Re: [cisco-voip] Unity Connection 10.0 / SAML

2014-01-27 Thread Matthew Loraditch
It won't be on CCO until the first post 10.x release comes out. It FCS's in the past month or so and stuff is showing up on PUT but isn't all there. Upgrade is a refresh upgrade from any release b/c of switch to x64 Red Hat. Otherwise upgrade process is like in the past. Haven't done anything

Re: [cisco-voip] Unity Connection 10.0 / SAML

2014-01-28 Thread Matthew Loraditch
| Facebook | Website | Email Support From: cisco-voip [cisco-voip-boun...@puck.nether.net] on behalf of Matthew Loraditch [mloradi...@heliontechnologies.com] Sent: Monday, January 27, 2014 2:10 PM To: Robert Kulagowski; Cisco VOIP Subject: Re: [cisco-voip

Re: [cisco-voip] Cisco TSP......

2014-01-31 Thread Matthew Loraditch
So it may not be listed with version 10, but the v10 Attendant console IS supported on 2012 server (not 2012 R2 though) ONLY in conjunction with CUCM 10 and that software still relies on the TSP... Of course it wouldn't surprise me entirely if it was limited support only for CUAC and thus

Re: [cisco-voip] CER 10 - possible to use ELM?

2014-02-03 Thread Matthew Loraditch
I know there is a license definition file for 10x CUCM and UCXN but I don't believe it adds CER. For migration I think you just would rehost the ELM to the PLM. I don't believe it's possible to restore a co-res ELM to standalone. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965

Re: [cisco-voip] Unity Unified Messaging 7.0 (with Exchange) to CXN 9.1(2)

2014-02-04 Thread Matthew Loraditch
Well I've used it, it definitely handles the licensing migration changes in 9x, and at various stages in the history it indicates stuff added to handle 9x and 10x. And the 9x upgrade guide says use COBRAs so I think you are pretty safe :)

Re: [cisco-voip] physical media from PUT : when does it match the latest SU?

2014-02-04 Thread Matthew Loraditch
Well you can reorder edelivery in PUT, but I don’t think they ever ship SUs as physical. Especially now with VMWare for everything half of the servers don’t have DVD drives anymore. I have gotten a bootable SU from TAC in the past. I’d open a case and say you need it and see what they do. It’s

Re: [cisco-voip] is there a requirement/recommendation to apply 9.1(2)SU1 patch to standalone ELM host

2014-02-05 Thread Matthew Loraditch
I’ve not heard of any major or minor ELM related bugs so it wouldn’t hurt but may not do anything either. You could also just skip to PLM. I know I’ve seen you are doing most of your stuff physical still, but if you have got that virtual you will be set for 10x whenever you are ready. Matthew

Re: [cisco-voip] Impact upon licensing in lab environment

2014-02-12 Thread Matthew Loraditch
Subs don't talk to ELM. Only the Pub talks. You then have two possible setups, dedicated ELM/PLM and Colocated ELM/PLM with CUCM or Unity Connection. You also have one other scenario, rebuilding the Pub that you've mentioned. If you have the VM Resources considering all the changes you are

[cisco-voip] 9951 Re-Registering Often

2014-02-19 Thread Matthew Loraditch
Here is the scenario: 9951s are becoming un registered when we are on backup WAN Connectivity. Our normal WAN is MPLS, backup is DMVPN over the internet. The 9951s randomly unregister when the handset is picked up, when speaker phone is attempted to be used, etc. The rest of the phones are

Re: [cisco-voip] OT: WAN Technology

2014-02-20 Thread Matthew Loraditch
We use various combinations of MPLS, DMVPN, and Layer 2 WAN Services at our clients. I have a very few dedicated Point to Point T1s left and no frame relay. I think I heard they actually took frame off of the latest R+S CCIE revision. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965

Re: [cisco-voip] SNR/Mobility Not Working for Transferred Calls with User Control

2014-03-13 Thread Matthew Loraditch
. 410.252.8830 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Tuesday, January 14, 2014 1:33 PM To: Erick Wellnitz; Wes Sisk (wsisk) Cc: cisco-voip voyp list Subject: Re: [cisco-voip] SNR/Mobility Not Working for Transferred Calls with User Control DTMF

[cisco-voip] Enabling Finesse on CCX?

