I’m guessing, based on conversations that I had with a few Cisco folk, that,
yes, TAC support will likely change along with this. Expect Basic level support
for free.
And, to my surprise, expect that Basic level support to match Webex basic level
support.
It will be painful is my prediction.
Oops! "tierd TAC support" was intended.
On Thu, Sep 24, 2020 at 9:30 AM Charles Goldsmith wrote:
> "come with *tired* TAC support?"
>
> I bet they are!
>
>
> On Thu, Sep 24, 2020 at 9:23 AM Anthony Holloway <
> avholloway+cisco-v...@gmail.com> wrote:
>
>> That's great info, thank you for
"come with *tired* TAC support?"
I bet they are!
On Thu, Sep 24, 2020 at 9:23 AM Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:
> That's great info, thank you for sharing.
>
> Does this mean that "traditional" tac support is also changing? Because,
> doesn't Flex come with tired
Flex has and will include the same TAC access you’ve had for software with SWSS
(24x7) for no additional cost. There are enhanced levels that cost more and
come with additional features. I don’t honestly know the details on those, they
are designed for large/hi touch accounts, I think dedicated
That's great info, thank you for sharing.
Does this mean that "traditional" tac support is also changing? Because,
doesn't Flex come with tired TAC support? Any info you can share there?
Thanks!
On Thu, Sep 24, 2020 at 8:48 AM Matthew Loraditch <
mloradi...@heliontechnologies.com> wrote:
>
>
https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/eos-eol-notice-c51-744285.html
https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/eos-eol-notice-c51-744286.html
Everything CUCM/UCXN is
