 2019, at 2:45 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
All,

I want to take the pulse on a topic here, relating to your list of associated 
Webex sites, and whether or not they are private to you, or if they should be 
public information.

I was talking with a colleague about this ever growing list of customers we 
work with being cataloged by Webex in the fact that we keep getting associated 
to more and more customers, and what potential issue this may cause if the site 
list were to be viewed by just anyone on the internet.

Would you want your site list (whether end customer or partner admin) protected 
from view of others, or is it not that big of a deal?

And I guess as a follow up, is this list protected today, or is there a means 
by which my list can be exposed to the public relatively easily?
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Re: [cisco-voip] Your Associated Webex Sites

2019-09-09 Thread Matthew Loraditch
Well how would you get access??? That’s the part I don’t understand. You aren’t 
getting access unless I give it to you or you work for Cisco in the appropriate 
areas


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway 
Sent: Monday, September 9, 2019 9:24 AM
To: Matthew Loraditch 
Cc: Charles Goldsmith ; Cisco VoIP Group 

Subject: Re: [cisco-voip] Your Associated Webex Sites

But what if I did have access to your list?  Of Webex sites, deals in CCW or 
accounting dept accounts?  Would that be a problem for you?  It kind of sounds 
like you're saying it wouldn't.

On Mon, Sep 9, 2019 at 7:14 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
The only list I can think of is behind the sign in screen for webex admin and 
it only lists the accounts you have been given access to so I’m not sure how or 
why this would ever be a problem? It’s no different than looking at my deal 
list in CCW or say your accounting departments list of accounts? Unless I’m 
missing what you are thinking about?


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Monday, September 9, 2019 8:11 AM
To: Charles Goldsmith mailto:w...@woka.us>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Your Associated Webex Sites

Correct, mostly for Partners, since:

A) We have a higher quantity than end customers
B) The list of sites acts like a list of customers we do business with (past, 
current and future)
C) Lists off all end customer sites too (which, depending on how the site names 
are being used, could give insight into the business; E.g., divisions, project 
names, future name changes indicating: splits, mergers, re-branding, etc.

However, I would think it would apply to end customers themselves too.  Not 
only for option C above, but I can also see a situation where if two customer 
names were put side-by-side on the same list, that could cause an issue.

On Mon, Sep 9, 2019 at 1:04 AM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Lelio, I think this mainly applies to partners, since we can see our customer 
sites.

Anthony, I don't think there is a public listing of your sites, not that I've 
seen anyway.

On Mon, Sep 9, 2019 at 12:07 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

I’m not quite sure I understand the question.

Are you asking about a public index of sites?

I know that configuration-wise, you can choose to list meetings on a site. 
We’ve chosen to not do that. So the worst that can happen is some gets to our 
WebEx landing page.

I’m not sure what hiding a site helps with. Or helps deter.

I mean, I’ve got our site listed on our service pages. They’re not restricted, 
so anyone can find it.

Logins are protected by SSO, so we’ve got that going too. Protection-wise, I 
mean.

Is there something I’m missing?

Are you gonna make me loose sleep now!??? :)

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 8, 2019, at 2:45 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
All,

I want to take the pulse on a topic here, relating to your list of associated 
Webex sites, and whether or not they are private to you, or if they should be 
public information.

I was talking with a colleague about this ever growing list of customers we 
work with being cataloged by Webex in the fact that we keep getting associated 
to more and more customers, and what potential issue this may cause if the site 
list were to be viewed by just anyone on the internet.

Would you want your site list (whether end customer or partner admin) protected 
from view of others, or is it not that big of a deal?

And I guess as a follow up, is this list protected today, or is there a means 
by which my list can be exposed to the public relatively easily?
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Re: [cisco-voip] Your Associated Webex Sites

2019-09-09 Thread Matthew Loraditch
The only list I can think of is behind the sign in screen for webex admin and 
it only lists the accounts you have been given access to so I’m not sure how or 
why this would ever be a problem? It’s no different than looking at my deal 
list in CCW or say your accounting departments list of accounts? Unless I’m 
missing what you are thinking about?


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Monday, September 9, 2019 8:11 AM
To: Charles Goldsmith 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] Your Associated Webex Sites

Correct, mostly for Partners, since:

A) We have a higher quantity than end customers
B) The list of sites acts like a list of customers we do business with (past, 
current and future)
C) Lists off all end customer sites too (which, depending on how the site names 
are being used, could give insight into the business; E.g., divisions, project 
names, future name changes indicating: splits, mergers, re-branding, etc.

However, I would think it would apply to end customers themselves too.  Not 
only for option C above, but I can also see a situation where if two customer 
names were put side-by-side on the same list, that could cause an issue.

On Mon, Sep 9, 2019 at 1:04 AM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Lelio, I think this mainly applies to partners, since we can see our customer 
sites.

Anthony, I don't think there is a public listing of your sites, not that I've 
seen anyway.

On Mon, Sep 9, 2019 at 12:07 AM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

I’m not quite sure I understand the question.

Are you asking about a public index of sites?

I know that configuration-wise, you can choose to list meetings on a site. 
We’ve chosen to not do that. So the worst that can happen is some gets to our 
WebEx landing page.

I’m not sure what hiding a site helps with. Or helps deter.

I mean, I’ve got our site listed on our service pages. They’re not restricted, 
so anyone can find it.

Logins are protected by SSO, so we’ve got that going too. Protection-wise, I 
mean.

Is there something I’m missing?

Are you gonna make me loose sleep now!??? :)

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook


On Sep 8, 2019, at 2:45 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
All,

I want to take the pulse on a topic here, relating to your list of associated 
Webex sites, and whether or not they are private to you, or if they should be 
public information.

I was talking with a colleague about this ever growing list of customers we 
work with being cataloged by Webex in the fact that we keep getting associated 
to more and more customers, and what potential issue this may cause if the site 
list were to be viewed by just anyone on the internet.

Would you want your site list (whether end customer or partner admin) protected 
from view of others, or is it not that big of a deal?

And I guess as a follow up, is this list protected today, or is there a means 
by which my list can be exposed to the public relatively easily?
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Re: [cisco-voip] Install Patch disconcerting.CSCvq17528_vmtools_initramfs_v1.0.cop.sgn

2019-09-05 Thread Matthew Loraditch
It should probably be written better. They are likely referring to standalone 
PLM/ELM.

PLM/ELM is coresident on every CUCM/UCXN install between 9 and 12 so it’d be 
impossible to find a server w/o it.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Reto Gassmann
Sent: Thursday, September 5, 2019 4:47 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Install Patch 
disconcerting.CSCvq17528_vmtools_initramfs_v1.0.cop.sgn

Hello all

We have a CUCM 10.5.2.11900-3 and want to install the patch.
I read in the release notes (Important Notes) that this patch does not apply to 
PLM/ELM.
I have the PLM running on the Publisher node. Can I install this patch or is 
that also not supported?

Thanks a lot
Regards Reto

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Re: [cisco-voip] CUCM SU release cycle

2019-08-15 Thread Matthew Loraditch
I heard this in a preso. Customers were not moving to .0 releases because they 
were perceived to be bad and waiting for .5 or .1 type releases. The defect 
rates though are not much if any different these days and they won’t want to be 
making releases that nobody uses.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Thursday, August 15, 2019 10:16 AM
To: Ryan Huff 
Cc: Charles Goldsmith ; cisco-voip voyp list 

Subject: Re: [cisco-voip] CUCM SU release cycle

Why not just all Major versions all the time?  Google Chrome is on version 76.

But seriously though, anyone got a reference to this announcement?  I didn't 
see it in the cisco live preso linked earlier.

If not, what's the reported reason for dropping minor release numbers?

On Thu, Aug 15, 2019 at 5:40 AM Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
After 12.5, no more “.5” releases, it’ll just be major versions (and the SUs in 
between). After 12.5 we skip 13 and go right to 14 (then presumably, 15 after 
that).
Sent from my iPhone


On Aug 15, 2019, at 02:05, Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:

What's going on with .5 releases?  I don't think I heard about that.

On Wed, Aug 14, 2019 at 11:16 PM Charles Goldsmith 
mailto:w...@woka.us>> wrote:
Yeah, I think with the move away from the .5 releases, we'll be getting more 
SU's and less major releases.

On Wed, Aug 14, 2019 at 10:58 PM Ki Wi 
mailto:kiwi.vo...@gmail.com>> wrote:
Hi Group,
in the past , the SU release is every 6 months (usually longer than that, 
approximately twice a year maximum) but now Cisco is changing to every 2 months?

Reference : Page 20 of the link
https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2019/pdf/PSOCOL-1000.pdf<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ciscolive.com%2Fc%2Fdam%2Fr%2Fciscolive%2Fus%2Fdocs%2F2019%2Fpdf%2FPSOCOL-1000.pdf=02%7C01%7C%7C8f229ab7944c4083959608d72146906c%7C84df9e7fe9f640afb435%7C1%7C0%7C637014459258610309=NarczWk%2BTZBuID%2FEv3VbK%2FaimdV%2BVqiQMWCvAFw6zJU%3D=0>


--
Regards,
Ki Wi
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Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

2019-08-09 Thread Matthew Loraditch
We do it like Lelio.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, August 9, 2019 1:40 PM
To: Jonathan Charles ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

I have been thinking about this. My thought is this:


  *   If the room kit is at all portable, like on a cart, make them separate
  *   If the room kit is part of the room, use the same email address



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jonathan Charles
Sent: Friday, August 9, 2019 1:03 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

Customer asked a question and I am curious what best practices are...

Customer has room resources in O365 and is adding video systems to those 
rooms...

Should the video units get a separate calendar room room resource, or should it 
share the same room resource email ID in Webex Control Hub?

My concern is the two entities (room and room kit) responding to the invite and 
causing some conflict.

If we use two different room resource mailboxes, users would invite one and not 
the other...

What are the best practices here?



Jonathan
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Re: [cisco-voip] UC 12.5 zero out report

2019-08-08 Thread Matthew Loraditch
No it’s not

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Anthony 
Holloway 
Sent: Thursday, August 8, 2019 5:10:16 PM
To: Lelio Fulgenzi 
Cc: cisco-voip@puck.nether.net 
Subject: Re: [cisco-voip] UC 12.5 zero out report

Really, bulk edit is gone in 12.x?

Neither of the release notes for CUC 12.0 and 12.5 mention this in the What's 
New and Changed sections.

https://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-release-notes-list.html

On Thu, Aug 8, 2019 at 3:47 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Are you looking to set them? Or to just see what they are?

You can use 
http://ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html to 
see what they are.

But I don’t think you can set them.

There used to be a bulk edit option in the gui, but that’s gone! Only BAT 
remains. And none of the CSV file definitions I can find support caller input.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Scott Voll
Sent: Thursday, August 8, 2019 4:27 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] UC 12.5 zero out report

What is the easiest way to get all users in UC 12.5's Zero out option.

I'm not seeing it in the BAT Export.

other ideas?

Thanks

Scott

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Re: [cisco-voip] Do you need TMS to get OBTP

2019-08-07 Thread Matthew Loraditch
If you are doing booking in outlook you will need TMS XE


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Jonathan Charles 
Sent: Wednesday, August 7, 2019 12:39 PM
To: Matthew Loraditch 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Do you need TMS to get OBTP

OK, do we need TMS XE as well, or can the Calendar Connector handle it? (they 
are O365)


Thanks!


On Wed, Aug 7, 2019 at 11:36 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
You need TMS. Something has to publish the schedule to the endpoints, on prem 
that’s TMS. In the cloud that’s Webex.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jonathan Charles
Sent: Wednesday, August 7, 2019 12:34 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Do you need TMS to get OBTP

Have a customer with CUCM 10.5 and they want to register video endpoints 
locally to CCM.

They do not have TMS, but they want OBTP... can we just install an Expressway 
Connector and use the Webex Hybrid cloud to use @webex and @meet to get OBTP 
without TMS?



Jonathan
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Re: [cisco-voip] Do you need TMS to get OBTP

2019-08-07 Thread Matthew Loraditch
You need TMS. Something has to publish the schedule to the endpoints, on prem 
that’s TMS. In the cloud that’s Webex.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Jonathan 
Charles
Sent: Wednesday, August 7, 2019 12:34 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Do you need TMS to get OBTP

Have a customer with CUCM 10.5 and they want to register video endpoints 
locally to CCM.

They do not have TMS, but they want OBTP... can we just install an Expressway 
Connector and use the Webex Hybrid cloud to use @webex and @meet to get OBTP 
without TMS?



Jonathan
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Re: [cisco-voip] Azure to Webex User Provisioning and Tokens

2019-08-07 Thread Matthew Loraditch
FWIW the Cisco documents say the same thing: 
https://help.webex.com/en-us/aumpbz/Synchronize-Azure-Active-Directory-Users-into-Cisco-Webex-Control-Hub



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Wednesday, August 7, 2019 12:18 PM
To: Cisco VoIP Group 
Subject: [cisco-voip] Azure to Webex User Provisioning and Tokens

I'm using the following link:

https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/cisco-webex-provisioning-tutorial

And in step 6 it describes how to obtain the secret token from Cisco, to input 
into Azure.

It notes that the token is valid for 365 days, however, in my testing it's 
looking like it might be 30 days.

The resulting URL from step 6 has a URI parameter of:

expires_in=31535999

Which if you treat it as seconds, then it's 365 days, so the URL seems to match 
the document.

I'm wondering if there is anyone with experience on this topic, before I put 
some serious time in with TAC.

Thanks much!

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Re: [cisco-voip] Azure MFA/Unity Connection UM

2019-08-07 Thread Matthew Loraditch
We are using MS Authenticator. Yes MFA works in general for OWA, Azure Portal, 
etc. etc.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Scott Voll 
Sent: Wednesday, August 7, 2019 11:22 AM
To: Matthew Loraditch 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Azure MFA/Unity Connection UM

So i'm assuming you have it working on admin side, your just working on the UM 
part?

What are you using for MFA?

On Mon, Aug 5, 2019 at 9:51 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Anyone out there have MFA enabled for ALL users and have UM in UCXN? We are a 
MS Partner and MFA has to be enabled for all accounts as of last week.

Setup an app password for service account for UM but that doesn’t work…

Not sure what other options I have here.



Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
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[cisco-voip] Vyopta

2019-08-05 Thread Matthew Loraditch
Anyone use it in a CUCM only environment? Also curious about pricing. Feel free 
to reply direct.