2014-04-15 Thread Matthew Loraditch
Playing around with CCX 10 and can't figure out where the heck I enable this? Have looked at the admin guide, release notes, etc. The finesse admin pages aren't loading either. Anybody know? Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct

Re: [cisco-voip] Enabling Finesse on CCX?

2014-04-15 Thread Matthew Loraditch
://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request Support Phone. 410.252.8830 From: Pavan K [mailto:pav.c...@gmail.com] Sent: Tuesday, April 15, 2014 12:39 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Enabling

[cisco-voip] 9951 Alternate TFTP

2014-04-22 Thread Matthew Loraditch
I enable alternate TFTP and then can't type anything in the fields??? The selector goes down, but I hit the number keys and nothing types. New phone, out of the box with 9.3.2 firmware. Any ideas? Of course this is the only client where I can't just change DHCP myself... Matthew G. Loraditch

Re: [cisco-voip] 9951 Alternate TFTP

2014-04-22 Thread Matthew Loraditch
| Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: Tuesday, April 22, 2014 9:47 AM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net

[cisco-voip] Advanced Transferring Call Settings in CUxAC

2014-04-23 Thread Matthew Loraditch
Is this essentially a question asking whether I want to do a true blind transfer or not? Or is there more to it? Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 voice. 410.252.8830 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

[cisco-voip] CUACA Advanced Settings for Transfer not Sticking

2014-04-28 Thread Matthew Loraditch
Why is this? I believe this was to replace that registry setting for direct transfers, but when we set it, it is not staying. Am I missing something? Very annoying. Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 voice. 410.252.8830 fax. 410.252.9284

Re: [cisco-voip] CUACA Advanced Settings for Transfer not Sticking

2014-04-28 Thread Matthew Loraditch
] Sent: Monday, April 28, 2014 4:09 PM To: Matthew Loraditch Subject: RE: CUACA Advanced Settings for Transfer not Sticking Hi Matthew, Does the account that is logged in to the PC have permission to write to the registry? Cheers Dana From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net

[cisco-voip] Hookflash Transfer on 6901

2014-04-30 Thread Matthew Loraditch
Is there a trick to this? Never deployed one, try hitting the hookflash and instead of transferring lose the call. Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 voice. 410.252.8830 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

Re: [cisco-voip] [QUARANTINE] Re: Hookflash Transfer on 6901

2014-05-01 Thread Matthew Loraditch
To: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] [QUARANTINE] Re: Hookflash Transfer on 6901 its end of life Regards Andy On 01/05/2014 15:49, Matthew Loraditch wrote: Yes I read the directions, it's the timing of the hookflash press that is messing us up, quickly isn't exactly a number

[cisco-voip] Who's going to be at Live next week?

2014-05-13 Thread Matthew Loraditch
I'll be there! Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 |

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-13 Thread Matthew Loraditch
, 2014 11:31 AM To: Matthew Loraditch; cisco-voip@puck.nether.net Subject: RE: Digit Delay on 7 digit dialing If you have only one 7-digit pattern to handle all the 7-digit calls, you are right. If you have more, that changes things. Any similar translation patterns? Looks like CUCM is spending more

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-13 Thread Matthew Loraditch
[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Tuesday, May 13, 2014 12:29 PM To: Brian Meade Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Digit Delay on 7 digit dialing Sure. Calls are from endpoint ip’d 1.8.36.13 to 95843432 at 10:38:02.114 (Delayed call

[cisco-voip] 10.5 VMware Issue

2014-05-14 Thread Matthew Loraditch
Doing some testing with 10.5 and seemed to come across something related to this supposedly fixed bug. VMWare tools install doesn't fail, but tools aren't running unless I do the install in permissive mode. Once installed and enforcing mode is reenabled tools still works after a reboot. Bug ID:

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-15 Thread Matthew Loraditch
:08 AM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Digit Delay on 7 digit dialing Matthew, Just got your log file. I don't see the good example to compare but here's what happens in the bad example: The Digit Analysis response shows that there are still off-net

Re: [cisco-voip] Digit Delay on 7 digit dialing

2014-05-15 Thread Matthew Loraditch
://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request Support Phone. 410.252.8830 From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: Thursday, May 15, 2014 12:07 PM To: Matthew Loraditch Cc: cisco

Re: [cisco-voip] Jabber and Desktop Sharing?

