;
> *CPA config :*
>
> https://tools.cisco.com/squish/6fFE9
>
>
>
> *CPA call flow overview:*
>
> https://tools.cisco.com/squish/3CEe0
>
>
>
>
> On Fri, Oct 16, 2015 at 1:52 AM, Ryan Huff <ryanh...@outlook.com> wrote:
>
>> Long shot here but have yo
ave posted the useful CPA links below.
>>
>>
>>
>> *CPA config :*
>>
>> https://tools.cisco.com/squish/6fFE9
>>
>>
>>
>> *CPA call flow overview:*
>>
>> https://tools.cisco.com/squish/3CEe0
>>
>>
>>
>>
>>
Long shot here but have you double checked that voice activity detection (VAD)
is off?
Thanks,
Ryan
From: nickolasjbr...@gmail.com
Date: Thu, 15 Oct 2015 14:14:59 +1100
To: rlafo...@cisco.com
Subject: Re: [cisco-voip] Outbound IVR-UCCX and CUBE
CC: cisco-voip@puck.nether.net
Sorry to Grave
--
> From: nickolasjbr...@gmail.com
> Date: Thu, 15 Oct 2015 14:14:59 +1100
> To: rlafo...@cisco.com
> Subject: Re: [cisco-voip] Outbound IVR-UCCX and CUBE
> CC: cisco-voip@puck.nether.net
>
>
> Sorry to Grave dig here, trying to configure CPA on UCCX on
&g
Sorry to Grave dig here, trying to configure CPA on UCCX on 10.6(1.1.1)
with a CISCO2921/K9 on Version 15.4(3)M4, RELEASE SOFTWARE (fc1).
It appears CSCui62525 was resolved on our version of UCCX but we tried
removing RTP-NTE from all dialpeers with no luck (no update messages being
sent
I am configuring an Outbound IVR Progressive Campaign using UCCX version 9.0.2
and CUBE. Is this supported? I saw a note in this got a bit worried.
http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/116084-trouble-ivr-dialer-00.html#anc8
Thanks.
PSTN access has to be TDM. SIP trunking to telco is not supported in CCX
9.0(2) for outbound dialer functionality.
replying all this time
On Thu, Apr 10, 2014 at 12:11 PM, Michele Russo (AM)
michele.ru...@dimensiondata.com wrote:
I am configuring an Outbound IVR Progressive Campaign using
Ok, thanks!
From: Bill Talley [mailto:btal...@gmail.com]
Sent: Thursday, April 10, 2014 1:42 PM
To: Michele Russo (AM)
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Outbound IVR-UCCX and CUBE
PSTN access has to be TDM. SIP trunking to telco is not supported in CCX
9.0(2