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] Azure MFA/Unity Connection UM

2019-08-05 Thread Matthew Loraditch
It’s more of us being a partner with MS. For partners 100% of azure accounts 
must have MFA enabled.

You aren’t one, so you could exempt your UM integration account. We can’t


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Lelio Fulgenzi 
Sent: Monday, August 5, 2019 1:29 PM
To: Matthew Loraditch 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Azure MFA/Unity Connection UM


Can you share more details about MFA requirements?

Is there a MS kB article or announcement?

We’re in the process of setting up UM and this may impact us.

L

-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Aug 5, 2019, at 12:51 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Anyone out there have MFA enabled for ALL users and have UM in UCXN? We are a 
MS Partner and MFA has to be enabled for all accounts as of last week.

Setup an app password for service account for UM but that doesn’t work…

Not sure what other options I have here.



Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
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[cisco-voip] Azure MFA/Unity Connection UM

2019-08-05 Thread Matthew Loraditch
Anyone out there have MFA enabled for ALL users and have UM in UCXN? We are a 
MS Partner and MFA has to be enabled for all accounts as of last week.

Setup an app password for service account for UM but that doesn't work...

Not sure what other options I have here.



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] Uplinx Report Tool?

2019-08-02 Thread Matthew Loraditch
Thanks to Ryan and Lelio and everyone who responded. You made justifying this 
super easy with all the helpful info.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Ryan Huff 
Sent: Friday, August 2, 2019 10:12 AM
To: Matthew Loraditch 
Cc: Cisco VoIP List 
Subject: Re: [cisco-voip] Uplinx Report Tool?

I use them all the time. As long as you invest the time to creating good CSS 
and templates, it’s great. The default templates are generic and just create 
“data dumps” in Word format... IMO.

However, and this is my one diva moment here, the GUI wind will not maximize, 
lol... they jail it for a smaller screen resolution... it’s fine and completely 
readable... but it just p*sses me off that I can’t maximize the dang window ... 
lol
Sent from my iPhone

On Aug 2, 2019, at 09:16, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
https://www.uplinx.com/reporttool-usd/<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.uplinx.com%2Freporttool-usd%2F=02%7C01%7C%7Cf4272441d73641e37b1c08d7174b93b2%7C84df9e7fe9f640afb435%7C1%7C0%7C637003485676404779=yzzS4uyvjHc%2FXJJkYglglTNe8OCziTU4I0bgoQAwGLo%3D=0>

Anyone heard of/used these folks?



Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: 
www.heliontechnologies.com<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F=02%7C01%7C%7Cf4272441d73641e37b1c08d7174b93b2%7C84df9e7fe9f640afb435%7C1%7C0%7C637003485676414771=qnxmE4Ansht%2Fock%2BnfTpc0QM0WpzUHGzd94Mj3p2VSg%3D=0>
 |
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[cisco-voip] Uplinx Report Tool?

2019-08-02 Thread Matthew Loraditch
https://www.uplinx.com/reporttool-usd/

Anyone heard of/used these folks?



Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
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Re: [cisco-voip] Unity Connection Mailbox

2019-07-29 Thread Matthew Loraditch
I get that perspective. I’ve also never gotten that complaint. I wonder in 
general how many folks cfwdall to something besides VM these days. At least in 
our office no one does. They record an OOF vm greeting if anything and thats 
that.

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway 
Sent: Monday, July 29, 2019 11:35 AM
To: Matthew Loraditch
Cc: Jason Aarons (Americas); Lelio Fulgenzi; cisco-voip 
(cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] Unity Connection Mailbox

I would disagree.  If I put myself into the caller's shoes, and I call Steve 
but hear Mark's voicemail, I will think I called the wrong number, and likely 
delete Steve's phone number from my contact list.

On Fri, Jul 26, 2019 at 7:41 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
It’s funny we ALWAYS use last redirecting.

I (and my team) find first redirecting confusing as heck. Last redirecting 
ensures the VM goes to where we want it. We are most concerned with hunt groups 
and such and we use CTI route points at the end of any call flow that is 
intended for VM. In theory we may end up with more hunt lists and such as some 
items may need to be duplicated, but it’s much easier IMO to manage and 
troubleshoot.

And if individuals are CFwdAlling it’s because they aren’t available so 
shouldn’t the VM go to the person who is in the office and can handle it?






Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 8:29 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; cisco-voip 
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

We implemented that CXN Service Parameter “Last Redirecting Number” and it’s 
working.

Just which something there was a per user solution in CUCM etc.



From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, July 26, 2019 1:20 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Jason Aarons 
(Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: Unity Connection Mailbox


Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net<ma

Re: [cisco-voip] Unity Connection Mailbox

2019-07-26 Thread Matthew Loraditch
It’s funny we ALWAYS use last redirecting.

I (and my team) find first redirecting confusing as heck. Last redirecting 
ensures the VM goes to where we want it. We are most concerned with hunt groups 
and such and we use CTI route points at the end of any call flow that is 
intended for VM. In theory we may end up with more hunt lists and such as some 
items may need to be duplicated, but it’s much easier IMO to manage and 
troubleshoot.

And if individuals are CFwdAlling it’s because they aren’t available so 
shouldn’t the VM go to the person who is in the office and can handle it?






Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Jason Aarons 
(Americas)
Sent: Friday, July 26, 2019 8:29 PM
To: Lelio Fulgenzi ; cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] Unity Connection Mailbox

We implemented that CXN Service Parameter “Last Redirecting Number” and it’s 
working.

Just which something there was a per user solution in CUCM etc.



From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Friday, July 26, 2019 1:20 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>; Jason Aarons 
(Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: RE: Unity Connection Mailbox


Ok – I’m _pretty_ sure this is what helps:


  *   Connection Admin > Advanced > Conversations
  *   Use Last (Rather than First) Redirecting Number for Routing Incoming Call 
[ ]

“When this check box is checked, Unity Connection uses the last redirecting 
number for routing incoming calls.”

I have not (ever) had a chance to test this.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, July 26, 2019 1:10 PM
To: Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>; 
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Unity Connection Mailbox

There used to be a system wide settings on Unity Connection where you could 
decide to either send it to the originating mailbox. Not sure if it was 
available in the admin GUI or it needed a cisco unity monkey tool to do it.

Will spend a few minutes looking…


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Jason Aarons (Americas)
Sent: Friday, July 26, 2019 12:43 PM
To: cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Unity Connection Mailbox


Jack on PSTN  >>>>>   Diane ext 4001  >>>>>>   Bobbie ext 4002

If Jack calls Diane and Diane has call forward all to Bobbie, is there a way 
for Jack to hear Bobbie’s voicemail and not Diane’s?

TAC said no.  Ask the expert at Cisco Live said no.  is the answer really no?





This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer;<http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx>


itevomcid
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Re: [cisco-voip] is directory server (for control hub) down for others?

2019-07-25 Thread Matthew Loraditch
Mine is also down. I presumed it was my server but maybe not this time. I guess 
if it comes up on its own before I login and check tomorrow Ill know!

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Lelio 
Fulgenzi 
Sent: Thursday, July 25, 2019 8:49 PM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: [cisco-voip] is directory server (for control hub) down for others?


I’ve got two sets of directory connector (connecting to two different control 
hub orgs) down. status.webex.com shows control hub login issues but they’re 
resolved and being monitored. I suspect it’s more than just that.

Would like to hear from others…

Lelio



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] SSO and uccx phone agent

2019-06-27 Thread Matthew Loraditch
One Dutch Pancake please.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Lelio Fulgenzi 
Sent: Thursday, June 27, 2019 8:02 AM
To: Matthew Loraditch 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] SSO and uccx phone agent


Fabulous! Thanks again! I owe you a breakfast. ;)


-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jun 27, 2019, at 7:48 AM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
I’m on 12.5 in this screenshot (hence my os admin has it too), but you just 
have to click that link and then you get a special page where you use the local 
user instead of your ldap/sso admin.




Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Wednesday, June 26, 2019 11:21 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] SSO and uccx phone agent


So... if I want to use the local admin user, does it flip to the regular login 
page after you enter the local userID?

-sent from mobile device-



Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jun 26, 2019, at 10:56 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
If you use SSO Application Admin uses SSO
OS Admin doesn’t until 12.0 and still optional.
You can bypass for both of them and use the old creds, or you can also disable 
said bypass access for security reasons.

CCX doesn’t have SSO until 11.5 so that’s not even a consideration in your 
environment. Albeit once you went there then it’d be same as above.



Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Wednesday, June 26, 2019 10:50 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] SSO and uccx phone agent

Are admin pages still using ldap Auth? Not SSO?

-sent from mobile device-




Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jun 26, 2019, at 10:45 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
SSO doesn’t apply to phone agents. But If you have SSO you should be ldap 
integrated with auth enabled so you’d still use the same creds for the agents. 
There are no special settings needed.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Wednesday, June 26, 2019 10:43 PM
To: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] SSO and uccx phone agent


Jus

Re: [cisco-voip] SSO and uccx phone agent

2019-06-27 Thread Matthew Loraditch
I’m on 12.5 in this screenshot (hence my os admin has it too), but you just 
have to click that link and then you get a special page where you use the local 
user instead of your ldap/sso admin.

[A screenshot of a cell phone  Description automatically generated]


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Lelio Fulgenzi 
Sent: Wednesday, June 26, 2019 11:21 PM
To: Matthew Loraditch 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] SSO and uccx phone agent


So... if I want to use the local admin user, does it flip to the regular login 
page after you enter the local userID?

-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jun 26, 2019, at 10:56 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
If you use SSO Application Admin uses SSO
OS Admin doesn’t until 12.0 and still optional.
You can bypass for both of them and use the old creds, or you can also disable 
said bypass access for security reasons.

CCX doesn’t have SSO until 11.5 so that’s not even a consideration in your 
environment. Albeit once you went there then it’d be same as above.



Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Wednesday, June 26, 2019 10:50 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] SSO and uccx phone agent

Are admin pages still using ldap Auth? Not SSO?

-sent from mobile device-



Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jun 26, 2019, at 10:45 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
SSO doesn’t apply to phone agents. But If you have SSO you should be ldap 
integrated with auth enabled so you’d still use the same creds for the agents. 
There are no special settings needed.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Wednesday, June 26, 2019 10:43 PM
To: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] SSO and uccx phone agent


Just wondering if there are provisions for us to continue using phone agents on 
79[46]2 phones if we wanted to use SSO.

Has anyone deployed SSO on CUCM with phone agents?


-sent from mobile device-




Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] SSO and uccx phone agent

2019-06-26 Thread Matthew Loraditch
If you use SSO Application Admin uses SSO
OS Admin doesn’t until 12.0 and still optional.
You can bypass for both of them and use the old creds, or you can also disable 
said bypass access for security reasons.

CCX doesn’t have SSO until 11.5 so that’s not even a consideration in your 
environment. Albeit once you went there then it’d be same as above.



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Lelio Fulgenzi 
Sent: Wednesday, June 26, 2019 10:50 PM
To: Matthew Loraditch 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] SSO and uccx phone agent

Are admin pages still using ldap Auth? Not SSO?

-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jun 26, 2019, at 10:45 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
SSO doesn’t apply to phone agents. But If you have SSO you should be ldap 
integrated with auth enabled so you’d still use the same creds for the agents. 
There are no special settings needed.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Wednesday, June 26, 2019 10:43 PM
To: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] SSO and uccx phone agent


Just wondering if there are provisions for us to continue using phone agents on 
79[46]2 phones if we wanted to use SSO.

Has anyone deployed SSO on CUCM with phone agents?


-sent from mobile device-



Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] SSO and uccx phone agent

2019-06-26 Thread Matthew Loraditch
SSO doesn’t apply to phone agents. But If you have SSO you should be ldap 
integrated with auth enabled so you’d still use the same creds for the agents. 
There are no special settings needed.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Wednesday, June 26, 2019 10:43 PM
To: cisco-voip voyp list 
Subject: [cisco-voip] SSO and uccx phone agent


Just wondering if there are provisions for us to continue using phone agents on 
79[46]2 phones if we wanted to use SSO.

Has anyone deployed SSO on CUCM with phone agents?


-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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[cisco-voip] Comprehensive Reporting Dashboard for Cisco....

2019-06-19 Thread Matthew Loraditch
Got a client on Shoretel right now and they have this product: 
https://brightmetrics.com/product-mitel/

Anyone seen such a thing for Cisco? Based on what I'm seeing, this is a combo 
of Contact Center type data, Workforce data, and CDR data.

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] Cisco Live CLUS anyone??

2019-05-23 Thread Matthew Loraditch
Please add me!

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Edgar 
Salazar 
Sent: Friday, May 24, 2019 6:24:55 AM
To: Lelio Fulgenzi
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Cisco Live CLUS anyone??

I'd like to be part of the space as well please:  
ed...@variphy.com<mailto:ed...@variphy.com>
[Variphy, Inc. Logo]<http://goo.gl/gmp1xY>
Edgar Salazar · Consulting Systems Engineer
Variphy, Inc.<http://goo.gl/gmp1xY> · "Trust but Variphy"
t.(832)VARIPHY (832-827-4749)
e.ed...@variphy.com<mailto:ed...@variphy.com>
[LinkedIn]<https://goo.gl/p1VeF6>[Twitter]<https://goo.gl/Kvwvnn>[Google+]<https://goo.gl/DkuXKD>[Variphy
 Support]<http://goo.gl/5x0Ccs>



On Thu, May 23, 2019 at 2:54 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Please add me to the space.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Ryan Huff
Sent: Thursday, May 23, 2019 2:16 PM
To: Peter Slow mailto:peter.s...@gmail.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Cisco Live CLUS anyone??

rh...@byteworks.com<mailto:rh...@byteworks.com>, if any hard chargers are in 
the process of setting up a space...
Sent from my iPhone

On May 23, 2019, at 14:13, Peter Slow 
mailto:peter.s...@gmail.com>> wrote:
I want some Cheetos! I’ll be there!

On Thu, May 23, 2019 at 11:12 Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
I’m out here eating Cheetos with you. Let’s do a team’s space...
Sent from my iPhone

On May 23, 2019, at 14:01, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
We're a little over two weeks away from CLUS.  Ryan were you a fan of the Webex 
Teams space for us?  Or is this one of those Rounders moments, where everyone 
else is in the space right now, and I'm on the outside wondering if it even 
exists?  :(

On Tue, Apr 30, 2019 at 11:15 AM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
By "green body paint," I hope you meant Hulk, because I already called dibs on 
cosplaying as Gamora.