2014-05-15 Thread Matthew Loraditch
Everything I understand is that is still the case. It’s one of the reasons we still have to run Lync internally. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

[cisco-voip] Unity Connection - Query to find references to mailbox?

2014-05-16 Thread Matthew Loraditch
I know Unity Connection doesn't have dependency records, but is there a query or a utility I don't know of, that can show what is referencing a mailbox? I've got an account getting voicemails that it shouldn't but all the places that I've looked aren't pointing to it... but something must be!

Re: [cisco-voip] CUCM 10.5 and UDS Enhancements ?

2014-05-18 Thread Matthew Loraditch
You can access them directly from the download page. I Know they weren't on the regular doc page when I first looked, not sure about now. Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 voice. 410.252.8830 fax. 410.252.9284

Re: [cisco-voip] CUCMBE6K RAM requirement

2014-05-28 Thread Matthew Loraditch
If they bought the correct BE6K server bundle it would have come with the right RAM. It sounds like they got the wrong thing. I’d advise them to RMA and order the BE6K-ST-BDL-K9= part as I’m guessing they purchased a build to order C220 M3 and it’s not going to have come with the right

Re: [cisco-voip] CUCM 9.1 Called Party Transformation

2014-05-29 Thread Matthew Loraditch
What are you trying to have happen digit wise? I just started having a use for these and found out some confusing things about where they apply and how they match. For example, for a called party transform on a trunk, the matching pattern needs to match the digit string that went to the route

[cisco-voip] No Ringing on Some outbound Calls - att ipFlex

2014-06-03 Thread Matthew Loraditch
We are having a regular but not always issue with a client, where they are not hearing the ringing when dialing outbound on calls. These are SCCP 6945s to UCM 9.1.2 SIP Trunked to CUBE and then handoff to att's ipFlex service. If anyone has some suggestions to look at before I spend time with

Re: [cisco-voip] No Ringing on Some outbound Calls - att ipFlex

2014-06-03 Thread Matthew Loraditch
a 183 Session Progress, make sure the SIP Profile on the SIP Trunk has the Rel1XX Options set to Send Prack if 18X contains SDP. On Tue, Jun 3, 2014 at 12:43 PM, Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com wrote: We are having a regular

Re: [cisco-voip] No Ringing on Some outbound Calls - att ipFlex

2014-06-03 Thread Matthew Loraditch
Twitter  |  Facebook  | Website  |  Email Support Support Phone. 410.252.8830 -Original Message- From: Peter Slow [mailto:peter.s...@gmail.com] Sent: Tuesday, June 03, 2014 4:09 PM To: Matthew Loraditch Cc: Brian Meade; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] No Ringing on Some

Re: [cisco-voip] Cool Tool IMP Domain Check

2014-06-07 Thread Matthew Loraditch
where did you access this from? doesn't pull up at all for me. Matthew G. Loraditch - CCNP-V, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

[cisco-voip] Finesse Admin error

2014-06-10 Thread Matthew Loraditch
There were issues rendering this gadget. Unsupported scheme (must be http or https). /cfadmin/gadgets/MediaPropertiesLayout.jsp Every tab in the admin has the same type of error??? 10.0.1SU1 Any ideas? Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093

Re: [cisco-voip] Finesse Admin error

2014-06-13 Thread Matthew Loraditch
-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Tuesday, June 10, 2014 10:15 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Finesse Admin error There were issues rendering this gadget. Unsupported scheme (must be http or https). /cfadmin/gadgets/MediaPropertiesLayout.jsp

[cisco-voip] 9951 can't access EM Url??

