Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

I had this very issue about 6 or 7 years ago, and had to upgrade firmware. The bug was triggered by having G722 disabled on the phone, but having the phone's built-in-bridge enabled for recording. On Thu, May 4, 2017 at 9:19 AM, naresh rathore wrote: > it started working

Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

it started working for one spoke site but other spoke sites are still not working. will check tomorrow. From: cisco-voip on behalf of naresh rathore Sent: Thursday, May 4, 2017 6:10 AM To: Ryan Huff

Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

Upgraded the phone firmware and it started working From: cisco-voip on behalf of naresh rathore Sent: Thursday, May 4, 2017 5:51 AM To: Ryan Huff Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip]

Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

both IP communicator and 7942 access MRGL via same device pool. Also, it remote site and using the CUBE at HQ site. both IP Communicator and 7942 phone use G729 to make external calls and use CUBE MRGL having hardware Conference as first preference and Hardware Transcoding as second

Re: [cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

Couple of questions ... Do both devices have access to the same MRGL/MRG in CUCM? Does the 7942's audio codec region match the region of where the disconnected party comes from (ex. PSTN gateway) or does it need transcoded? -Ryan On May 3, 2017, at 8:04 PM, naresh rathore

[cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

hi, I am facing this issue in which, when i use the 7942 phone, the conference call fails. it disconnect one of the party and keep it as point to point call. but when i use same settings on ip communicator (connected via vpn), the conference call works. 7942 firmware version