On Tue, Apr 30, 2019 at 10:53 AM Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>> wrote:
So which Avenger character are you going to be?  We fully expect you to dress 
up in character.  How do you look wearing green body paint?


From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Stephen Welsh
Sent: Tuesday, April 30, 2019 2:35 AM
To: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Cisco Live CLUS anyone??


I’ll be there too.

The WebEx room was fun and helpful, another would be great.

We will have a stand again

Stephen Welsh
Founder & CTO
UnifiedFX
Sent from my iPhone

On 29 Apr 2019, at 20:39, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
I'll be there!

Last year, I started a webex teams room for those of us who were in attendance 
(and wanted to be in the room).  A few of us used it to coordinate meetups.  
There was also some good conversation in the room during the week as well.  
Mostly, heads-ups on events, humor and commentary on what was being learned 
that week.

I might even been in the Engineering Deathmatch again, as a defending champ.  I 
hope to god they don't put me up against you Ryan.  Fingers crossed.

On Mon, Apr 29, 2019 at 2:19 PM Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
Just curious to know whom (if anyone) from the list will be at CLUS this year 
in San Diego? I will be and would love to meetup with those from the list whom 
I’ve only exchanged emails with thus far.
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Re: [cisco-voip] Cisco Live CLUS anyone??

2019-04-29 Thread Matthew Loraditch
I'll be there. M-W


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
-Original Message-
From: cisco-voip  On Behalf Of Ryan Huff
Sent: Monday, April 29, 2019 3:19 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Cisco Live CLUS anyone??

Just curious to know whom (if anyone) from the list will be at CLUS this year 
in San Diego? I will be and would love to meetup with those from the list whom 
I’ve only exchanged emails with thus far.
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Re: [cisco-voip] looks like we're back to rebooting the cluster

2019-04-26 Thread Matthew Loraditch
Am I missing something? I mean the way I’m reading it plus the bugs is that if 
you are on that version and do a vmtools upgrade automatically it can happen?

To me that means every system is vulnerable to the issue. But a second 
workaround is just disable the auto vmtools upgrade option. As long as one 
hasn’t happened you are fine.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Brian Meade 
Sent: Friday, April 26, 2019 2:04 PM
To: Matthew Loraditch 
Cc: Lelio Fulgenzi ; Pawlowski, Adam ; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] looks like we're back to rebooting the cluster

Not every system on those affected versions is vulnerable.

On Fri, Apr 26, 2019 at 1:56 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
What do you mean? It lists the affected releases and the ones with the fix?



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[Helion Technologies]<http://www.heliontechnologies.com/>


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>







From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Friday, April 26, 2019 1:49 PM
To: Pawlowski, Adam mailto:aj...@buffalo.edu>>; 
'cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>' 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] looks like we're back to rebooting the cluster


It’s too bad they don’t have instructions on how to check if you are 
vulnerable. Not that I could figure out anyways. At least there’s a work 
around. Now to find that recovery disk image.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Pawlowski, Adam
Sent: Friday, April 26, 2019 1:30 PM
To: 'cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>' 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] looks like we're back to rebooting the cluster

Maybe you won’t be rebooting it if you don’t patch out for this one

https://www.cisco.com/c/en/us/support/docs/field-notices/703/fn70379.html



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Re: [cisco-voip] looks like we're back to rebooting the cluster

2019-04-26 Thread Matthew Loraditch
What do you mean? It lists the affected releases and the ones with the fix?


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, April 26, 2019 1:49 PM
To: Pawlowski, Adam ; 'cisco-voip@puck.nether.net' 

Subject: Re: [cisco-voip] looks like we're back to rebooting the cluster


It's too bad they don't have instructions on how to check if you are 
vulnerable. Not that I could figure out anyways. At least there's a work 
around. Now to find that recovery disk image.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Pawlowski, Adam
Sent: Friday, April 26, 2019 1:30 PM
To: 'cisco-voip@puck.nether.net' 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] looks like we're back to rebooting the cluster

Maybe you won't be rebooting it if you don't patch out for this one

https://www.cisco.com/c/en/us/support/docs/field-notices/703/fn70379.html



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Re: [cisco-voip] looks like we're back to rebooting the cluster

2019-04-26 Thread Matthew Loraditch
I have definitely encountered this. It was a new install, not yet in 
production, and I think I even figured it out was the vmware being corrupt but 
couldn't get it fixed and just reinstalled.

Crazy!


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Pawlowski, 
Adam
Sent: Friday, April 26, 2019 1:30 PM
To: 'cisco-voip@puck.nether.net' 
Subject: Re: [cisco-voip] looks like we're back to rebooting the cluster

Maybe you won't be rebooting it if you don't patch out for this one

https://www.cisco.com/c/en/us/support/docs/field-notices/703/fn70379.html



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Re: [cisco-voip] it's going to get expensive to support T1/PRIs going forward...

2019-04-05 Thread Matthew Loraditch
That’s not correct. You can do a T1 on 4321s and up.

That’s a very old FAQ from before the 43XXs were out.


https://www.cisco.com/c/en/us/products/collateral/routers/4000-series-integrated-services-routers-isr/data_sheet_c78-728308.html?referring_site=RE=1=https://www.cisco.com/c/en/us/products/collateral/routers/4000-series-integrated-services-routers-isr/qa_c67-728823.html


“The modules are supported on the Cisco 4000 and require Cisco IOS XE Software 
Release 3.9.

The DSP farm services (conferencing & transcoding) on the modules are supported 
only on Release 3.11 and above.”

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Friday, April 5, 2019 5:02 PM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: [cisco-voip] it's going to get expensive to support T1/PRIs going 
forward...


OK, I knew the writing was on the wall, but I didn’t think I’d be forced to buy 
the most expensive ISR4K out there, just to support T1/PRIs. ☹

https://www.cisco.com/c/en/us/products/collateral/routers/4000-series-integrated-services-routers-isr/qa_c67-728823.html

Cisco Fourth Generation 1-, 2-, 4-, and 8-Port T1/E1 Multiflex Trunk Voice/WAN 
Network Interface Modules FAQ

Q.What version of Cisco IOS ® Software is required for supporting the Cisco 
NIM MFT cards, and what are the Cisco IOS Software license requirements?
A. The Cisco 1-, 2-, 4-, and 8-port NIM cards are supported only on the 
Cisco 4451-X ISR. The modules are supported only with Cisco IOS XE 3.9.1.
Data applications require a minimum of the IP Base Technology Package, and 
voice applications require a minimum of the Unified Communications Technology 
Package.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] anyone have a consumer but paid webex teams/meetings account?

2019-03-20 Thread Matthew Loraditch
You can use mine

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Lelio 
Fulgenzi 
Sent: Wednesday, March 20, 2019 2:20 PM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: [cisco-voip] anyone have a consumer but paid webex teams/meetings 
account?


Anyone have access to a consumer/paid webex teams/meetings account? I just want 
to try to see if it passes the email verification process for external 
administrators.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Softphones

2019-03-20 Thread Matthew Loraditch
Jabber multiline has been out since 12.0. FYI

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Parker 
Pearson - Donoma 
Sent: Wednesday, March 20, 2019 1:55 PM
To: Lisa Notarianni; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Softphones

Speaking as an end user – our geo-diverse team uses Cisco softphone 
functionality heavily.  I’d go so far as to say I could not do my job without 
it.  I work from a home office and I travel.  My company did not have to buy a 
handset for me to have in my home office, (Thereby saving a decent chunk of 
change) and when I shut my laptop at night, I don’t have to hear it ring.

I really loved the old Cisco IP Communicator.  It had the familiar phone look I 
could keep open on a second screen, and here’s the kicker… it provided 
multi-line support.  Now I use Jabber as my softphone, and it does a decent 
job… except that missing second line.  Not having that is killin’ me smalls!  ☺

Cisco keeps promising this feature (CiscoLive 2017 and 18) but I haven’t seen 
it yet.  Our support staff knows how bad some of us need that second line 
feature – I am confident they would not have kept it a secret if it showed up 
in 12.

We noticed some weird interoperability on single number reach and running 
Jabber on multiple devices.  If you as the user weren’t super careful about 
close the apps out (hard to remember when you run iOS for example) then call 
functionality went sideways in unpredictable ways.

Hope that gives you some input from the UX side of things.

Cheers,
Parker Pearson

[Donoma Software Web Page]<http://donomasoftware.com/>

Parker
Pearson

Vice President, Marketing & Business Development

Donoma Software

1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060




t: 540.443.3577
e: par...@donomasoftware.com<mailto:par...@donomasoftware.com>

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From: cisco-voip  on behalf of Lisa 
Notarianni 
Date: Wednesday, March 20, 2019 at 4:36 PM
To: "cisco-voip@puck.nether.net" 
Subject: [cisco-voip] Softphones


We have a few staff who travel and would make good use of a softphone.  We have 
not implemented them or had anyone use them before.  Call Manager version 
11.5.1.13039-1



Any good or bad experiences or words of wisdom before I begin research?



Thanks,

Lisa
[Lisa Notarianni Telecom Engineer]




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Re: [cisco-voip] Expressway 12.5 Release Key...

2019-03-10 Thread Matthew Loraditch
On the licensing site in the pak key page it’s the same area where you get 
other “free” keys like 3des licensing. I think the last drop down on the right

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Jonathan 
Charles 
Sent: Sunday, March 10, 2019 1:43 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Expressway 12.5 Release Key...

We have a 12.5 NFR kit and we are trying to upgrade our 8.11.4 VCSs (in our 
lab)... and it is saying our release key is invalid...

How do you get new release keys? I have a giant pile of PAKs and no idea which 
one to fulfill for this...


Jonathan
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[cisco-voip] Phones to be Deprecated in CUCM 14 (ETA 2020)

2019-02-27 Thread Matthew Loraditch
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/trouble/14_0_1/fieldNotices/cucm_b_deprecated-phones-14.html

Just saw this posted. I know it's come up but figured some folks would like to 
know.



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-21 Thread Matthew Loraditch
Yes VMWare clone changes macs and such. Only move keeps them but in this 
instance you actually don’t want them to change so CP would be the way to do it 
to make sure they didn’t change so you can put them back.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of UC Penguin
Sent: Monday, January 21, 2019 11:54 AM
To: Lelio Fulgenzi 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

I’m curious why using cp would really matter besides the possibility of 
duplicate MAC and UUIDs, which would be an issue if the vms were both powered 
on at the same time.

If you had shared storage and multiple hosts you could be running VMs on 
different ESXi versions anyhow, without the copy step.

Perhaps this is just vmware CYA for duplicate MACs, UUIDs and guest licensing? 
I’m guessing there copy steps change the uuid and macs?

I’ve moved production UC apps with cp over SSH and had no issues. Not saying 
that is going to be the case with every scenario, but so far so good fwiw...

On Jan 21, 2019, at 09:43, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Ya. Sorry. Didn’t explain I wanted interim local storage that I could move.

I’ll have to put more thought into it.

I might even consider a direct connected pc. Evaluate the time and effort vs 
speed of export/import.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jan 21, 2019, at 8:38 AM, Charles Goldsmith 
mailto:wo...@justfamily.org>> wrote:
Never tried, probably so.  SFTP/scp over the network would be faster.

Your original request was a local copy.

On Jan 21, 2019, at 7:22 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Can I copy this to USB? Would I have to somehow mount/format  the portable file 
system?

I’m intrigued!
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jan 20, 2019, at 11:38 PM, Charles Goldsmith 
mailto:wo...@justfamily.org>> wrote:
Shut the VM down, ssh or console in, copy the directory.  On Linux, it’s cp -R 
dir/ new-dir/

Of course, it’s easier to cd into the datastore

Once it’s copied, go into the vsphere client, browse the datastore into the new 
dir and import the vmx

I’ve done this to make backup copies in addition to DRS for an upgrade

On Jan 20, 2019, at 9:19 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Yes - I was quite surprised with the amount of time exporting/importing 
requires. Especially because, as far as I know, there is no way to export to a 
locally attached storage then pop that out/in and import. It has to be done via 
vsphere client and pc. We ended up putting a laptop on the same switch to speed 
things up a bit.

I really wish there was a quicker way.

Note: were using local storage on all our be7h servers.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jan 20, 2019, at 9:03 PM, James Andrewartha 
mailto:jandrewar...@ccgs.wa.edu.au>> wrote:
For a major upgrade it seems pretty reasonable to me. I'd consider doing it 
just for testing even if I upgraded the production servers directly rather than 
shut them down and start up the upgraded ones. And if I was going to do a 
parallel upgrade, I'd probably upgrade once to test, then copy the production 
servers across again and do it for real. One thought that comes to mind is how 
quickly you can copy back the VMs from AWS to your production environment.

"Everybody has a testing environment. Some people are lucky enough enough to 
have a totally separate environment to run production in." 
https://twitter.com/stahnma/status/634849376343429120

On 21/01/19 09:52, Lelio Fulgenzi wrote:

Perhaps. But it’s an option.

My preference would be to use on premis

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

2019-01-21 Thread Matthew Loraditch
You can use a USB drive in VMWare so it’s possible. I would need to be 
formatted right and mounted in esx.
It’s technically not supported but for testing purposes/etc it can be done.: 
https://www.virten.net/2016/11/usb-devices-as-vmfs-datastore-in-vsphere-esxi-6-5/



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Monday, January 21, 2019 8:22 AM
To: Charles Goldsmith 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5


Can I copy this to USB? Would I have to somehow mount/format  the portable file 
system?

I’m intrigued!
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jan 20, 2019, at 11:38 PM, Charles Goldsmith 
mailto:wo...@justfamily.org>> wrote:
Shut the VM down, ssh or console in, copy the directory.  On Linux, it’s cp -R 
dir/ new-dir/

Of course, it’s easier to cd into the datastore

Once it’s copied, go into the vsphere client, browse the datastore into the new 
dir and import the vmx

I’ve done this to make backup copies in addition to DRS for an upgrade

On Jan 20, 2019, at 9:19 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

Yes - I was quite surprised with the amount of time exporting/importing 
requires. Especially because, as far as I know, there is no way to export to a 
locally attached storage then pop that out/in and import. It has to be done via 
vsphere client and pc. We ended up putting a laptop on the same switch to speed 
things up a bit.

I really wish there was a quicker way.