2014-06-20 Thread Matthew Loraditch
9458 WRN 10:33:53.565705 CVM-http.ListenerHttpFailed: EMCC=true] listener.httpFailed: http://10.X:8080/emapp/EMAppServlet?device=SEP501CBFEMCC=true 9459 NOT 10:33:53.933852 CVM-XsiResponse::httpFailed: [thread=Extension Mobility/1124995487 MQThread][class=cip.srvc.f] httpFailed:

[cisco-voip] SSO ADFS Guide?

2014-06-25 Thread Matthew Loraditch
Does one of these exist, I've seen one for Webex and ADFS, but I need one for CUCM/UnityCxn/Jabber? Looking for a step by step guide that includes everything on the ADFS side. Google is failing me. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093

Re: [cisco-voip] SSO ADFS Guide?

2014-06-25 Thread Matthew Loraditch
...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Wednesday, June 25, 2014 8:34 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] SSO ADFS Guide? Does one of these exist, I've seen one for Webex and ADFS, but I need one for CUCM/UnityCxn/Jabber? Looking for a step by step guide

Re: [cisco-voip] Why would Jabber for Windows and CUPC clients not be able to use IM?

2014-07-01 Thread Matthew Loraditch
UC Service Profile have the IMP server defined? Matthew G. Loraditch - CCNP-V, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 |

[cisco-voip] Push Jabber Calendar Integration Setting?

2014-07-03 Thread Matthew Loraditch
Is there a way to push this setting out? Doesn't appear to be a reg key that I can find. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

Re: [cisco-voip] cucm 10.5(1) vs 10.0(1)

2014-07-08 Thread Matthew Loraditch
I'm trying 10.5 out a few smaller places and having no issues. My setups are usually pretty vanilla, but most things are working ok. Did find a bug with Single Inbox that is fixed in ES4 which won't be available until Friday. CSCuo75357. My single inbox isn't working and the bug is preventing

Re: [cisco-voip] Help with Cisco IP Phone Services SDK 7.1 Win Server 2012

2014-07-11 Thread Matthew Loraditch
If you had to add Mime Types for .asp, etc, you probably don't all the proper IIS components needed. I've never used the SDK but there are lots of optional IIS items needed from the roles/features wizard that aren't there by default. I would start there and check things involving ASP and

[cisco-voip] Disappearing Agents in CAD

2014-07-14 Thread Matthew Loraditch
Has anyone seen something like this, Agents stay online and take calls, but appear and disappear in Supervisor? CCX 10.0SU1 Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284

[cisco-voip] Video Greetings for Unity Cxn

2014-07-21 Thread Matthew Loraditch
Anyone played with this yet? Have a Media Sense Server, have video services setup, my account provisioned right, have a small set of ports setup on a sip trunk to my CUCM, dial the Route Pattern I have, get the video interface, get to the point where I can record, do the recording hit pound and

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-22 Thread Matthew Loraditch
From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Tuesday, July 22, 2014 7:50 AM To: Matthew Loraditch; cisco-voip@puck.nether.net Subject: RE: Video Greetings for Unity Cxn Hi Matthew, Can you let me know the versions of CUC and MS you are using? Also, does the test button provide

Re: [cisco-voip] Question about enabling DNS on CUCM cluster(s)

2014-08-11 Thread Matthew Loraditch
https://supportforums.cisco.com/document/68701/communications-manager-security-default-and-itl-operation-and-troubleshooting#Changing_Host_Names_or_Domain_Names Take a look there, pretty much covers every scenario, I just did a multi-node with ITL only for the same reasons as you and it worked

Re: [cisco-voip] 7841 elearning tutorial?

2014-08-13 Thread Matthew Loraditch
Where in THE HECK have these been all my life??!?!?!? Beer for everyone! Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

[cisco-voip] ATA 190?

2014-08-14 Thread Matthew Loraditch
So apparently this is the new ATA model and 187s are End of Sale this year. Are there any actual improvements between the 187 and this? Was it just a component shortage, perhaps? Thanks! Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice.

