[cisco-voip] Quick question regarding prompt variables CCX 10.5

2014-10-08 Thread Erick Wellnitz
Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set

Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5

2014-10-08 Thread Brian Meade
That should work if you have the prompts stored in the EN and SP folders. What issue are you seeing? On Wed, Oct 8, 2014 at 1:24 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Been a while since I have had to do much with CCX. I remember back in the day we could set up some string

Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5

2014-10-08 Thread Brian Meade
I don't see any reason they needed to do it that way that I'm aware of. Everyone writes code differently so maybe it made more sense to them to do it that way. On Wed, Oct 8, 2014 at 2:43 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: I'm working on someone else's script today and was

Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5

2014-10-08 Thread Anthony Holloway
If you would like to support multiple languages in UCCX, it's rather easy and convenient. The explanation is long, but the idea is simple. Here's an example to point you in the right direction: Say you had a script like this and its trigger language was set to en_US Start Accept (--Triggering

Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5

2014-10-08 Thread Erick Wellnitz
I get that everyone does it different. I was just making sure I hadn't missed some weird change that may have impacted how we have to set up multiple languages. On Wed, Oct 8, 2014 at 12:48 PM, Brian Meade bmead...@vt.edu wrote: I don't see any reason they needed to do it that way that I'm

Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5

2014-10-08 Thread Erick Wellnitz
Now that's a slick way to do it. That will definitely make life easier in the future. Thanks! On Wed, Oct 8, 2014 at 12:54 PM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: If you would like to support multiple languages in UCCX, it's rather easy and convenient. The explanation

Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5

2014-10-08 Thread Tanner Ezell
Chiming in to second Anthonys message here which is spot on. This approach follows our best practices methodology and is how I would recommend approaching multiple languages. . On Wed, Oct 8, 2014 at 11:54 AM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: If you would like to