Note: were using local storage on all our be7h servers.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jan 20, 2019, at 9:03 PM, James Andrewartha 
mailto:jandrewar...@ccgs.wa.edu.au>> wrote:
For a major upgrade it seems pretty reasonable to me. I'd consider doing it 
just for testing even if I upgraded the production servers directly rather than 
shut them down and start up the upgraded ones. And if I was going to do a 
parallel upgrade, I'd probably upgrade once to test, then copy the production 
servers across again and do it for real. One thought that comes to mind is how 
quickly you can copy back the VMs from AWS to your production environment.

"Everybody has a testing environment. Some people are lucky enough enough to 
have a totally separate environment to run production in." 
https://twitter.com/stahnma/status/634849376343429120

On 21/01/19 09:52, Lelio Fulgenzi wrote:

Perhaps. But it’s an option.

My preference would be to use on premise resources to create the offline 
network. This part of the discussion was focused on how you could use VWC on 
AWS to accomplish this if you didn’t have resources. The CSR would, if it 
works, allow you to connect devices on prem to the offline servers to do a more 
complete testing. But it’s not entirely necessary.

It’s all what your more comfortable with, I guess. I’d rather double the amount 
of prep time to complete the upgrades offline in order to reduce the downtime 
to the production service. Especially when both CUCM and UCCX need to be 
upgraded simultaneously due to version compatibility.


-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University  of Guelph Cornerstone with Improve Life tagline]

On Jan 20, 2019, at 8:23 PM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Does this sound a tad over engineered for an upgrade to anyone else, or is it 
just me?

On Sat, Jan 19, 2019 at 3:28 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

That sounds like exactly what I want to do!

Thx!


-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrit

Re: [cisco-voip] Root Certs Not Installed During CUCM Upgrade?/Smart Registration Not Working

2019-01-10 Thread Matthew Loraditch
Addendum, Uploading all the certs AND a full reboot fixed it. Not sure if I 
could have tried restarting a service besides Tomcat as well.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Matthew 
Loraditch
Sent: Thursday, January 10, 2019 9:03 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Root Certs Not Installed During CUCM Upgrade?/Smart 
Registration Not Working

Is there a known bug on this?

Upgraded a customer from 10.5.2.11900 to 12.0 SU2. Was trying to register to 
Smart and saw some issues with the keystore in the logs and stumbled upon 
similar issues and noticed that the VeriSign, QuoVadis and Class 3 Primary CA 
Certs weren’t in my Tomcat Trust.

Not sure if they all were necessary but they are all on another 12.x cluster so 
I’ve uploaded them, although I still have issues. DNS is working so it’s not 
that.

I know SmartCallHome uses some related servers, and interestingly I get access 
Denied trying to look at those settings.

The errors I’m seeing in the SLM logs that I can identify are:
08:45:53.966 |24503,,,CuSlmSvr,4,10-01-2019 DEBUG [SLM-5] 
com.cisco.nesla.agent.impl.AgentKeyStoreManager#save - JCEKS not found

08:45:53.966 |24503,,,CuSlmSvr,4,10-01-2019 ERROR [SLM-5] 
com.cisco.nesla.agent.impl.AgentKeyStoreManager#save - saving to keystore failed


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image001.png@01D4A8C6.2959A9C0]


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[cisco-voip] Root Certs Not Installed During CUCM Upgrade?/Smart Registration Not Working

2019-01-10 Thread Matthew Loraditch
Is there a known bug on this?

Upgraded a customer from 10.5.2.11900 to 12.0 SU2. Was trying to register to 
Smart and saw some issues with the keystore in the logs and stumbled upon 
similar issues and noticed that the VeriSign, QuoVadis and Class 3 Primary CA 
Certs weren't in my Tomcat Trust.

Not sure if they all were necessary but they are all on another 12.x cluster so 
I've uploaded them, although I still have issues. DNS is working so it's not 
that.

I know SmartCallHome uses some related servers, and interestingly I get access 
Denied trying to look at those settings.

The errors I'm seeing in the SLM logs that I can identify are:
08:45:53.966 |24503,,,CuSlmSvr,4,10-01-2019 DEBUG [SLM-5] 
com.cisco.nesla.agent.impl.AgentKeyStoreManager#save - JCEKS not found

08:45:53.966 |24503,,,CuSlmSvr,4,10-01-2019 ERROR [SLM-5] 
com.cisco.nesla.agent.impl.AgentKeyStoreManager#save - saving to keystore failed

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] Scheduling Server Reboots

2019-01-08 Thread Matthew Loraditch
Anyone seen this error?
[cid:image001.png@01D4A74F.A85402C0]


These happen for both CUCM and UCXN at a few clients. I can access the relevant 
servers fine from the subnet of the PCD. SSH/HTTPS/etc



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway 
Sent: Tuesday, January 8, 2019 12:08 PM
To: Dave Goodwin 
Cc: Matthew Loraditch ; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Scheduling Server Reboots

Now, if we could just get the Network Migration supported across more 
products...  :)

On Tue, Jan 8, 2019 at 10:41 AM Dave Goodwin 
mailto:dave.good...@december.net>> wrote:
Let's tick one in the W column for PCD... 

On Tue, Jan 8, 2019 at 10:30 AM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
I see, thanks for confirming.  That's awesome that you found a quick and easy, 
Cisco native, solution to suite your needs.

On Tue, Jan 8, 2019 at 9:22 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Yes we have VPN tunnels to 90% of customer sites.





Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image002.png@01D4A74F.A85402C0]


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>







From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Tuesday, January 8, 2019 10:20 AM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: Dave Goodwin mailto:dave.good...@december.net>>; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Scheduling Server Reboots

Out of curiosity, how did you hit all of your customers with a single instance 
of PCD?  Presumably, VPNs, are involved, right?

On Tue, Jan 8, 2019 at 8:44 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Thank you, thank you, thank you! This worked like a charm.



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image002.png@01D4A74F.A85402C0]


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>







From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Monday, January 7, 2019 11:00 AM
To: Dave Goodwin mailto:dave.good...@december.net>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Scheduling Server Reboots

If I can hit all of my customers from one instance that would work. Ill spin it 
up and give it a go

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image002.png@01D4A74F.A85402C0]


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>








From: Dave Goodwin mailto:dave.good...@december.net>>
Sent: Monday, January 7, 2019 10:53 AM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Scheduling Server Reboots

If you're interested, one of the available tasks in Prime Collaboration 
Deployment (PCD) is Server Restart Task. It allows you to restart one or more 
nodes in a cluster, and schedule the task either immediately or for a future 
time.

On Mon, Jan 7, 2019 at 10:22 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Has anyone ever developed a script (that they would share) that you could 
schedule that would reboot a CUCM or Unity Connection Cluster? Trying to 
automate some portion of the late night work involved with this when needed.


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image002.png@01D4A74F.A85402C0]


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


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Re: [cisco-voip] Scheduling Server Reboots

2019-01-08 Thread Matthew Loraditch
Yes we have VPN tunnels to 90% of customer sites.




Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway 
Sent: Tuesday, January 8, 2019 10:20 AM
To: Matthew Loraditch 
Cc: Dave Goodwin ; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Scheduling Server Reboots

Out of curiosity, how did you hit all of your customers with a single instance 
of PCD?  Presumably, VPNs, are involved, right?

On Tue, Jan 8, 2019 at 8:44 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Thank you, thank you, thank you! This worked like a charm.



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image001.png@01D4A73B.F4EFC3D0]


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>







From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Monday, January 7, 2019 11:00 AM
To: Dave Goodwin mailto:dave.good...@december.net>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Scheduling Server Reboots

If I can hit all of my customers from one instance that would work. Ill spin it 
up and give it a go

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image001.png@01D4A73B.F4EFC3D0]


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>








From: Dave Goodwin mailto:dave.good...@december.net>>
Sent: Monday, January 7, 2019 10:53 AM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Scheduling Server Reboots

If you're interested, one of the available tasks in Prime Collaboration 
Deployment (PCD) is Server Restart Task. It allows you to restart one or more 
nodes in a cluster, and schedule the task either immediately or for a future 
time.

On Mon, Jan 7, 2019 at 10:22 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Has anyone ever developed a script (that they would share) that you could 
schedule that would reboot a CUCM or Unity Connection Cluster? Trying to 
automate some portion of the late night work involved with this when needed.


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image001.png@01D4A73B.F4EFC3D0]


[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>







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Re: [cisco-voip] Scheduling Server Reboots

2019-01-08 Thread Matthew Loraditch
Thank you, thank you, thank you! This worked like a charm.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Matthew 
Loraditch
Sent: Monday, January 7, 2019 11:00 AM
To: Dave Goodwin 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Scheduling Server Reboots

If I can hit all of my customers from one instance that would work. Ill spin it 
up and give it a go

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



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From: Dave Goodwin mailto:dave.good...@december.net>>
Sent: Monday, January 7, 2019 10:53 AM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Scheduling Server Reboots

If you're interested, one of the available tasks in Prime Collaboration 
Deployment (PCD) is Server Restart Task. It allows you to restart one or more 
nodes in a cluster, and schedule the task either immediately or for a future 
time.

On Mon, Jan 7, 2019 at 10:22 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Has anyone ever developed a script (that they would share) that you could 
schedule that would reboot a CUCM or Unity Connection Cluster? Trying to 
automate some portion of the late night work involved with this when needed.


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

2019-01-08 Thread Matthew Loraditch
I was mostly thinking of a bug, of course you shouldn’t normally have to do 
that.

But good to know Room kits don’t support packages. I’m not sure I knew that. 
Although I suppose I would figure it out when the downloads don’t exist!


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Ryan Ratliff (rratliff) 
Sent: Tuesday, January 8, 2019 9:21 AM
To: Matt Jacobson 
Cc: Matthew Loraditch ; cisco-voip 
(cisco-voip@puck.nether.net) 
Subject: Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

Stepped upgrades haven’t been a thing with TC/CE endpoints since TC6 days.

The only thing that will really bite you with the Quad Camera and P60 on the 
newer “Room” series is that you have to upgrade using the cop.sgn on the 
endpoint, or by telling it to load a .loads file in CUCM.
Older endpoints have camera firmware bundled in the .pkg file. That is not the 
case for the room series and if you somehow manage to get the pkg file uploaded 
to the endpoint it won’t have camera firmware.

Aside from the “you’re not upgrading it correctly” scenario, the logs from boot 
are pretty good for this type of thing. The swupgrade.log will print at boot 
all the local firmware the codec has to give to peripherals. It does require 
the camera to initiate the network pairing so the upgrade can happen, but I’ve 
only seen that go wonky a couple times.

 - Ryan Ratliff


On Jan 8, 2019, at 2:39 AM, Matt Jacobson 
mailto:m4ttjacob...@gmail.com>> wrote:

Looking at the ce9 release notes, it states tc7.3.6 and above support direct 
upgrades to whatever target versions. I’ve done loads of upgrades from old ce8 
or tc7.3.x straight to most recent ce9, never any step upgrade related 
problems. Occasionally there is the odd peripheral or touch panel thing, but a 
reboot fixes this.

On Tue, Jan 8, 2019 at 04:40 Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Have you tried downgrading and then if that works stepping through 9.3 and 9.4 
to 9.5?

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



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From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
on behalf of Jason Aarons (Americas) 
mailto:jason.aar...@dimensiondata.com>>
Sent: Monday, January 7, 2019 5:37 PM
To: cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>)
Subject: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected


After upgrading a working CUCM registered Room 70 Single from CE 9.2.1 to 9.5.2 
it appears from logs the camera is still stuck at firmware 9.2.1

Screen shows “No Camera Connected”

So far I have upgraded about 7 Room 55s to CE 9.5.2 and haven’t had any 
problems.

I’ve opened a TAC case.


-jason



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Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

2019-01-07 Thread Matthew Loraditch
Have you tried downgrading and then if that works stepping through 9.3 and 9.4 
to 9.5?

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Jason Aarons 
(Americas) 
Sent: Monday, January 7, 2019 5:37 PM
To: cisco-voip (cisco-voip@puck.nether.net)
Subject: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected



After upgrading a working CUCM registered Room 70 Single from CE 9.2.1 to 9.5.2 
it appears from logs the camera is still stuck at firmware 9.2.1

Screen shows “No Camera Connected”

So far I have upgraded about 7 Room 55s to CE 9.5.2 and haven’t had any 
problems.

I’ve opened a TAC case.


-jason



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Re: [cisco-voip] Deploy BE Website

2019-01-07 Thread Matthew Loraditch
No I did not, too complicated and couldn’t do things the way we liked to set 
them up


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway 
Sent: Monday, January 7, 2019 4:53 PM
To: Matthew Loraditch 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] Deploy BE Website

Messaged him, thank you.

So, did you ever use it yourself?  Or know anyone who did?

On Mon, Jan 7, 2019 at 3:43 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
I feel like James Arias said it was getting EOL’d… You might want to 1:1 him in 
teams



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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[Facebook]<https://facebook.com/heliontech>



[Twitter]<https://twitter.com/heliontech>


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From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Monday, January 7, 2019 4:33 PM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Deploy BE Website

Does anyone have any experience with this?

https://deploybe.cisco.com/

Also, the URL seems to be dead now, despite shipping with the latest BE6KM M5SX 
servers.  Not sure if it's temp down, or hard down.
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Re: [cisco-voip] Deploy BE Website

2019-01-07 Thread Matthew Loraditch
I feel like James Arias said it was getting EOL’d… You might want to 1:1 him in 
teams


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Monday, January 7, 2019 4:33 PM
To: Cisco VoIP Group 
Subject: [cisco-voip] Deploy BE Website

Does anyone have any experience with this?

https://deploybe.cisco.com/

Also, the URL seems to be dead now, despite shipping with the latest BE6KM M5SX 
servers.  Not sure if it's temp down, or hard down.
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Re: [cisco-voip] Scheduling Server Reboots

2019-01-07 Thread Matthew Loraditch
If I can hit all of my customers from one instance that would work. Ill spin it 
up and give it a go

Get Outlook for iOS<https://aka.ms/o0ukef>



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Dave Goodwin 
Sent: Monday, January 7, 2019 10:53 AM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Scheduling Server Reboots

If you're interested, one of the available tasks in Prime Collaboration 
Deployment (PCD) is Server Restart Task. It allows you to restart one or more 
nodes in a cluster, and schedule the task either immediately or for a future 
time.

On Mon, Jan 7, 2019 at 10:22 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Has anyone ever developed a script (that they would share) that you could 
schedule that would reboot a CUCM or Unity Connection Cluster? Trying to 
automate some portion of the late night work involved with this when needed.