[cisco-voip] Jabber Conversation Logging

2014-08-15 Thread Matthew Loraditch
Does there exist a web front end developed by well anyone to access the conversation logs? We are pretty much ready to switch from Lync to Jabber, but the lack of client side logging is generating some angst. Lync's conversation history was a great reference. Matthew G. Loraditch -

Re: [cisco-voip] CUBAC 9.1.1.10 part number for PUT tool?

2014-08-21 Thread Matthew Loraditch
All of the CUxAC except for Department have been merged to a single CUACA (Cisco Unified Attendant Console Advanced) CUDAC migrates to CUAC Standard which is more like the old Console. The 10.5 release of CUACA is 10.5 compatible. You are actually getting more features. CUACA is CUAC Premium

Re: [cisco-voip] CUBAC 9.1.1.10 part number for PUT tool?

2014-08-21 Thread Matthew Loraditch
, 3:13PM To: Jason Aarons (AM) [jason.aar...@us.didata.com]; Matthew Loraditch [mloradi...@heliontechnologies.com]; cisco-voip (cisco-voip@puck.nether.net) [cisco-voip@puck.nether.net] Subject: RE: CUBAC 9.1.1.10 part number for PUT tool? As you can see they don’t have the same GUI, so any change

Re: [cisco-voip] UCS Mini with UC

2014-08-26 Thread Matthew Loraditch
They are supported and the recommended scenario for SRSV now, but not supported for CUCM fully yet. I believe there is DOD pilot going for on and Specs-based may be supported, but the size thing Lelio mentions would come into play right now for general use. Matthew G. Loraditch – CCNP-Voice,

Re: [cisco-voip] A2Q process for Webex Enabled TelePresence

2014-08-27 Thread Matthew Loraditch
https://communities.cisco.com/community/partner/collaboration/webex/webex_enabled_telepresence If you've never done this before, take a look at the above. It's a bit of a pain in the butt for the first one. Not sure what the disti options are in Oz but here in the US, KBZ is certified to do

Re: [cisco-voip] CUCM LDAP integration

2014-08-28 Thread Matthew Loraditch
When setting up your integration select the telephone number field to be used as User ID. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

Re: [cisco-voip] CUCM LDAP integration

2014-08-28 Thread Matthew Loraditch
, August 28, 2014 10:54 AM To: Matthew Loraditch Cc: cisco voip Subject: RE: [cisco-voip] CUCM LDAP integration Thanks Mathew for the tip. The main reason behind the push for LDAP integration is to deploy Cisco Jabber for everyone and I was thinking to use domain ID to login to jabber. The number

Re: [cisco-voip] Jabber for Windows Contacts

2014-09-04 Thread Matthew Loraditch
Are you saying they don’t show up in the search box or they don’t show up as actual contacts? If the former it appears you have a problem with your directory settings, what are you using, UDS or LDAP? If the latter, you could bulk import them in IMP but I’m not sure why you’d want to do that.

Re: [cisco-voip] Upgrade Question

2014-09-09 Thread Matthew Loraditch
I guess it depends on the size of the environment and does it involve an upgrade at the same time.. I can tell you it takes me about 24 total hours of work usually 3 business days to do a start to finish Physical to Virtual migration of something physical to a BE6K environment. This is with

Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

2014-09-15 Thread Matthew Loraditch
The only gotcha I can think of is, if you are on newer versions even though it’s one cert you have to restart Tomcat, CUIC and Finesse, if you are using it, as they all run as separate instances. HTH Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093

Re: [cisco-voip] UCCX tomcat - move to CA signed certificate Gotya's?

2014-09-15 Thread Matthew Loraditch
/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request Support Phone. 410.252.8830 From: Andrew Grech [mailto:agrec...@gmail.com] Sent: Monday, September 15, 2014 7:54 AM To: Matthew Loraditch

[cisco-voip] Prep CAD Client Update Ahead of time?

