Not worked with Social Miner so this is just my $0.02:
Restore from backup potentially.
Otherwise if you have a backup the CSR and keys could likely be extracted and
replaced on the existing system. You’ll likely need TAC to do that.
Otherwise, contact the CA they may resign another request at
No.
Sent from my iPhone
> On Jul 2, 2020, at 8:24 PM, naresh rathore wrote:
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>
> hi
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> we have Cisco communications manager 12.0 setup installed with UCCX12 and
> Social Miner12. one of my colleague generated CSR previously and customer
> signed the csr via Public CA and replied