Matthew Loraditch​
Sr. Network Engineer

p: 443.541.1518


w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>

[cid:1682902b448d47459ce1]

[Facebook]<https://facebook.com/heliontech>


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[cisco-voip] Scheduling Server Reboots

2019-01-07 Thread Matthew Loraditch
Has anyone ever developed a script (that they would share) that you could 
schedule that would reboot a CUCM or Unity Connection Cluster? Trying to 
automate some portion of the late night work involved with this when needed.

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] [EXTERNAL]rejoice - promote mobile jabber off by default in v12.5

2018-12-13 Thread Matthew Loraditch
You don’t like the new 12.5 UI updates or ?


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Thursday, December 13, 2018 12:30 PM
To: Mergenthal, Chase 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] [EXTERNAL]rejoice - promote mobile jabber off by 
default in v12.5

Maybe next Christmas we can get a better UI design.

Opinions aside, there's still some<https://material.io/design/> 
principles<https://www.vitsoe.com/us/about/good-design> of 
good<https://developer.apple.com/design/human-interface-guidelines/> 
design<https://www.usability.gov/what-and-why/visual-design.html> to follow.

And I do believe that good design speaks universally to people, even if they 
don't actively notice it.

On Thu, Dec 13, 2018 at 8:41 AM Mergenthal, Chase 
mailto:chase.mergent...@bestbuy.com>> wrote:
It’s a Christmas miracle!

-Chase


From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Wednesday, December 12, 2018 10:41 AM
To: 'voyp list, cisco-voip' 
mailto:cisco-voip@puck.nether.net>>
Subject: [EXTERNAL]rejoice - promote mobile jabber off by default in v12.5


This message is from an external sender.
If you suspect this message is malicious, please click on the "PhishMe 
Reporter" button within Outlook OR forward this message to 
phish...@bestbuy.com<mailto:phish...@bestbuy.com>, and please do NOT open any 
attachments or click on any links.


From:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_5/Parameter_Guide/cjab_b_parameters-reference-guide-jabber_125.pdf

EnablePromoteMobile Applies to Cisco Jabber for Windows. Specifies if the user 
notification to promote the Cisco Jabber mobile clients is shown in the Cisco 
Jabber client.

• true —The notification to download the mobile clients is shown in the client.
• false (default)—The notification is not shown.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
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Re: [cisco-voip] 500 Series Headsets Saying Disabled

2018-12-03 Thread Matthew Loraditch
Phone load

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Lelio Fulgenzi 
Sent: Monday, December 3, 2018 2:49:04 PM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 500 Series Headsets Saying Disabled


CUCM or firmware 12.5?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Dec 3, 2018, at 2:22 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

And I figured it out. I have the new 56X and they don’t work via USB until 12.5 
is out.


Matthew Loraditch​
Sr. Network Engineer

p: 443.541.1518


w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>



<https://facebook.com/heliontech>


<https://twitter.com/heliontech>

<https://www.linkedin.com/company/helion-technologies>






From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Monday, December 3, 2018 2:13 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] 500 Series Headsets Saying Disabled

Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>





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Re: [cisco-voip] 500 Series Headsets Saying Disabled

2018-12-03 Thread Matthew Loraditch
And I figured it out. I have the new 56X and they don’t work via USB until 12.5 
is out.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Matthew 
Loraditch
Sent: Monday, December 3, 2018 2:13 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 500 Series Headsets Saying Disabled

Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


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[cisco-voip] 500 Series Headsets Saying Disabled

2018-12-03 Thread Matthew Loraditch
Got a set of the new Cisco 500 headsets, says it's been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] User device profile conversion

2018-11-27 Thread Matthew Loraditch
Have you tried one of them on the 8851s? It should let you login, you may not 
need to change anything.

If not probably BAT add the new ones. It'd be cool if Migration FX could do 
these, but I don't think it can.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of James Dust
Sent: Tuesday, November 27, 2018 11:15 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] User device profile conversion

Afternoon all,

I have around 500 users with end user device profiles for Cisco 797X devices, 
and need to convert these users to 885X profiles.

Can anyone advise the best way to go about this please?

We are running cucm ver 11.









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Re: [cisco-voip] jabber for mac with ADFS, credentials repeatedly prompt?

2018-10-30 Thread Matthew Loraditch
Found out it’s a user agent string issue
We use seamless sso on our Windows PCs so you have to make your agent strings 
specific enough so macs get FBA instead of IWA:

https://social.technet.microsoft.com/Forums/lync/en-US/7f00fb6d-1040-47ba-8950-7c18aaf76d0c/sfb-2016-on-mac-blank-authentication-popup?forum=sfbfr

https://blog.msresource.net/2016/11/18/adfs-iwa-and-the-wiasupporteduseragents-property/



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Ryan Huff 
Sent: Tuesday, October 30, 2018 4:35 PM
To: Matthew Loraditch 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] jabber for mac with ADFS, credentials repeatedly 
prompt?

Is forced UPN discovery getting picked up I wonder? Not sure if that’s a thing 
on Mac Jabber ...

In Windows, you’d install the client with the following CLI switches: CLEAR=1 
UPN_DISCOVERY_ENABLED=false CLICK2X=DISABLE


Sent from my iPhone

On Oct 30, 2018, at 15:57, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Setting up a mac for our marketing person. Jabber keeps saying login is failing 
and keeps prompting my adfs sign-in. I can sign into ucmuser fine, login works 
ok on Windows.
The mac is on the domain if that matters.

Any ideas? We have very few macs in our entire client base and have not seen 
this before.


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



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[cisco-voip] jabber for mac with ADFS, credentials repeatedly prompt?

2018-10-30 Thread Matthew Loraditch
Setting up a mac for our marketing person. Jabber keeps saying login is failing 
and keeps prompting my adfs sign-in. I can sign into ucmuser fine, login works 
ok on Windows.
The mac is on the domain if that matters.

Any ideas? We have very few macs in our entire client base and have not seen 
this before.

Matthew Loraditch
Sr. Network Engineer
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Re: [cisco-voip] Migrate HCS to On-Prem

2018-10-23 Thread Matthew Loraditch
Good question, because there is no way I’m getting the esxi login.

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Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Dave Goodwin 
Sent: Tuesday, October 23, 2018 6:21:49 PM
To: NateCCIE
Cc: Brian Meade; Matthew Loraditch; cisco-voip voyp list
Subject: Re: [cisco-voip] Migrate HCS to On-Prem

It’s been a while since I did a PCD migration, but does it also require that 
PCD log into ESXi on both the source and destination VMware servers? Or does it 
only need ESXi access on destination?

On Tue, Oct 23, 2018 at 6:08 PM NateCCIE 
mailto:natec...@gmail.com>> wrote:
If you can get osadmin credentials, consider PCD migration.  It will change the 
IPs and upgrade all in one nice step.

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Brian Meade
Sent: Tuesday, October 23, 2018 3:47 PM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>

Subject: Re: [cisco-voip] Migrate HCS to On-Prem

They'll do DRS for moving to HCS from on-prem.  They'll setup everything with 
your hostnames/IPs to restore then they'll make all their changes.

Opposite should be technically possible but probably depends on the HCS partner 
if they'll share enough information with you to be able to restore and even get 
the DRS Backups from them at all.

Curious about moving from HCS to on-prem, was cost the main factor or anything 
else?  I've got a bunch of customers trying to go to HCS so could use some 
talking-points if customers are seeing issues.


On Tue, Oct 23, 2018 at 5:25 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
Interesting. The UCCX system is only 1 script and 10 agents so if that caveat 
doesn’t apply for CUCM and CUC, I’d be ok with it

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From: Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>>
Sent: Tuesday, October 23, 2018 5:20:20 PM
To: Matthew Loraditch
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Migrate HCS to On-Prem

Maybe some CDW people watching this mailing list will chime in, because I 
happen to know that they do convert their own HCS customers to on-prem from 
time to time.

>From what I understand, you can restore it, but the configuration is all 
>jacked up, and you'll have to rename everything and/or reconfigure everything 
>anyway.  It might only make sense from a historical reporting perspective.

Like, have you ever seen what ASDM does to a FW config?

Or what the CCP does to CME?

Or what CTI Logic was doing with "visual UCCX scripts?"

Example:

[image.png]

It's not that it's bad, it's just not a good long term solution to keep the 
conventions the same.

PS I just noticed the menu prompt says "pPressOneForHookers"  LOL, I'm not sure 
what that's all about, but this image is from Tanner's 
tweet<https://twitter.com/tannerezell/status/781209477739532288>.

On Tue, Oct 23, 2018 at 3:19 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
So we are taking a Customer from a 3rd party’s HCS back to On-Prem.

The way I understand HCS is it’s a bunch of management software on top of 
normal VMs for CUCM/CUC/UCCX, etc.

Can you restore a DRF of an HCS CUCM to the same version on-prem? Same for the 
other apps?


Matthew Loraditch​

Sr. Network Engineer


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[cisco-voip] Migrate HCS to On-Prem

2018-10-23 Thread Matthew Loraditch
So we are taking a Customer from a 3rd party's HCS back to On-Prem.

The way I understand HCS is it's a bunch of management software on top of 
normal VMs for CUCM/CUC/UCCX, etc.

Can you restore a DRF of an HCS CUCM to the same version on-prem? Same for the 
other apps?

Matthew Loraditch
Sr. Network Engineer
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w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] Mass import of users into Access Control Group

2018-10-10 Thread Matthew Loraditch
Yeah, I would just do it in the GUI, that’s 4 sets of users you’d be done in 
about a minute. It also only shows you users not in the group. So each time you 
add folks the resulting refresh of the screen is the unadded users left.




Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: James Dust 
Sent: Wednesday, October 10, 2018 7:16 AM
To: Matthew Loraditch ; 
cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Mass import of users into Access Control Group

Around 1000 users,

Kind regards

James





From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]
Sent: 10 October 2018 12:15
To: James Dust; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Mass import of users into Access Control Group

How many users? You can go into the acg and add up to 250 at a time I believe. 
Manual may be faster in this case depending on the count

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From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
on behalf of James Dust 
mailto:james.d...@charles-stanley.co.uk>>
Sent: Wednesday, October 10, 2018 7:11:10 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Mass import of users into Access Control Group

Afternoon all,

Might be a bit of a basic question, but I need to assign all the users in our 
cluster to a specific access control group.

Am I correct in saying the easiest way to accomplish this is via the bat tool?

If so could someone advise me of the correct approach please.

Many thanks

Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may 
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are virus free, it is the responsibility of the recipient to confirm this.

You are advised that urgent, time-sensitive communications should not be sent 
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acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where 
applicable), can be found at this URL 
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Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may 
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You are advised that urgent, time-sensitive communications should not be sent 
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Details of Charles Stanley group companies and their regulators (where 
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Re: [cisco-voip] Mass import of users into Access Control Group

2018-10-10 Thread Matthew Loraditch
How many users? You can go into the acg and add up to 250 at a time I believe. 
Manual may be faster in this case depending on the count

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of James Dust 

Sent: Wednesday, October 10, 2018 7:11:10 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Mass import of users into Access Control Group

Afternoon all,

Might be a bit of a basic question, but I need to assign all the users in our 
cluster to a specific access control group.

Am I correct in saying the easiest way to accomplish this is via the bat tool?

If so could someone advise me of the correct approach please.

Many thanks

Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may 
not be disclosed. Although it is believed that this email and any attachments 
are virus free, it is the responsibility of the recipient to confirm this.

You are advised that urgent, time-sensitive communications should not be sent 
by email. We hereby give you notice that a delivery receipt does not constitute 
acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where 
applicable), can be found at this URL 
http://www.charles-stanley.co.uk/contact-us/disclosure/

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Re: [cisco-voip] VM Ware Support 6.7

2018-10-09 Thread Matthew Loraditch
While I’m sure it will work, TAC will probably wave a finger. 6.7 support is 
targeted for when the 12.5 releases FCS


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Scott Voll
Sent: Tuesday, October 9, 2018 2:17 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] VM Ware Support 6.7

All--

I"m currently running most all UC apps on 11.5/6.  It looks like from what I 
can find, ESXi is supported up to 6.5.

My infrastructure Engineer would like to upgrade to 6.7.  Does anyone see any 
problems with that?

Will TAC explode if they find out?

TIA

Scott

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Re: [cisco-voip] (no subject)

2018-09-27 Thread Matthew Loraditch
Its not 12.5 that I’d swear on

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Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Jose Colon 
II 
Sent: Thursday, September 27, 2018 5:52:31 PM
To: Erick Wellnitz
Cc: Cisco VOIP
Subject: Re: [cisco-voip] (no subject)

SCCP from the last time I looked is going away. However I can't remember if its 
12.5 or the next version 14. Skipping 13, apparently it's bad luck lol

On Thu, Sep 27, 2018, 4:50 PM Erick Wellnitz 
mailto:ewellnitzv...@gmail.com>> wrote:
The answer to this might be 'ask your partner channel rep' but here goes anyway.

What's the skinny on SCCP?  I've seen the slide from CLUS 18 about deprecation 
but keep hearing rumors that SCCP is going out the window for phones with CSR 
12.5.  I find it implausible but customers are starting to ask questions...
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Re: [cisco-voip] Webex Teams Down

2018-09-25 Thread Matthew Loraditch
This one almost seems like an "act of god" or hacking had to take place. If you 
want to read about an interesting one MS had with Azure a few weeks ago look 
here on 9/4 https://azure.microsoft.com/en-us/status/history/
[https://azurecomcdn.azureedge.net/cvt-4ba1ac63410bb2bbe9f1c2a7bedc57894bbe9754309d9d380deedcdf7850047e/images/shared/social/azure-icon-250x250.png]<https://azure.microsoft.com/en-us/status/history/>

Azure status history | Microsoft 
Azure<https://azure.microsoft.com/en-us/status/history/>
Check the status history of Microsoft Azure services here.
azure.microsoft.com


________

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
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From: cisco-voip  on behalf of Ryan Huff 

Sent: Tuesday, September 25, 2018 11:37 AM
To: Lelio Fulgenzi
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Webex Teams Down

That’s the value prop of the cloud though; “we take away the risk of your 
on-prem infrastructure, but you have to pay for that in control of your 
service, experience and ability to troubleshoot”.

I tell folks all the time risk mitigation paid for by giving up control is 
never a good idea.

- Ryan

On Sep 25, 2018, at 11:30, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:




I know that for my maintenance activities I evaluate the risk vs potential 
impact vs backout requirements to understand how much effort I put in to 
preparing things. One time I scavenged our e-waste pile for compatible HP 
hardware and purchased old CPUs for an upgrade to ensure that I had at most a 
90minute backout (plugging wires and turning up servers x 9). Restoring from 
backup was just too long in this case.



I don’t begin to fathom the complexity of the webex backend service, but I find 
it hard to believe there were not options available to ensure a quick and 
orderly backout plan – not simply restoring from backup. Would it be expensive? 
Sure, but define “expensive” relative to the impact this has caused.













---

Lelio Fulgenzi, B.A. | Senior Analyst

Computing and Communications Services | University of Guelph

Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1

519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>



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From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Ryan Huff
Sent: Tuesday, September 25, 2018 11:20 AM
To: Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Webex Teams Down



I my 17 years doing this, I have never once caused or suffered a seemingly 
unexplained and unexpected 10+ hour outage of all service to an 
environment/application.



That’s the difference, control.



Sent from my iPhone

On Sep 25, 2018, at 11:05, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:

In my mind, this is no different than an on prem migration/upgrade/change/etc 
going south.  The fact that the impacted service is in the cloud, is not 
important.  Even if the Internet connection itself went down, that's no 
different than a private MPLS outage.



>From an end user's perspective, whether cloud or on prem, the service is 
>simply unavailable.  From a CIO perspective, someone else screwed up, and 
>someone else is working on it.  I don't see why this is different or 
>interesting.



What is it that do I not get?



On Tue, Sep 25, 2018 at 9:11 AM Palmer, Brian 
mailto:brian.pal...@bcbsfl.com>> wrote:

This sure is rather wild that it has been down for so long.  We only have a few 
boards, but I do hope that every business user is reviewing the word “cloud” 
and how great it really is within this context.





From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Tuesday, September 25, 2018 9:43 AM
To: Ryan Huff mailto:ryanh...@outlook.com>>; Matt 
Jacobson mailto:m4ttjacob...@gmail.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Webex Teams Down



The RFO for this one is going to be a doozy. On meetings they are migrating all 
users who had been upgraded to Video Platform 2.0 back to 1.0. I have no idea 
of the scope but that seems like a pretty big undertaking and a tiny insight 
into how screwed up whatever happened is.






Matthew Loraditch​


Sr. Network Engineer



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Re: [cisco-voip] Webex Teams Down

2018-09-25 Thread Matthew Loraditch
The RFO for this one is going to be a doozy. On meetings they are migrating all 
users who had been upgraded to Video Platform 2.0 back to 1.0. I have no idea 
of the scope but that seems like a pretty big undertaking and a tiny insight 
into how screwed up whatever happened is.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Ryan Huff
Sent: Tuesday, September 25, 2018 9:36 AM
To: Matt Jacobson 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Webex Teams Down

Who wants to go in with me on creating an on-prem DR application for individual 
WebEx Teams domains? Lol ... the cloud ... yup, let’s do that ...

The cloud is a little like networking before segmentation  anything impacts 
everything 樂
The only things I can think of that could possibly take this long would be like 
having to restore things from backup or waiting on uber large database indices 
to rebuild or reindex . hope things get restored soon!

On Sep 25, 2018, at 07:22, Matt Jacobson 
mailto:m4ttjacob...@gmail.com>> wrote:
Webex meetings is still working, but you can’t dial in with video endpoints.

On Tue, Sep 25, 2018 at 15:10 Bernhard Albler 
mailto:bernhard.alb...@gmail.com>> wrote:
yeah, crazy outage, basically the full working day for us here in Europe
it also impacts CMR for customers on Video Platform v2 ( which should be most)

On Tue 25. Sep 2018 at 12:39, Ryan Huff 
mailto:ryanh...@outlook.com>> wrote:
I haven't seen one this long this since the early days of Spark ... been down 
since 9:22PM eastern on 9-24-18 ... wow 

 
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Re: [cisco-voip] Cisco 7970 phone firmware upgrade path

2018-09-20 Thread Matthew Loraditch
For all SCCP firmware upgrades from firmware release versions earlier than 
8.3(3) to version 8.5(3) or greater, you must first upgrade your firmware to 
version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your 
IP Phone to version 8.5(3) or later.



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of James Dust
Sent: Thursday, September 20, 2018 9:49 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Cisco 7970 phone firmware upgrade path

Afternoon all,

I have a few Cisco 7971G-GE phones in my ver 11 cucm cluster, running firmware 
version 'SCCP70.8-0-4SR3AS'

When I am attempting to upgrade these devices to the default phone load on our 
cluster (SCCP70.9-4-2ES27S) the phones are not taking the new firmware.

Can anyone advise of an interim firmware I can upload to our cluster to use in 
the upgrade process?

Many thanks

James

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Re: [cisco-voip] Cisco ATA Devices need reset

2018-09-18 Thread Matthew Loraditch
Yep have seen the same thing over the years over many versions and all ATAs. 
Wish they were PoE!


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lisa 
Notarianni
Sent: Tuesday, September 18, 2018 3:28 PM
To: cisco-voip voyp list 
Subject: [cisco-voip] Cisco ATA Devices need reset

Does anyone else out there ever have to do a hard reset on Cisco ATA devices 
because all of a sudden the ports are not registered in Call Manager?  We have 
a few buildings this happens often in.  We have to walk to the device and reset 
it.  This happens for any type of ATA we use; 186, 187 or 190.

Thanks in advance.  Call Manager version 11.5.

Lisa


[Lisa Notarianni Telecom Engineer]

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Re: [cisco-voip] webkit via expressway

2018-09-13 Thread Matthew Loraditch
_cisco-uds is for internal dns only, _collab-edge is for external only you 
don’t want either in the other. If you have Jabber MRA working, this should 
work and no changes needed that I can recall. You will want it to have external 
dns servers. It sounds like you are testing in some sort of DMZ outside but not 
totally outside your network.

Not sure what you mean by try to connect directly, it only knows what to try 
once you put the domain in. Jabber only knows because you put in your username 
at some point.

The user needs to be an end-user I’m pretty certain.



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, September 13, 2018 8:25 PM
To: Erick Wellnitz 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] webkit via expressway


Ok. Great. Thanks. I’ll likely setup some application users to test this out 
(hopefully they don’t have to be end users).

Do we know if it works like Jabber such that if 
_cisco-uds._tcp.acme.com<http://tcp.acme.com> resolves, it will try to connect 
directly?

My hope is I can just add _collab-edge._tls to the internal dns tables as well. 
Can’t imagine that would hurt.

Alternative would be to program dns servers to 8.8.8.8 as I mentioned earlier.

There are a lot of settings controlled by cucm (or at least appear on the 
config page). Interested to find out what they all do.

I’m hoping we’re not back to the old, “those are ignored and configure directly 
on device” game.

-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 13, 2018, at 8:07 PM, Erick Wellnitz 
mailto:ewellnitzv...@gmail.com>> wrote:
You are correct.  It's similar to registering an 8800 series phone via 
expressway.  Username and passpharase (password) are the user you have the 
device assigned to as a controlled device.  Domain is your service domain, 
acme.com<http://acme.com> in your example.  It will look for 
_collab-edge._tls.acme.com<http://tls.acme.com>, for example.

On Thu, Sep 13, 2018 at 4:22 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

So, I'd like to try out registering this RoomKit via Expressway for a couple of 
reasons.

Not much in the admin guide about getting this to work. When I reset the box 
and select UCM via Expressway, I'm prompted with username, passphrase and 
domain. Now, in my experience "passphrase" is not the same as password. Is it 
in this case? Do I need to be configuring this thing like I would an MRA client 
like Jabber? If it's going to be doing service discovery, I'll have to point 
it's DNS servers to google so it gets the 
_collab-edge._tls.acme.com<http://tls.acme.com> results appropriately.

I'm hoping that once this is done, I can get proximity working - but one thing 
at a time I guess.

Lelio

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca><mailto:le...@uoguelph.ca<mailto:le...@uoguelph.ca>>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><http://www.uoguelph.ca/ccs> | 
@UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] IM & Presence Upgrade image

2018-09-04 Thread Matthew Loraditch
Remove the "Bootable_" from the file name


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Dana Tong
Sent: Tuesday, September 4, 2018 9:41 AM
To: cisco-voip voyp list 
Subject: [cisco-voip] IM & Presence Upgrade image

Hi all,

I was trying to upgrade a couple of IM nodes but can't recall what the trick 
is.

I upgraded the CUCM and Unity Connection okay. Unity Connection requires a cop 
file to recognise the upgrade image.
I can't find a cop file for the Presence server.

The OS Admin | Install reports "No Valid Upgrade options were found".

Current version - 11.5.1.12900-25
New file - Bootable_UCSInstall_CUP_12.0.1.1-12.sgn.iso
New CUCM version - 12.0.1.21900-7

I have these versions running in my production system fine. I just can't recall 
what the problem is.

Cheers
Dana


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Re: [cisco-voip] No longer able to change Jabber username on reset (recent change, upgrade from CUCM 9 to CUCM 11.5)

2018-08-30 Thread Matthew Loraditch
What do you mean you can't change it? It automatically signs in once you reset 
or ?


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, August 30, 2018 3:44 PM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: [cisco-voip] No longer able to change Jabber username on reset (recent 
change, upgrade from CUCM 9 to CUCM 11.5)


Looks like I'm hitting the lot today.

I ran into a problem where I can't seem to change the username on Jabber any 
longer, even with a reset. It defaults back to the user I had earlier.

The only recent change is our upgrade from CUCM v9 to CUCM v11.5.  I'm guessing 
that did it, but I'm hoping to find a way out of this.

I'm in the middle of my research right now, but if anyone has a quick link or 
fix to this, that would be great.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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[cisco-voip] Recommended Browser Settings for Finesse for Pop ups to work

2018-08-28 Thread Matthew Loraditch
We just added a workflow pop up. Of course we are an IT company and all these 
folks who get them use different browsers and different settings to their 
person preference.

Does anyone have written up the right settings for Firefox or Chrome to ensure 
these work? It appears notification settings also change pop-up behavior. Just 
want to make sure there is nothing else we are missing.
The finesse desktop guide doesn't even mention pop ups in the preferred 
settings.

Matthew Loraditch
Sr. Network Engineer
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Re: [cisco-voip] Option key for WebEx roomkit?

2018-08-25 Thread Matthew Loraditch
There is no extra license needed to use MRA on an endpoint. Anything ordered 
with the default SKUs has encryption. Only an order for an encryption 
restricted country would not have that installed.  As long as MRA is setup and 
working for Jabber it will work for phone registration as well.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Saturday, August 25, 2018 11:54 AM
To: cisco-voip voyp list 
Subject: [cisco-voip] Option key for WebEx roomkit?



According to this, I can connect the roomkit through MRA(?), or at least, 
through expressway. Is this option key a separate chargeable sku? I didn’t see 
it during my config not on the data sheet options.

I’m hoping to test this as one option to register devices while on a data 
network.

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce94/room-kit-administrator-guide-ce94.pdf

Edge: Push configurations to the video system from CUCM (Cisco Unified 
Communications Manager). The system connects to CUCM via the Collaboration Edge 
infrastructure. In order to register over Edge the encryption option key must 
be installed on the video system.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] CUAC Standard for Windows 10

2018-08-10 Thread Matthew Loraditch
I’m 90% certain we’ve deployed this. There is something special to it I feel 
like. If no one answers this weekend may have something on Monday.

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  on behalf of Jonathan 
Charles 
Sent: Friday, August 10, 2018 5:51:24 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CUAC Standard for Windows 10

So, doco says it is supported, forum posts say it isn't supported...

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-attendant-consoles/118860-technote-cuacs-00.html

https://community.cisco.com/t5/ip-telephony-and-phones/attendant-console-standard-working-on-windows-10-machine/td-p/2875607



Have CUAC Standard 12.0.3

CUCM 12.0.1.21900-7

Any secrets on how to make it work?

Install on Windows 8, it comes up and asks for license when launched... on 
Windows 10, nothing launches and just says to contact your admin... I have 
installed the TSP manually as well, no joy.


Jonathan
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Re: [cisco-voip] 8865 + KEM + Video Calls

2018-08-10 Thread Matthew Loraditch
I have a feeling that’s for the new model. The BEKEM model existed long before 
12.x did but you never know!


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway 
Sent: Friday, August 10, 2018 2:45 PM
To: Matthew Loraditch 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] 8865 + KEM + Video Calls

I just noticed that there is a requirement in the accessories guide to be 
running 12.0(1) firmware when using the KEM.

"The Cisco IP Phone 8851/8861 Key Expansion Module and the Cisco IP Phone 8865 
Key Expansion Module require firmware release 12.0(1) or later, and Cisco 
Unified Communications Manager 10.5(2) or later to function."
Source: 
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00

And this phone is running 11.7(1).  Let me get that upgraded quick and re-test.

On Fri, Aug 10, 2018 at 1:40 PM Anthony Holloway 
mailto:avholloway%2bcisco-v...@gmail.com>> 
wrote:
The module is the single LCD flat one, not the dual screen angled one.  The 
module in CUCM is listed as "BEKEM 36-Button Line Expansion Module" as opposed 
to "CP-8800-Video 28 Button Key Expansion Module" or even "CP-8800-Audio 28 
Button Key Expansion Module"

Interestingly, I have both an 11.5(1)SU3 and an 11.5(1)SU4 deployment to look 
at, and the SU3 one doesn't have the newer KEM selections in the drop down, but 
the SU4 one does.  So, you would think that the SU4 Release Notes would mention 
it, but there's nothing in there.

I'd be surprised if the module itself is causing the phone to negotiate video 
or not, but I suppose Cisco does like to keep us on our toes.


On Fri, Aug 10, 2018 at 11:30 AM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:
The CP-BEKEM or the newer one? I’m speculating based on the way the newer one 
is listed as a video expansion module in some places you need the newer one..