2014-09-18 Thread Matthew Loraditch
Could I in theory run the cad configuration tool from a server with the same version I want to use and just specify the IP info for the server I want to use it on to generate a MSI that I could be deploying while I sit and sit and sit... through the upgrade process? Trying to think of a way to

Re: [cisco-voip] CUWL 10.x licenses

2014-09-22 Thread Matthew Loraditch
You submit a manual case for all major upgrades now. Just like for 8 to 9. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

Re: [cisco-voip] Received Call Logs for CCX Agents showing CTI Port

2014-09-25 Thread Matthew Loraditch
Pagan [mailto:dpa...@fidelus.com] Sent: Wednesday, September 24, 2014 11:14 AM To: Matthew Loraditch; cisco-voip@puck.nether.net Subject: RE: Received Call Logs for CCX Agents showing CTI Port You might be referring to the CLI statement utils uccx icd clid enable. It requires a restart of the UCCX

Re: [cisco-voip] Received Call Logs for CCX Agents showing CTI Port

2014-09-25 Thread Matthew Loraditch
] On Behalf Of Anthony Holloway Sent: Thursday, September 25, 2014 10:42 AM To: Matthew Loraditch Cc: Daniel Pagan; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Received Call Logs for CCX Agents showing CTI Port Is it possible they are receiving callback calls? Callback is designed in all cases

[cisco-voip] Telco Equivalent of BGP?

2014-09-30 Thread Matthew Loraditch
I'm pretty sure this doesn't exist, but we had an issue yesterday and this morning where a customer would have paid in gold if this was possible. Their primary circuit was down in such a way that the normal backup routing was also destroyed. If it doesn't who wants to do a kickstarter?

Re: [cisco-voip] MRA - CUCM in Mixed Mode

2014-10-01 Thread Matthew Loraditch
Where do you see this? I don’t recall the step and didn’t do it on my test bed and everything is working that I have tested. Now I’m curious. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284

Re: [cisco-voip] Bug with mult-server certificate and phones reset every 7 min?

2014-10-09 Thread Matthew Loraditch
Yes this is the bug, it is super fun… Migrated to a customer to 10.5 and updated the certs.. spent a day finding out this was the bug.. I am eagerly awaiting SU1. Something to do with the sever being on multiple servers it continuously sends the cert to the other servers which causes the change

Re: [cisco-voip] Upgrade SKU to go from UCL Essential to UCL Enhanced?

2014-10-10 Thread Matthew Loraditch
Top Level Part: R-UCL-UCM-MIG-K9 Actual Part: MIG-9X-ESSTOENH Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

Re: [cisco-voip] BE5K to BE6K license with valid UCSS issue

2014-10-20 Thread Matthew Loraditch
I have not had any problem with this. What exactly do you have license wise? Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech |

[cisco-voip] DirSync Not Generating Logs?

2014-10-29 Thread Matthew Loraditch
Unity Connection 10.5SU1, trying to enable LDAP sync.. not working, no logs for DirSync service, DirSync is activated and running.. just not doing anything.. Any hints on another log I can look at or am I calling TAC? Thanks! Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring

Re: [cisco-voip] DirSync Not Generating Logs?

2014-10-29 Thread Matthew Loraditch
: Wednesday, October 29, 2014 4:04 PM To: Matthew Loraditch; cisco-voip@puck.nether.net Subject: RE: DirSync Not Generating Logs? Utils network capture do you see traffic to ldap server? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Wednesday

Re: [cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?

2014-11-05 Thread Matthew Loraditch
in UCCX 8.x the application admin user doesn't really exist after initial setup. I'd presume CET could tell you somehow, but that isn't usable without tac root these days. You might be able to use the cli commands to reset the account, but I'm not sure of the implications once the server has

Re: [cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?

