Re: [cisco-voip] CUACA 10.5.1 Dropped calls troubleshooting
Customer stated a CUACA reboot resolved the problem. From: Henry Gicheru (KE) Sent: Friday, March 13, 2015 5:10 AM To: cisco-v...@puck-nether.net (cisco-voip@puck.nether.net) Cc: Jason Aarons (AM) Subject: CUACA 10.5.1 Dropped calls troubleshooting Hi guys, I have this issue where the operators are complaining that CUAC Advanced 10.5 is dropping calls. I have opened a TAC case but haven't gotten a solution yet. The setup is CUCM 9.1(2) and CUACA 10.5. I reboot of the CUACA server works for some time. Jason, Have you gotten a solution already? Regards, Henry Gicheru System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.commailto:henry.gich...@dimensiondata.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUACA 10.5.1 Dropped calls troubleshooting
Hi guys, I have this issue where the operators are complaining that CUAC Advanced 10.5 is dropping calls. I have opened a TAC case but haven't gotten a solution yet. The setup is CUCM 9.1(2) and CUACA 10.5. I reboot of the CUACA server works for some time. Jason, Have you gotten a solution already? Regards, Henry Gicheru System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.com This email and all contents are subject to the following disclaimer: http://www.dimensiondata.com/emaildisclaimer; ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUACA 10.5.1 Dropped calls troubleshooting
What do the CallManager traces and CUAC logs look like when a call gets dropped? On Fri, Mar 13, 2015 at 5:10 AM, Henry Gicheru (KE) henry.gich...@dimensiondata.com wrote: Hi guys, I have this issue where the operators are complaining that CUAC Advanced 10.5 is dropping calls. I have opened a TAC case but haven’t gotten a solution yet. The setup is CUCM 9.1(2) and CUACA 10.5. I reboot of the CUACA server works for some time. Jason, Have you gotten a solution already? Regards, *Henry Gicheru *System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.com This email and all contents are subject to the following disclaimer: http://www.dimensiondata.com/emaildisclaimer; http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip