Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
+ Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX- I want that caller to go to a specific mailbox. Is this possible ? Thanks

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 If you have a modern CCM version (8.x or above), which I'm guessing you are indicating such by the subject line of the email, you can create a scenario where CCM can perform routing decisions based upon

[cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX- I want that caller to go to a specific mailbox. Is this possible ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
...@kitchener.ca; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 Daniel, There you go trying to make things slick and cool, lol! I like that approach! So, it seems his need is that if only 1 particular DNIS dialed one particular DN (a uccx

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 HAH! Slick and cool... Two things I'm far, far from :) Unfortunately it took my email below a full hour to be posted! That's tricky if the desired behavior is to dial a UCCX trigger and, if the ANI contains

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
@puck.nether.net Date: Tue, 10 Mar 2015 15:09:32 + Subject: Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 For routing based on ANI, Ryan Huff’s suggestion will certainly help from the perspective of CUCM. You can use this alongside CUC routing rules – route

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
PM To: 'Ryan Huff'; norm.nichol...@kitchener.ca; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 HAH! Slick and cool… Two things I’m far, far from :) Unfortunately it took my email below a full hour to be posted! That’s tricky

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10, 2015 9:26 AM To: Norm Nicholson; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 If you have a modern CCM version (8.x or above), which I'm guessing you are indicating

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Ryan Huff
Manager. Thanks From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10, 2015 10:45 AM To: Norm Nicholson; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 I'm not sure I correctly understand your

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 Yes you can do that, but it gets a bit more tricky, and since your dealing with a CCX trigger, you could probably script something in uccx just as easy. If you want to do this in CCM though, put on a hard hat

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
@puck.nether.net Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX- I want that caller to go to a specific mailbox. Is this possible ? Thanks Norm Nicholson Telecom

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread norm.nicholson
, 2015 10:45 AM To: Norm Nicholson; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 I'm not sure I correctly understand your question. Are you asking if instead of routing the calling number directly to a VM account, route to a UCCX queue