2014-11-05 Thread Matthew Loraditch
/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request From: Jason Aarons (AM) [jason.aar...@dimensiondata.com] Sent: Wednesday, November 05, 2014 2:49 PM To: Matthew

Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-07 Thread Matthew Loraditch
Since UCCX still does its license mac based on the hardware properties of the VM you can end up with a new MAC for the NIC and invalid licensing if you haven’t set this to manual. VMWare generates these macs automatically and they aren’t guaranteed to stay the same as machines are moved,

Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-07 Thread Matthew Loraditch
=Technical%20Support%20Request Support Phone. 410.252.8830 From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com] Sent: Friday, November 07, 2014 9:59 AM To: Matthew Loraditch; Heim, Dennis; Jason Aarons (AM); cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4

Re: [cisco-voip] LDAP authentication: LDAP vs Kerberos

2014-11-12 Thread Matthew Loraditch
You are using LDAP most likely. Kerberos would only come into play with SSO and I doubt you are using that, it’s not fully baked until 10.5 and not even present in 7.0. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax.

[cisco-voip] Anyone using Nexvortex?

2014-11-13 Thread Matthew Loraditch
Looking for a sanitized copy of a config. Have a customer who is using them on the existing PBX and now I need to get it onto CUBE. They have guides I think for every open source type PBX on the planet and ye olde UC300/500 but nothing for IOS. I found an old UC500 config on the support forums

Re: [cisco-voip] Why does CCX have the CUCM Informix Tables?

2014-11-25 Thread Matthew Loraditch
Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request From: Abhiram Kramadhati (akramadh) [akram...@cisco.com] Sent: Tuesday, November 25, 2014 11:40 PM To: Matthew Loraditch; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Why does CCX

Re: [cisco-voip] licensing turnaround time 8.6 to 10.5

2014-12-12 Thread Matthew Loraditch
You are supposed to select the drive to collaboration issue type for speedier routing. I don’t think it does much at this point. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl |

[cisco-voip] CCX 10.5 Editor Issues

2014-12-12 Thread Matthew Loraditch
I am having constant issues with the 10.5 editor. Sometimes it won't load, now it won't open the repository. I've seen other various reports, does anyone have any ideas? Thanks! Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518

Re: [cisco-voip] licensing turnaround time 8.6 to 10.5

2014-12-12 Thread Matthew Loraditch
I think this pretty much comes down to Josh is escalating because of customer requirements for compliance. Once you are in Sev 2 you are going to get a fairly quick response. He is also doing the LCU cases and spending time on the frontend verifying what his customer owns. This cuts down on

Re: [cisco-voip] Expressway 8.5 is out

2014-12-18 Thread Matthew Loraditch
It also supports SSO over edge. I actually did the EFT for that and they fixed the one bug i encountered and otherwise it just works. You need the 10.6 jabbers which aren't FCS yet but they are available for testing via CCP if you are interested. Note here support means it should work, the

Re: [cisco-voip] Consolidate two separate UCCX cluster and migrate to 9.x

2014-12-18 Thread Matthew Loraditch
They have both existed since 10 but you were stuck with one or the other, with 10.6 you will be allowed to have both in production, there is a white paper coming with details. Matthew G. Loraditch - CCNP-V, CCNA-RS, CCDA Network Engineer We understand and solve your technology challengers so

Re: [cisco-voip] Consolidate two separate UCCX cluster and migrate to 9.x

2014-12-18 Thread Matthew Loraditch
Wait and see, probably after the holidays Matthew G. Loraditch - CCNP-V, CCNA-RS, CCDA Network Engineer We understand and solve your technology challengers so you can sell and service cars. Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech |

Re: [cisco-voip] Expressway 8.5 is out

2014-12-19 Thread Matthew Loraditch
Maybe… I have something odd going on, but my pictures work? I added my internal server to the http allow list and it works. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl |

Re: [cisco-voip] easiest and quickest way to disable a PRI PSTN (MGCP) port?

