[cisco-voip] Phone logs

2016-02-11 Thread Scott Voll
We are on CM 10.5.2 we have a mix of 8861's and 7961 phones Everyone is ExMob Most all profile have been moved to 8861 phone templates. We are not seeing any missed call logs / received / etc. on the phone Any idea how to fix that? Scott ___

Re: [cisco-voip] Phone logs

2016-02-11 Thread Scott Voll
Thanks! that worked On Thu, Feb 11, 2016 at 11:04 AM, Brian Meade wrote: > Make sure the phones have a TFTP server listed in the Network > Configuration. If that is set properly, check the status messages to see > if you're having any issues with authenticating the config

Re: [cisco-voip] Phone logs

2016-02-11 Thread Brian Meade
If the ITL deletion fixed it, you may want to open a case with Cisco to investigate why the ITLs on the phones are invalid unless you know they were moved from another cluster. Your other option is just to delete these from all the phones. There's tools out there for automating the ITL deletion