Re: [cisco-voip] DNIS Question
Not automatically, I agree. Thanks, Ryan Original Message From: Daniel Pagan Sent: Friday, March 6, 2015 09:34 AM To: Ryan Huff ,dennis.h...@wwt.com,norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net Subject: RE: [cisco-voip] DNIS Question > > >But this doesn’t provide the logic required for the call acceptance rule of >“accept only the first (regardless of ToD), reject all others, reset after 24 >hours”. Aside from using some form of UCCX scripting or using a custom app >integrated through the JTAPI or Routing Rules API, I too don’t see CUCM >natively accomplishing this. > > > >From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan >Huff >Sent: Friday, March 06, 2015 9:23 AM >To: dennis.h...@wwt.com; norm.nichol...@kitchener.ca; >cisco-voip@puck.nether.net >Subject: Re: [cisco-voip] DNIS Question > > > >If youre on a modern version of ccm you could use a combo of "route to next >hop with calling party I'd" and hunts. > >That would be a fun one to play around with. > >Thanks, > >Ryan > > > > Original Message >From: "Heim, Dennis" >Sent: Friday, March 6, 2015 09:13 AM >To: norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net >Subject: Re: [cisco-voip] DNIS Question > >Out of the box no. You could leverage the Routing Rules API to build a policy >and database lookup. > > > >Dennis Heim | Emerging Technology Architect (Collaboration) > >World Wide Technology, Inc. | +1 314-212-1814 > > > > > >"Innovation happens on project squared" -- http://www.projectsquared.com > > > >Click here to join me in my Collaboration Meeting Room > > > > > > > >From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of >norm.nichol...@kitchener.ca >Sent: Friday, March 06, 2015 6:07 AM >To: cisco-voip@puck.nether.net >Subject: [cisco-voip] DNIS Question > > > > > >I have a user request for the following: > > > > > >We are having an issue with a nuisance caller calling dispatch 20-30 times a >day for the past month. Can we set up the phone system to only allow the >following number to call once a day on our and extension numbers ? > > > >519 XXX > > > >After the one call is used for that day, the following call goes to this >message: > >“If this is an emergency, please hang up and call 911 (hang up)” > > > > > > > > > >The question is it possible to accept one call a day then route them to a >message or is it all or nothing ? > > > > > > > > > > > > > > > >Thanks > > > > > > > > > > > > > >Norm Nicholson > >Telecom Analyst > >City of Kitchener > >(519) 741-2200 x 7000 > > > > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] DNIS Question
But this doesn’t provide the logic required for the call acceptance rule of “accept only the first (regardless of ToD), reject all others, reset after 24 hours”. Aside from using some form of UCCX scripting or using a custom app integrated through the JTAPI or Routing Rules API, I too don’t see CUCM natively accomplishing this. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff Sent: Friday, March 06, 2015 9:23 AM To: dennis.h...@wwt.com; norm.nichol...@kitchener.ca; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] DNIS Question If youre on a modern version of ccm you could use a combo of "route to next hop with calling party I'd" and hunts. That would be a fun one to play around with. Thanks, Ryan Original Message From: "Heim, Dennis" mailto:dennis.h...@wwt.com>> Sent: Friday, March 6, 2015 09:13 AM To: norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net<mailto:norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] DNIS Question Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]<https://twitter.com/CollabSensei> [chat][Phone][video] "Innovation happens on project squared" -- http://www.projectsquared.com<http://www.projectsquared.com/> Click here to join me in my Collaboration Meeting Room<https://wwt.webex.com/meet/dennis.heim> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of norm.nichol...@kitchener.ca<mailto:norm.nichol...@kitchener.ca> Sent: Friday, March 06, 2015 6:07 AM To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> Subject: [cisco-voip] DNIS Question I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After the one call is used for that day, the following call goes to this message: “If this is an emergency, please hang up and call 911 (hang up)” The question is it possible to accept one call a day then route them to a message or is it all or nothing ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] DNIS Question
If youre on a modern version of ccm you could use a combo of "route to next hop with calling party I'd" and hunts. That would be a fun one to play around with. Thanks, Ryan Original Message From: "Heim, Dennis" Sent: Friday, March 6, 2015 09:13 AM To: norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net Subject: Re: [cisco-voip] DNIS Question > > >Out of the box no. You could leverage the Routing Rules API to build a policy >and database lookup. > > > >Dennis Heim | Emerging Technology Architect (Collaboration) > >World Wide Technology, Inc. | +1 314-212-1814 > > > > > >"Innovation happens on project squared" -- http://www.projectsquared.com > > > >Click here to join me in my Collaboration Meeting Room > > > > > > > >From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of >norm.nichol...@kitchener.ca >Sent: Friday, March 06, 2015 6:07 AM >To: cisco-voip@puck.nether.net >Subject: [cisco-voip] DNIS Question > > > > > >I have a user request for the following: > > > > > >We are having an issue with a nuisance caller calling dispatch 20-30 times a >day for the past month. Can we set up the phone system to only allow the >following number to call once a day on our and extension numbers ? > > > >519 XXX > > > >After the one call is used for that day, the following call goes to this >message: > >“If this is an emergency, please hang up and call 911 (hang up)” > > > > > > > > > >The question is it possible to accept one call a day then route them to a >message or is it all or nothing ? > > > > > > > > > > > > > > > >Thanks > > > > > > > > > > > > > >Norm Nicholson > >Telecom Analyst > >City of Kitchener > >(519) 741-2200 x 7000 > > > > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] DNIS Question
Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]<https://twitter.com/CollabSensei> [chat][Phone][video] "Innovation happens on project squared" -- http://www.projectsquared.com<http://www.projectsquared.com/> Click here to join me in my Collaboration Meeting Room<https://wwt.webex.com/meet/dennis.heim> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of norm.nichol...@kitchener.ca Sent: Friday, March 06, 2015 6:07 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] DNIS Question I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After the one call is used for that day, the following call goes to this message: "If this is an emergency, please hang up and call 911 (hang up)" The question is it possible to accept one call a day then route them to a message or is it all or nothing ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] DNIS Question
I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After the one call is used for that day, the following call goes to this message: "If this is an emergency, please hang up and call 911 (hang up)" The question is it possible to accept one call a day then route them to a message or is it all or nothing ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