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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<https://facebook.com/heliontech>



<https://facebook.com/heliontech>

<https://facebook.com/heliontech>





<https://facebook.com/heliontech>




From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Friday, August 10, 2018 12:13 PM
To: Cisco VoIP Group 
Subject: [cisco-voip] 8865 + KEM + Video Calls<https://facebook.com/heliontech>
 <https://facebook.com/heliontech>
I have a use case on an 8865 with the KEM, and a Line configured per the usual 
setup.  If that line is on the phone itself, I can call it, and get video to 
establish.  If I move the line to the KEM, I can call it, but get audio 
only.<https://facebook.com/heliontech>
 <https://facebook.com/heliontech>
Is that working as designed, a configuration miss on my part, or a 
defect?<https://facebook.com/heliontech>
 <https://facebook.com/heliontech>
Unfortunately, I don't have access to many expansion modules (none actually), 
so testing different setups/firmware versions is not 
possible.<https://facebook.com/heliontech>
 <https://facebook.com/heliontech>
Thanks in advanced.<https://facebook.com/heliontech>

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Re: [cisco-voip] 8865 + KEM + Video Calls

2018-08-10 Thread Matthew Loraditch
You can use the BEKEM, but there is a new “prettier” one was well.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Lelio Fulgenzi 
Sent: Friday, August 10, 2018 1:20 PM
To: Matthew Loraditch ; Anthony Holloway 
; Cisco VoIP Group 
Subject: RE: [cisco-voip] 8865 + KEM + Video Calls

Oh snap. There’s a different expansion module just for the 8865? Geeez.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Friday, August 10, 2018 12:31 PM
To: Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>>; 
Cisco VoIP Group mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] 8865 + KEM + Video Calls

The CP-BEKEM or the newer one? I’m speculating based on the way the newer one 
is listed as a video expansion module in some places you need the newer one..



Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Friday, August 10, 2018 12:13 PM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] 8865 + KEM + Video Calls

I have a use case on an 8865 with the KEM, and a Line configured per the usual 
setup.  If that line is on the phone itself, I can call it, and get video to 
establish.  If I move the line to the KEM, I can call it, but get audio only.

Is that working as designed, a configuration miss on my part, or a defect?

Unfortunately, I don't have access to many expansion modules (none actually), 
so testing different setups/firmware versions is not possible.

Thanks in advanced.
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Re: [cisco-voip] 8865 + KEM + Video Calls

2018-08-10 Thread Matthew Loraditch
The CP-BEKEM or the newer one? I’m speculating based on the way the newer one 
is listed as a video expansion module in some places you need the newer one..


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Friday, August 10, 2018 12:13 PM
To: Cisco VoIP Group 
Subject: [cisco-voip] 8865 + KEM + Video Calls

I have a use case on an 8865 with the KEM, and a Line configured per the usual 
setup.  If that line is on the phone itself, I can call it, and get video to 
establish.  If I move the line to the KEM, I can call it, but get audio only.

Is that working as designed, a configuration miss on my part, or a defect?

Unfortunately, I don't have access to many expansion modules (none actually), 
so testing different setups/firmware versions is not possible.

Thanks in advanced.
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Re: [cisco-voip] setting up access for APNS - granular vs wide open internet access

2018-08-02 Thread Matthew Loraditch
See page 5 here: 
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_0_1/systemConfig/cucm_b_system-configuration-guide-1201/cucm_b_system-configuration-guide-1201_chapter_01011000.pdf

For what servers your servers will need to talk to, if you can do URL based 
firewall rules that would work.

If not the servers are all Cisco's and in the Webex cloud so the IP blocks 
aren't that many: https://collaborationhelp.cisco.com/article/en-us/WBX264
Now I'm not 100% certain if ALL webex services fall within those IPs. That 
article is designed for Teams and Meetings.

I will add I've never operated in an environment as tight/regulated as yours, 
but I have 23 clusters that have been able to talk outbound to internet since 
their beginnings and never had an issue that had to do with that.

Also you are going to have to think about this internet thing again when you go 
to 12.x+ and smart licensing so you may want to look up those requirements as 
well. A few more options exist there where going offline intermittently isn't 
as much of a deal.





Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, August 2, 2018 11:58 AM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: [cisco-voip] setting up access for APNS - granular vs wide open 
internet access


Another issue we are facing is setting up the collaboration servers (CUCM, IMP) 
to talk out of our private network to the internet to talk to Cisco and Apple 
servers.

Just wondering what others have been doing.

Our networking team has suggested the simplest way would be to add a PAT rule 
at our edge for the servers (or network) so that they can communicate out to 
the internet as required. There would be no ACLs applied, so they could talk to 
anywhere. By applying the PAT on the edge, all internal communications would 
continue with the internal addressing. The PAT would only allow established 
communications - no outside-to-inside initiated talk allowed.

The other alternative would be to put a bunch of xlate's on our data centre 
firewall, one for each source collab server and cisco/apple dest pair - this 
could be 10s of statements.

The first means I have no control over who the servers can talk to on the 
internet. Which scares me.

The second would mean quite a bit of extra upfront work, and managing those 
statements if/when Cisco and apple update their ip addresses.

There is the proxy option, but the current proxy service we have is likely not 
to be considered mission critical and attaching the APNS configuration to this 
likely wouldn't go over well.

What have others done in this situation?

Thanks!


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
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Re: [cisco-voip] CSR 12 Experiences

2018-07-10 Thread Matthew Loraditch
As partner and participant in the CUWP licensing program, I am technically 
required to have our internal system on the latest software versions.

We usually update within a month or so of release depending on integration 
compatibilities.

We’ve since done a few clients as well. I’m not sure what Brandon was referring 
to with the daredevils comment. The biggest pain for us is and will be the 
licensing conversion. Finding and converting years of PAK keys into one smart 
licensing account can be a pain. I will say our installs are fairly simple, 
BE6K, maybe some UCCX and that’s it.

The actual upgrades have been painless and just the same as any previous ones.

As far as actual phone features goes, I feel like there is just a little bit 
every time now.  A .0 or a .5 seem to have the same amount of changes. It’s 
only a historical association that makes folks recoil.  I just did a quick 
comparison of the 11.5 and 12.0 Release notes and they have nearly the same 
amount of listed new features/changes.

HTH



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Ray Maslanka
Sent: Tuesday, July 10, 2018 12:19 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CSR 12 Experiences

I'm hoping those of you that have been upgrading to and running CUCM 12.0 can 
share your experiences here.

What did you learn during the upgrade process?  What issues are you still 
battling?  What drove you to version 12? What were the pleasant surprises?  Why 
didn't you upgrade to 12 yet?

Brandon Ta at CLUS 2018 referred to those running 12 already as "daredevils" 
and while I am generally opposed to deploying .0 releases, CSR 12.5 may still 
be relatively far out on the horizon.  It would benefit the community if we 
might share experiences here.

There is not much banter on the Cisco support forums or communities and the 
release note caveats and bug tracker responses seem generally manageable.  The 
real life pro tips are always in the comments section though.

Thanks all.
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Re: [cisco-voip] access to the requested resource has been denied adding analog devices...

2018-07-03 Thread Matthew Loraditch
https://www.cisco.com/web/software/286319173/139477/CUCM_12.0.a-CSCvh17135-COP-Readme.pdf
https://software.cisco.com/download/home/286313357/type/286319173/release/COP-Files



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Jonathan 
Charles
Sent: Tuesday, July 3, 2018 2:56 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] access to the requested resource has been denied adding 
analog devices...

Running CUCM  12.0.1.21900-7

When I try to save an analog port on a VG350, I get this error:

[cid:image002.png@01D412E1.A134A330]


I just have one window open, I have tried in Chrome/Firefox and IE, same error.

I am logged in as a CCM Super User (the admin account created during setup).

Added a VG350 and am now configuring port 2/0/0 for BAT, when I hit save, get 
the above.

I am able to add phones and configure everything else so far... any idea what 
would cause the above error?

Jonathan Charles
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Re: [cisco-voip] Robo Call DoS

2018-04-16 Thread Matthew Loraditch
Technically. For a network there is gear that can do it. Radware among one of 
them and the one we use via our carrier and it works. An effective defense has 
to have a larger pipe somewhere with mitigation services at a capacity well 
above your capacity.

I don’t think the CAPTCHA would work, the person just calls and calls tying up 
the available trunks. You’d need the CAPTCHA to be on the attacker’s end. Based 
on the description I got they aren’t caring about an answer they are 
essentially just trying to keep the lines always busy.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway <avholloway+cisco-v...@gmail.com>
Sent: Monday, April 16, 2018 11:23 AM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Robo Call DoS

Technically or legally?

How does one stop a DoS attack on a network?  Or on anything for that matter?  
Say you were attending a protest, and someone is blowing an air horn in your 
ear<https://youtu.be/cvAMkDGKelQ?t=80>?  What can you do?

Technically, you could front end the whole thing with a captcha style gate, so 
you could ask to push a single button, button combination, or solve a simple 
addition problem resulting in two digits.  granted, just like on the web, a 
captcha is burdensome to the user, but generally, it's preferable over the site 
being down, or disrupted.

CUC and UCCX both could handle this task, though it would be easier in UCCX.

On Mon, Apr 16, 2018 at 9:49 AM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
So this is a curiosity question, we had a prospective client call us who is 
essentially getting robocalled to oblivion. Some scammer has robo dialers setup 
and is flooding all of their trunks. He got a ransom, stopped and then started 
again. He was originally using one number and then when the telco blocked that 
switching to random sources.
Are there are any legitimate defenses to this sort of thing?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



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[cisco-voip] Robo Call DoS

2018-04-16 Thread Matthew Loraditch
So this is a curiosity question, we had a prospective client call us who is 
essentially getting robocalled to oblivion. Some scammer has robo dialers setup 
and is flooding all of their trunks. He got a ransom, stopped and then started 
again. He was originally using one number and then when the telco blocked that 
switching to random sources.
Are there are any legitimate defenses to this sort of thing?

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] BE6K Starter Pack behavior/limitation

2018-04-13 Thread Matthew Loraditch
The starter pack is a marketing thing, on the backend it’s just regular 
licenses and can be pooled.
It will just show as 70 licenses as you mentioned and can be shared.




Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Ki Wi
Sent: Friday, April 13, 2018 4:02 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] BE6K Starter Pack behavior/limitation

Hi Group,

If I purchased 2 x BE6k starter packs of 35 CUWL Standard license for 
installation with 2 different clusters. There are located in 2 different part 
of the world, there's latency issues so we have to do this although number of 
users are low.

How will it show up in PLM? 70 CUWL STD license? Can it be shared among the 2 
clusters?

Let's say 1 cluster will be using 45 CUWL standard licenses while another one 
use like 25 CUWL ? Will this lead to any license violation in the PLM?

--
Regards,
Ki Wi
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-03 Thread Matthew Loraditch
To be clear Jabber supports CTI control of a phone logged in with EM.
It doesn't support jabber as a device where you can sign into an EM extension 
like CIPC does.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
-Original Message-
From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Sebastian 
Hagedorn
Sent: Tuesday, April 3, 2018 7:52 AM
To: Brian Meade <bmead...@vt.edu>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here

Where does it say that? I did not find anything in either the release notes or 
the configuration guide.

--On 2. April 2018 um 14:04:52 -0400 Brian Meade <bmead...@vt.edu> wrote:

> The other big issue is no extension mobility support

--
.:.Sebastian Hagedorn - Weyertal 121 (Gebäude 133), Zimmer 2.02.:.
 .:.Regionales Rechenzentrum (RRZK).:.
   .:.Universität zu Köln / Cologne University - ✆ +49-221-470-89578.:.
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Matthew Loraditch
I’m going to presume my answer is the same as Brian’s but our Call Center staff 
all have hard phones at the office, but when they work from home they need to 
use a softphone. Since UCCX requires agent extensions only exist on one device, 
they have to use EM and Jabber doesn’t support EM so we have to provision them 
with CIPC for at home usage.




Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Ben Amick
Sent: Monday, April 2, 2018 2:41 PM
To: Brian Meade <bmead...@vt.edu>; Lelio Fulgenzi <le...@uoguelph.ca>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here

Brian,
If you move to multiline on Jabber and decommission softphones/deskphones as a 
byproduct, what issue does that generate with UCCX?

Being that Jabber tethers to your own controlled device without a specific CSF 
specified, what use case would extension mobility fulfill that jabber itself 
wouldn’t?

Ben Amick
Unified Communications Analyst

From: cisco-voip 
<cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Brian Meade
Sent: Monday, April 2, 2018 2:05 PM
To: Lelio Fulgenzi <le...@uoguelph.ca<mailto:le...@uoguelph.ca>>
Cc: Cisco VoIP Group 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Multiline is Here


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT 
open attachments or click links from unknown or unexpected senders.
Big holdup looks to be no multiline with MRA, still only single line there.

The other big issue is no extension mobility support and UCCX is still 
enforcing their single device policy.  I've been having some discussions with 
the Jabber/UCCX teams around this.  Right now CIPC is EOL but I'm still having 
to do active deployments of it due to this issue as I'm sure many others are 
hitting.

On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi 
<le...@uoguelph.ca<mailto:le...@uoguelph.ca>> wrote:
Let’s hope voicemail works with multi lines. 

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:(519)%20824-4120> | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>]
 On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group 
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here

Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to 
be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo

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Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
It refers to just subsection a which is the part that requires Cisco and other 
manufacturers and resellers to not build or sell a system unless it’s 
preconfigured to allow this when setup properly.

At least that’s how I read it.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Bill 
Talley
Sent: Wednesday, March 7, 2018 4:32 PM
To: Ryan Huff <ryanh...@outlook.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] e911

Digging further, does this mean the law doesn't go into affect until Feb, 2020?

(b) Effective Date.—The amendment made by subsection (a) shall apply with 
respect to a multi-line telephone system that is manufactured, imported, 
offered for first sale or lease, first sold or leased, or installed after the 
date that is 2 years after the date of the enactment of this Act.

On Wed, Mar 7, 2018 at 2:11 PM, Ryan Huff 
<ryanh...@outlook.com<mailto:ryanh...@outlook.com>> wrote:
I wonder how cloud-based phone system like Cisco spark will answer this?


https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar
Sent from my iPhone

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Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
And with Number 2, I believe that to be effective immediately, it’s also 
written fairly broadly as to who is responsible. I’d imagine there will be a 
ramp up before actual enforcement, but we are going through and verifying all 
clients and changing immediately, if need be.

Here’s the whole thing: 
https://www.congress.gov/bill/115th-congress/house-bill/582/text For something 
legal it’s pretty plain English.

CYA!