2015-02-03 Thread Matthew Loraditch
Just shut down the controller. Controller t1 x/x/x Shutdown Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech |

[cisco-voip] Informix Drivers for CCX

2015-02-04 Thread Matthew Loraditch
I had to open a TAC case because our wallboard stopped working. The ODBC drivers in the 3.70 and 4.1 informix were not working. The TAC solution was to somehow find me an ancient 3.0 version of the Informix SDK. It did start working, but it just doesn't make sense and now our wallboard doesn't

Re: [cisco-voip] Informix Drivers for CCX

2015-02-04 Thread Matthew Loraditch
://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+https://plus.google.com/+Heliontechnologies/posts From: Justin Steinberg [mailto:jsteinb...@gmail.com] Sent: Wednesday, February 04, 2015 2:59 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Informix Drivers

Re: [cisco-voip] CUBE across VRFs

2015-02-04 Thread Matthew Loraditch
I’ve seen it come two ways, riding your same MPLS circuit, in which case if you have a dedicated VG you just default route that to your MPLS router and there you go. The other way is like you say and I’ve done that with att and I didn’t have to route with them, they NAT’d everything on their

Re: [cisco-voip] GoDaddy UCC Cert?

2015-02-06 Thread Matthew Loraditch
They have always done this. It's a bonus I suppose. Even when you buy a single hostname cert they add www to it. A little lagniappe I suppose but a bit of work in this case. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518

[cisco-voip] PrePopulating Jabber Contact Lists

2015-01-15 Thread Matthew Loraditch
When you are doing a rollout or adding new employee. do you do this if they are completely new to IM ? Do you ask people for lists, do you have defaults groups you provide based on depts., etc? I've personally always liked just setting my stuff up myself, but wondering what others do. Thanks!

Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...

2015-01-19 Thread Matthew Loraditch
No CUIC is included and is just the replacement for HRC. The included version is essentially the same as HRC but web based. There is a premium option with more features available. That is, as expected, at a cost. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice:

Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...

2015-01-19 Thread Matthew Loraditch
Re: [cisco-voip] Consolidate two separate UCCX cluster and migrate to 9.x Look for Abhirams email on 12/18/14 at 9:21PMEST From that: “The support for concurrent use of CAD and Finesse for UCCX is expected to be announced in January (in all likelihood). Our internal testing has completed, but

Re: [cisco-voip] IP Phone 7841 AUX Port and Credit Card Machine

2015-01-22 Thread Matthew Loraditch
Were psychedelic implements involved? I’d have to guess the credit card machine is also Ethernet or wireless and the user just didn’t know… The aux port is only ever for headset peripherals in my understanding. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice:

[cisco-voip] SBD - Migrating Clusters - Bulk Certificate Method

2015-01-22 Thread Matthew Loraditch
This method doesn't work if you have the same hostname on the old and new servers does it? I'm trying and it's not letting me consolidate. It's a BE5K to 6K migration and I want the same hostname for the CUCM for various reasons. I guess I'm stuck with rollback, correct? Matthew G. Loraditch -

Re: [cisco-voip] CCNA/CCNP Collaboration certs

2015-02-17 Thread Matthew Loraditch
http://ciscocert.force.com/english/articles/Article/CCNP-Collaboration-Certification-CCNP-Voice-to-CCNP-Collaboration-Conversion-EN?retURL=%2Fenglish%2Fapex%2FSearchResults%3Fsearchkeyword%3DCCNP%2BCollaborationpopup=false Just posted on the learning network forums. amen. Sent from my iPad On

Re: [cisco-voip] CCNA/CCNP Collaboration certs

2015-02-17 Thread Matthew Loraditch
FWIW the way I am reading that is it's only if your CCNP V is recent. If you have an older one like me... well whatever year they make this a requirement for partner stuff is going to suck. Matthew G. Loraditch - CCNP-V, CCNA-RS, CCDA Network Engineer We understand and solve your technology

Re: [cisco-voip] Advanced Attendant Console 10.5, which Win OS?

2015-01-12 Thread Matthew Loraditch
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/10_5_2/install_admin_guide/CUACA1052WAG.pdf?mdfid=285974824 Page 28: One of the following activated operating systems, with Windows regional settings set to English: - Windows Server 2008 R1 (32-bit) - Windows Server 2008 R2

Re: [cisco-voip] Device pack installation methodology question

2015-01-07 Thread Matthew Loraditch
I believe it works like this: The firmware updates immediately upon device package install, but isn't available until TFTP is restarted. The device defaults are updated as well. Just go into device defaults before you restart (since you do have to do a full restart for new device models to

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