Re: [cisco-voip] digitized voice quality

2020-07-15 Thread Florian Kroessbacher
t; mentioned.. all of which are great. > > > > > From: cisco-voip On Behalf Of Scott Voll > Sent: Monday, July 13, 2020 10:49 AM > To: cisco-voip@puck.nether.net > Subject: [cisco-voip] digitized voice quality > > All-- > > we are using Jabber 12.8 with CM 12.5 i

Re: [cisco-voip] digitized voice quality

2020-07-15 Thread Palmer, Brian via cisco-voip
Of Scott Voll Sent: Monday, July 13, 2020 10:49 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] digitized voice quality All-- we are using Jabber 12.8 with CM 12.5 in a voice only mode. we have users reporting digitized voice call quality. has anyone else been dealing with this? we have

Re: [cisco-voip] digitized voice quality

2020-07-13 Thread Erick Bergquist
Is part of the call going over analog or tdm circuit (pri) or dsp resources used? I’ve heard of digitized (robotic) voice across the above and sometimes physical hard phones with dsp issues mostly. On Mon, Jul 13, 2020 at 11:49 AM Jason Aarons wrote: > What codec is in use in capture of bad

Re: [cisco-voip] digitized voice quality

2020-07-13 Thread Jason Aarons
What codec is in use in capture of bad call? Diagnostic CDRs aka Severely Concealed Seconds (SCCR) shows what? How are users connected? Packetloss or high delay usually causes poor audio. I don't like G729 as in packet loss sounds worse, wish CUBE had OPUS (coming).

Re: [cisco-voip] digitized voice quality

2020-07-13 Thread Pawlowski, Adam
: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] digitized voice quality Who is hearing the poor audio, the jabber user? the person the jabber user is speaking to? is this jabber to jabber only? is this over wlan or lan? One idea for why audio sucks but audio+video doesn't is that your

Re: [cisco-voip] digitized voice quality

2020-07-13 Thread Anthony Holloway
Who is hearing the poor audio, the jabber user? the person the jabber user is speaking to? is this jabber to jabber only? is this over wlan or lan? One idea for why audio sucks but audio+video doesn't is that your priority queue is dropping packets and when video is added both audio and video

[cisco-voip] digitized voice quality

2020-07-13 Thread Scott Voll
All-- we are using Jabber 12.8 with CM 12.5 in a voice only mode. we have users reporting digitized voice call quality. has anyone else been dealing with this? we have had multiple users say if they add Video to the call it makes it better. Anyone else seeing that? Any ideas why that would