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Bill Talley [mailto:btal...@gmail.com]
Sent: Wednesday, March 7, 2018 4:22 PM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>
Cc: NateCCIE <natec...@gmail.com>; Ryan Huff <ryanh...@outlook.com>; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] e911

Seems like there's two key aspects we need to be concerned with.  1) As I think 
Matthew is pointing out, notifications are only required if notifications are a 
native feature available "without improvement", i.e. add-on components.  2)  We 
now MUST configure direct 911 access without regard to customer complaints or 
PSAP complaints about accidental 911 calls.

To answer your question Matthew, I have only ever used CER and Singlewire for 
notifications, sorry I can't provide more feedback.

On Wed, Mar 7, 2018 at 3:06 PM, Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
As far as I know that feature doesn’t notify anyone internally.
The part of the law I’m referring to is this:

“A person engaged in the business of installing, managing, or operating 
multi-line telephone systems shall, in installing, managing, or operating such 
a system for use in the United States, configure the system to provide a 
notification to a central location at the facility where the system is 
installed or to another person or organization regardless of location, if the 
system is able to be configured to provide the notification without an 
improvement to the hardware or software of the system.”





Matthew Loraditch

Sr. Network Engineer


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From: NateCCIE [mailto:natec...@gmail.com<mailto:natec...@gmail.com>]
Sent: Wednesday, March 7, 2018 3:58 PM
To: Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>>; 
'Ryan Huff' <ryanh...@outlook.com<mailto:ryanh...@outlook.com>>; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] e911

Um, I thought it did.

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html


From: cisco-voip 
<cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Wednesday, March 7, 2018 1:36 PM
To: Ryan Huff <ryanh...@outlook.com<mailto:ryanh...@outlook.com>>; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] e911

To piggy back on this, while Cisco doesn’t have emergency notifications built 
in, as the law mentions, and thus they are not required, does anyone know of 
options beyond Singlewire that they are happy with? The installs would monitor 
up to 1000 or so handsets but the folks that would be notified would probably 
be fewer than 50.




Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



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From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Huff
Sent: Wednesday, March 7, 2018 3:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] e911

I wonder how cloud-based phone system like Cisco spark will answer this?


https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar
Sent from my iPhone

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Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
As far as I know that feature doesn’t notify anyone internally.
The part of the law I’m referring to is this:

“A person engaged in the business of installing, managing, or operating 
multi-line telephone systems shall, in installing, managing, or operating such 
a system for use in the United States, configure the system to provide a 
notification to a central location at the facility where the system is 
installed or to another person or organization regardless of location, if the 
system is able to be configured to provide the notification without an 
improvement to the hardware or software of the system.”




Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: NateCCIE [mailto:natec...@gmail.com]
Sent: Wednesday, March 7, 2018 3:58 PM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>; 'Ryan Huff' 
<ryanh...@outlook.com>; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] e911

Um, I thought it did.

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html


From: cisco-voip 
<cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Wednesday, March 7, 2018 1:36 PM
To: Ryan Huff <ryanh...@outlook.com<mailto:ryanh...@outlook.com>>; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] e911

To piggy back on this, while Cisco doesn’t have emergency notifications built 
in, as the law mentions, and thus they are not required, does anyone know of 
options beyond Singlewire that they are happy with? The installs would monitor 
up to 1000 or so handsets but the folks that would be notified would probably 
be fewer than 50.




Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



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[Twitter]<https://twitter.com/heliontech>


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From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Huff
Sent: Wednesday, March 7, 2018 3:11 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] e911

I wonder how cloud-based phone system like Cisco spark will answer this?


https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar
Sent from my iPhone
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Re: [cisco-voip] e911

2018-03-07 Thread Matthew Loraditch
To piggy back on this, while Cisco doesn’t have emergency notifications built 
in, as the law mentions, and thus they are not required, does anyone know of 
options beyond Singlewire that they are happy with? The installs would monitor 
up to 1000 or so handsets but the folks that would be notified would probably 
be fewer than 50.



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Huff
Sent: Wednesday, March 7, 2018 3:11 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] e911

I wonder how cloud-based phone system like Cisco spark will answer this?


https://www.linkedin.com/pulse/karis-law-you-compliant-edgar-salazar
Sent from my iPhone
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Re: [cisco-voip] Time Zone Settings for Call handlers

2018-02-20 Thread Matthew Loraditch
After as many installs as I’ve done you’d think I’d have come across it, but 
nope! Single time-zone customers everywhere and for our own system we just set 
the hours based off of eastern. :P


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Tuesday, February 20, 2018 4:01 PM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>
Cc: Dave Goodwin <dave.good...@december.net>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Time Zone Settings for Call handlers

Hence my question.  The solution seemed so simple that I was thinking I was 
miss understanding your problem.

On Tue, Feb 20, 2018 at 1:37 PM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
Hah yep, that’s right there! Of course it would be. I felt sure I was missing 
something, but after years of work had just never encountered it!



Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



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 From: Dave Goodwin 
[mailto:dave.good...@december.net<mailto:dave.good...@december.net>]
Sent: Tuesday, February 20, 2018 2:34 PM
To: Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>>
Cc: Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>>; 
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>

Subject: Re: [cisco-voip] Time Zone Settings for Call handlers

Matthew, while I haven't personally tested this, I believe if you configure the 
Time Zone for the Call Handler to America/Phoenix, it should follow the 
daylight savings conventions used in that geography. If they don't use daylight 
savings there, then the schedule you set should always be correct without the 
need for manual intervention twice a year. Because you've unchecked "Use System 
Default Time Zone" which I assume you have set to something like 
America/New_York.
On Tue, Feb 20, 2018 at 1:55 PM, Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
Our Server is in Eastern Time, we have different call handlers for our 
Different Time Zone clients. Everyone else follows DST so when the server goes 
back or forward an hour it doesn’t matter. Arizona doesn’t do DST. Our offices 
close at 7 in each Time Zone, but relative to Arizona 7 is not always 7 since 
they don’t shift when everyone else does.

Unless what I’m looking for exists, each time change I will have to set 
reminders and change the Arizona Call Handler hours.

Make sense?



Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image001.png@01D3AA58.28BEC030]


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 From: Anthony Holloway 
[mailto:avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>]
Sent: Tuesday, February 20, 2018 1:48 PM
To: Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Time Zone Settings for Call handlers

What's the issue exactly?

On Tue, Feb 20, 2018 at 10:59 AM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
Never had a client in Arizona before.. is there any non manual way to specify 
the time zone for a specific call handler?

We have UCCX, could I possibly run them through UCCX?

Really don’t want to have to remember to change the schedule on one handler 
twice a year.


Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>














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Re: [cisco-voip] Time Zone Settings for Call handlers

2018-02-20 Thread Matthew Loraditch
Hah yep, that’s right there! Of course it would be. I felt sure I was missing 
something, but after years of work had just never encountered it!


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Dave Goodwin [mailto:dave.good...@december.net]
Sent: Tuesday, February 20, 2018 2:34 PM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>
Cc: Anthony Holloway <avholloway+cisco-v...@gmail.com>; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Time Zone Settings for Call handlers

Matthew, while I haven't personally tested this, I believe if you configure the 
Time Zone for the Call Handler to America/Phoenix, it should follow the 
daylight savings conventions used in that geography. If they don't use daylight 
savings there, then the schedule you set should always be correct without the 
need for manual intervention twice a year. Because you've unchecked "Use System 
Default Time Zone" which I assume you have set to something like 
America/New_York.

On Tue, Feb 20, 2018 at 1:55 PM, Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
Our Server is in Eastern Time, we have different call handlers for our 
Different Time Zone clients. Everyone else follows DST so when the server goes 
back or forward an hour it doesn’t matter. Arizona doesn’t do DST. Our offices 
close at 7 in each Time Zone, but relative to Arizona 7 is not always 7 since 
they don’t shift when everyone else does.

Unless what I’m looking for exists, each time change I will have to set 
reminders and change the Arizona Call Handler hours.

Make sense?



Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image001.png@01D3AA58.28BEC030]


[Facebook]<https://facebook.com/heliontech>


[Twitter]<https://twitter.com/heliontech>


[LinkedIn]<https://www.linkedin.com/company/helion-technologies>






 From: Anthony Holloway 
[mailto:avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>]
Sent: Tuesday, February 20, 2018 1:48 PM
To: Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Time Zone Settings for Call handlers

What's the issue exactly?

On Tue, Feb 20, 2018 at 10:59 AM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
Never had a client in Arizona before.. is there any non manual way to specify 
the time zone for a specific call handler?

We have UCCX, could I possibly run them through UCCX?

Really don’t want to have to remember to change the schedule on one handler 
twice a year.


Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>




<https://facebook.com/heliontech>


<https://facebook.com/heliontech>

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Re: [cisco-voip] Time Zone Settings for Call handlers

2018-02-20 Thread Matthew Loraditch
Our Server is in Eastern Time, we have different call handlers for our 
Different Time Zone clients. Everyone else follows DST so when the server goes 
back or forward an hour it doesn’t matter. Arizona doesn’t do DST. Our offices 
close at 7 in each Time Zone, but relative to Arizona 7 is not always 7 since 
they don’t shift when everyone else does.

Unless what I’m looking for exists, each time change I will have to set 
reminders and change the Arizona Call Handler hours.

Make sense?


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Tuesday, February 20, 2018 1:48 PM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Time Zone Settings for Call handlers

What's the issue exactly?

On Tue, Feb 20, 2018 at 10:59 AM Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
Never had a client in Arizona before.. is there any non manual way to specify 
the time zone for a specific call handler?

We have UCCX, could I possibly run them through UCCX?

Really don’t want to have to remember to change the schedule on one handler 
twice a year.


Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image620206.png@E592B65D.9CF8E11B]


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[cisco-voip] Time Zone Settings for Call handlers

2018-02-20 Thread Matthew Loraditch
Never had a client in Arizona before.. is there any non manual way to specify 
the time zone for a specific call handler?

We have UCCX, could I possibly run them through UCCX?

Really don't want to have to remember to change the schedule on one handler 
twice a year.

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] cisco support website down?

2018-02-02 Thread Matthew Loraditch
I got in fine just now.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Friday, February 2, 2018 4:00 PM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) 
<cisco-voip@puck.nether.net>
Subject: [cisco-voip] cisco support website down?


Looks like cisco's support website mycase.cloudapps.cisco.com is down?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Lights for Calls in Queue CCX

2018-02-02 Thread Matthew Loraditch
Yeah that would do it. I found an example on the cisco forums of a scripting 
setup that should work.

Looking forward to the quote reaction. You need 20 of these (they want one on 
each desk!!) and a drop for each plus a switch because of the number of new 
drops. Because ringing, finesse, and jabber flashing aren’t enough.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade
Sent: Friday, February 2, 2018 10:19 AM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Lights for Calls in Queue CCX

Like a SIP Strobe?
http://www.cyberdata.net/voip/011376/

Just use a Place Call step in the script when a call hits the queue.

Might require some external scripting if you need it to keep flashing until the 
queue is empty.

On Fri, Feb 2, 2018 at 9:08 AM, Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
Have a request for lights that would flash if there are calls in queue. Is 
anyone aware of an off the shelf solution?


Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


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[cisco-voip] Lights for Calls in Queue CCX

2018-02-02 Thread Matthew Loraditch
Have a request for lights that would flash if there are calls in queue. Is 
anyone aware of an off the shelf solution?

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] DNS Change - CUCM/UNITY/IMP/EPRESSWAY

2017-11-14 Thread Matthew Loraditch
For the first two no, for the last three if they are using DNS on those things 
then yes you will need to update them. For the gateways, look at your 
MGCP/SCCP/CCM-Manager configs if they have hostnames in them and/or a sh 
ccm-manager shows hostnames, you will need to update for sure.

For the handsets that would go along with DHCP, DHCP would be handing out DNS, 
if you can run both DNSs in parallel for a bit you can just update the scope 
and all will get it at the next lease update. If not you'd want to schedule a 
reset in order to force them to pull the new data.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com  |  e: mloradi...@heliontechnologies.com
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jon 
Fox
Sent: Tuesday, November 14, 2017 5:22 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] DNS Change - CUCM/UNITY/IMP/EPRESSWAY


Hello all.


Just looking for a little guidance

We are potentially looking at changing our DNS Servers that our voice servers 
use.
I am looking for some advice/guidance/ clarification and the process of each of 
our voice servers.

For example will i need to re-host the licenses.
Will i need to re-generate certificates.
Will i need to make changes on our VGs/MGCP Gateways?
Will i need to reboot all the handsets?
Will i need to make changes to the DHCP Server and its options.


Server Versions below:
CUCM - 10.5.1 (Mixed Mode)
IMP 10.5.1
UNITY 9.1.2
EXPRESSWAY C/E - 8.7


Many thanks
JF
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Re: [cisco-voip] PLM dead

2017-10-13 Thread Matthew Loraditch
It’s all in the cloud now. They’ve been talking about it for a while. I did the 
conversion for an internal system and it was fairly painless, but should be fun 
for the customers. Everybody needs their own smartholdings account and CCO 
logins.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com  |  e: mloradi...@heliontechnologies.com
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Scott 
Voll
Sent: Friday, October 13, 2017 10:31 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] PLM dead

am I last to know?  They are once again moving licensing?

https://communities.cisco.com/message/271653

Scott
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Re: [cisco-voip] CSR 12 - CUCM etc.

2017-10-12 Thread Matthew Loraditch
Yeah no beta.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com  |  e: mloradi...@heliontechnologies.com
From: GR [mailto:grc...@gmail.com]
Sent: Thursday, October 12, 2017 7:51 AM
To: Matthew Loraditch <mloradi...@heliontechnologies.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CSR 12 - CUCM etc.

Thanks Matthew - looks like either i missed the beta testing window or it 
wasn't made available for testing like the earlier versions.

Sent from my iPhone

On 12 Oct 2017, at 9:41 am, Matthew Loraditch 
<mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> 
wrote:
12 is FCS for UCM/IMP/UCXN and I think CER they are only on PUT. The Ucxn toi 
stuff is on the ciscounitytools.com<http://ciscounitytools.com> site. The rest 
of the partner slides are on sales connect from the PBT

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

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e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>





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From: cisco-voip 
<cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>> 
on behalf of GR <grc...@gmail.com<mailto:grc...@gmail.com>>
Sent: Wednesday, October 11, 2017 6:38:48 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] CSR 12 - CUCM etc.

Hi Guys,

Was/is there a Beta testing running for CSR release 12. Used to participate in 
the previous versions, but looks like may have missed on this one.

Any information or any pointers to any presentation slides for version 12?

Thanks

Sent from my iPhone
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