Check out David Scott’s Cisco Live session on phone best practices. He had an
entire section on some non-default settings that dramatically enhance the user
experience.
https://www.ciscolive.com/online/connect/sessionDetail.ww?SESSION_ID=83758tclass=popup
The video includes a demo but it’s also in the slides around slide 58.
Long story short, enable these settings on your 88xx and 99XX (see the session
for why).
Actionable Incoming Call Alert
Show All Calls on Primary Line
Revert to All Calls
Always Use Prime Line
Intelligent Proximity for Bluetooth. (88XX only)
Most users will be dramatically happier and find the phones much easier to use
with those settings enabled.
-Ryan
On Jul 9, 2015, at 10:40 AM, Ryan Huff
ryanh...@outlook.commailto:ryanh...@outlook.com wrote:
Have you enabled always use prime line for the phone?
Thanks,
Ryan
Original Message
From: Haas, Neal nh...@co.fresno.ca.usmailto:nh...@co.fresno.ca.us
Sent: Thursday, July 9, 2015 10:32 AM
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: [cisco-voip] New 8851 Phones
So we got some 8851 phones into test. Only thing we don’t like is on a
multi-line setup the last line you talked on is selected as primary. How do you
force the primary line to always be the first line?
You can do this on the 7965 phones……
Thank you,
Neal Haas
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