Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
Well it had to either be the Telco or an inbound xlate. Glad you found it! Good job, now go have an Iced Tea and a vacation! From: jason.aar...@dimensiondata.com To: avholloway+cisco-v...@gmail.com; ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Mon, 17 Nov 2014 06:03:23 + So after about 5 CCIEs looked at it and 5 Cisco AS onsite engineers and 2 days of effort we found the translation-profile on the voice-port was somehow responsible. Seems the incoming digits took longer on router-b. Go figure. We move the translation-profile from the voice port to the dial-peer. I hate CAS. From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com] Sent: Sunday, November 16, 2014 9:38 PM To: Jason Aarons (AM); Ryan Huff; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits What if...just what if, it's alternating between 3 and 4 digits every time you unplug it? Try unplugging it and re-plugging it into the same router to validate this crazy idea. On Sun Nov 16 2014 at 7:21:11 PM Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: If you move circuit to another router and it works, then its hard to blame the carrier! CAS stinks. Sent from my Verizon Wireless 4G LTE Smartphone Original message From: Ryan Huff Date:11/16/2014 15:45 (GMT-05:00) To: Jason Aarons (AM) , cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Ahh, missed the part about CAS, sorry. So is the provider doing something on their side with the MAC of the E1 on your side? If the provider is sending 3 digits (regardless if it works on the other router) then it should be their issue. You have the plan and type set according to what the provider expects? Are you getting 3 digits for the calling or called party? From: jason.aar...@dimensiondata.com To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Sun, 16 Nov 2014 19:56:50 + CAS no q931 Debug shows on bad router we receive 3 digits from provider, move circuit to another router we receive 4 digits from provider. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Sunday, November 16, 2014 8:52 AM To: Jason Aarons (AM); cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
More like Tequila! I'm in Mexico City this week...and this case deserved a large bottle of it! From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Monday, November 17, 2014 4:11 AM To: Jason Aarons (AM); Anthony Holloway; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Well it had to either be the Telco or an inbound xlate. Glad you found it! Good job, now go have an Iced Tea and a vacation! From: jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com To: avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com; ryanh...@outlook.commailto:ryanh...@outlook.com; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Mon, 17 Nov 2014 06:03:23 + So after about 5 CCIEs looked at it and 5 Cisco AS onsite engineers and 2 days of effort we found the translation-profile on the voice-port was somehow responsible. Seems the incoming digits took longer on router-b. Go figure. We move the translation-profile from the voice port to the dial-peer. I hate CAS. From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com] Sent: Sunday, November 16, 2014 9:38 PM To: Jason Aarons (AM); Ryan Huff; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits What if...just what if, it's alternating between 3 and 4 digits every time you unplug it? Try unplugging it and re-plugging it into the same router to validate this crazy idea. On Sun Nov 16 2014 at 7:21:11 PM Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: If you move circuit to another router and it works, then its hard to blame the carrier! CAS stinks. Sent from my Verizon Wireless 4G LTE Smartphone Original message From: Ryan Huff Date:11/16/2014 15:45 (GMT-05:00) To: Jason Aarons (AM) , cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Ahh, missed the part about CAS, sorry. So is the provider doing something on their side with the MAC of the E1 on your side? If the provider is sending 3 digits (regardless if it works on the other router) then it should be their issue. You have the plan and type set according to what the provider expects? Are you getting 3 digits for the calling or called party? From: jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com To: ryanh...@outlook.commailto:ryanh...@outlook.com; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Sun, 16 Nov 2014 19:56:50 + CAS no q931 Debug shows on bad router we receive 3 digits from provider, move circuit to another router we receive 4 digits from provider. From: Ryan Huff [mailto:ryanh...@outlook.commailto:ryanh...@outlook.com] Sent: Sunday, November 16, 2014 8:52 AM To: Jason Aarons (AM); cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1
[cisco-voip] E1 CAS card in Mexico not getting enough digits
I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
Ahh, missed the part about CAS, sorry. So is the provider doing something on their side with the MAC of the E1 on your side? If the provider is sending 3 digits (regardless if it works on the other router) then it should be their issue. You have the plan and type set according to what the provider expects? Are you getting 3 digits for the calling or called party? From: jason.aar...@dimensiondata.com To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Sun, 16 Nov 2014 19:56:50 + CAS no q931 Debug shows on bad router we receive 3 digits from provider, move circuit to another router we receive 4 digits from provider. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Sunday, November 16, 2014 8:52 AM To: Jason Aarons (AM); cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] E1 CAS card in Mexico not getting enough digits
If you move circuit to another router and it works, then its hard to blame the carrier! CAS stinks. Sent from my Verizon Wireless 4G LTE Smartphone Original message From: Ryan Huff Date:11/16/2014 15:45 (GMT-05:00) To: Jason Aarons (AM) , cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Ahh, missed the part about CAS, sorry. So is the provider doing something on their side with the MAC of the E1 on your side? If the provider is sending 3 digits (regardless if it works on the other router) then it should be their issue. You have the plan and type set according to what the provider expects? Are you getting 3 digits for the calling or called party? From: jason.aar...@dimensiondata.com To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits Date: Sun, 16 Nov 2014 19:56:50 + CAS no q931 Debug shows on bad router we receive 3 digits from provider, move circuit to another router we receive 4 digits from provider. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Sunday, November 16, 2014 8:52 AM To: Jason Aarons (AM); cisco-voip@puck.nether.net Subject: RE: [cisco-voip] E1 CAS card in Mexico not getting enough digits So on router B, do the following and then place an inbound call from a known number: hostname# conf t hostname (config)# logging console hostname (config)# exit hostname# term mon hostname# debug isdn q931 What do you see for Calling Party Number i =, Plan: and Type:? The plan and type fields should be located below the calling party number field. Once you've determined that you really are receiving 4 digits from the telco on that circuit the next step is to figure out what in the router config is stripping the digit. If you find that you are not receiving 4 digits from the telco, you can either work with the telco to fix it on the PRI or if the missing digit is a constant, you can add it with an inbound voice translation rule. Look at your inbound dial peers; do you have any voice translation rules that are doing any digit stripping? Are the inbound voice translations using different regex than on the router that is working and if so, what is different? Thanks, Ryan Huff CCIE Collaboration (Written), CCNP Voice, CCNA Voice CCNA Route/Switch, CCNA Wireless, UCCX Specialist From: jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Date: Sun, 16 Nov 2014 08:18:22 + Subject: [cisco-voip] E1 CAS card in Mexico not getting enough digits I have a problem with a E1 CAS site in Mexico. I have two routers. Router B is problem. In router A I see 4 digits come in on DTMF. In router B I see 3 digits come in on DTMF. We are missing 1 digit. I swap the circuit and works fine in router A. Same IOS both routers. Controller e1 0/0/0 Framing NO-CRC4 dso-group 0 timeslots 1-10 type r2-digital dtmf dnis cas-custom 0 Country telmex Seizure-ackt-time 2 ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
